2020 FORD EXPLORER warning

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help if you’re in an accident. If
a crash deploys an airbag (excluding knee
airbags and rear inflatable seatbelts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 11).
EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 57).
REMOTE CONTROL
Integrated Keyhead Transmitter
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The integrated keyhead
transmitter functions as a programmed
ignition key that operates all the locks and
starts your vehicle, as well as a remote
control.
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Car Finder
Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off. Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Remote Start (If Equipped) WARNING:
To avoid exhaust
fumes, do not use remote start if your
vehicle is parked indoors or in areas that
are not well ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
remote control.
This feature allows you to start your
vehicle from the outside. Your remote
control has an extended operating range.
If your vehicle has automatic climate
control, you can configure it to operate
when you remote start your vehicle.
See
Climate Control (page 137). A manual
climate control system runs at the setting
it was set to when you switched your
vehicle off.
Many states and provinces have
restrictions for the use of remote start. Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The system does not work if:
•
The ignition is on.
• The anti-theft alarm triggers.
• You disable the feature.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The service engine soon light is on.
Remote Control Feedback (If
Equipped)
An LED on the remote control provides
status feedback of remote start or stop
commands. Status
LED
Remote startsuccessful
Solid green
Remote stopsuccessful
Solid red
Request failed or
status not received
Blinking red
Status incomplete
Blinking green
Remote Starting Your Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound.
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PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. You can program the
restrictions to all keys except one. Any keys
that you did not program are administrator
keys or admin keys.
You can use admin keys to:
•
Create a MyKey with certain vehicle
restrictions.
• Program certain MyKey settings.
• Clear all MyKey restrictions.
After you program a MyKey, you can view
the following information through the
information display:
• The total number of admin keys and
MyKeys for your vehicle.
• The total distance a MyKey driver
traveled with your vehicle.
Note: Every MyKey receives the same
restrictions and settings. You cannot
program them individually.
Note: For vehicles equipped with a
push-button start switch: When both a
MyKey and an admin key are present when
you start your vehicle, the system recognizes
the admin key only. Standard Settings
Not every vehicle includes the features
listed below. If your vehicle has this
equipment, then you cannot change the
following settings when using a MyKey:
•
Seatbelt reminder or Belt-Minder™.
MyKey mutes the audio system until
drivers, and in some instances,
passengers, fasten their seatbelts.
Note: If your vehicle includes an
AM/FM radio or a very basic audio
system, then the radio may not mute.
• Earlier low-fuel warning. The low-fuel
warning activates earlier for MyKey
drivers, giving them more time to refuel.
• Certain driver alerts, stability systems
or parking aids turn on automatically
when you use the MyKey system. For
example, Blind Spot Information
System (BLIS), cross traffic alert, lane
departure warning or forward collision
warning. Note:
MyKey drivers may be
able to turn the lane departure warning
feature off, but this feature turns back
on automatically with every new key
cycle.
• Restricted touchscreen operation in
some markets. For example, MyKey
may prevent manual navigation
destination input while the vehicle is in
any gear other than park (P) or when
the vehicle reaches a certain rate of
speed.
• Satellite radio adult content
restrictions, if this feature is available
in your market.
Optional Settings
You can configure certain vehicle feature
settings when you first create a MyKey. You
can also change the settings afterward
with an admin key.
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™

Note:
Not every feature applies to every
vehicle in every market. When they are
available for your vehicle, then they appear
in your information display, providing
choices to switch them on or off, or to select
a more specific setting.
• Various vehicle speed limits so the
MyKey driver cannot exceed certain
speeds. The information display shows
warnings followed by an audible tone
when the MyKey driver reaches the set
speed. You cannot override the set
speed by fully depressing the
accelerator pedal. WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury. •
Various vehicle speed reminders so
MyKey drivers know when their vehicle
speed approaches the limits. Warnings
appear in your information display and
a tone sounds when the MyKey drivers
exceed the set vehicle speed.
• The audio system's maximum volume
limits to 45% so MyKey drivers can
concentrate on the road. A message
appears in the information display
when MyKey drivers attempt to exceed
the limited volume. MyKey also
disables the automatic volume control.
Note:
If your vehicle includes an
AM/FM radio or a very basic audio
system, then the radio may not limit.
• Always on setting. This setting forces
certain features to remain on and
active for MyKey drivers. For example,
E911 or emergency assistance and the
do not disturb features stay on even if
a MyKey driver uses the feature's
control to switch it off. When selected,
you will not be able to turn off Advance
Trac or traction control (if your vehicle
has this feature).
CREATING A MYKEY
Use the touchscreen to create a MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle has a
push-button start, place the remote
control into the backup slot. See
Starting a Gasoline Engine
(page
173).
2. Switch the ignition on.
3. Access the main menu in the touchscreen and then scroll through
the menus to change the settings of
your MyKey. From the MyKey menu,
select the option Create MyKey. See
Settings
(page 469).
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™

POWER LIFTGATE
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death. WARNING:
Make sure that you fully
close the liftgate to prevent exhaust
fumes from entering your vehicle. If you
are unable to fully close the liftgate,
open the air vents or the windows to
allow fresh air to enter your vehicle.
Failure to follow this instruction could
result in personal injury or death. WARNING:
Make sure that you fully
close the liftgate to prevent passengers
and cargo from falling out. Failure to
follow this instruction could result in
personal injury or death. WARNING: Keep keys out of reach
of children. Do not allow children to
operate or play near an open or moving
power liftgate. You should supervise the
operation of the power liftgate at all
times.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components. The liftgate only operates with the
transmission in park (P).
If there is a problem with the open or close
request, a tone sounds for one of the
following reasons:
•
The ignition is on and the transmission
is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The liftgate is not fully closed and your
vehicle speed is at or above
3 mph
(5 km/h).
If the liftgate starts to close after it has
fully opened, this indicates there may be
excessive weight on the liftgate or a
possible strut failure. A repetitive tone
sounds and the liftgate closes under
control. If the liftgate continues to close
after opening, have the system checked
by an authorized dealer. Remove any
excessive weight from the liftgate.
Opening and Closing the Liftgate WARNING:
Make sure all persons
are clear of the power liftgate area
before using the power liftgate control.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open when
you are driving. This could damage the
liftgate and its components.
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Opening from the Instrument Panel
With the transmission in park
(P), press the button on the
instrument panel.
Opening with the Remote Control Press the button twice within
three seconds.
Opening with the Outside Control
Button
1. Unlock the liftgate with the remote control or power door unlock control.
If a passive key is within 3 ft (1 m) of
the liftgate, the liftgate unlocks when
you press the liftgate release button. 2.
Press the control button to the right of
the rear view camera. Note:
Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stop the power
operation or reverse its direction, replicate
a strut failure, or damage mechanical
components.
Closing the Liftgate WARNING:
Keep clear of the
liftgate when using the rear switch. Press and release the liftgate button.
Stopping the Liftgate Movement
Note:
Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
You can stop the liftgate movement by
doing any of the following:
• Pressing the liftgate control button.
• Pressing the liftgate button on the
remote control twice.
• Pressing the liftgate button on the
instrument panel.
• Moving your foot under and away from
the center rear bumper in a single-kick
motion.*
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*This method only works for vehicles with
the hands-free liftgate feature.
Setting the Liftgate Open Height
1. Open the liftgate.
2.
Stop the liftgate movement by pressing
the control button on the liftgate when
it reaches the desired height.
Note: Once the liftgate has stopped
moving, you can also manually move it to
the desired height.
3. Press and hold the liftgate control button on the liftgate until you hear a
tone, indicating programming is
complete.
Note: You can only use the liftgate control
button to program the height.
Note: You cannot program the height if the
liftgate position is too low.
The new open liftgate height is recalled
when the power liftgate is opened. To
change the programmed height, repeat the
above procedure. Once you open the
power liftgate, you can manually move it
to a different height.
Note: The system recalls the new
programmed height until you reprogram it,
even if you disconnect the battery.
When operating the power liftgate after
you have programmed a lower height than
fully open, you can fully open the liftgate
by manually pushing it upward to the
maximum open position. Obstacle Detection
Note:
Entering your vehicle while the
liftgate is closing can cause your vehicle to
bounce and activate obstacle detection. To
prevent this, let the power liftgate close
completely before you enter your vehicle.
Before driving off, check the instrument
cluster for a liftgate or door ajar message or
warning indicator. Failure to do this could
result in unintentionally leaving the liftgate
open while driving.
When Closing
The system stops when it detects an
obstacle. A tone sounds and the system
reverses to open. Once you remove the
obstacle, you can power close the liftgate.
When Opening
The system stops when it detects an
obstacle and a tone sounds. Once you
remove the obstacle, you can continue to
operate the liftgate.
Switching the Power Liftgate On
or Off
You can switch the power liftgate on or off
through the vehicle settings on your
touchscreen.
When switched off, the liftgate only
unlatches and will not power open or close.
Hands-Free Feature (If Equipped)
Make sure you have the passive key within
3 ft (1 m)
of the liftgate.
1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Liftgate