
Wi-Fi Connectivity
Possible Cause and ResolutionSymptom
I cannot connect to a Wi-Finetwork.–Password error.
•Enter the correct network password.
–Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or toa place where the network signal is not obstructed.
–Multiple access points in range with the same SSID.
•Use a unique name for your SSID,. Do not use thedefault name unless it contains a unique identifier,for example as part of the MAC address.
The Wi-Fi connectiondisconnects after successfulconnection.
–Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or toa place where the network signal is not obstructed.
I am close to a Wi-Fi hotspotbut the network signalstrength is weak.
–Obstructed network signal.
•If your vehicle has a heated windshield, positionyour vehicle so that the windshield is not facing theWi-Fi hotspot.
•If your vehicle has metallic tinting on the windowsbut not on the windshield, position your vehicle sothat the windshield is facing the Wi-Fi hotspot oropen the windows that are facing the hotspot.
•If your vehicle has metallic tinting on the windowsand the windshield, open the windows that arefacing the hotspot.
•If your vehicle is in a garage and you have thegarage door closed, open the garage door.
I cannot see a network in thelist of available networksthat I expect to see.
–Hidden network.
•Make the network visible and try again.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSYNC™ 3

Multi-Point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesClutch operation (manual transmissiononly)
Suspension components for leaks ordamageEngine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**Exterior lamps operation
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingScheduled Maintenance

Changing a Bulb...........................................228Central High Mounted Brake Lamp............235Direction indicators............................................231Front Fog Lamps...............................................230Glove box lamp...................................................229Headlamp.............................................................228Interior Lamp.......................................................235Luggage Compartment Lamp, FootwellLamp and Tailgate Lamp...........................236Map Lamp (driver side)...................................236Reading Lamps...................................................236Rear lamps...........................................................233Reversing Lamp..................................................234Side Marker..........................................................229Side Repeater......................................................232Vanity lamp..........................................................235Changing a Fuse...........................................210Fuses.......................................................................210Changing the 12V Battery.........................223Remove and Reinstall the Battery..............224Changing the Engine Air Filter.................237Changing the Air Filter Element....................237Changing the Wi-Fi Hotspot Name orPassword - Vehicles With: SYNC3......................................................................294Changing the Wiper Blades.....................225Rear Window Wiper Blade.............................225Windshield Wiper Blades................................225Checking MyKey System Status..............58MyKey Distance....................................................58Number of Admin Keys......................................59Number of MyKeys..............................................58Checking the Wiper Blades......................224Child Restraint and SeatbeltMaintenance..................................................37Child Restraint Positioning..........................27Child Safety.......................................................18General Information.............................................18Child Safety Locks.........................................29Rear Left-Hand Door..........................................29Rear Right-Hand Door.......................................30Cleaning Leather Seats.............................244Cleaning Products.......................................239Cleaning the Engine....................................242Cleaning the Exterior..................................240Cleaning the Headlamps................................240Exterior Chrome Parts.......................................241Exterior Plastic Parts.........................................241
Stripes or Graphics.............................................241Underbody.............................................................241Under Hood...........................................................241Cleaning the Instrument Panel andInstrument Cluster Lens.........................243Cleaning the Interior...................................243Mirrors....................................................................243Cleaning the Wheels..................................244Cleaning the Windows and WiperBlades...........................................................242Clearing All MyKeys.......................................58Climate Control............................................106Principle of Operation......................................106Cold Weather Precautions........................188Coolant CheckSee: Engine Coolant Check.............................217Crash Sensors and Airbag Indicator........47Creating a MyKey............................................57Vehicles With a Key..............................................57Vehicles With Push-Button Start...................57Creating a Wi-Fi Hotspot - Vehicles With:SYNC 3.........................................................294Connecting a Device to the Wi-FiHotspot............................................................294Finding the Wi-Fi Hotspot Name andPassword.........................................................294Purchasing a Data Plan...................................294Cross Traffic Alert.........................................170Blocked Sensors..................................................172Switching the System Off and On................172System Errors........................................................172System Lights, Messages and AudibleAlerts...................................................................172System Limitations.............................................172Using the Cross Traffic Alert System...........170Cruise Control..................................................72Principle of Operation.......................................167Cruise controlSee: Using Cruise Control................................167Customer Assistance.................................196
D
Data Recording..................................................9Comfort, Convenience and EntertainmentData........................................................................11Emergency Call System......................................13Event Data.................................................................11
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex

F
FanSee: Engine Cooling Fan...................................217Fastening the Seatbelts...............................32Seatbelt Locking Modes....................................33Using Seatbelts During Pregnancy................33Using the Sliding Clip..........................................32Flat Tire InflationSee: Tire Sealant and Inflator Kit.................249Floor Mats.......................................................189Fog Lamps - FrontSee: Front Fog Lamps.........................................81Ford Credit.........................................................13US Only.....................................................................13Ford Protect....................................................371Ford Protect Extended Service Plan(CANADA ONLY)...........................................372Ford Protect Extended Service Plans (U.S.Only)...................................................................371Four-Wheel Drive..........................................153Front Fog Lamps.............................................81Front Passenger Sensing System.............41Fuel and Refueling.......................................138Fuel Consumption........................................143Advertised Capacity..........................................143Filling the Fuel Tank...........................................143Fuel Economy......................................................144Fuel Filler Funnel Location........................139Fuel Filter.........................................................222Fuel Quality - Gasoline...............................138Choosing the Right Fuel...................................138Fuel Shutoff.....................................................191Fuse Box Locations.....................................203Battey Fuse Box.................................................203Engine Compartment Fuse Box...................203Passenger Compartment Fuse Box...........203Fuses................................................................203Fuse Specification Chart..........................203Battery Fuse Box.................................................210Engine Compartment Fuse Box..................204Passenger Compartment Fuse Box...........208
G
Gauges...............................................................88Engine Coolant Temperature Gauge............89Fuel Gauge.............................................................89
Information Display............................................88GearboxSee: Transmission..............................................149General Information on RadioFrequencies....................................................51General Maintenance Information........373Multi-Point Inspection......................................375Owner Checks and Services..........................374Protecting Your Investment...........................373Why Maintain Your Vehicle?..........................373Why Maintain Your Vehicle at YourDealership?......................................................373Getting Assistance Outside the U.S. andCanada..........................................................199Getting the Services You Need...............196Away From Home..............................................196Glasses Holder...............................................129
H
HandbrakeSee: Parking Brake.............................................158Hazard Flashers.............................................191Hazard Flasher Indicator...................................191Switching the Hazard Flashers On orOff........................................................................191Headlamp AdjustingSee: Adjusting the Headlamps.....................225Headlamp Exit Delay...................................80Headlamp RemovalSee: Removing a Headlamp...........................227HeadrestSee: Head Restraints..........................................115Head Restraints..............................................115Folding the Rear Seat Outermost HeadRestraint.............................................................117Installing the Head Restraint...........................117Lowering the Head Restraint...........................117Raising the Head Restraint...............................117Removing the Head Restraint.........................117Tilting the Front Seat Head Restraint...........117Heated Exterior Mirrors................................112Windshield Wiper De-icer.................................112Heated Rear Window - Vehicles With:Electronic Automatic TemperatureControl (EATC).............................................111
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex

Heated Rear Window - Vehicles With:Electronic Manual TemperatureControl (EMTC)...........................................112Heated Seats..................................................125Heated Steering Wheel................................72HeatingSee: Climate Control.........................................106Hill Start Assist..............................................158Switching the System On and Off...............159Using Hill Start Assist.......................................159Hints on Controlling the Interior Climate- Vehicles With: Electronic AutomaticTemperature Control (EATC).................110Defogging or Clearing the Windshield ofThin Ice...............................................................110Defogging the Side Windows in ColdWeather..............................................................110General Hints........................................................110Quickly Cooling the Interior.............................110Recommended Settings for Cooling...........110Recommended Settings for Heating...........110Hints on Controlling the Interior Climate- Vehicles With: Electronic ManualTemperature Control (EMTC).................111Defogging or Clearing the Windshield ofThin Ice.................................................................111Defogging the Side Windows in ColdWeather...............................................................111General Hints..........................................................111Quickly Cooling the Interior...............................111Quickly Heating the Interior..............................111Recommended Settings for Cooling.............111Recommended Settings for Heating.............111Hints on Driving With Anti-LockBrakes............................................................158Hood LockSee: Opening and Closing the Hood............212
I
Ignition Switch...............................................130Starting the Engine.............................................131Switching the Ignition Off...............................130Switching the Ignition On................................130Switching the Ignition to AccessoryMode..................................................................130In California (U.S. Only)..............................197Information Display Control.......................72
Information Displays.....................................93General Information............................................93Information Messages.................................96Accessory Power..................................................97Airbag........................................................................97Alarm.........................................................................97Battery and Charging System.........................98Brake System........................................................98Engine......................................................................99Fuel System...........................................................99Hill Start Assist.....................................................99Keyless Vehicle...................................................100Lighting..................................................................100Maintenance........................................................100MyKey......................................................................101Park Aid..................................................................102Park Brake.............................................................102Power Steering....................................................103Stability Control..................................................103Starting System .................................................103Tire Pressure Monitoring System...................98Traction Control..................................................104Transmission........................................................104Vehicle Settings..................................................105Installing Child Restraints...........................20Child Seats..............................................................20Using Lap and Shoulder Belts.........................20Using Lower Anchors and Tethers forCHildren (LATCH)............................................23Using Tether Straps.............................................24Instrument Cluster........................................88Instrument Lighting Dimmer.....................80Interior Lamps.................................................82Courtesy lamp.......................................................82Reading lamps......................................................82Vanity lamp............................................................83Interior Mirror...................................................86Auto-Dimming Mirror.........................................86Introduction.........................................................7
J
Jump Starting the Vehicle.........................192Connecting the Jumper Cables.....................193Jump Starting......................................................194Preparing Your Vehicle......................................192Removing the Jumper Cables........................194
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex

K
Keyless Entry....................................................63Disabled Keys........................................................64General Information............................................63Intelligent Access - Locking and Unlockingthe Doors with the Key Blade.....................64Locking Using Intelligent Access....................63Unlocking only Driver Door...............................64Unlocking Using Intelligent Access...............63Keys and Remote Controls..........................51Principle of Operation..........................................51
L
Lighting Control..............................................78Headlamp Flasher................................................79High Beams............................................................79Parking Lamps.......................................................78Lighting...............................................................78General Information............................................78Load CarriersSee: Roof Racks and Load Carriers..............175Load Carrying..................................................174Load Limit........................................................176Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................180Vehicle Loading - with and without aTrailer..................................................................176Locking and Unlocking................................60Autolock..................................................................60Autounlock.............................................................62Illuminated Entry..................................................62Illuminated Exit.....................................................62Locking and Unlocking the Doors with theKey.........................................................................61Power Door Locks................................................60Remote Control....................................................60Smart Unlock.........................................................62Luggage Anchor Points...............................174Luggage Covers..............................................174Lug Nuts...........................................................277
M
Maintenance...................................................212General Information...........................................212
Manual Climate Control - Vehicles With:Electronic Manual TemperatureControl (EMTC)..........................................107Adjusting the Blower Motor Speed..............107Adjusting the Temperature.............................107Changing the Direction of Airflow................107Switching Air Conditioning On andOff........................................................................107Switching Climate Control On andOff........................................................................107Switching Maximum Cooling On andOff........................................................................107Switching Maximum Defrost On andOff........................................................................107Switching Recirculated Air On andOff........................................................................107Manual Seats...................................................117Adjusting the Height of the Driver’sSeat......................................................................119Adjusting the Lumbar Support.......................118Moving the Seat Backward andForward..............................................................118Recline Adjustment............................................119Message CenterSee: Information Displays.................................93MirrorsSee: Windows and Mirrors................................84Mobile Communications Equipment.......15Moonroof..........................................................86Bounce-Back.........................................................87Opening and Closing the Moonroof..............87Venting the Moonroof.........................................87Motorcraft Parts - 1.0LEcoBoost™.................................................283Motorcraft Parts - 2.0L..............................282MyKey – Troubleshooting...........................59All Vehicles.............................................................59MyKey™.............................................................56Principle of Operation........................................56
N
Navigation......................................................349Changing the Format of the Map.................351Navigation Map Updates................................353Route Guidance...................................................351Setting a Destination.......................................350Zoom.......................................................................351
437
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex

Normal Scheduled Maintenance...........376Intelligent Oil-Life Monitor™.........................376Normal Maintenance Intervals......................377
O
Oil Change Indicator Reset.......................216Resetting the Oil Life MonitoringSystem...............................................................216Oil CheckSee: Engine Oil Check.......................................215Opening and Closing the Hood...............212Closing the Hood.................................................213Opening the Hood..............................................212Ordering Additional Owner'sLiterature......................................................201Obtaining a French Owner’s Manual..........201
P
Parking Aids....................................................162Principle of Operation.......................................162Parking Brake.................................................158All Vehicles............................................................158Vehicles With AutomaticTransmission...................................................158Vehicles With Manual Transmission...........158Passive Anti-Theft System.........................67Principle of Operation.........................................67SecuriLock®...........................................................67PATSSee: Passive Anti-Theft System.....................67Perchlorate........................................................13Personal Safety System™..........................38How Does the Personal Safety SystemWork?..................................................................38Phone...............................................................343During a Phone Call...........................................347Making Calls........................................................346Pairing Your Cell Phone for the FirstTime...................................................................344Phone Menu........................................................344Receiving Calls....................................................347Smartphone Connectivity..............................348Text Messaging...................................................347Post-Crash Alert System...........................195Power Door LocksSee: Locking and Unlocking............................60
Power Seats....................................................119Adjust Four Way Position..................................121Adjust the Lumbar Support............................120Adjust the Seat Back Recliner.........................121Power Windows.............................................84Accessory Delay...................................................85Bounce-Back.........................................................84One-Touch Down................................................84One-Touch Up......................................................84Window Lock.........................................................85Programming a MyKey.................................58Optional Settings.................................................58Protecting the Environment........................17Push Button Ignition Switch......................131Failure to Start......................................................131Starting the Engine.............................................131Stopping the Engine When the Vehicle isMoving................................................................132Stopping the Engine with the VehicleStationary.........................................................132Switching the Ignition On (AccessoryMode)..................................................................131
R
Rear Parking Aid............................................162Rear Seats........................................................122Flip and Fold Seat...............................................122Folding the Seatback Down...........................123Lifting the Seat Cushion...................................122Rear Under Floor Storage..........................174Adjustable Load Floor.......................................174Rear View Camera.......................................163Enhanced Park Aids..........................................166Using the Rear View Camera System.........164Rear View CameraSee: Rear View Camera....................................163Rear Window Wiper and Washers............77Rear Window Washer..........................................77Rear Window Wiper.............................................77Recommended Towing Weights............182Refueling...........................................................141Refueling System Overview.............................141Refueling System Warning..............................143Refueling Your Vehicle.......................................141Remote Control...............................................51Remote Control With a Folding KeyBlade.....................................................................51
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex

V
Vehicle Care...................................................239General Information.........................................239Vehicle Certification Label.......................285Vehicle Identification Number................284Vehicle Storage.............................................245Battery...................................................................246Body........................................................................245Brakes....................................................................246Cooling system...................................................246Engine....................................................................245Fuel system..........................................................246General..................................................................245Miscellaneous.....................................................246Removing Vehicle From Storage.................246Tires........................................................................246VentilationSee: Climate Control.........................................106VentsSee: Air Vents.......................................................106VINSee: Vehicle Identification Number............284Voice Control....................................................72
W
Warning Lamps and Indicators................89Airbag Warning Lamp........................................89Anti-Lock Brake System WarningLamp...................................................................90Auto Start-Stop.....................................................91Battery.....................................................................90Blind Spot...............................................................92Brake System Warning Lamp.........................90Direction Indicator...............................................90Door Ajar Warning Lamp...................................92Engine Coolant Temperature WarningLamp.....................................................................91Fasten Seatbelt Warning Lamp.....................90Front Fog Lamp Indicator.................................90Headlamp High Beam Indicator....................90Low Fuel Level Warning Lamp.......................90Low Tire Pressure Warning Lamp...................91Oil Pressure Warning Lamp..............................91Parking Lamps......................................................90Powertrain Malfunction......................................91Service Engine Soon............................................91
Stability Control and Traction ControlIndicator..............................................................92Stability Control and Traction Control OffWarning Lamp..................................................92Washer Fluid Check.....................................222WashersSee: Cleaning the Exterior..............................240See: Wipers and Washers..................................74Waxing..............................................................241Wheels and Tires.........................................248General Information.........................................248Wi-Fi Hotspot...............................................294Windows and Mirrors...................................84Windshield Washers......................................76Settings....................................................................76Windshield Wipers.........................................74Intermittent Wipe.................................................74Speed Dependent Wipers.................................74Wiper BladesSee: Checking the Wiper Blades..................224Wipers and Washers.....................................74Wrecker TowingSee: Transporting the Vehicle.......................186
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex