Do not attempt to start the engine if you
have filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Refueling System Warning (If Equipped)
If the fuel tank filler valve does not fully
close, a message could appear in the
information display.
Message
Check Fuel Fill Inlet
If the message appears, do the following:
1. Stop your vehicle as soon as it is safe to do so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel tank filler valve for any debris that may be restricting its
movement.
6. Remove any debris from the fuel tank filler valve.
7. Fully insert a fuel pump nozzle or the fuel filler funnel provided with your
vehicle into the fuel filler pipe. See
Fuel Filler Funnel Location (page
183). This action should dislodge any
debris that may be preventing the fuel
tank filler valve from fully closing.
8. Remove the fuel pump nozzle or fuel filler funnel from the fuel filler pipe.
9. Fully close the fuel filler door.
Note: The message may not immediately
reset. If the message continues to appear
and a warning lamp illuminates, have your
vehicle checked as soon as possible. REFUELING - HYBRID
ELECTRIC VEHICLE (HEV)/
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV) WARNING:
Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire. WARNING:
Do not pry open the
fuel tank filler valve. This could damage
the fuel system. Failure to follow this
instruction could result in fire, personal
injury or death. WARNING: Do not remove the fuel
pump nozzle from its fully inserted
position when refueling. WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes. WARNING:
Stop refueling when
the fuel pump nozzle automatically
shuts off for the first time. Failure to
follow this will fill the expansion space
in the fuel tank and could lead to fuel
overflowing. WARNING:
Wait at least five
seconds before removing the fuel pump
nozzle to allow any residual fuel to drain
into the fuel tank.
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5. Operate the fuel pump nozzle within
the area shown. 6.
When the nozzle shuts off, wait at least
5 seconds, then slightly raise the fuel
pump nozzle and slowly remove it.
7. Fully close the fuel filler door.
Note: To close the fuel filler door, press the
center rear edge of the fuel filler door and
then release.
Complete the refueling process within 20
minutes. If 20 minutes elapses, press the
button on the dashboard again. Fuel pump
nozzle automatic shut off could occur if
you do not press the button on the
dashboard.
System Warnings
If the fuel filler door fails to open, an
information message appears in the
information display. Description and Action
Message
A warning message appears
in the information display
when the fuel system fails
to depressurize or the fuel
filler door fails to open. You
may have to use the fuel
filler door manual override
lever.
Refuel
Error See
Manual
If the information message appears, do the
following:
1. Check the fuel filler door for anything that may be obstructing its movement,
for example ice or snow.
2. Remove any obstruction from the fuel filler door.
3. Press the button on the dashboard to open the fuel filler door.
4. If the fuel filler door fails to open and the information message remains in
the information display, use the fuel
filler door manual override lever.
Fuel Filler Door Manual Override
Lever
Note: The transmission must be in park (P)
or neutral (N).
When using the manual override lever do
the following:
1. Switch the ignition on.
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Note:
The manual override lever is in the
driver side rear wheel well area.
2. Pull the manual override lever.
3. Switch the ignition off.
4. Complete the refueling process within 20 minutes.
FUEL CONSUMPTION
Advertised Capacity
The advertised capacity is the maximum
amount of fuel that you can add to the fuel
tank when the fuel gauge indicates empty.
See Capacities and Specifications
(page 376). In addition, the fuel tank contains an empty
reserve. The empty reserve is an
unspecified amount of fuel that remains
in the fuel tank when the fuel gauge
indicates empty.
Note:
When refueling your vehicle after the
fuel gauge indicates empty, you might not
be able to refuel the full amount of the
advertised capacity due to the empty
reserve still present in the fuel tank.
Filling the Fuel Tank
For consistent results when refueling:
• Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate
(low-medium-high) each time the tank
is filled.
• Allow no more than one automatic
shut-off when refueling.
Results are most accurate when the filling
method is consistent.
Calculating Fuel Economy
Your vehicle calculates fuel economy
figures through the trip computer average
fuel function.
See Information Displays
(page 110).
The first
1,000 mi (1,500 km) of driving is
the break-in period of the engine. A more
accurate measurement is obtained after
2,000 mi (3,000 km)
.
1. Completely fill the fuel tank and record
the initial odometer reading.
2. Each time you fill the fuel tank, record the amount of fuel added.
3. After at least three fill ups, fill the fuel tank and record the current odometer
reading.
4. Subtract your initial odometer reading from the current odometer reading.
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What to Do
What it Means
Convenience Cord LED
Indicators
Check
Outlet
(Amber)
Fault
(Red)
Power
(Green)
Request vehicleservice.
The convenience cord is experiencing a
ground fault at the charge port. The
cordset retry mode has been exhausted. Your vehicle is not charging. Call for service.
Off
On
On
Connect to a prop-erly grounded AC outlet.
Missing ground at AC outlet. Your
vehicle is not charging. The convenience cord is in retry mode.
Two
flash
interval
On/Two
flash
interval
On
Request cordsetservice. Replace the cordset.
The convenience cord is experiencing
an internal fault. Call for service.
Off
On/
Flashing
On
Note: If charging for your plug-in vehicle
fails, please call the Customer Relationship
Center, or click on Call for support or Live
chat at our website.
Charge Port
The charge port is between the front
left-hand side door and the front left-hand
wheel well. To open, press the center right
edge of the charge port door, and then
release. Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
The charge status indicator around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
Divided into five zones, the charge status
indicator displays the state of charge in 20
percent increments.
We use the color white as a courtesy light
to help with plugging in and to
acknowledge actions such as plugging in,
unplugging or pressing the charge times
button.
We use the color blue when you plug the
vehicle in and are either charging or waiting
to charge.
We use the color orange to indicate charge
faults.
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Charge Times Button
Use the charge times button to either turn
off or turn on your charge times settings
for this location. Select charge settings on
the home page of your touchscreen or
under the vehicle settings menu to access
charge preferences. See SYNC™ 3 (page
435). Charging
Note:
Put your vehicle in park (P) to charge,
and for the charge status indicator to
illuminate.
Note: Pump and fan noise could be present
when charging the high voltage battery. The
pump and fan noise is normal as it circulates
liquid and keeps your high voltage battery
cool while charging.
To charge the high-voltage battery:
1. Put the vehicle in park (P).
2. Press the center right edge of the charge port door and then release to
open the door.
3. Plug the charging coupler into the charge port receptacle on your vehicle.
Make sure the button clicks confirming
that you have completely engaged the
coupler. 4. Verify that the cord acknowledgment
feature activates. This indicates the
beginning of a normal charge cycle.
The charge status indicator lights up
each zone alternately from bottom to
top and from bottom to top again.
5. If using a charging station, follow the instructions on the charge station to
begin the charging process.
The charge status indicator displays how
far along the charge is:
• When the bottom zone is pulsing, the
charge is between 0-20 percent.
• When the bottom zone illuminates and
the next is pulsing, the charge is
between 20-40 percent.
• When two zones illuminate and the
next is pulsing, the charge is between
40-60 percent.
• When three zones illuminate and the
next is pulsing, the charge is between
60-80 percent.
• When four zones illuminate and the top
zone is pulsing, the charge is between
80-100 percent.
• When all zones illuminate, the charge
is 100 percent.
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1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge Note:
Select charge settings on the home
page of the touchscreen or under the vehicle
settings menu to access charge preferences.
See SYNC™ 3 (page 435).
Charging may not begin upon plugging in
if you have set up preferred charge times
for this vehicle location. Your vehicle could
delay charging to take advantage of
off-peak electricity rates. Your vehicle
optimizes the charge schedule to be
complete by your next departure time.
When waiting to charge, plugged in and
not currently charging, the charge status
indicator shows the present state of charge
of the high voltage battery by lighting up
all completed zones for 30 seconds before
turning off. For example, if the battery is at
70 percent charge then the bottom three
zones solidly light up to indicate a battery
charge level of at least 60 percent but less
than 80 percent. When the current state
of charge is less than 20 percent, none of
the zones light up.
Note: When your vehicle is waiting to
charge, the charge status indicator turns off
30 seconds after displaying the present
state of charge. When your vehicle begins
charging, the charge status indicator turns
on and displays the status of the charge, as
described above.
Disconnecting the Charging Coupler
Note: Do not pull the wall plug from the
wall when your vehicle is charging. Doing so
could damage the outlet and the cord.
1. If you have installed a padlock or combination lock, then remove it. 2. Press the button on the charging
coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle. 4. Press the center right edge of the
charge port door to close.
MOVING AND STORAGE
INSTRUCTIONS
Note: Do not hold the convenience cord by
the flexible power cable.
Make sure that you completely wrap the
convenience cord after charging. Always
store the convenience cord in the storage
bag if supplied with the convenience cord.
When complete, replace the convenience
cord in the luggage compartment.
Note: Store the convenience cord in a clean,
dry place between the temperature of
-39.9– 193.9°F (-40–90°C)
.
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AUTOMATIC TRANSMISSION
- EXCLUDING: PLUG-IN
HYBRID ELECTRIC VEHICLE
(PHEV)
WARNING: Always fully apply the
parking brake and make sure you shift
into park (P). Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit engine performance,
which may result in difficulty maintaining
speed in traffic and could lead to serious
injury. WARNING:
When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage.
Note: You may not be able to shift out of
park (P) unless the remote control is inside
your vehicle. Understanding the Shift Positions
of Your Automatic Transmission Putting your vehicle in or out of gear:
Your vehicle has an electronic transmission
shifter. The transmission selector is on the
center console, below the climate control
system.
To place the vehicle in gear from park (P):
1. Fully press and hold the brake pedal
when shifting out of park (P).
2. Rotate the outer ring of the transmission selector clockwise from
park (P), until the desired gear
illuminates on the transmission
selector.
3. Release the brake pedal and the transmission remains in the selected
gear.
The instrument cluster also displays the
current gear.
Park (P)
With the transmission selector in park (P),
the vehicle locks the transmission and
prevents the wheels from turning. Always
come to a complete stop before putting
the vehicle into and out of park (P). An
audible tone sounds once you select park
(P).
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Note:
If you have waited for more than two
minutes before switching the ignition on,
unfastening your seatbelt causes this
feature to activate, even with the driver door
closed.
Note: This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver door or the
indicator illuminates with the driver door
closed, see your authorized dealer.
Stay in Neutral Mode
Note: Stay in neutral is a temporary vehicle
state with the ignition off. Once in this
mode, sufficient battery voltage must be
maintained or your vehicle will return to
park. Failure to follow this instruction could
result in vehicle damage not covered by the
vehicle warranty.
Note: When entering an automatic car
wash, always shift to neutral (N). If you are
exiting the vehicle before the car wash, stay
in neutral mode is available.
Stay in neutral mode allows your vehicle
to stay in neutral when you exit your
vehicle. Your vehicle must be stationary to
enter this mode.
Note: Failure to follow this instruction could
result in vehicle damage not covered by the
vehicle warranty.
Do not tow your vehicle in this mode.
To enter stay in neutral mode
1. Switch your vehicle on but do not start
the engine. See Keyless Starting
(page 167).
2. Place your foot on the brake pedal and
rotate the transmission selector to
neutral (N).
Note: When in neutral (N), a message
appears in the display screen informing you
how to access stay in neutral mode. 3. Press the manual (M) or Low (L)
button in the middle of the
transmission selector to enter stay in
neutral mode.
A message appears in the display screen
confirming your vehicle is in stay in neutral
mode. The neutral (N) indicator light on
the transmission selector also flashes.
To exit stay in neutral mode, place your
foot on the brake pedal and rotate the
transmission selector to park (P).
Manual Park Release WARNING:
When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate. WARNING:
If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible. WARNING:
Do not drive your
vehicle until you verify that the
stoplamps are working.
Use the manual park release to move your
transmission from the park (P) position in
the event of an electrical malfunction or
emergency.
Activating the Manual Park Release
Cable
1. Apply the parking brake. See Electric
Parking Brake
(page 218).
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