Cold Weather Precautions.......................188
Driving Through Water..............................188
Floor Mats......................................................189
Roadside Emergencies
Roadside Assistance.................................190
Hazard Flashers............................................191
Fuel Shutoff....................................................191
Jump Starting the Vehicle........................192
Post-Crash Alert System..........................195
Customer Assistance
Getting the Services You Need..............196
In California (U.S. Only).............................197
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................198
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................199
Getting Assistance Outside the U.S. andCanada.......................................................199
Ordering Additional Owner's Literature.........................................................................201
Reporting Safety Defects (U.S. Only).........................................................................201
Reporting Safety Defects (Canada Only).........................................................................201
Fuses
Fuse Box Locations....................................203
Fuse Specification Chart.........................203
Changing a Fuse..........................................210
Maintenance
General Information....................................212
Opening and Closing the Hood..............212
Under Hood Overview - 1.0L EcoBoost™.........................................................................213
Under Hood Overview - 2.0L...................214
Engine Oil Dipstick - 1.0L EcoBoost™.........................................................................215
Engine Oil Dipstick - 2.0L..........................215
Engine Oil Check..........................................215
Oil Change Indicator Reset......................216
Engine Cooling Fan......................................217
Engine Coolant Check................................217
Automatic Transmission Fluid Check.........................................................................221
Brake Fluid Check........................................221
Washer Fluid Check....................................222
Fuel Filter........................................................222
Changing the 12V Battery........................223
Checking the Wiper Blades.....................224
Changing the Wiper Blades....................225
Adjusting the Headlamps........................225
Removing a Headlamp.............................227
Changing a Bulb..........................................228
Bulb Specification Chart..........................236
Changing the Engine Air Filter................237
Drive Belt Routing - 2.0L..........................238
Drive Belt Routing - 1.0L EcoBoost™........................................................................238
Vehicle Care
General Information..................................239
Cleaning Products......................................239
Cleaning the Exterior.................................240
Waxing.............................................................241
Cleaning the Engine...................................242
Cleaning the Windows and Wiper Blades........................................................................242
Cleaning the Interior..................................243
Cleaning the Instrument Panel andInstrument Cluster Lens......................243
Cleaning Leather Seats............................244
Repairing Minor Paint Damage.............244
Cleaning the Wheels.................................244
Vehicle Storage...........................................245
Body Styling Kits.........................................247
Wheels and Tires
General Information..................................248
4
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingTable of Contents
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of going to printbut as technology rapidly changes, werecommend that you visit the regional Fordwebsite for the latest information.
9
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Service Data
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer you
10
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction
products and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
Event Data
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger seatbelts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal; and
•How fast the vehicle was traveling; and
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded. However,parties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
Comfort, Convenience andEntertainment Data
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe. See Settings (page 355).
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
11
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction
Brake System
ActionMessage
The system has detected a fault that requires service.Have your vehicle checked as soon as possible.Check Brake System
Battery and Charging System
ActionMessage
Stop your vehicle as soon as it is safe to do so andswitch off the ignition. Contact an authorized dealer.Electrical system overvoltageStop safely
Displays to warn of a low battery condition. Turn offall unneeded electrical accessories. Contact anauthorized dealer.
Battery low See manual
Tire Pressure Monitoring System
ActionMessage
Displays if the tire pressure in one or more tires is belowthe correct pressure. See Tire Pressure MonitoringSystem (page 271).
Tire Pressure Low
Tire Pressure Low Specified:
The system has detected a fault that requires service.Have your vehicle checked as soon as possible. SeeTire Pressure Monitoring System (page 271).
Tire Pressure Monitor Fault
Displays if the system detects a fault with a tire pres-sure sensor or the spare tire is in use. See Tire Pres-sure Monitoring System (page 271).If the warning message remains on after you havechecked the tire pressures, the system has detecteda fault that requires service. Have your vehicle checkedas soon as possible.
Tire Pressure Sensor Fault
98
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingInformation Displays
Keyless Vehicle
ActionMessage
Displayed if the key is not detected by the system. SeePush Button Ignition Switch (page 131).No Key Detected
Displayed as a reminder to turn off the vehicle. SeePush Button Ignition Switch (page 131).Switch ignition off.
Displayed as a reminder to press the brake whilestarting the vehicle.To START Press Brake
Displayed when a valid key is not detected within thevehicle. See Push Button Ignition Switch (page 131).Key Not Inside vehicle
Displays when the key battery is low. Change thebattery as soon as possible. See Remote Control(page 51).
Key Battery low Replace soon
Lighting
ActionMessage
Displays if an electrical malfunction occurs with theheadlamp system. Have your vehicle checked as soonas possible.
Check Headlamp System Seemanual
Maintenance
ActionMessage
Indicates the brake fluid level is low and the brakesystem should be inspected immediately. See BrakeFluid Check (page 221).
Brake fluid level low Servicenow
Indicates that the vehicle sold date has beensuccessful updated. If this date has not been set,contact your authorized dealer.
Maintenance Set initial date
Displays when the date and time are not set.Maintenance Set date
100
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingInformation Displays
Park Aid
ActionMessage
The system has detected a fault that requires service.Have your vehicle checked as soon as possible.Park Aid Fault
The system has detected a fault that requires service.Have your vehicle checked as soon as possible.
Check Park Aid
Check Front Park Aid
Check Rear Park Aid
Displays when the park pilot system sensors areblocked. See Parking Aids (page 162).
Park Pilot Not Available SensorBlocked See Manual
Front Park Pilot Not AvailableSensor Blocked See Manual
Rear Park Pilot Not AvailableSensor Blocked See Manual
Park Brake
ActionMessage
Displays when the parking brake is set, the engine isrunning and the vehicle is driven more than 3 mph(5 km/h). If the warning stays on after the parkingbrake is released, contact an authorized dealer.
Park brake applied
Displays as a reminder to apply the parking brake.
Park Brake Not Applied
Park Brake Not Applied ApplyPark Brake
Displays if you have not released the parking brakeand the vehicle speed reaches 3 mph (5 km/h).Brake Applied Power Reduced
Release Park BrakeIf the warning message remains on after you havereleased the parking brake, the system has detecteda fault that requires service. Have your vehicle checkedas soon as possible.
The system has detected a fault that requires service.Have your vehicle checked as soon as possible.Park Brake Malfunction ServiceNow
102
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingInformation Displays
Power Steering
ActionMessage
The power steering system is not working. Stop thevehicle in a safe place. Contact an authorized dealer.Steering loss Stop safely
The power steering system is not working. Stop thevehicle in a safe place. Contact an authorized dealer.Steering assist malfunctionService required
The power steering system has detected a conditionwithin the power steering system or passive entry orpassive start system requires service. Contact anauthorized dealer.
Steering malfunction Servicenow
Stability Control
ActionMessage
The system has detected a fault that requires service.Have your vehicle checked as soon as possible.SHIFT SYS FAULT SportUnavailable Service Required
Starting System
ActionMessage
Displays when you start your vehicle as a reminder tofully press the brake pedal.To START Press Brake
Displays when you start your vehicle as a reminder tofully press the clutch pedal.To START Press Clutch
Displays when you start your vehicle as a reminder tofully press the brake and clutch pedals.To START Press Brake andClutch
Displays if your vehicle fails to start.Cranking Time Exceeded
Displays when the system cannot detect a valid key.No Key Detected
Displays if you are unable to start your vehicle with acorrectly coded key. The system has detected a faultthat requires service. Have your vehicle checked assoon as possible.
Starting System Fault
Displays for 20 seconds if you switch the engine offand the system cannot detect a valid passive key. After10 seconds, you can no longer start your vehicle if itdoes not detect a valid passive key.
Restart Now or Key is Needed
103
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingInformation Displays