2020 DODGE DURANGO tires

DOT Symbol And DOT Serial Code
The “DOT” symbol claims that the tire conforms to all applicable US
Department of Transportation motor vehicle safety standards for tires.
The identification/serial number follows the “DOT” symbol. Here is an
example of a DOT serial code:
(a) DOT Symbol(d) Tire Manufacturer ’s Code
(b) Manufacture Plant Code (e) Week of Production (01-52)
(c) Tire Size Code (f) Year of Production (last two digits
of year)
TIRE SIDEWALL LABELING
FALKEN TIRE CORPORATION
106

MAX LOAD AND INFLATION
The maximum load and inflation pressure is marked on the tire sidewall
in English and metric units.
PLY COMPOSITION AND MATERIALS
The number of plies and their generic composition of cord materials in
the sidewall and tread areas can be found on at least one sidewall of a
tire.
RADIAL MARKING
A radial ply tire will have the word “radial” marked on at least one
sidewall. An “R” found in the tire size marking also refers to the tire
being a radial ply tire.
UNIFORM TIRE QUALITY GRADING SYSTEM (UTQG)
The Uniform Tire Quality Grading Standards (UTQG) were created to
help you make an informed decision when purchasing passenger car tires
by providing relative information about a tire’s treadwear, traction, and
temperature characteristics. Here is a breakdown of the different catego-
ries that the UTQG grades:
TREAD WEAR
The tread wear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified govern-
ment test course. For example, a tire graded150would wear one and a
half (1½) times as well on the government course as a tire graded 100. The
relative performance of tires depends upon the actual conditions of their
use, however, and may depart significantly from the norm due to
variations in driving habits, service practices, and differences in road
characteristics and climate.
TRACTION
The traction grades, from highest to lowest, are AA, A, BandC. Those
grades represent the tire’s ability to stop on wet pavement as measured
under controlled conditions on specific government test surfaces of
asphalt and concrete. A tire marked C may have poor traction perfor-
mance.
FALKEN TIRE CORPORATION
107

WARNING!
The traction grades assigned to this tire is based on straight ahead
braking traction tests, and does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
TEMPERATURE
The temperature grades are A(the highest), B, andC, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions or on a specified indoor
laboratory test wheel. Sustained high temperature can cause the material
of the tire to degenerate and reduce in tire life, and excessive temperature
can lead to sudden tire failure. The grade Ccorresponds to a level of
performance which all passenger car tires must meet under the Federal
Motor Vehicle Safety Standard No.109. Grades Band Arepresent higher
levels of performance on the laboratory test wheel than minimum
required by law.
WARNING!
The temperature grade for each tie is established for a tire that is
properly inflated and not overloaded. Excessive speed, under-
inflation, or excessive loading either separately or in combination,
can cause heat buildup and possible tire failure.
FALKEN TIRE CORPORATION
108

CountryCompany AddressTelephone Number
COSTA RICA FanastContiguo al parqueo de
Hipermás, San Sebastian -
P.O. Box 912-1000 San José, COSTA RICA +506 2227 1111
ECUADOR Sumitomo Corp. Del Ecuador Av. Amazonas 4080 Y
Naciones Unidas, Edif. PuertaDel Sol Torre A - Piso 7, ECUADOR +593 22261751
EGYPT BARAKAT BROTHERS
COMPANY 6ST Toot Ankh Amoon,
Samoha, Alexandria, EGYPT +20 2 034205353
FRANCE Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
GERMANY Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
GREAT BRITAIN Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
IRAN Nagina Marketing FZCO P.O. BOX 2131, Dubai, UAE +98 971 4 3327701
ISRAEL Autoluxe Tires (Israel) LTD. 25 Hamelacha Street,Park
Afeq,rRosh Haayin, 48091,ISRAEL +972 3 90296
IRAQ DIJLAT AL-KHAIR for General
trading Ltd. Khanaqa market (commercial
center), 1st floor, flat No.2, Sulaymaniyah, IRAQ +964 7901946744
ITALY Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
FALKEN TIRE CORPORATION
111

CountryCompany AddressTelephone Number
JAPAN Sumitomo Rubber Industry,
LT D 3-6-9 Wakinohama-cho,
Chuo-ku, Kobe, Hyogo 651-0072, JAPAN +81 78 265 5626
JORDAN Jarash Trading Co. P.O. BOX 621100, AMMAN
11162, JORDAN +962 6 4637290
KUWAIT Al Ghannam Tires Center CO.
WLL P.O. BOX 26191,
SAFAT,13122, KUWAIT +965 24830915
LEBANON PROLACHalat Naher Ibrahim, Beirut,
LEBANON +961 9 478170
LIBYA AL SUHOULPO Box 70786 Tripoli, LIBYA +218 21 360 61 88
MEXICO TBC de Mexico, S.A. d C.V. Eje 114 No.150, Zona
Industrial San Luis Potosi,
S.L.P. C.P. 78395, MEXICO +1 800 288 5526
MOROCCO Pnuematique Ennor DERB MOULAY CHRIF - N
176/178 - BD, IBNOU ELOUANAN - HAYMOHAMMADI,
CASABLANCA, MOROCCO +212 522628303
NEW ZEALAND O.T.R. International (NZ) Ltd 415 East Tamaki Road, PO
Box 51110 Pakuranga,
Auckland, NEW ZEALAND +64 09 272 1830
OMAN Oman Gulf Enterprises P.O. BOX 421, POSTAL
CODE : 118, Al Hamriya,SULTANATE OF OMAN +968 24787815
PERU Lima Caucho S.A. Carretera Central N 349 Km.1
Santa Anita, Lima 43, PERU +51 1 317 0500
FALKEN TIRE CORPORATION
11 2

GENERAL TIRE
GENERALTIRE
LIMITED
WARRANTY
FOR
ORIGINAL
EQUIPMENT
PASSENGER

CAR
AND
LIGHT
TRUCK
TIRES
(Including
SPECIAL
SPARE
Tires)
This
booklet
also
includes
important
safety
warnings.
ELIGIBILITY
This
Limited
Warranty
and
Adjustment
Policy
applies
to
the
original

owner
of
new
General
brand
passenger
and
light
truck
(LT)
tires
that
are

the
new
vehicle
original
equipment
tires
bearing
the
General
brand
name

and
D.O.T.
Ti re
Identification,
operated
in
normal
service,
and
used
on

the
same
vehicle
on
which
they
were
originally
installed
according

to
the

vehicle
manufacturer ’s
recommendations.
Tire(s)
on
any
vehicle
registered
and
normally
operated
outside
the

United
States
and
Canada
are
excluded
from
eligibility
under
this

Limited
Warranty
and
Adjustment
Policy.
WHATISTHE ADJUSTMENT POLICY ANDHOW LONG ISIT
APPLICABLE?
BASIC
COVERAGE:
Eligible
Ti re s
are
covered
by
this
Limited
Warranty
and
Adjustment

Policy
for
a
maximum
of
72
months
from
the
date
of
purchase,
deter-
mined
by
the
new
vehicle
registration
date
or
new
vehicle
sales
invoice

showing
date
of
purchase.
Where
to
Go
for
Warranty
eplacement:
Contact
the
vehicle
dealer

from
where
you
purchased
the
vehicle
to
determine
the
eligible

warranty
coverage
for
your
tires
and
where
to
proceed
from
there.
Free
Replacement
Period:
If
an
eligible
General
brand
passenger
or
light

truck
tire
becomes


unserviceable
from
a
condition
other
than
those
listed

under
Section
3
during
the
first
12
months
or
first
2/32
nds
of
an
inch

(1.6
mm)
of
tread
wear
(whichever
comes


first)
it
will
be
replaced
with
a

comparable
new
General
brand
tire
FREE
OF
CHARGE,
including

mounting
and
balancing.
Owner
pays
all
applicable
taxes.
Temporary
Spare
Tires:
This
Policy
also
extends
to
the
original
owner
of

the
General
brand
Temporary
Spare
Tir
e
that
was
originally
equipped
by

the
vehicle
manufacturer
as
a
temporary
spare
tire
bearing
a
General
11 5

ATTENTION AUTHORIZED DEALERS:
CTNA RESERVES THE RIGHT TO THE FINAL INSPECTION DECI-
SION FOR ALL RETURNED TIRES ON CONDITIONS UNDER THIS
SECTION.
THIS LIMITED WARRANTY AND POLICY IS MADE IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. CTNA EXPRESSLY
DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. SOME U.S. STATES AND/OR CA-
NADIAN PROVINCES DO NOT PERMIT SUCH A LIMITATION;
FOR THOSE U.S. STATES AND/OR CANADIAN PROVINCES, ANY
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF
THIS WRITTEN LIMITED WARRANTY. SOME U.S. STATES
AND/OR CANADIAN PROVINCES DO NOT ALLOW LIMITA-
TIONS ON THE DURATION OF AN IMPLIED WARRANTY, SO THE
ABOVE MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY LAW, CTNA DISCLAIMS LlABIL-
ITY FOR ALL CONSEQUENTIAL AND INCIDENTAL DAMAGES.
THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE
THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WAR-
RANTY. SOME U.S. STATES AND/OR CANADIAN PROVINCES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM U.S. STATE TO STATE
AND/OR CANADIAN PROVINCE TO PROVINCE.
THIS IS THE ONLY EXPRESS WARRANTY MADE BY CTNA. NO
CTNA EMPLOYEE, RETAILER, OR DEALER HAS THE AUTHORITY
TO MAKE ANY WARRANTY, REPRESENTATION, PROMISE OR
AGREEMENT ON BEHALF OF CTNA EXCEPT AS EXPRESSLY
WRITTEN IN THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY.
GENERAL TIRE11 8

IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED WAR-
RANTY AND ADJUSTMENT POLICY HAS BEEN DESIGNATED A
“LIMITED WARRANTY”. CTNA DOES NOT INTEND TO REPRE-
SENT THROUGH THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY THAT TIRE FAILURES CAN OR CANNOT HAPPEN.
CTNA’S OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle. Your
tires may be covered under the vehicle manufacturer ’s limited warranty.
If not, this CTNA Policy applies and replacement of Eligible Tires can be
made by any vehicle dealer authorized to handle General brand tire
adjustments or a General brand authorized dealer (“Authorized Dealer”).
CTNA will replace the tire pursuant to the terms of this Limited Warranty
and Adjustment Policy. Tires that are replaced under an adjustment basis
under this Limited Warranty and Adjustment Policy become the property
of CTNA.
OWNER’S OBLIGATIONS
To make an eligible claim under this Limited Warranty and Adjustment
Policy, the owner must present a claim with the tire to an Authorized
Dealer. For the nearest Authorized Dealer, consult the Yellow Pages, the
General brand internet address, or the 800 telephone numbers shown on
the back of this Limited Warranty and Adjustment Policy. Owner must
present new vehicle registration form or new vehicle sales invoice
indicating the date of purchase. Owner will be required to sign the CTNA
Limited Warranty Claim Form or dealer replacement sales receipt.
Owner is responsible for paying all applicable taxes set forth under this
Limited Warranty and Adjustment Policy. Owner is also responsible for
paying local tire disposal fees and any parts or service regardless of
mileage or months of service. This includes payment for tire rotation,
alignment, towing, road service, valve stems and tire repairs. Owner is
responsible for maintaining proper tire air pressure and for proper
maintenance of the tire.
GENERAL TIRE
11 9