2020 FORD ECOSPORT radio controls

Introduction
About This Manual..........................................7
Symbols Glossary............................................7
Data Recording.................................................9
Perchlorate.......................................................13
Ford Credit........................................................13
Replacement Parts Recommendation............................................................................13
Special Notices...............................................14
Mobile Communications Equipment............................................................................15
Export Unique Options................................16
Environment
Protecting the Environment.......................17
Child Safety
General Information......................................18
Installing Child Restraints..........................20
Booster Seats.................................................25
Child Restraint Positioning.........................27
Child Safety Locks........................................29
Seatbelts
Principle of Operation...................................31
Fastening the Seatbelts..............................32
Seatbelt Height Adjustment.....................34
Seatbelt Warning Lamp and IndicatorChime............................................................34
Seatbelt Reminder........................................35
Child Restraint and SeatbeltMaintenance...............................................37
Seatbelt Extension........................................37
Personal Safety System™
Personal Safety System™.........................38
Supplementary RestraintsSystem
Principle of Operation.................................39
Driver and Passenger Airbags..................40
Front Passenger Sensing System............41
Side Airbags....................................................43
Driver and Passenger Knee Airbags.......45
Safety Canopy™...........................................45
Crash Sensors and Airbag Indicator.......47
Airbag Disposal.............................................48
911 Assist
About 911 Assist.............................................49
Emergency Call Requirements................49
Emergency Call Limitations......................50
Keys and Remote Controls
Principle of Operation..................................51
General Information on RadioFrequencies..................................................51
Remote Control..............................................51
Replacing a Lost Key or Remote Control..........................................................................55
MyKey™
Principle of Operation.................................56
Creating a MyKey...........................................57
Programming a MyKey................................58
Clearing All MyKeys......................................58
Checking MyKey System Status..............58
Using MyKey With Remote StartSystems........................................................59
MyKey – Troubleshooting..........................59
Doors and Locks
Locking and Unlocking...............................60
Keyless Entry...................................................63
Tailgate.............................................................65
Security
Passive Anti-Theft System........................67
Anti-Theft Alarm...........................................69
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingTable of Contents

PRINCIPLE OF OPERATION
The remote control allows you to:
•Remotely lock or unlock the vehicledoors.
•Unlock the doors without actively usinga key or remote control (intelligentaccess only).
•Activate the panic alarm.
Car Finder
Press the button twice withinthree seconds. The horn soundsand the direction indicatorsflash. We recommend you use this methodto locate your vehicle, rather than usingthe panic alarm.
Sounding the Panic Alarm
Note:The panic alarm only operates whenthe ignition is off.
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Note:Changes or modifications notexpressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term IC before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 32.8 ft (10 m).
A decrease in operating range could becaused by:
•weather conditions
•nearby radio towers
•structures around your vehicle
•other vehicles parked next to yourvehicle.
The radio frequency used by your remotecontrol can also be used by other radiotransmitters, for example amateur radios,medical equipment, wireless headphones,wireless remote controls, cell phones,battery chargers and alarm systems. If thefrequencies are jammed, you will not beable to use your remote control. You canlock and unlock the doors with the key.
Note:Make sure your vehicle is lockedbefore leaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Note: The remote control containssensitive electrical components. Exposureto moisture or impact may cause permanentdamage.
REMOTE CONTROL
Remote Control With a Folding KeyBlade
Use the key blade to start your vehicle andunlock or lock the driver door from outsideyour vehicle. The transmitter portionfunctions as the remote control.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingKeys and Remote Controls

Volume down.C
Seek down or previous.D
Seek, Next or Previous
Press the seek button to:
•Tune the radio to the next or previousstored preset.
•Play the next or the previous track.
Press and hold the seek button to:
•Tune the radio to the next station upor down the frequency band.
•Seek through a track.
VOICE CONTROL
Press the button to select or deselect voicecontrol. See Using Voice Recognition(page 327).
CRUISE CONTROL
See Using Cruise Control (page 167).
INFORMATION DISPLAY
CONTROL
See General Information (page 93).
HEATED STEERING WHEEL (IF
EQUIPPED)
The heated steering wheel button is on theclimate controls.
Press the button to switch theheated steering wheel on andoff.
Note:You can use the heated steeringwheel only when the engine is running.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSteering Wheel

Note:You must enable mobile apps foreach connected device the first time youselect a mobile app using the system.
Note:Standard data rates apply. Ford isnot responsible for any additional chargesyou may receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sourcesincluding: iPod, Bluetooth devices, andmost USB drives. SYNC also supportsaudio formats, such as MP3, WMA, WAVand ACC.
Media Sources
The AUX or MEDIA button allows you toview and select available media sources.
Press the AUX or MEDIA button to viewyour sources. Use the directional arrowsand OK button to select your source. Youcan also use the steering wheel audiocontrols.
Audio Voice Commands
Press the voice button. You cando things like play a specific songor album, skip to the next song,or tune to a radio station. When prompted,say a command. See the following tablefor example commands. Not allcommands may be available on yourvehicle.
Command
___ List of Commands
Help
Pause
Play
Next Track
Previous Track
AM ___
FM ___
CD Player
Sirius Channel ___
USB
Bluetooth Audio
__ is a dynamic listing, meaning that itcould be the name of anything, such as anartist, station, or media source.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,should questions arise, see the tablesbelow.
Use your regional Ford website at any timeto check your phone's compatibility,register your account and set preferencesas well as access a customerrepresentative via an online chat (duringcertain hours).
Website(s)Market
www.SYNCMyRide.comNorth Americawww.SYNCMyRide.cawww.sync-maroute.ca
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSYNC™

Cleaning the Touchscreen
You can remove fingerprints with a dry,clean, soft cloth.
If dirt or fingerprints are still on the screen,apply a small amount of alcohol to thecloth and try to clean it again.
Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
Note:Do not pour or spray alcohol onto thetouchscreen.
Using Voice Recognition
Using voice commands allows you to keepyour hands on the wheel and eyes on theroad. The system provides feedbackthrough audible tones, prompts, questionsand spoken confirmations depending onthe situation and the chosen level ofinteraction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the status barindicating the status of the voice commandsession. See Using Voice Recognition(page 327).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press andhold to end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets or press andhold to fast seek.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets or press andhold to fast seek.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a callor switch between calls.
PHONE REJECT: Press to end a call orreject an incoming call.
Note:On some models,SEEK NEXT maybe combined with PHONE REJECT andSEEK PREVIOUS may be combined withPHONE ACCEPT.
See Steering Wheel (page 71).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
•Power or VOL: Press to switch theaudio system on and off, or turn toadjust the volume.
•Sound Settings: Press to access theaudio settings.
•Seek: Press to seek through radiostations or audio tracks.
•Play or Pause: Press to either play orpause a track.
•Tune: Turn to manually tune radiostations.
•Display: Press to switch the display onor off.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSYNC™ 3

Menu item
AM
FM
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, theydisplay here as individual source selections.Apps
AM/FM Radio
Tuning a Station
You can use the tune or seek controls onthe radio bezel to select a station.
To tune a station using thetouchscreen, select:
Menu item
Direct Tune
A pop up appears, allowing you to type inthe frequency of a station. You can onlyenter a valid station for the source you arecurrently listening to.
You can press the backspace button todelete the previously entered number.
Once you have entered the station'scall numbers, you can select:
Action and descrip-tionMenu item
Press to beginplaying the stationyou have entered.
Enter
Press to exitwithout changingthe station.
Cancel
Presets
To set a new preset, tune to the stationand then press and hold one of thememory preset buttons. The audio mutesbriefly while the system saves the stationand then returns.
There are two preset banks available forAM and three banks for FM. To accessadditional presets, tap the preset button.The indicator on the preset button showswhich bank of presets you are currentlyviewing.
SiriusXM® Satellite Radio (IfActivated)
Note: This feature may not be available inall markets and requires an activesubscription.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSYNC™ 3

China
Radio Frequency Certifications forCruise Control Module
Canada
IC: 3432A-0065TR
United States of America
FCC ID: L2C0065TR
Radio Frequency Certifications forBody Control Module
Canada
IC: 7812A-A2C738448
Model # : M : A2C750526
Model # : M : A2C750561
United States of America
FCC ID: M3NA2C738448
Model # : M : A2C750526
Model # : M : A2C750561
Radio Frequency Certification forKeys and Remote Controls
Canada
IC : 7812A-A2C931423
IC: 7812A-A2C931426
IC: 3248A-A08TAA
IC: 3248A-A08TDA
China
United States of America
FCC ID : M3N-A2C931423
FCC ID : M3N-A2C931426
FCC ID : N5F-A08TAA
FCC ID : N5F-A08TDA
Radio Frequency Statement forAudio Unit
Canada
IC: 3043A-UP375AHU
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingAppendices

Service Data............................................................10Services That Third Parties Provide...............12Services That We Provide..................................12Vehicles With a Modem......................................12Vehicles With SYNC.............................................12Daytime Running Lamps..............................81Type 1 - Conventional (Non-Configurable).....................................................81Type 2 - Configurable..........................................81Declaration of Conformity - VehiclesWith: SYNC 3...............................................417Radio Frequency Statement..........................417Direction Indicators.......................................82Doors and Locks............................................60Drive Belt Routing - 1.0LEcoBoost™.................................................238Drive Belt Routing - 2.0L...........................238Driver and Passenger Airbags...................40Children and Airbags............................................41Proper Driver and Front Passenger SeatingAdjustment.......................................................40Driver and Passenger Knee Airbags........45Driving Aids.....................................................169Driving Hints...................................................188Driving Through Water...............................188DRLSee: Daytime Running Lamps..........................81
E
Economical Driving......................................188Emergency Call Limitations.......................50Emergency Call Requirements.................49Emission Law.................................................145Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..........146Tampering With a Noise ControlSystem...............................................................145End User License Agreement..................392VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .................................392Engine Block Heater....................................134Using the Engine Block Heater......................135Engine Coolant Check.................................217Adding Coolant....................................................217Coolant Change..................................................219Engine Coolant TemperatureManagement..................................................220
Fail-Safe Cooling................................................219Recycled Coolant................................................219Severe Climates..................................................219Engine Cooling Fan.......................................217Engine Emission Control............................145Engine ImmobilizerSee: Passive Anti-Theft System.....................67Engine Oil Check...........................................215Adding Engine Oil...............................................216Engine Oil Dipstick - 1.0LEcoBoost™..................................................215Engine Oil Dipstick - 2.0L...........................215Engine Specifications - 1.0LEcoBoost™.................................................278Engine Specifications - 2.0L....................279Entertainment..............................................334AM/FM Radio......................................................335Apps........................................................................343Bluetooth Stereo or USB.................................341HD Radio™ Information (IfAvailable)........................................................338SiriusXM® Satellite Radio (IfActivated)........................................................335Sources..................................................................334Supported Media Players, Formats andMetadata Information................................343USB Port...............................................................343Environment......................................................17Essential Towing Checks...........................183Before Towing a Trailer.....................................184Hitches....................................................................183Launching or Retrieving a Boat or PersonalWatercraft (PWC).........................................185Safety Chains.......................................................183Trailer Brakes........................................................184Trailer Lamps.......................................................184Trailer Towing Connector.................................183When Towing a Trailer......................................184Event Data RecordingSee: Data Recording..............................................9Export Unique Options.................................16Exterior Mirrors................................................85Integrated Blind Spot Mirrors..........................85Power Exterior Mirrors........................................85
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex