2020 DODGE DURANGO tires

HOW REPLACEMENT CHARGES ARE CALCULATED
Passenger and Light Truck Tires
A tire which becomes unserviceable due to a condition covered by this
workmanship and materials limited warranty will be replaced with a
comparable new MICHELIN® tire, free of charge, when 2/32 nds of an
inch (1.6 mm) or less of the original tread is worn, (or 25% or less,
whichever is more beneficial to the user) and within 12 months of the
date of purchase. Mounting and balancing of the tire is included.You pay
the cost of any other service charges and applicable taxes. When more
than 2/32 nds of an inch (1.6 mm) of original tread has been worn (or
more than 25%, whichever is more beneficial to the user) or after 12
months from the date of purchase, you must pay the cost of a comparable
new MICHELIN® passenger or light truck replacement tire on a pro rata
basis. The retailer will determine the charge by multiplying the percent-
age of the original usable tread worn, by the current selling price at the
adjustment location or the price in the current MICHELIN® Base Price
List, whichever is lower. This list is based on a predetermined price
intended to fairly represent the actual selling price of the tire. You pay the
cost of mounting, balancing and any other service charges and appli-
cable taxes.
Treadwear
A tire meeting the conditions for pro rata replacement, which wears evenly
across the tread, down to the tread wear indicators (2/32nds of an inch
tread remaining) within 6 years of the date of purchase, and before
delivering the warranted miles of service, will be replaced with a compa-
rable new MICHELIN® tire based on mileage received. The participating
MICHELIN® tire retailer will determine the charge by multiplying the
percent of mileage received by the current actual selling price at the
adjustment location or the price of the tire in the current Michelin Base Price
List, whichever is lower. This list is based on a predetermined price
intended to fairly represent the actual selling price of the tire. You pay the
cost of mounting, balancing and any other dealer services and applicable
taxes. Tires which wear out evenly before delivering the warranted mileage
will be replaced on a pro rata basis only if:
1. You are the original purchaser of the tires, you own the vehicle on which they were originally installed, and the tires have been used only
on that vehicle;
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163

2. The tires have been rotated and inspected by a participating MI-CHELIN® tire retailer every 7,500 miles, and the attached Mounting
and Rotation Service Record has been fully completed and signed;
3. The completed Service Record form, Original Owner/Tire Installation Information form, and the Original Invoice are presented to a partici-
pating Michelin tire retailer at the time of adjustment claim; and
4. The tires have not become unserviceable due to a condition listed under.
MICHELIN
WHAT ISNOT COVERED
WHAT
YOU
MUST
DO
WHEN
MAKING
A
CLAIM
When
making

a
claim
under
the
terms
of
this
limited
warranty,
you
must
present

your
tire(s)
to
a
participating
Michelin
retailer.
The
vehicle
on

which
the
tires
were
used
must
be
available
for
inspection.
Michelin

tire
retailers
are
listed
in
the
yellow
pages
under
“Tire
Dealers-
Retail”.
Personal
identification
(i.e.
Driver’s
License,
Credit
Card,

etc.)
and
vehicle
registration
may
be
required.
Yo u
pay
service

charges
for


normal
vehicle
and
tire
maintenance.
CONDITIONS ANDEXCLUSIONS
This
limited
warranty
does
not
provide
compensation
for
loss
of
time,

loss
of
use
of
vehicle,
inconvenience
or
incidental
or
consequential

damages.
Ti re s
presented
for
claim
remain
the
property
of
the
consumer

and
Michelin
accepts
no
responsibility
for
loss
or
damage
to
tires
which

are
in
the
custody
or
control
of
a
Michelin
tire
retailer
for

the
purpose
of

inspection
for
warranty
adjustment.
In
the
event
of
a
disputed
claim,
the
consumer
must
make
the
tire

available
for
further
inspection.
Ti re s
accepted
for
claim
become
the
property
of
Michelin
North
America,

Inc.
No
Michelin
representative,
employee
or
retailer
has
the
authority
to

make
or
imply
any
representation,
promise

or
agreement,
which
in
any

way
varies
from
the
terms
of
this
warranty.
This
warranty
applies
only
in
the
United
States
and
Canada.
164

SAFETY MAINTENANCE INFORMATION
Read your Tire Owner ’s Manual, the information on the sidewall of your
tires, your vehicle owner ’s manual and vehicle tire information placard
for essential safety and maintenance information. When service is
required:
1. Contact a participating Michelin tire retailer listed in your local yellowpages.
2.
If additional assistance in locating a participating Michelin tire retailer is
required, please call the phone number listed for your area on page
184.
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND
INSTRUCTIONS CONTAINED IN THIS MANUAL MAY RESULT
IN TIRE FAILURE OR EXPLOSION CAUSING SERIOUS
PERSONAL INJURY OR DEATH.
ARBITRATION CLAUSE
RESOLUTION OF DISPUTES
ALL CLAIMS ARISING FROM THIS LIMITED WARRANTY OR THE
MARKETING, SALE OR PERFORMANCE OF THE PURCHASED PROD-
UCT AGAINST MICHELIN NORTH AMERICA, INC. AND ITS AGENTS,
EMPLOYEES, DEALERS, AFFILIATES, PARENT OR SISTER CORPORA-
TIONS, RELATED CORPORATE ENTITIES, PREDECESSORS, SUCCES-
SORS OR ASSIGNS (HEREINAFTER COLLECTIVELY “MICHELIN”)
SHALL BE SUBJECT TO BINDING ARBITRATION. You and Michelin
acknowledge your and its right to litigate claims, disputes and controversies
arising out of or in connection with this limited warranty or the marketing,
sale or performance of the purchased product in court, but prefer to resolve
any such claims, disputes and controversies through arbitration and hereby
waive the right to litigate such claims, disputes and controversies in court
upon election of arbitration by either party. Therefore, you and Michelin
agree that all claims, disputes, and controversies between you and Michelin
arising out of or in connection with this limited warranty, or any other
warranties, express or implied, including a failure of warranty, or any claims
arising out of or in connection with the marketing, sale or performance of the
purchased product, including but not limited to claims for consumer fraud or
brought under any consumer protection statute, but excluding claims for
personal injury or property damage, shall be finally resolved solely by
MICHELIN
165

CONTROLLABILITY
Controlling a vehicle when a tire failure occurs
If a tire failure occurs, you may hear a loud noise, feel a vibration, and/or
the vehicle may pull toward the side of the failed tire. If possible, step on
the accelerator momentarily to maintain forward momentum and ensure
vehicle control. It is most important that you DO NOT BRAKE OR
ABRUPTLY TURN THE STEERING WHEEL. Slowly remove your foot
from the accelerator and hold the steering wheel firmly while steering to
remain in your lane. Once the vehicle has slowed and is fully under
control, apply the brakes gently; safely pull over to the shoulder and
come to a stop. Inspect the tires. If one or more looks flat or low, shows
detachment or other damage, remove tire assembly and replace it with a
properly inflated spare. Bumps or bulges may indicate detachment
within the tire body and require inspection by a qualified tire technician.
DRIVING ON ANY TIRE THAT DOES NOT HAVE THE CORRECT
INFLATION PRESSURE IS DANGEROUS
Any underinflated tire builds up excessive heat that may result in sudden
tire destruction. If tires are supplied as original equipment, refer to the
tire decal on the vehicle (check vehicle and/or vehicle owner ’s manual
for decal location) for the recommended operating pressures. For replace-
ment tires, the correct inflation pressure will be provided by your tire
retailer; if not, refer to the vehicle decal.
These inflation pressures must be maintained as a minimum. However,
do not exceed the maximum pressure rating indicated on the tire
sidewall.
SELF-SUPPORTING TIRES. ZERO PRESSURE (ZP) TIRES, AND PAX
SYSTEM TIRES, AT LOW OR ZERO AIR PRESSURE
The handling characteristics of a vehicle with a deflated PAX System tire
or Self- Supporting Zero Pressure (ZP) tire (whether front or rear) are not
the same as those of a vehicle with normally inflated tires. Avoid high
speeds and hard cornering whenever a low pressure warning is acti-
vated.
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167

MICHELIN
Even
a
MICHELIN®
PAX®
System
Ti re
or
Self-Supporting
Zero
Pressure

(ZP)
tire
can
build
up
excessive
heat
when
run
underinflated
for
an

extended
period
of
time.
The
length
of
time
and
distance
a
PA X
System

Tire/Self-Supporting
Zero
Pressure
(ZP)
tire
will
perform
at
low
or
zero

air
pressure
will
depend
upon
the
severity
of
the
event
causing
air
loss,

ambient
temperature,
speed
at
which


the
tire
is
operated,
and
the

conditions
under
which
the
tire
is
operated
(i.e.
hard
braking,
cornering

and
other
sharp
maneuvers
will
greatly
reduce
the
length
of
time
the
tire

can
perform
at
low
or
zero
air
pressure.)
Continuous
use
of
an
underin-
flated
tire
may
lead
to


sudden
tire
destruction.
If
a
tire
at
low
or
zero

pressure
begins
to
vibrate
or
cause
difficulty
in
vehicle
handling,
remove

the
tire
immediately
and
replace
with
the
temporary
spare.
If
Michelin®

PA X
System
Tire/Self-Supporting
Zero
Pressure
(ZP)
tires
are
supplied
as

original
equipment,
refer
to
the
vehicle


owner ’s
manual
for
complete

details
on
the
low
tire
pressure
warning
system
designed
to
alert
you
in

the
event
of
a
low
pressure
condition.
NOTE:

MICHELIN®
SELF-SUPPORTING
ZERO
PRESSURE
(ZP)
TIRES

ARE
TO
BE
USED
ONLY
IN
CONJUNCTION
WITH
AN
OPERA-
TIONAL,
MICHELIN®
APPROVED,
LOW
TIRE
PRESSURE
WARNING

SYSTEM.
Otherwise,
all


provisions
of
the
limited
warranty
are
void.
For

a
list
of
approved
systems,
see
your
participating
Michelin®
tire
retailer,

or
call
toll
free:1-800-847-3435
NOTE:

Some
MICHELIN®
Self-Supporting
Zero
Pressure
(ZP)
tires
can
only
be

mounted
on
special
SH-M
(Symmetric
Hump
-
Modified)
wheels.
These

tires
bear
the
special
SH-M
designation,
molded
into
the
sidewall
of
the

tire,
next
to
the
ZP
designation.
DO
NOT
MOUNT
A
TIRE
WITH
THE

SH-M
DESIGNATION
ON
THE
SIDEW

ALL
ON
A
STANDARD

WHEEL.
DOING
SO
VOIDS
THIS
LIMITED
WARRANTY
AND
COULD

CAUSE
THE
TIRE
TO
BECOME
UNSERVICEABLE
AT
LOW
OR
ZERO

PRESSURE,
RESULTING
IN
SERIOUS
PERSONAL


INJURY
OR
DEATH.
NOTE:

MICHELIN®
PAX®
SYSTEM
TIRES
ARE
TO
BE
USED
ONLY
IN

CONJUNCTION
WITH
AN
OPERATIONAL,
TIRE
PRESSURE

MONITORING
SYSTEM
(TPMS),
APPROVED
BY
THE
VEHICLE

MANUFACTURER
FOR
USE
WITH
THE
PA X
SYSTEM.
Otherwise,
all

provisions
of
the
limited
warranty
are
void.
For
a
list
of
approved

systems,
see
your
authorized
PA X
System
retailer,
or


call
toll
free:

1-877-PAX
TIRE
or
1-877-729-8473
168

For all types of tires, consult your vehicle tire placard or owner ’s manual
for recommended operating pressures. If the tires are purchased as
replacement tires, operating instructions for the low pressure warning
system will be provided by the manufacturer of that system. Recom-
mended operating pressures will be provided by a participating Michelin
tire retailer for self supporting ZP tires. Recommended operating pres-
sure for PAX System Tires will be provided by a PAX System retailer.
These inflation pressures must be maintained as a minimum. However,
do not exceed the maximum pressure rating indicated on the tire
sidewall.
CHECK THE COLD INFLATION PRESSURES IN ALL YOUR TIRES,
INCLUDING THE SPARE, AT LEAST ONCE EACH MONTH
Failure to maintain correct inflation may result in improper vehicle
handling and may cause rapid and irregular tire wear, sudden tire
destruction, loss of vehicle control and serious personal injury. Therefore,
inflation pressures should be checked at least once each month and
always prior to long distance trips. This applies to all tires, including
sealant types, and Self-Supporting Zero Pressure (ZP) tires which are as
susceptible to losing air pressure as any other type of tire if not properly
maintained.
UNDERINFLATION
It is impossible to determine whether tires are properly inflated by
simply looking at them. It is almost impossible to “feel or hear” when a
tire is being run underinflated or nearly flat. Tires must be checked
monthly with a tire pressure gauge.
Pressures should be checked when tires are cold, in other words, before
they have been driven on. Driving, even for a short distance, causes tires
to heat up and air pressure to increase.
Checking pressure when tires are hot:
If pressures are checked after tires have been driven for more than three
minutes or more than one mile, (2 km) the tires become hot and the
pressures will increase by approximately 4 psi. Therefore when the tire
pressure is adjusted under these conditions, it should be increased to a
gauge reading of 4 psi greater than the recommended cold inflation
pressure.
MICHELIN
169

For Example Only:
Gauge reading of hot tire:.............................................. 32 psi (220 kPa)
If recommended cold inflation pressure is: .................... 30 psi (205 kPa)
Desired gauge reading of hot tire 30 + 4 psi =.............34 psi (205 + 30 = 235 kPa)
Therefore: add 2 psi....................................................... (15 kPa)
Check cold pressure as soon as possible, preferably within 24 hours.
“Bleeding” air from hot tires could result in underinflation. Use an
accurate tire gauge to check pressures. Never allow children to inflate
or deflate tires.
FOR MICHELIN® PAX® SYSTEM TIRES/SELF-SUPPORTING ZERO
PRESSURE (ZP) TIRES CHECK INFLATION PRESSURES AS SOON
AS POSSIBLE FOLLOWING A LOW PRESSURE WARNING
The PAX® System requires a functioning, correctly calibrated on-board
vehicle tire pressure monitoring system (TPMS) to monitor the air
pressure and alert the driver when a low pressure event occurs. Be
certain to ensure that your vehicle’s Tire Pressure Monitoring System
(TPMS) is functioning and is correctly calibrated. Refer to your vehicle
owner ’s manual or your vehicle dealer.
Low pressure warning systems are designed to alert the driver to a low
air pressure situation in at least one tire on the vehicle. While your ZP
tires are designed to provide continued mobility in the event of an air
loss, the sooner you respond to a warning and take corrective action, the
greater the likelihood that the tire can be returned to service.
Always visually inspect your MICHELIN® PAX® System tire and
self-supporting tires and use a pressure gauge to check the air pressure
in all 4 tires following any low pressure warning. (Unless advised to do
otherwise by the manufacturer of your low pressure warning system.)
If the tire pressure is at or below 18 PSI, proceed to the nearest
Authorized PAX System Retailer for PAX tires or a participating Michelin
tire retailer for ZP tires (or a representative of your vehicle manufacturer
if advised to do so in your vehicle owner ’s manual) and have the tire
demounted and thoroughly inspected for possible internal damage.
If you are unable to see any damage to the tire, and the tire pressure is
more than 18 PSI, reinflate your tire to the proper air pressure. (See
instructions for checking pressures when tires are hot.) When tires
have cooled, check air pressure again. If any tire has lost more than
MICHELIN170

5 PSI from the previous pressure check, have the tire inspected at once
by an authorized PAX System Retailer for PAX tires or a participating
Michelin tire retailer (or representative of your vehicle manufacturer if
your vehicle owner ’s manual so advises.) Failure to do so may cause
irreparable damage to the tire and result in sudden tire destruction and
personal injury.
TIRE PRESSURE MONITORING SYSTEMS (TPMS):
Your vehicle may be equipped with a Tire Pressure Monitoring System
(TPMS) that is designed to monitor the pressure of tires mounted on your
vehicle and sends a signal to the driver if a tire pressure falls below a
predetermined level. A TPMS should not replace monthly manual
pressure checks for all four (4) tires and the spare. We recommend that
you manually monitor and check tire pressure inflation with a pressure
gauge. Your tires should have the recommended pressure listed by your
vehicle’s manufacturer. This information can be found in the vehicle
owner ’s manual and often on a placard located in the vehicle’s door
jamb, inside the fuel hatch, or on the glove compartment door. If you
have a plus size fitment that requires a higher inflation pressure, your tire
pressure monitoring system will require re-calibration to new inflation
pressure. Refer to your tire dealer/installer of plus size tires for proper
inflation pressure.
We recommend checking air pressure once each month, and before a long
trip. Whether you have a full-sized or mini-spare, make sure that it is
properly inflated as well. If the TPMS generates improper monitoring or
signals we recommend that you consult your owner ’s manual provided
with your vehicle and follow-up with your vehicle’s manufacturer.
TIRE SPINNING
Do not spin wheels in excess of 35 mph (55 km/h) as indicated on the
speedometer. Excessive speed in a free-running, unloaded tire can cause
it to “explode” from centrifugal force. The energy released by such an
explosion is sufficient to cause serious physical injury or death. Never
allow anyone to stand near or behind the spinning tire.
When in mud, sand, snow, ice or other slippery conditions, do not engage
in excessive wheel spin. Accelerating the motor excessively, particularly
with automatic transmission vehicles, may cause a drive tire that has lost
traction to spin beyond its speed capability. This is also true when
balancing a drive tire/wheel assembly on the vehicle using the vehicle
engine to spin the tire/wheel assembly.
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171