2020 FORD ESCAPE towing

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
484
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Ford Protect

Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
485
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Ford Protect

When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval 1
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Extended engine idling
1 Hybrid vehicles may achieve longer distances between oil changes, but do not exceed
the 1 year max oil change interval. Remaining oil life can be accessed through the
information display. See Information Displays (page 110).
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter.
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints - all-wheel drive.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and the U-
joints.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km) of the OIL CHANGE
REQUIRED
message appearing in the
information display.
• Example 1
: The OIL CHANGE
REQUIRED message comes on at
28,751 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The OIL CHANGE
REQUIRED message has not come
on, but the odometer reads 30,000 mi
(48,000 km)
(for example, the
Intelligent Oil-Life Monitor was reset
at
25,000 mi (40,000 km)). Perform
the engine air filter replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints (AWD).
Inspect frequently, service
as required
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km)
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Scheduled Maintenance

Power Flow...........................................................
461
Vehicle Operational States............................. 461
Electromagnetic Compatibility..............505
Emission Law.................................................192 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........193
Tampering With a Noise Control System............................................................... 192
End User License Agreement
.................508
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 508
Engine Block Heater.....................................173 Using the Engine Block Heater....................... 174
Engine Coolant Check.................................321 Adding Coolant.................................................... 321
Coolant Change.................................................. 323
Engine Coolant Temperature Management.................................................. 324
Fail-Safe Cooling................................................ 323
Recycled Coolant............................................... 322
Severe Climates.................................................. 323
Engine Emission Control............................192
Engine Immobilizer See: Passive Anti-Theft System..................... 76
Engine Oil Check............................................317 Adding Engine Oil................................................ 317
Engine Oil Dipstick
........................................317
Engine Specifications - 1.5L EcoBoost™.................................................376
Drivebelt Routing............................................... 376
Engine Specifications - 2.0L EcoBoost™.................................................376
Drivebelt Routing................................................ 377
Engine Specifications - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV)..........................377
Entertainment..............................................444 AM/FM Radio...................................................... 445
Apps........................................................................\
453
Bluetooth Stereo or USB................................ 452
CD (If equipped)................................................. 451
HD Radio ™ Information (If
Available)........................................................ 448
SiriusXM® Satellite Radio (If Activated)........................................................ 445
Sources................................................................. 444
Supported Media Players, Formats and Metadata Information................................ 453USB Ports.............................................................
453
Environment.....................................................19
EPB See: Electric Parking Brake............................. 218
Essential Towing Checks
..........................279
Before Towing a Trailer................................... 280
Hitches................................................................... 279
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 281
Safety Chains...................................................... 279
Trailer Brakes...................................................... 280
Trailer Lamps...................................................... 280
Trailer Towing Connector................................ 279
When Towing a Trailer..................................... 280
Event Data Recording See: Data Recording.............................................. 11
Export Unique Options
.................................18
Exterior Mirrors................................................94 Auto-Folding Mirrors........................................... 95
Blind Spot Monitor.............................................. 95
Fold-Away Exterior Mirrors............................... 94
Heated Exterior Mirrors...................................... 95
Memory Mirrors..................................................... 95
Power Exterior Mirrors........................................ 94
Puddle Lamps ...................................................... 95
Signal Indicator Mirrors...................................... 95
F
Fastening the Seatbelts..............................36 How to Extract Seatbelts in the Rear
Outermost Positions...................................... 38
Seatbelt Locking Modes.................................... 37
Using Seatbelts During Pregnancy................36
Flat Tire See: Changing a Road Wheel....................... 369
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................345
Floor Mats......................................................285
Fog Lamps - Front See: Front Fog Lamps........................................ 88
Ford Credit
.........................................................15
US Only..................................................................... 15
Ford Protect..................................................484 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 485
Ford Protect Extended Service Plans (U.S. Only)................................................................. 484
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Index

Power Door Locks................................................
66
Remote Control.................................................... 66
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 68
Smart Unlocks for Intelligent Access Keys...................................................................... 68
Luggage Covers............................................268 Installing the Luggage Cover......................... 269
Removing the Luggage Cover....................... 268
Stowing the Luggage Cover.......................... 269
Lug Nuts See: Changing a Road Wheel....................... 369
M
Maintenance...................................................312 General Information........................................... 312
Manual Climate Control.............................137 Directing the Airflow.......................................... 137
Setting the Blower Motor Speed................... 137
Setting the Temperature.................................. 137
Switching Maximum Air Conditioning On and Off............................................................... 138
Switching Maximum Defrost On and Off....................................................................... 138
Switching Recirculated Air On and Off....................................................................... 138
Switching the Air Conditioning On and Off........................................................................\
137
Switching the Climate Control On and Off....................................................................... 138
Manual Liftgate................................................71
Closing the Liftgate............................................... 71
Opening with the Outside Control Button................................................................... 71
Opening with the Remote Control.................. 71
Manual Seats
..................................................151
Adjusting the Seat Backrest............................ 151
Adjusting the Seat Height................................ 151
Moving the Seat Backward and Forward.............................................................. 151
Memory Function..........................................153 Saving a PreSet Position.................................. 153
Message Center See: Information Displays................................ 110
Mirrors See: Windows and Mirrors................................ 93
Mobile Communications Equipment.......17 Moonroof
..........................................................96
Bounce-Back.......................................................... 97
Opening and Closing the Moonroof..............97
Motorcraft Parts - 1.5L EcoBoost™.................................................378
Motorcraft Parts - 2.0L EcoBoost™
.................................................379
Motorcraft Parts - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)
.........................................380
MyKey – Troubleshooting...........................64
MyKey ™..............................................................61
Principle of Operation......................................... 61
N
Navigation......................................................455 Changing the Format of the Map................457
cityseeker............................................................. 459
Michelin Travel Guide...................................... 460
Navigation Map Accuracy and Updates............................................................. 461
Route Guidance................................................. 458
Setting a Destination....................................... 456
SiriusXM Traffic and Travel Link.................. 460
Zoom...................................................................... 457
Normal Scheduled Maintenance
..........489
Intelligent Oil-Life Monitor™........................ 489
Normal Maintenance Intervals.................... 490
O
Oil Change Indicator Reset
.......................318
Oil Check See: Engine Oil Check........................................ 317
Opening and Closing the Hood...............312 Closing the Hood................................................ 313
Information Messages...................................... 313
Opening the Hood.............................................. 312
Warning Lamps and Indicators..................... 313
Ordering Additional Owner's Literature
.....................................................302
Obtaining a French Owner ’s Manual.........302
Overriding Automatic High Beam Control.............................................................92
Overriding the Set Speed.........................245
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Index

Rear Window Wiper and Washers...........85
Rear Camera Washer......................................... 85
Rear Window Washer......................................... 85
Rear Window Wiper............................................ 85
Recommended Towing Weights............277
Refueling - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)..........................................185
Refueling System Overview........................... 185
Refueling System Warning.............................. 187
Refueling Your Vehicle...................................... 185
Refueling - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................187
Fuel Filler Door Manual Override Lever................................................................... 189
System Warnings............................................... 189
Remote Control..............................................54 Car Finder................................................................ 58
Integrated Keyhead Transmitter.................... 54
Intelligent Access Key......................................... 55
Linking a Preset Position to Your Remote Control or Intelligent Access Key..............60
Memory Feature................................................... 60
Remote Start......................................................... 59
Replacing the Battery......................................... 56
Sounding a Panic Alarm.................................... 58
Remote Start..................................................147 Automatic Settings............................................ 147
Heated and Cooled Features.......................... 147
Last Settings......................................................... 147
Repairing Minor Paint Damage..............340
Replacement Parts Recommendation........................................16
Collision Repairs.................................................... 16
Scheduled Maintenance and Mechanical Repairs................................................................. 16
Warranty on Replacement Parts.................... 16
Replacing a Lost Key or Remote Control
............................................................60
Reporting Safety Defects (Canada Only)
..............................................................302
Reporting Safety Defects (U.S. Only)
..............................................................302
Resuming the Set Speed..........................238 Resuming the Set Speed from a Complete
Stop.................................................................... 245Roadside Assistance
..................................287
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 288
Vehicles Sold in the United States: Getting Roadside Assistance................................... 287
Vehicles Sold in the United States: Using Roadside Assistance................................... 287
Roadside Emergencies..............................287
Roof Racks and Load Carriers
................269
Adjusting the Crossbars.................................. 270
Maximum Recommended Load Amounts........................................................... 270
Running-In See: Breaking-In................................................. 284
Running Out of Fuel....................................183 Adding Fuel From a Portable Fuel
Container.......................................................... 184
Filling a Portable Fuel Container.................. 183
S
Safety Canopy ™
............................................49
Safety Precautions.......................................182
Satellite Radio...............................................414 Satellite Radio Electronic Serial Number
(ESN)................................................................. 415
Satellite Radio Reception Factors...............415
SiriusXM Satellite Radio Service.................. 415
Troubleshooting.................................................. 416
Scheduled Maintenance Record...........494
Scheduled Maintenance
..........................486
Seatbelt Extensions.......................................41
Seatbelt Height Adjustment......................38
Seatbelt Reminder........................................39 Seatbelt Status.................................................... 40
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime
..............................................................39
Conditions of operation..................................... 39
Seats.................................................................148
Security..............................................................76
Selecting a Drive Mode.............................266
Settings...........................................................468 911 Assist.............................................................. 468
Ambient Lighting............................................... 469
Audio
...................................................................... 468
Automatic Updates.......................................... 469
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Index

Switching Automatic High Beam Control
On and Off......................................................91
Activating the Automatic High Beam Control.................................................................. 91
Switching Cruise Control On and Off...................................................................237
Switching Cruise Control Off......................... 237
Switching Cruise Control On.......................... 237
Switching From Adaptive Cruise Control to Cruise Control
.......................................246
Switching Lane Centering On and Off..................................................................246
Activating Lane Centering............................... 247
System Alerts and Automatic Cancellation.................................................... 247
Switching Rear Occupant Alert System On and Off - Vehicles With: SYNC
3........................................................................\
157
Switching Rear Occupant Alert System On and Off - Vehicles With:
SYNC...............................................................157
Symbols Glossary
.............................................9
SYNC™ 3........................................................435
General Information......................................... 435
SYNC™ 3 Troubleshooting......................470 Additional Information and
Assistance....................................................... 482
Apps........................................................................\
477
Navigation............................................................. 476
Personal Profiles............................................... 480
Phone..................................................................... 474
Resetting the System...................................... 482
USB and Bluetooth Audio............................... 471
Voice Recognition.............................................. 470
Wi-Fi Connectivity............................................. 479
SYNC™ Applications and Services........................................................422
911 Assist............................................................... 422
SYNC Mobile Apps............................................ 424
SYNC™............................................................418 General Information.......................................... 418
SYNC™ Troubleshooting
.........................426
T
Technical Specifications See: Capacities and Specifications............376 The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)......................299
Tire Care
...........................................................351
Glossary of Tire Terminology......................... 353
Information About Uniform Tire Quality Grading.............................................................. 351
Information Contained on the Tire Sidewall........................................................... 354
Temperature A B C............................................ 352
Traction AA A B C............................................... 352
Treadwear............................................................. 352
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................345
Tire Pressure Monitoring System
..........365
Changing Tires With a Tire Pressure
Monitoring System....................................... 366
Understanding Your Tire Pressure Monitoring System ...................................... 367
Tire Repair Kit See: Tire Sealant and Inflator Kit.................345
Tire Sealant and Inflator Kit....................345 First Stage: Reinflating the Tire with Sealing
Compound and Air....................................... 347
General Information......................................... 346
Second Stage: Checking Tire Pressure........................................................... 349
Tips for Use of the Kit...................................... 346
What to do after the Tire has been Sealed............................................................... 349
What to do when a Tire Is Punctured.........347
Tires See: Wheels and Tires..................................... 343
Towing a Trailer.............................................276 Load Placement................................................. 276
Towing the Vehicle on Four Wheels - 8-Speed Automatic Transmission –
8F24................................................................281
Emergency Towing............................................. 281
Recreational Towing.......................................... 281
Towing the Vehicle on Four Wheels - 8-Speed Automatic Transmission –
8F35...............................................................282
Emergency Towing............................................ 282
Recreational Towing - All-Wheel and Four-Wheel Drive Vehicles........................ 282
Recreational Towing - Front-Wheel Drive Vehicles............................................................ 282
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