2020 FORD ESCAPE key battery

TOWING THE VEHICLE ON
FOUR WHEELS - AUTOMATIC
TRANSMISSION – HF45
Emergency Towing
In the event your vehicle becomes disabled
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the
powertrain/transmission configuration)
under the following conditions:
•
The vehicle is facing forward so that it
is towed in a forward direction.
• Shift the transmission into neutral (N).
If you cannot shift the transmission into
neutral (N), you may need to override
the shifter and enable Stay in Neutral
mode. Failing to do so may result in
damage to the transmission. See
Transmission (page 204).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control
(page 137).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
You can tow your vehicle with all four
wheels on the ground using the
Neutral
Tow mode in the information display.
Alternatively, if you have a front-wheel
drive vehicle, you can tow with the front
wheels off the ground by using a tow dolly. If you have an all-wheel drive vehicle, you
can tow with all four wheels off the ground
using a vehicle transport trailer. If you are
using a tow dolly or a vehicle transport
trailer, follow the instruction specified by
the equipment provider.
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
• Place your vehicle in
Neutral Tow
mode with the following steps:
• Switch your vehicle on in accessory
mode.
• Press the menu button on the
controls on the steering wheel.
• Select
Settings.
• Select
Neutral Tow.
• Follow the instructions on the
information display.
• Fully press the brake pedal.
• Shift into neutral (N).
• Switch the ignition off.
• Do not exceed
70 mph (113 km/h).
Note: Switching on
Neutral Tow mode
requires battery power.
Note: If the parking brake is applied, a
message appears in the information display.
Note: If your vehicle has an ignition key, you
cannot remove the key from the ignition
when the transmission is in neutral (N) and
your vehicle is off.
Note: Start the engine and allow it to run
for a few minutes at the beginning of each
day, and every six hours or fewer. With the
engine running and your foot on the brake,
shift into drive (D) and then into reverse (R)
before shifting back into neutral (N). Before
continuing to tow, re-enable
Neutral Tow
mode.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
287
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
288
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After disconnecting the jumper cables, let
the disabled vehicle sit in Ready to Drive
mode for several minutes to charge the
12-volt battery. The disabled vehicle can
charge the 12-volt battery even if the
gasoline engine is off. The 12-volt battery
receives power from the high-voltage
battery.
COLLISION, DAMAGE OR FIRE
EVENT
Guidance for Ford Motor Company
Electric and Hybrid-Electric
Vehicles Equipped With High
Voltage Batteries
(Vehicle Owner/Operator/General
Public)
Electric and Hybrid-Electric Vehicle
Considerations
In the event of damage or fire involving an
electric vehicle or hybrid-electric vehicle:
•
Always assume the high-voltage
battery and associated components
are energized and fully charged.
• Exposed electrical components, wires,
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting high-voltage battery vapors
are potentially toxic and flammable.
• Physical damage to the vehicle or
high-voltage battery may result in
immediate or delayed release of toxic,
flammable gases and fire. Vehicle information and general safety
practices:
•
Know the make and model of your
vehicle.
• Review the owner ’s manual and
become familiar with your vehicle ’s
safety information and recommended
safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself.
Contact an authorized dealer.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible:
• Move your vehicle to a safe, nearby
location and remain on the scene.
• Roll down the windows before
switching your vehicle off.
• Place your vehicle in park (P), set the
parking brake, switch off the vehicle,
activate the hazard warning flashers
and move your key(s) at least 15 ft
(5 m) away from the vehicle.
Always:
• Call emergency assistance if needed
and advise that an electric or
hybrid-electric vehicle is involved.
• Exposed electrical components, wires,
and high-voltage batteries present
potential high-voltage shock hazards.
294
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Replacing High-Mount Brake Lamp
Bulbs.................................................................. 334
Replacing License Plate Lamp Bulbs.........333
Replacing Reverse Lamp Assembly Bulbs.................................................................. 333
Changing a Fuse...........................................310 Engine Compartment Fuse Box.................... 310
Fuse Types.............................................................. 311
General Information.......................................... 310
Changing a Road Wheel...........................369 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 369
Tire Change Procedure.................................... 370
Changing the 12V Battery.........................326 Remove and Reinstall the Battery...............327
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........320
Changing the Engine Air Filter - Excluding: Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................319
Changing the Vehicle Wi-Fi Hotspot Name or Password
...................................407
Changing the Wiper Blades.....................330
Front Wiper Blades........................................... 330
Rear Window Wiper Blade............................. 330
Charging the High Voltage Battery........196 IMPORTANT SAFETY
INSTRUCTIONS............................................. 196
Checking MyKey System Status...............63 MyKey Distance.................................................... 63
Number of Admin Keys...................................... 64
Number of MyKeys.............................................. 64
Checking the Wiper Blades.....................330
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning
..........................31
Child Safety......................................................22
General Information............................................ 22
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cleaning Leather Seats.............................339
Cleaning Products
.......................................335
Materials............................................................... 335
Cleaning the Engine....................................337 Cleaning the Exterior..................................336
Cleaning the Headlamps................................ 336
Exterior Chrome Parts..................................... 336
Exterior Plastic Parts........................................ 336
Stripes or Graphics............................................ 336
Underbody............................................................ 337
Under Hood.......................................................... 337
Cleaning the Instrument Panel and Instrument Cluster Lens........................338
Cleaning Discolored Area(s) on the Instrument Panel Surface......................... 339
Cleaning the Interior...................................338 Mirrors.................................................................... 338
Cleaning the Wheels..................................340
Cleaning the Windows and Wiper Blades............................................................337
Clearing All MyKeys.......................................63
Climate Control
..............................................137
Collision, Damage or Fire Event.............294 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries..................... 294
Connected Vehicle.....................................404 Connecting the Vehicle to a Mobile
Network........................................................... 404
Connected Vehicle Limitations.............404
Connected Vehicle Requirements
........404
Connected Vehicle – Troubleshooting.......................................
405
Connecting the Vehicle to a Mobile Network.......................................................404
Connecting FordPass to the Modem........404
Enabling and Disabling the Modem..........404
What Is the Modem......................................... 404
Connecting the Vehicle to a Wi-Fi Network.......................................................404
Coolant Check See: Engine Coolant Check............................. 321
Crash Sensors and Airbag Indicator.........51
Creating a MyKey
............................................62
Programming and Changing Configurable
Settings............................................................... 63
Creating a Vehicle Wi-Fi Hotspot..........407 Connecting a Device to the Wi-Fi
Hotspot............................................................ 407
Finding the Wi-Fi Hotspot Name and Password......................................................... 407
538
Escape (CTC) Canada/United States of America, Vehicles Built From: 17-06-2019, enUSA, Edition date: 201906, Third-Printing- Index

Fuel........................................................................\
...
124
Hill Start Assist.................................................... 124
Keys and Intelligent Access............................ 124
Lane Keeping System........................................ 125
Maintenance......................................................... 126
MyKey...................................................................... 127
Park Aid................................................................... 127
Park Brake............................................................. 128
Power Steering.................................................... 129
Pre-Collision Assist............................................ 129
Remote Start....................................................... 130
Seats....................................................................... 130
Starting System ................................................. 130
Tire Pressure Monitoring System................... 131
Trailer........................................................................\
131
Transmission.........................................................132
Installing Child Restraints...........................24
Child Restraints..................................................... 24
Using Lap and Shoulder Belts......................... 24
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 26
Using Tether Straps............................................. 28
Instrument Cluster
........................................98
Instrument Lighting Dimmer......................87
Instrument Panel
...........................................20
Interior Lamps.................................................89
Interior Lamp Function...................................... 89
Switching All of the Interior Lamps Off........................................................................\
. 89
Switching All of the Interior Lamps On........................................................................\
. 89
Switching the Front Interior Lamps On and Off........................................................................\
. 90
Switching the Rear Interior Lamps On and Off........................................................................\
. 90
Interior Mirror
...................................................95
Automatic Dimming Mirror.............................. 96
Manual Dimming Mirror..................................... 96
Introduction........................................................9
J
Jump Starting the Vehicle - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........289
Connecting the Jumper Cables ................... 289
Preparing Your Vehicle.................................... 289
Removing the Jumper Cables...................... 290Starting the Engine...........................................
290
Jump Starting the Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV)..........................291
Connecting the Jumper Cables ................... 292
Preparing Your Vehicle...................................... 291
Removing the Jumper Cables....................... 293
Starting the Engine........................................... 293
K
Keyless Entry...................................................69 SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 69
Keyless Starting.............................................167 Ignition Modes..................................................... 168
Keys and Remote Controls.........................54
L
Lane Keeping System
.................................251
Switching the System On and Off...............252
Liftgate................................................................71
Lighting Control..............................................86 Flashing High Beam Headlamps.................... 87
Lighting Control Selections.............................. 86
Switching High Beam Headlamps On and Off........................................................................\
. 86
Lighting..............................................................86 General Information........................................... 86
Load Carriers See: Roof Racks and Load Carriers............269
Load Carrying
................................................268
Load Limit.......................................................270
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 274
Vehicle Loading - with and without a Trailer................................................................. 270
Locking and Unlocking................................66 Activating Intelligent Access............................ 67
Autolock.................................................................. 68
Battery Saver......................................................... 69
Illuminated Entry.................................................. 68
Illuminated Exit..................................................... 69
Locking and Unlocking the Doors with the Key Blade........................................................... 66
Opening a Rear Door from the Inside...........67
543
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Rear Window Wiper and Washers...........85
Rear Camera Washer......................................... 85
Rear Window Washer......................................... 85
Rear Window Wiper............................................ 85
Recommended Towing Weights............277
Refueling - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)..........................................185
Refueling System Overview........................... 185
Refueling System Warning.............................. 187
Refueling Your Vehicle...................................... 185
Refueling - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................187
Fuel Filler Door Manual Override Lever................................................................... 189
System Warnings............................................... 189
Remote Control..............................................54 Car Finder................................................................ 58
Integrated Keyhead Transmitter.................... 54
Intelligent Access Key......................................... 55
Linking a Preset Position to Your Remote Control or Intelligent Access Key..............60
Memory Feature................................................... 60
Remote Start......................................................... 59
Replacing the Battery......................................... 56
Sounding a Panic Alarm.................................... 58
Remote Start..................................................147 Automatic Settings............................................ 147
Heated and Cooled Features.......................... 147
Last Settings......................................................... 147
Repairing Minor Paint Damage..............340
Replacement Parts Recommendation........................................16
Collision Repairs.................................................... 16
Scheduled Maintenance and Mechanical Repairs................................................................. 16
Warranty on Replacement Parts.................... 16
Replacing a Lost Key or Remote Control
............................................................60
Reporting Safety Defects (Canada Only)
..............................................................302
Reporting Safety Defects (U.S. Only)
..............................................................302
Resuming the Set Speed..........................238 Resuming the Set Speed from a Complete
Stop.................................................................... 245Roadside Assistance
..................................287
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 288
Vehicles Sold in the United States: Getting Roadside Assistance................................... 287
Vehicles Sold in the United States: Using Roadside Assistance................................... 287
Roadside Emergencies..............................287
Roof Racks and Load Carriers
................269
Adjusting the Crossbars.................................. 270
Maximum Recommended Load Amounts........................................................... 270
Running-In See: Breaking-In................................................. 284
Running Out of Fuel....................................183 Adding Fuel From a Portable Fuel
Container.......................................................... 184
Filling a Portable Fuel Container.................. 183
S
Safety Canopy ™
............................................49
Safety Precautions.......................................182
Satellite Radio...............................................414 Satellite Radio Electronic Serial Number
(ESN)................................................................. 415
Satellite Radio Reception Factors...............415
SiriusXM Satellite Radio Service.................. 415
Troubleshooting.................................................. 416
Scheduled Maintenance Record...........494
Scheduled Maintenance
..........................486
Seatbelt Extensions.......................................41
Seatbelt Height Adjustment......................38
Seatbelt Reminder........................................39 Seatbelt Status.................................................... 40
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime
..............................................................39
Conditions of operation..................................... 39
Seats.................................................................148
Security..............................................................76
Selecting a Drive Mode.............................266
Settings...........................................................468 911 Assist.............................................................. 468
Ambient Lighting............................................... 469
Audio
...................................................................... 468
Automatic Updates.......................................... 469
546
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Recreational Towing - Rear-Wheel Drive
Vehicles............................................................ 282
Towing the Vehicle on Four Wheels - Automatic Transmission – HF45........283
Emergency Towing............................................ 283
Recreational Towing......................................... 283
Towing..............................................................276
Traction Control............................................222
Principle of Operation...................................... 222
Trailer Sway Control
....................................277
Transmission Code Designation............382
Transmission.................................................204
Transporting the Vehicle...........................295
U
Under Hood Overview - 1.5L EcoBoost™..................................................314
Under Hood Overview - 2.0L EcoBoost™..................................................315
Under Hood Overview - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV)..........................316
Unique Driving Characteristics.................175
Universal Garage Door Opener...............159 HomeLink Wireless Control System...........159
USB Port
...........................................................417
Locating the USB Ports.................................... 417
Using All-Wheel Drive
.................................212
Driving in Special Conditions With
All-Wheel Drive............................................... 212
Using MyKey With Remote Start Systems..........................................................64
Using Snow Chains.....................................364
Using Stability Control
...............................224
Using Summer Tires...................................364
Using SYNC™ With Your Media Player............................................................425
Audio Voice Commands................................. 426
Media Sources.................................................... 425
Using SYNC™ With Your Phone.............421 Accessing Features through the Phone
Menu.................................................................. 422
Pairing a Phone................................................... 421
Phone Controls................................................... 422
Phone Voice Commands................................. 421
Using Traction Control
...............................222
Switching the System Off............................... 222System Indicator Lights and
Messages.......................................................... 222
Using a Switch..................................................... 222
Using the Information Display Controls............................................................ 222
Using Voice Recognition............................419 Audio Voice Commands................................. 438
Climate Voice Commands............................. 439
Initiating a Voice Session................................. 419
Mobile App Voice Commands...................... 442
Navigation Voice Commands........................ 441
Phone Voice Commands................................ 439
SiriusXM Traffic and Travel Link Voice Commands..................................................... 443
System Interaction and Feedback..............420
Voice Settings Commands............................ 443
Utilizing the Mediation/Arbitration Program (Canada Only)........................300
V
Vehicle Care
...................................................335
General Information......................................... 335
Vehicle Certification Label.......................382
Vehicle Identification Number.................381
Vehicle Storage
............................................340
Body....................................................................... 340
Brakes..................................................................... 341
Cooling system.................................................... 341
Disconnecting Your 12 Volt Battery..............341
Engine..................................................................... 341
Fuel system........................................................... 341
General.................................................................. 340
Miscellaneous..................................................... 342
Plugging in Your HYBRID................................. 341
Removing Vehicle From Storage.................. 342
Tires........................................................................\
. 341
Vehicle Wi-Fi Hotspot................................407
Ventilation See: Climate Control.......................................... 137
VIN See: Vehicle Identification Number.............381
Voice Control...................................................80
W
Warning Lamps and Indicators...............105 Adaptive Cruise Control................................... 105
549
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