2020 FORD ESCAPE service reset

Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Introduction

you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle
’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 468).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Introduction

If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 468).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note: To find out if your vehicle has a
connectivity technology, visit
www .For dC onne c t e d . c om .
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note:
You cannot deactivate emergency
call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Introduction

Action
Message
The status of the AdvanceTrac sport mode after you switched it on.
AdvanceTrac SPORT
MODE
The status of the traction control system after you switched it off.
Traction Control Off
The status of the traction control system after you switched it on.
Traction Control On
Alarm Action
Message
Alarm triggered due to unauthorized entry. See Anti-Theft
Alarm (page 78).
Vehicle Alarm To Stop
Alarm, Start Vehicle.
AWD Action
Message
The all-wheel drive system temporarily turns off to protectitself from overheating.
AWD Temporarily
Disabled
The all-wheel drive system is locking up the torque transferclutch to help reduce clutch temperature.
AWD Temporarily
Locked
The all-wheel drive system temporarily turns off to protect
itself from overheating or if you are using the temporary spare tire.
AWD OFF
The all-wheel drive system will resume normal function and
clear this message after driving a short distance with the road tire re-installed or after the system cools.
AWD Restored
The all-wheel drive system is not operating properly. If the
warning stays on or continues to come on, have the system checked as soon as possible.
AWD Fault Service
Required
Displays when the transfer case fluid requires service.
Change AWD Power
Transfer Unit Lube
Displays when you have the transfer case fluid changed and reset to new.
AWD Power Transfer
Unit Lube Set to New
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Information Displays

Action
Message
A system error has occurred. Contact an authorized dealer as soon as possible.
Cross Traffic System
Fault
The system automatically turns off and displays this messagewhen you connect a trailer to the vehicle that does not have
a trailer blind spot system or when you switch the trailer blind spot system off through the information display. See Cross
Traffic Alert (page 257).
Cross Traffic Alert Deac-
tivated Trailer Attached
The system automatically turns off and displays this messagewhen you connect a trailer to the vehicle that does not have
a trailer blind spot system or when you switch the trailer blind spot system off through the information display. See
Blind
Spot Information System (page 255).
Blind Spot Alert Deactiv-
ated Trailer Attached
Doors and Locks Action
Message
The driver door is not completely closed.
Driver Door Ajar
The passenger door is not completely closed.
Passenger Door Ajar
The rear left door is not completely closed.
Rear Left Door Ajar
The rear right door is not completely closed.
Rear Right Door Ajar
The liftgate is not completely closed.
Liftgate Ajar
The hood is not completely closed.
Hood Ajar
There is a system malfunction with the child locks. Have thesystem checked as soon as possible.
Child Lock Malfunction
Service Required
Indicates that you have the rear seat interior door release
switches and power windows switched off, preventing rear seat occupants from opening the doors or windows.
Child Lock ON
Indicates that you have the rear seat interior door releaseswitches and power windows switched on.
Child Lock OFF
The factory keypad code appears in the information display
after the system resets the keypad. See Passive Anti-Theft System
(page 76).
Factory Keypad Code {X
X X X X}
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Information Displays

•
Off: The power point is off, the ignition
is off or the vehicle is not in accessory
mode.
• Flashing: The power point is in fault
mode.
The power outlet temporarily turns off
power when in fault mode if the device
exceeds the 150 watt limit. Unplug your
device and switch the ignition off. Switch
the ignition back on, but do not plug your
device back in. Let the system cool off and
switch the ignition off to reset the fault
mode. Switch the ignition back on and
make sure the indicator light remains on.
Do not use the power point for certain
electric devices, including:
• Cathode-ray, tube type televisions.
• Motor loads, such as vacuum cleaners,
electric saws and other electric power
tools or compressor-driven
refrigerators.
• Measuring devices, which process
precise data, such as medical
equipment or measuring equipment.
• Other appliances requiring an
extremely stable power supply such as
microcomputer-controlled electric
blankets or touch-sensor lamps.
WIRELESS ACCESSORY
CHARGER (IF EQUIPPED) WARNING:
Wireless charging
devices can affect the operation of
implanted medical devices, including
cardiac pacemakers. If you have any
implanted medical devices, we
recommend that you consult with your
physician.
Tests on this equipment show that it
complies with part 18 of the FCC Rules. •
This equipment generates, uses and
can radiate radio frequency energy and
may cause harmful interference to
radio communications. There is no
guarantee that the interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, please consult the dealer.
• This product is not end-user
serviceable. WARNING:
Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Industry Canada
licence-exempt RSS standard(s).
Operation is subject to:
• This device may not cause interference.
• This device must accept any
interference, including interference that
may cause undesired operation of the
device.
Note: Devices without built-in Qi wireless
charging receivers require an additional Qi
receiver or sleeve.
Note: For compatible devices with built-in
Qi wireless charging capability, the charging
performance may be affected if your device
is in a case. It may be necessary to remove
the case to wirelessly charge your device.
The system supports one Qi wireless
charging compatible device on the
charging area.
Keep the charging area clean and remove
foreign objects prior to charging a device.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Auxiliary Power Points

CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
Press the button to enter the
settings menu.
1. Select Connectivity Features.
2. Select
Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
3. Select
Settings.
4. Make sure that you have Wi-Fi visibility
switched on.
Note: The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password Press the button to enter the
settings menu.
1. Select
Connectivity Features.
2. Select
Vehicle Hotspot.
3. Select
Settings.
Note: The SSID is the hotspot name.
4. Scroll to
Hide password.
5. Uncheck the box.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, turn on Wi-Fi and select
the hotspot from the list of available
Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot. Note:
The vehicle network carrier ’s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier ’s portal.
Note: Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD Press the button to enter the
settings menu.
1. Select
Connectivity Features.
2. Select
Vehicle Hotspot.
3. Select
Settings.
4. Select
SSID: ___.
5. Enter your required SSID.
6. Select
Done.
7. Select
Password: ___.
8. Enter your required password.
9. Select
Done.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Vehicle Wi-Fi Hotspot
(If Equipped)

Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.1
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.1
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
1 http://hdradio.com/stations/feedback
HD Radio Technology manufactured under
license from iBiquity Digital Corporation
and foreign patents. HD Radio and the HD
and HD Radio logos are proprietary
trademarks of DTS Ford Motor Company
and DTS are not responsible for the
content sent using HD Radio technology.
Content may be changed, added or deleted
at any time at the station owner's
discretion. SATELLITE RADIO
(IF EQUIPPED)
SiriusXM® Satellite Radio broadcasts a
variety of music, news, sports, weather,
traffic and entertainment satellite radio
channels. For more information and a
complete list of SiriusXM satellite radio
channels, visit www.siriusxm.com in the
United States, www.siriusxm.ca in Canada,
or call SiriusXM at 1-888-539-7474.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Audio System