GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage. WARNING:
Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic.
Always open the garage door before you
start the engine. WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately
5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You
can disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine. IGNITION SWITCH
0
(off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
I
(accessory) - Allows the electrical
accessories, such as the radio, to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
II
(on) - All electrical circuits are
operational and the warning lamps and
indicators illuminate.
III
(start) - Cranks the engine.
KEYLESS STARTING
(IF EQUIPPED)
Note: The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
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Vehicles with Keyless Start
Note:
Do not touch the accelerator pedal.
Note: You must have your intelligent access
key in your vehicle in order to shift the
transmission out of park (P).
1. Fully depress the brake pedal.
2. Press the push button ignition switch.
The system does not function if:
• The passive key frequencies are
jammed.
• The key battery has no charge.
If you are unable to start your vehicle, do
the following: 1. Access the backup slot.
2. Insert the passive key into the backup
slot. 3. With the key in this position, press the
brake pedal then press the push button
ignition switch to switch the ignition on
and start your vehicle.
Fast Restart
The fast restart feature allows you to
restart your vehicle within 20 seconds of
switching it off, even if it does not detect
a valid passive key.
Within 20 seconds of switching the engine
off, press the brake pedal and press the
push button ignition switch.
After 20 seconds, you can no longer start
your vehicle if it does not detect a valid
passive key.
Once your vehicle starts, it remains running
until you press the push button ignition
switch, even if your vehicle does not detect
a valid passive key. If you open and close
a door while your vehicle is running, the
system searches for a valid passive key.
You cannot start your vehicle if the system
does not detect a valid passive key within
20 seconds.
Failure to Start
If you cannot start the engine after three
attempts, wait 10 seconds and follow this
procedure:
1. Fully depress the brake pedal.
2. Shift into park (P).
3. Fully press the accelerator pedal and hold it there.
4. Start the engine.
Automatic Engine Shutdown
For vehicles with a keyless ignition, this
automatically shuts down your vehicle if
it has been idling for an extended period.
The ignition also turns off to save battery
power. Before your vehicle shuts down, a
message appears in the information
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AUTO-START-STOP
The system helps reduce fuel consumption
by automatically stopping and restarting
the engine when your vehicle has stopped.
The engine restarts automatically when
you release the brake pedal.
In some situations, your vehicle may restart
automatically, for example:
•
To maintain interior comfort.
• To recharge the battery.
Note: Power assist steering turns off when
the engine is off.
Note: If your vehicle is flex fuel capable,
Auto-Start-Stop will be inhibited for a short
time after a refuel event while the system
is verifying the fuel type being used. WARNING: Always fully apply the
parking brake. Make sure you shift into
park (P) for vehicles with an automatic
transmission. Switch the ignition off and
remove the key whenever you leave your
vehicle. WARNING:
Before opening the
hood or performing any maintenance,
fully apply the parking brake, shift into
park (P) or neutral (N) and switch the
ignition off. WARNING:
Always switch the
ignition off before leaving the vehicle. If
the ignition is switched on an automatic
restart may occur at any time. WARNING:
The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury. The Auto-Start-Stop system status is
available at a glance within the information
display. See Information Displays (page
114
).
Enabling Auto-Start-Stop
The system automatically enables every
time you start your vehicle if:
• You do not press the Auto-Start-Stop
button (not illuminated).
• Your vehicle exceeds an initial speed
of
3 mph (5 km/h) after you have
initially started your vehicle.
• You have stopped your vehicle.
• Your foot is on the brake pedal.
• The driver door is closed.
• There is adequate brake vacuum.
• The interior compartment has cooled
or warmed to an acceptable level.
• The front windshield defroster is off.
• You have not turned the steering wheel
rapidly or you do not have it at a sharp
angle.
• The vehicle is not on a steep road
grade.
• The battery is within optimal operating
conditions (battery state of charge and
temperature in range).
• The engine coolant is at operating
temperature.
• Elevation is below about
11,000 ft
(3,350 m).
• Ambient temperature is moderate.
• The trailer is not connected.
• If you select Normal, Eco, Snow/Wet
or Grass/Gravel/Snow modes.
• You are not in 4H or 4L.
• You have not selected Manual shift
mode.
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•
Hill descent control is not active.
• You have not selected Tow haul, Sport,
Sand or Mud/Rut modes.
Note: Note when in Sport mode it can be
enabled by pressing the Auto-Start-Stop
button. The green Auto-Start-Stop
indicator light on the instrument
cluster will illuminate to indicate
when the automatic engine stop occurs. If the instrument cluster is
equipped with a grey
Auto-Start-Stop indicator light,
it illuminates when automatic engine stop
is not available due to one of the above
noted conditions not being met.
Automatic Engine Restart
Any of the following conditions will result
in an automatic restart of the engine:
• You have removed your foot from the
brake pedal.
• You press the accelerator pedal.
• You press the accelerator and the
brake pedal at the same time.
• The driver safety belt becomes
unfastened or the driver door is ajar.
• Your vehicle is moving.
• The interior compartment does not
meet customer comfort when air
conditioning or heat is on.
• Fogging of the windows could occur
and the air conditioning is on.
• The battery is not within optimal
operating conditions.
• You have exceeded the maximum
engine off time.
• When you press the Auto-Start-Stop
button with the engine automatically
stopped. •
The front defroster is turned to the Max
setting.
• When you shift into park (P), the engine
will restart.
Any of the following conditions may result
in an automatic restart of the engine:
• You have increased the blower fan
speed or changed the climate control
temperature.
• You have an electrical accessory
turned on or plugged in.
Note: You may notice that the climate seat
fan fluctuates during an automatic restart.
Disabling Auto-Start-Stop Press the Auto-Start-Stop button on the
center console to switch the system off.
The button will illuminate. Deactivating
using the button lasts only 1 key cycle.
Press the button again to restore
Auto-Start-Stop function.
Note:
If the Shift to park (P), Restart Engine
message appears and the amber
Auto-Start-Stop indicator light flashes, this
indicates automatic restart is unavailable.
You must restart the vehicle manually. See
Information Displays (page 114).
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Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
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Note:
If your vehicle has intelligent access,
you can keep your vehicle on while switching
the engine off by pressing the
START/STOP button two times slowly
without pressing the brake pedal.
5. Press and hold the brake pedal.
6. Enable neutral tow through the information display by selecting
Settings
from the menu. See General
Information (page 114).
7. Then select
Advanced Settings.
8. Then select
Vehicle.
9. Then select
Neutral Tow.
10. Press and hold the
OK button until
the information display confirms
neutral tow is enabled.
Note: If completed successfully, the
information display shows
Neutral Tow
Enabled Leave Transmission in Neutral.
This indicates that your vehicle is safe to
tow with all wheels on the ground.
Note: If you do not see the message in the
display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
This is normal.
11. Leave the transmission in neutral (N).
If your vehicle has intelligent access,
press the engine
START/STOP
button once without pressing the
brake pedal to switch the ignition off.
You do not need to leave your keys in
the vehicle. You can lock and unlock
your vehicle as you normally do. If
your vehicle has a physical ignition
key, turn the ignition as far as it can
go toward the off position. It does not
turn to the off position when the
transmission is in neutral (N). You
must leave the key in the ignition
when towing. To lock and unlock your
vehicle, use the keyless entry keypad
or an extra set of keys. 12. Release the brake pedal. WARNING:
Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to
roll, even if the transmission is in park
(P). WARNING:
Shifting the transfer
case to its neutral position for
recreational towing may cause the
vehicle to roll, even if the transmission is
in park (P). It may injure the driver and
others. Make sure you press the foot
brake and the vehicle is in a secure, safe
position when you shift to neutral (N).
Note: Failing to put the transfer case in its
neutral position may damage vehicle
components.
Note: You can check four-wheel-down
towing status at any time by opening the
driver door or turning the ignition to the
accessory or on position and verifying the
message displays in the cluster.
Exiting Four-wheel-down Towing
To exit four-wheel-down towing and return
the transfer case to its
2H position:
1. With your vehicle still properly secured
to the tow vehicle, start the engine.
2. After starting your vehicle, switch the engine off but leave the key in the on
position.
Note: If your vehicle has intelligent access,
you can keep the vehicle on when switching
the engine off by pressing the
START/STOP
button two times slowly
without pressing the brake pedal.
3. Press and hold the brake pedal.
4. Shift the transmission out of neutral (N) and into park (P).
5. Release the brake pedal.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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