2020 FORD EXPLORER radio

Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver
’s responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with
a TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence
will continue upon subsequent vehicle
start-ups as long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be able
to detect or signal low tire pressure as
intended. TPMS malfunctions may occur
for a variety of reasons, including the
installation of replacement or alternate
tires or wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
This device complies with Part 15 of the
FCC Rules and with License exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired
operation. WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
Changing Tires With a Tire
Pressure Monitoring System Note:
Each road tire is equipped with a tire
pressure sensor located inside the wheel
and tire assembly cavity. The pressure
sensor is attached to the valve stem. The
pressure sensor is covered by the tire and is
not visible unless the tire is removed. Take
care when changing the tire to avoid
damaging the sensor.
You should always have your tires serviced
by an authorized dealer.
Check the tire pressure periodically (at
least monthly) using an accurate tire
gauge. See
When Inflating Your Tires in
this chapter.
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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Radio Frequencies and Reception
Factors
Note: Listening to loud audio for long
periods of time could damage your hearing. Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
AUDIO UNIT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. Note:
Depending on your vehicle option
package, the controls may look different
from what you see here.
Note: Some features, such as satellite
radio, may not be available in your location.
Check with an authorized dealer.
Note: The touchscreen system controls
most of the audio features.
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Adjusting the Volume
Turn to adjust the volume.
Changing Radio Stations
In radio mode, turn to search through the
radio frequency band.
In satellite radio mode, turn to find the
previous or next available satellite radio
station. Switching the Audio Unit On and
Off Press and release the button.
Using Seek, Fast Forward and
Reverse In radio mode, select a frequency band and
press and release either button. The
system stops at the first station it finds in
that direction.
In satellite radio mode, press and release
to select the next or previous satellite radio
station. If you select a specific category,
such as jazz, rock or news, press to find the
next or previous station in that category.
DIGITAL RADIO (IF EQUIPPED)
Note: HD Radio broadcasts are not
available in all markets.
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts, where
available, in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com.
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When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the HD Radio logo on your
screen. When this logo is available, you
may also see Title and Artist fields
on-screen.
The multicast indicator appears in FM
mode, only, if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations, HD2 through HD7, are
only available digitally.
When HD Radio broadcasts are active, you
can access the following functions:
•
Memory presets allow you to save an
active channel as a memory preset.
Touch and hold a memory preset slot
until the sound returns. There is a brief
mute while the radio saves the station.
Sound returns when finished. When
switching to an HD2 or HD3 memory
preset, the sound mutes before the
digital audio plays, because the system
has to reacquire the digital signal.
Note: As with any saved radio station, you
cannot access the saved station if your
vehicle is outside the station ’s reception
area.
HD Radio Reception and Station Troubleshooting Potential reception issues
If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
When the system first receives a station, aside from HD2-
HD7 multicast stations, it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.
Station blending
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In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for the accuracy of all audio
streams and data fields.Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.1
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.1
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
1 http://hdradio.com/stations/feedback
HD Radio Technology manufactured under
license from iBiquity Digital Corporation
and foreign patents. HD Radio and the HD
and HD Radio logos are proprietary
trademarks of DTS Ford Motor Company
and DTS are not responsible for the
content sent using HD Radio technology.
Content may be changed, added or deleted
at any time at the station owner's
discretion.
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SATELLITE RADIO (IF EQUIPPED)
SiriusXM® Satellite Radio broadcasts a
variety of music, news, sports, weather,
traffic and entertainment satellite radio
channels. For more information and a
complete list of SiriusXM satellite radio channels, visit www.siriusxm.com in the
United States, www.siriusxm.ca in Canada,
or call SiriusXM at 1-888-539-7474.
Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors Potential satellite radio reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence
SiriusXM Satellite Radio Service
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
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SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SiriusXM satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account.
Locating Your ESN
With satellite radio as the source, use the
touchscreen to select the following:
1. Select Settings. See Settings (page
469).
2. Select
SiriusXM.
3. Select
SiriusXM information.
Troubleshooting Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.
No Signal
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Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 446). Select to adjust climate settings
See
Climate (page 456).
Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 458).
Select to use the navigation
system.
See Navigation (page
460). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
466
). Select to adjust system settings.
See
Settings (page 469).
Cleaning the Touchscreen
See
Cleaning the Interior (page 348). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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