1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge Note:
Select charge settings on the home
page of the touchscreen or under the vehicle
settings menu to access charge preferences.
See SYNC™ 3 (page 435).
Charging may not begin upon plugging in
if you have set up preferred charge times
for this vehicle location. Your vehicle could
delay charging to take advantage of
off-peak electricity rates. Your vehicle
optimizes the charge schedule to be
complete by your next departure time.
When waiting to charge, plugged in and
not currently charging, the charge status
indicator shows the present state of charge
of the high voltage battery by lighting up
all completed zones for 30 seconds before
turning off. For example, if the battery is at
70 percent charge then the bottom three
zones solidly light up to indicate a battery
charge level of at least 60 percent but less
than 80 percent. When the current state
of charge is less than 20 percent, none of
the zones light up.
Note: When your vehicle is waiting to
charge, the charge status indicator turns off
30 seconds after displaying the present
state of charge. When your vehicle begins
charging, the charge status indicator turns
on and displays the status of the charge, as
described above.
Disconnecting the Charging Coupler
Note: Do not pull the wall plug from the
wall when your vehicle is charging. Doing so
could damage the outlet and the cord.
1. If you have installed a padlock or combination lock, then remove it. 2. Press the button on the charging
coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle. 4. Press the center right edge of the
charge port door to close.
MOVING AND STORAGE
INSTRUCTIONS
Note: Do not hold the convenience cord by
the flexible power cable.
Make sure that you completely wrap the
convenience cord after charging. Always
store the convenience cord in the storage
bag if supplied with the convenience cord.
When complete, replace the convenience
cord in the luggage compartment.
Note: Store the convenience cord in a clean,
dry place between the temperature of
-39.9– 193.9°F (-40–90°C)
.
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Hybrid Electric Vehicle (PHEV)E306678 E295444
Note:
If you have waited for more than two
minutes before switching the ignition on,
unfastening your seatbelt causes this
feature to activate, even with the driver door
closed.
Note: This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver door or the
indicator illuminates with the driver door
closed, see your authorized dealer.
Stay in Neutral Mode
Note: Stay in neutral is a temporary vehicle
state with the ignition off. Once in this
mode, sufficient battery voltage must be
maintained or your vehicle will return to
park. Failure to follow this instruction could
result in vehicle damage not covered by the
vehicle warranty.
Note: When entering an automatic car
wash, always shift to neutral (N). If you are
exiting the vehicle before the car wash, stay
in neutral mode is available.
Stay in neutral mode allows your vehicle
to stay in neutral when you exit your
vehicle. Your vehicle must be stationary to
enter this mode.
Note: Failure to follow this instruction could
result in vehicle damage not covered by the
vehicle warranty.
Do not tow your vehicle in this mode.
To enter stay in neutral mode
1. Switch your vehicle on but do not start
the engine. See Keyless Starting
(page 167).
2. Place your foot on the brake pedal and
rotate the transmission selector to
neutral (N).
Note: When in neutral (N), a message
appears in the display screen informing you
how to access stay in neutral mode. 3. Press the manual (M) or Low (L)
button in the middle of the
transmission selector to enter stay in
neutral mode.
A message appears in the display screen
confirming your vehicle is in stay in neutral
mode. The neutral (N) indicator light on
the transmission selector also flashes.
To exit stay in neutral mode, place your
foot on the brake pedal and rotate the
transmission selector to park (P).
Manual Park Release WARNING:
When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate. WARNING:
If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible. WARNING:
Do not drive your
vehicle until you verify that the
stoplamps are working.
Use the manual park release to move your
transmission from the park (P) position in
the event of an electrical malfunction or
emergency.
Activating the Manual Park Release
Cable
1. Apply the parking brake. See Electric
Parking Brake
(page 218).
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5. Stow the manual park release cable
tether back inside the instrument panel
dash hole, install the access cover by
pressing it back in position.
6. With your foot fully applied on the brake pedal, start your vehicle. Confirm
that your vehicle is in the park (P)
position and that the instrument
cluster indicates park (P).
7. If the instrument cluster is not displaying the park (P) position or a
message displays on the instrument
cluster screen, make sure you apply the
parking brake before exiting your
vehicle. Contact an authorized dealer
for service.
Information Messages Description
Message
The electric parkingbrake is not fully applied.
Park Brake Not
Applied
A reminder to shiftinto park. In addi-
tion, this message is typically afterreconnecting or recharging the
battery until you
cycle the ignition to the on mode.
Transmission Not in
Park
Displays when
there is a system
fault and the park
brake needs to be depressed before
exiting the vehicle.
See your authorized dealer.
SHIFT SYS FAULT
Apply Park Brake
Before Exiting the Vehicle Description
Message
The system has
detected a fault that requires
service. Have your
vehicle checked as soon as possible.
Transmission
Malfunction Service Now
Displays when youshift into neutral (N).
Select M To
Confirm Stay In Neutral Mode
Displays to confirmthat your vehicle
has entered Stay in Neutral Mode.
Stay in Neutral
Mode Engaged
If Your Vehicle Gets Stuck in Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires could occur, or the engine may
overheat.
If your vehicle gets stuck in mud or snow,
rock it out by shifting between forward and
reverse gears, stopping between shifts in
a steady pattern. Press lightly on the
accelerator in each gear.
AUTOMATIC TRANSMISSION
- HYBRID ELECTRIC VEHICLE
(HEV)/PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV) WARNING: Always fully apply the
parking brake and make sure you shift
into park (P). Failure to follow this
instruction could result in personal injury
or death.
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Automatic Return to Park
Note:
This feature does not operate when
your vehicle is in stay in neutral mode.
Your vehicle has a feature that shifts your
vehicle into park (P) when any of the
following conditions occur:
• You turn the vehicle off.
• You open the driver door with your
seatbelt unlatched.
• You unlatch your seatbelt when the
driver door is open.
Note: This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver door or the
indicator illuminates with the driver door
closed, see your authorized dealer.
Stay in Neutral Mode WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate.
Stay in neutral mode allows your vehicle
to stay in neutral when you exit your
vehicle. Your vehicle must be stationary to
enter this mode.
Do not tow your vehicle in this mode.
Note: Stay in neutral is a temporary vehicle
state with the ignition off. Once in this
mode, sufficient battery voltage must be
maintained or your vehicle will return to
park. Not maintaining sufficient voltage
could result in vehicle damage not covered
by the vehicle warranty. Note:
When entering an automatic car
wash, always shift to neutral (N). If you are
exiting the vehicle before the car wash, stay
in neutral mode is available.
To enter Stay in Neutral Mode
1. Switch on your vehicle. Make sure it is in ready to drive mode. See
Keyless
Starting (page 167).
2. Press and hold the brake pedal.
3. Shift into neutral (N).
Note: When in neutral (N), a message
appears in the display screen informing you
how to access stay in neutral mode.
4. Press the low (L) button in the middle of the transmission selector to enter
stay in neutral mode.
Note: A message appears in the display
screen confirming your vehicle is in stay in
neutral mode. The neutral (N) indicator light
on the transmission selector flashes slowly.
5. Release the brake pedal.
6. Switch the ignition off.
To exit stay in neutral mode, place your
foot on the brake pedal and rotate the
transmission selector to park (P), or start
the engine and shift into drive (D) or
reverse (R).
Grade Assist Press the grade assist button to
activate grade assist. The grade
assist lamp appears in the
instrument cluster. Press the button again
to switch it off.
• Provides additional grade braking with
a combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when
descending a slope.
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•
As your vehicle determines the amount
of engine motoring and high-voltage
battery charging, you may notice the
engine speed increasing and
decreasing to help maintain your
vehicle speed when descending a
slope.
If Your Vehicle Gets Stuck In Mud
or Snow
If your vehicle gets stuck in mud or snow,
it may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires could occur, or the engine could
overheat. Automatic Transmission
Information Messages Description
Message
The electric parkingbrake is not fully applied.
Park Brake Not
Applied
A reminder to shiftinto park. In addi-
tion, this message is typically afterreconnecting or recharging the
battery until you
cycle the ignition to the on mode.
Transmission Not in
Park
Displays when
there is a system
fault and the park
brake needs to be depressed before
exiting the vehicle.
See your authorized dealer.
SHIFT SYS FAULT
Apply Park Brake
Before Exiting the Vehicle
The system has
detected a fault that requires
service. Have your
vehicle checked as soon as possible.
Transmission
Malfunction Service Now
Displays when youshift into neutral (N).
Select L To Confirm
Stay In Neutral Mode
Displays to confirmthat your vehicle
has entered stay in neutral mode.
Stay in Neutral
Mode Engaged
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Mud and Water
Mud
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even all-wheel drive vehicles can lose
traction in slick mud. If your vehicle does
slide, steer in the direction of the slide until
you regain control of your vehicle.
After driving through mud, clean off residue
stuck to rotating driveshafts and tires.
Excess mud stuck on tires and rotating
driveshafts can cause an imbalance that
could damage drive components.
Water
If you must drive through high water, drive
slowly. Traction or brake capability may
be limited.
When driving through water, determine the
depth and avoid water higher than the
bottom of the wheel rims. If the ignition
system gets wet, your vehicle may stall.
Once through water, always try the brakes.
Wet brakes do not stop your vehicle as
effectively as dry brakes. Drying can be
improved by applying light pressure to the
brake pedal while moving slowly.
Note:
Driving through deep water may
damage the transmission. If the front or rear
axle is submerged in water, the axle
lubricant and power transfer unit lubricant
should be checked and changed if
necessary.
Driving on Hilly or Sloping Terrain
Although natural obstacles may make it
necessary to travel diagonally up or down
a hill or steep incline, you should always
try to drive straight up or straight down. Note:
Avoid turning on steep slopes or
hills. A danger lies in losing traction, slipping
sideways and possible vehicle roll over.
Whenever driving on a hill, determine
beforehand the route you will use. Do not
drive over the crest of a hill without seeing
what conditions are on the other side. Do
not drive in reverse over a hill without the
aid of an observer.
When climbing a steep slope or hill, start
in a lower gear rather than downshifting to
a lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling.
If your vehicle stalls, do not try to turn
around because this could cause vehicle
roll over. It is better to reverse back to a
safe location.
Apply just enough power to the wheels to
climb the hill. Too much power will cause
the tires to slip, spin or lose traction,
resulting in loss of vehicle control. Descend a hill in the same gear you would
use to climb up the hill to avoid excessive
brake application and brake overheating.
Do not descend in neutral. Disengage
overdrive or move the transmission
selector lever to a lower gear. When
descending a steep hill, avoid sudden hard
braking as you could lose control. The front
wheels have to be turning in order to steer
your vehicle.
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Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not pump the
brake pedal.
Driving on Snow and Ice
WARNING: If you are driving in
slippery conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds down,
allow for longer stopping distances and
avoid aggressive steering to reduce the
chances of a loss of vehicle control
which can lead to serious injury or death.
If the rear end of your vehicle slides while
cornering, steer in the direction of the
slide until you regain control of your
vehicle.
Note: Excessive tire slippage can cause
transmission damage.
All-wheel drive vehicles have advantages
over two-wheel drive vehicles in snow and
ice but can skid like any other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control.
Avoid sudden applications of power and
quick changes of direction on snow and
ice. Apply the accelerator slowly and
steadily when starting from a full stop.
Avoid sudden braking. Although an
all-wheel drive vehicle may accelerate
better than a two-wheel drive vehicle in
snow and ice, it will not stop any faster as
braking occurs at all four wheels. Do not
become overconfident as to road
conditions. Make sure you allow sufficient distance
between you and other vehicles for
stopping. Drive slower than usual and
consider using one of the lower gears. In
emergency stopping situations, apply the
brake steadily. As your vehicle has a four
wheel anti-lock brake system, do not pump
the brake pedal. See Hints on Driving
With Anti-Lock Brakes (page 217).
If Your Vehicle Gets Stuck In Mud or
Snow
If your vehicle gets stuck in mud or snow,
it may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Note: Do not rock your vehicle if the engine
is not at normal operating temperature, as
damage to the transmission may occur.
Note: Do not rock your vehicle for more
than a minute, as damage to the
transmission and tires may occur or the
engine may overheat.
Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and
tested to provide predictable performance
whether loaded or empty. For this reason,
we strongly recommend that you do not
make modifications such as adding or
removing parts (i.e. lift kits or stabilizer
bars) or by using replacement parts not
equivalent to the original factory
equipment.
We recommend that you use caution when
your vehicle has either a high-load or
device (i.e. ladder or luggage racks). Any
modifications to your vehicle that raise the
center of gravity may cause your vehicle
to roll over when there is a loss of vehicle
control.
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(If Equipped)
GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out and an
authorized dealer should check them. If the
vehicle has continuous vibration or shudder
in the steering wheel while braking, an
authorized dealer should check your vehicle.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. Wet brakes result in reduced
braking efficiency. Gently press the brake
pedal a few times when driving from a car
wash or standing water to dry the brakes.
See Cleaning the Wheels (page 340).
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Switch the engine off, move the
transmission to park (P) and apply the
parking brake. Inspect the accelerator
pedal and the area around it for any items
or debris that may be obstructing its
movement. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Emergency Brake Assist
Emergency brake assist detects when you
brake heavily by measuring the rate at
which you press the brake pedal. It
provides maximum braking efficiency as
long as you press the pedal. Emergency
brake assist can reduce stopping distances
in critical situations. Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. If the light does not momentarily
illuminate, continues to flash or
remains on when you switch the
ignition on or apply the parking brake, the
anti-lock braking system could be disabled.
Have the system checked by an authorized
dealer. If the anti-lock brake system is
disabled, normal braking is still effective.
See
Warning Lamps and Indicators
(page 105).
Note: Indicators vary depending on region. If the light does not momentarily
illuminate, continues to flash or
remains on when you switch the
ignition on or apply the parking
brake, have the system checked
by an authorized dealer. If the
brake warning lamp illuminates with the
parking brake released, have the system
checked immediately.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
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