2020 FORD EDGE key

Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
4. You can attempt to start the vehicle by pressing the brake pedal and
START/STOP
, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
254
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Roadside Emergencies

Protected Component
Fuse Rating
Fuse or Relay
Number
Not used.
-
1
Memory seats.
7.5A 1
2
Lumbar.
Wireless charger.
Driver door unlock.
20A 1
3
Not used (spare).
5A 1
4
Audio amplifier.
20A 1
5
Not used (spare).
10A 2
6
Not used (spare).
10A 2
7
Not used (spare).
10A 2
8
Not used (spare).
10A 2
9
Keypad.
5A 2
10
Power liftgate module logic power.
Hands free liftgate module.
272
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- FusesE145984

Locating Your ESN
With satellite radio as the source, use the
touchscreen to select the following:
1. Select Settings. See Settings (page
411).
2. Select
SiriusXM.
3. Select
SiriusXM information.
Troubleshooting Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SiriusXM has updated the
channels available for your
vehicle.
Subscription Updated
379
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Audio System

Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide or the
Sirius XM Settings tile to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 411). Note:
HD Radio broadcasts are not
available in all markets.
393
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3

Check the compatibility of your device on
the regional website.
Pairing Your Cell Phone for the
First Time
Go to the settings menu on your cell phone
and switch Bluetooth on.
Select the phone option on the
feature bar.
1. Select Add Phone.
Note: A prompt alerts you to search for your
vehicle on your cell phone.
2. Select your vehicle on your cell phone.
Note: A number appears on your cell phone
and on the touchscreen.
3. Confirm that the number on your cell phone matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your cell phone.
4. Download the phonebook from your cell phone when you are prompted.
Note: If you pair more than one cell phone,
use the phone settings to specify the
primary phone. You can change this setting
at any time.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of
previous calls.
Contacts
Display a smart search form to look up your
contacts. Use the List button to
alphabetically sort your contacts. Change Phone
Display the list of paired or connected
devices that you can select.
Phone Settings
Change ring tones, alerts or pair another
phone.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad
Directly dial a number.
Mute
Mute the microphone when in a call or
voice recognition session.
Text Messaging
Setting Text Message Notification
iOS
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on.
Android
1. Go to the settings menu on your cell phone.
2. Select Bluetooth.
3. Select the profiles option.
4. Select the phone profile.
5. Switch text message notification on.
402
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3

Setting a Destination
Destination Entry Menu
Description
Item
Enter a destination address.
Search
Display and select from a list of previous destinations.
Previous Destinations
Set your saved home address as your destination
Home
Set your saved place of work as your destination.
Work
Display and select from a list of favorite destinations.
Favorites
Setting a Destination Using the Text
Entry Screen Text entry field.
A
Automatic suggestions based on
the text you enter.
B
Information icon.
C
Search.
D
Keyboard settings.
E
Note: Select one of the suggestions to
copy the detail to the text entry field. You can search by entering all or part of
the destination, such as the Address, POI
Category or Name, Intersection, City,
Latitude/Longitude, etc. Tips: If you do
not specify a location, the system will
use the current vehicle location. You can
specify a location by address, city, state
or zip code. For additional search support,
please visit: support.ford.com.
Note:
Press the button in the top right-hand
corner of the main map to display estimated
time of arrival, remaining travel time or
distance to destination.
404
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3E297558

Action and Description
Menu Item
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
SETTINGS Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and
off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings. Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings
General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and
off.
Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
411
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3E280315 E268570

1
180 Degree Camera...................................209
Camera Views.................................................... 209
Using the Front 180 Degree Camera System............................................................. 209
A
A/C See: Climate Control.......................................... 131
About This Manual
...........................................7
ABS See: Brakes........................................................... 186
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 186
Accessories....................................................426
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control..............211
Active Park Assist.........................................199 Using Active Park Assist................................. 200
Adaptive Headlamps...................................88 System Check....................................................... 88
Adjusting the Headlamps..........................291 Vertical Aim Adjustment.................................. 291
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
............................................................79
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................78
End of Travel Position......................................... 78
Memory Feature.................................................... 78
AFS See: Adaptive Headlamps............................... 88
Airbag Disposal................................................51
Air Conditioning See: Climate Control.......................................... 131
Air Filter See: Changing the Engine Air Filter.............283
Alarm See: Anti-Theft Alarm........................................ 76
All-Wheel Drive
..............................................181 Ambient Lighting...........................................89
Adjusting the Brightness................................... 90
Changing the Color............................................. 90
Switching Ambient Lighting Off.................... 90
Switching Ambient Lighting On..................... 90
Anti-Theft Alarm
............................................76
Arming the Alarm................................................. 76
Disarming the Alarm........................................... 76
Appendices....................................................447
Apps.................................................................408 SiriusXM Traffic and Travel Link................... 410
Using Apps on an Android Device..............409
Using Apps on an iOS Device....................... 409
Using Mobile Navigation on an Android Device............................................................... 409
At a Glance........................................................18
At a Glance - ST...............................................18 Engine Specifications.......................................... 18
Suspension Specifications................................ 19
Audible Warnings and Indicators
...........104
Headlamps On Warning Chime.................... 104
Keyless Warning Alert....................................... 104
Parking Brake On Warning Chime................104
Audio Control
...................................................79
You can operate the following functions
with the control:............................................... 79
Audio System.................................................372 General Information.......................................... 372
Audio Unit - Vehicles With: SYNC 3/Bang and Olufsen Audio System....................374
Accessing the Sound Settings...................... 374
Adjusting the Volume....................................... 374
Changing Radio Stations................................ 374
Ejecting the CD.................................................... 374
Inserting a CD...................................................... 374
Switching the Audio Unit On and Off.........375
Using Seek, Fast Forward and Reverse.............................................................. 375
Audio Unit - Vehicles With: SYNC 3
.......................................................................372
Adjusting the Volume....................................... 373
Changing Radio Stations................................ 373
Ejecting the CD.................................................... 373
Inserting a CD...................................................... 373
Switching the Audio Unit On and Off.........373
Using Seek, Fast Forward and Reverse.............................................................. 373
479
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Index