2020 FORD EXPLORER door lock

Protected Component
Fuse Rating
Fuse or Relay
Number
Body control module - battery power in
feed 1.
40A
1
Power outlet main console bin.
20A
2
Body control module - battery power in
feed 2.
40A
3
Fuel pump.
30A
4
Powertrain control module keep alive
power.
5A
5
Powertrain control module power.
20A
6
Canister vent solenoid.
20A
7
Evaporative leak control module.
Exhaust gas heat recovery (hybrid electric
vehicle).
Tank pressure control valve (hybrid electric
vehicle).
Refueling valve (plug-in hybrid electric
vehicle).
Vapor blocking valve.
Universal exhaust gas oxygen 11.
Universal exhaust gas oxygen 21.
Catalyst monitor sensor 12.
Catalyst monitor sensor 22.
Canister purge valve.
Cooling fan relay coil.
20A
8
Battery interrupt box.
Transmission oil pump.
Auxiliary coolant pump.
Fuel flap door (hybrid electric vehicle).
Engine coolant bypass valve.
Active grille shutters.
Ignition coils.
20A
9
Front blower motor relay.
40A
13
Transmission oil pump.
15A
14
A/C compressor variable clutch.
Auxiliary pumps (hybrid electric vehicle).
314
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Fuses

GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels. Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Open the left-hand front door.
2. Fully pull the hood release lever and
let it completely retract.
Note: This action releases the hood latch.
3. Fully pull the hood release lever for a second time.
Note: This action fully releases the hood.
4. Open the hood.
Note: There is no secondary latch under the
hood.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- MaintenanceE263274

Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges. CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
347
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Vehicle Care

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See Settings (page 469).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- SYNC™ 3E293823

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings (page 469).
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 469).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- SYNC™ 3

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Scheduled Maintenance

Switching the Ventilated Seats On and
Off...................................................................... 458
Climate Control..............................................137
Climate Controlled Seats..........................158
Automatic Climate Controlled Seats..........158
Heated Seats....................................................... 158
Ventilated Seats................................................. 158
Cold Weather Precautions.......................297
Collision, Damage or Fire Event.............303 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries..................... 303
Connecting the Vehicle to a Mobile Network........................................................426
Enabling the Modem Using FordPass.......................................................... 426
Enabling the Modem Using the Touchscreen................................................... 426
What Is the Modem.......................................... 426
Coolant Check See: Engine Coolant Check............................ 332
Crash Sensors and Airbag Indicator
........52
Creating a MyKey...........................................65
Programming and Changing Configurable
Settings.............................................................. 66
Creating a Vehicle Wi-Fi Hotspot..........429 Connecting a Device to the Wi-Fi
Hotspot............................................................ 429
Finding the Wi-Fi Hotspot Name and Password......................................................... 429
Cross Traffic Alert........................................268 Cross Traffic Alert Behavior When Trailer
is Attached........................................................ 271
Cross Traffic Alert Indicator............................. 271
Cross Traffic Alert Information Messages........................................................... 271
Cross Traffic Alert System Limitations ....................................................... 270
Cross Traffic Alert System Sensors.............270
Switching the System On and Off................271
Using Cross Traffic Alert................................. 269
Cruise Control
...............................................244
Cruise Control Indicators..........................245
Cruise Control - Vehicles With: Adaptive Cruise Control With Lane
Centering........................................................82
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go.........83 Cruise Control - Vehicles With: Cruise
Control
............................................................83
Cup Holders......................................................171
Customer Assistance................................306
D
Data Recording
..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 14
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................90
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)............90
Declaration of Conformity
.......................534
Declaration of Conformity - Vehicles With: SYNC 3..............................................534
Radio Frequency Statement......................... 534
Digital Radio...................................................431 HD Radio Reception and Station
Troubleshooting............................................ 432
Direction Indicators
........................................91
Direction Indicator................................................ 92
Switching the Direction Indicators On and Off........................................................................\
.. 91
Doors and Locks.............................................69
Drive Mode Control.....................................279 Drive Modes......................................................... 279
Drive Modes
...................................................279
Deep Snow/Sand.............................................. 279
Eco........................................................................\
.. 280
Normal.................................................................. 280
Slippery................................................................. 280
Sport...................................................................... 280
Tow/Haul.............................................................. 280
Trail........................................................................\
. 280
Driver Alert.....................................................259 PRINCIPLE OF OPERATION.......................... 259
USING DRIVER ALERT.................................... 259
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index

Safety Chains......................................................
293
Trailer Brakes....................................................... 293
Trailer Lamps....................................................... 293
When Towing a Trailer..................................... 294
Event Data Recording See: Data Recording.............................................. 11
Export Unique Options.................................18
Exterior Mirrors - Excluding: ST................98 360-Degree Camera.......................................... 99
Auto-dimming Feature...................................... 99
Auto-Folding Mirrors .......................................... 98
Blind Spot Information System...................... 99
Direction Indicator Mirrors ............................... 99
Fold-Away Exterior Mirrors............................... 98
Heated Exterior Mirrors ..................................... 99
Memory Mirrors .................................................... 99
Power Exterior Mirrors........................................ 98
Puddle Lamps....................................................... 99
Exterior Mirrors - ST......................................99 Auto-dimming Feature...................................... 101
Auto-Folding Mirrors......................................... 100
Blind Spot Information System..................... 101
Direction Indicator Mirrors................................ 101
Fold-Away Exterior Mirrors............................. 100
Heated Exterior Mirrors..................................... 101
Memory Mirrors.................................................... 101
Power Exterior Mirrors........................................ 99
Puddle Lamps...................................................... 101
F
Fastening the Seatbelts
..............................39
Seatbelt Locking Modes................................... 40
Using Seatbelts During Pregnancy................39
Flat Tire See: Changing a Road Wheel........................ 376
Floor Mats
......................................................298
Fog Lamps - Front See: Front Fog Lamps........................................ 90
Ford Credit
.........................................................15
US Only..................................................................... 15
Ford Protect..................................................485 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 486
Ford Protect Extended Service Plans (U.S. Only)................................................................. 485
Four-Wheel Drive
........................................208
Principle of Operation..................................... 208Front Fog Lamps............................................90
Front Fog Lamp Indicator.................................. 91
Switching the Front Fog Lamps On or Off........................................................................\
. 90
Front Parking Aid
..........................................232
Object Distance Indicator............................... 233
Front Passenger Sensing System
............48
Front Wiper Blades See: Changing the Front Wiper Blades......342
Fuel and Refueling.......................................186
Fuel Consumption.......................................195 Advertised Capacity.......................................... 195
Calculating Fuel Economy.............................. 196
Filling the Fuel Tank.......................................... 196
Fuel Filler Funnel Location
.......................188
Fuel Filter.........................................................341
Fuel Quality - E85........................................186 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 186
Switching Between E85 and Gasoline............................................................. 187
Fuel Quality - Gasoline..............................188 Choosing the Right Fuel.................................. 188
Fuel Shutoff..................................................300
Fuses.................................................................313
Fuse Specification Chart
............................313
Engine Compartment Fuse Box.................... 313
Passenger Compartment Fuse Panel........318
G
Garage Door Opener...................................162
Garage Door Opener See: Universal Garage Door Opener............162
Gauges
.............................................................104
12 Inch Display..................................................... 106
4 Inch Display...................................................... 104
6 Inch Display...................................................... 105
Engine Coolant Temperature Gauge..........106
Fuel Gauge............................................................ 107
Gearbox See: Transmission............................................. 202
General Information on Radio Frequencies...................................................57
Intelligent Access.................................................. 57
General Maintenance Information........487 Multi-Point Inspection.................................... 489
Owner Checks and Services......................... 488
543
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Index