2020 FORD ECOSPORT ECU

2.If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Customer RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states within the United States,you must directly notify Ford in writingbefore pursuing remedies under yourstate's warranty laws, and Ford is alsoallowed a final repair attempt.
Additionally, in some states within theUnited States, a consumer has the optionof submitting a warranty dispute to theBBB Auto Line before taking action underthe Magnuson-Moss Warranty Act, or tothe extent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18,000 mi (29,000 km), whicheveroccurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3.The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingCustomer Assistance

E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean andCentral America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441067
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
Kuwait22280384
[email protected]/AN/ANorth Africa
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]/AN/ASub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingCustomer Assistance

Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (French)Website
1-800-333-0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1-800-565-3673Phone
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingCustomer Assistance

Move the catch to the right.Open the hood and support it with thehood prop rod. Attach the prop rod to thehood, the correct location is indicated byan arrow.
Closing the Hood
Note:You must secure the hood propcorrectly after use.
Note:Make sure that the hood is closedproperly.
Lower the hood and allow it to drop fromunder its own weight for the last 7.9–11.8 in(20–30 cm).
UNDER HOOD OVERVIEW - 1.0L ECOBOOST™
Engine coolant reservoir. See Engine Coolant Check (page 217).A
Engine oil dipstick. See Engine Oil Dipstick (page 215).B
Engine oil filler cap. See Engine Oil Check (page 215).C
Brake fluid reservoir. See Brake Fluid Check (page 221).D
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingMaintenance

To maintain correct operation of thebattery management system, if you addany electrical devices to your vehicle, donot connect the ground connection directlyto the negative battery terminal. Aconnection at the negative battery terminalcan cause inaccurate measurements ofthe battery condition and potentialincorrect system operation.
Note:Electrical accessories or componentsadded to your vehicle by you or anauthorized dealer, may adversely affectbattery performance, durability and theperformance of other electrical systems onyour vehicle.
If a replacement battery is required, werecommend you use a Ford replacementbattery that matches the electricalrequirements of your vehicle.
If you disconnect or replace the batteryand your vehicle has an automatictransmission, transmission must relearnits adaptive strategy. Because of this, thetransmission may shift firmly when firstdriven. This is normal operation while thetransmission fully updates its operation tooptimum shift feel.
Remove and Reinstall the Battery
To disconnect or remove the battery, dothe following:
1.Apply the parking brake and switch theignition off.
2.Switch all electrical equipment off, forexample lights and radio.
3.Wait a minimum of two minutes beforedisconnecting the battery.
Note:The engine management system hasa power hold function and remains poweredfor a period after you switch the ignition off.This is to allow diagnostic and adaptivetables to be stored. Disconnecting thebattery without waiting can cause damagenot covered by the vehicle Warranty.
4.Disconnect the negative (-) batterycable terminal first.
5.Disconnect the positive (+) batterycable terminal last.
6.Remove the battery securing clamp.
7.Remove the battery.
8.Install in the reverse order.
Note:Before reconnecting the battery,make sure the ignition remains switched off.
Note:If you only disconnect the negativebattery cable terminal, make sure it isisolated or placed away from the batteryterminal to avoid un-intended connectionor arcing.
Note:Make sure the battery cable terminalsare fully tightened.
Note:If you disconnect or replace thebattery, you must reset the clock and thepre-set radio stations once the battery isreconnected.
Battery Disposal
Make sure that you dispose ofold batteries in anenvironmentally friendly way.Seek advice from your local authorityabout recycling old batteries.
CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingMaintenance

Power (watt)SpecificationLamp
5W5WNumber plate lamp.
5W5WLuggage compartment lamp.
5W5WVanity lamp.
-LEDDaytime running lamps.
Low Series
Power (watt)SpecificationLamp
60HB3Headlamp high beam.
55H11Headlamp lown beam.
Mid Series
Power (watt)SpecificationLamp
60HB3Headlamp high beam.
55H11Headlamp lown beam.
Note:On some vehicles the lamps are LED.These are not serviceable items, pleaseconsult your dealer if they fail.
CHANGING THE ENGINE AIR
FILTER
WARNING: To reduce the risk ofvehicle damage and personal burninjuries, do not start your engine with theair cleaner removed and do not removeit while the engine is running.
Note:Failure to use the correct air filterelement may result in severe enginedamage.
Changing the Air Filter Element
1.Remove the two clips that secure theair filter housing cover.
2.Carefully separate the two halves ofthe air filter housing.
3.Remove the air filter element from theair filter housing.
4.Wipe the air filter housing and coverclean to remove any dirt or debris andto ensure good sealing.
5.Install a new air filter element. Becareful not to crimp the filter elementedges between the air filter housingand cover. This could cause filterdamage and allow unfiltered air toenter the engine if not properly seated.
6.Fix the air filter housing cover andinstall the clips.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingMaintenance

First stage: reinflating the tire withsealing compound and air
WARNING: Do not stand directlyover the kit while inflating the tire. If younotice any unusual bulges ordeformations in the tire's sidewall duringinflation, stop and call roadsideassistance.
WARNING: If the tire does notinflate to the recommended tire pressurewithin 15 minutes, stop and call roadsideassistance.
WARNING: Do not run the enginewhen operating the air compressorunless the vehicle is outdoors or in awell-ventilated area.
WARNING: The power plug mayget hot after use and should be handledcarefully when unplugging.
Park the vehicle in a safe, level and securearea, away from moving traffic. Turn thehazard lights on. Apply the parking brakeand turn the engine off. Inspect the flat tirefor visible damage.
Sealant compound contains latex. Useappropriate precautions to avoid anyallergic reactions.
Do not remove any foreign object that haspierced the tire. If a puncture is located inthe tire sidewall, stop and call roadsideassistance.
Sealant bottle.A
Bottle cap.B
Orange cap.C
On/Off switch.D
Power plug with cable.E
Pressure release valve.F
Protective cap.G
Air/Sealant Hose.H
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingWheels and Tires

8.Pull the protective cap (G) from thehose (H). Fasten the hose to the tirevalve by turning the connectorclockwise. Tighten the connectionsecurely.
9.Plug the 12 volt DC power pointconnector (E) into the 12 volt DC socketin the vehicle. See Auxiliary PowerPoints (page 127).
10.Start the engine.
11.Switch the compressor on.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingWheels and Tires