2020 DODGE DURANGO roof

BFGOODRICHTIRES
ABOUTTHISWARRANTY
As
the
original
purchaser
of
a
BFGoodrich
brand
passenger
or
light
truck

tire,
you
are
covered
by
all
the
benefits
and
conditions
(subject
to
the

maintenance
recommendations
and
safety
warnings)
contained
in
this

booklet.
To
ensure
your
understanding
of
and
compliance
with
the
terms

and
conditions
of
this
warranty,
please
read
it
carefully.
It
is
essential
that


you
also
read
and
understand
the
safety
and
maintenance
recommenda-
tions
for
tires
contained
in
this
booklet.
WHAT ISCOVERED ANDFOR HOW LONG
Passenger
and
Light
Truck
Tires
BFGoodrich
brand
passenger
and
light
truck
tires,
used
in
normal
service

on
the
vehicle
on
which
they
were
originally
fitted
and
in
accordance

with
the
maintenance
recommendations
and
safety
warnings
contained

in
the
attached
owner ’s
manual,
are
covered
by
this
warranty
against

defects
in
workmanship
and
materials
for
the
life
of
the
original
usable

tread,
or
œ’¡
years
from
the
date
of
purchase,
whichever
occurs
first.
At

that
time,
all
warranties,
express
or
implied,
expire.
The
life
of
the

original
usable
tread
is
the
original
tread
down
to
the
level
of
the

tread
wear
indicators
-
2/32
nds
of
an
inch
(1.6
mm)
of
tread

remaining.
Date
of
purchase
is
documented
by
new
vehicle
registration

or
tire
sales
invoice.
If
no
proof
of
purchase
is
available,
coverage
will
be

based
on
the
date
of
manufacture.
Replacement
will
be
made
in

accordance
with
the
terms
and
conditions
described
under
“How

Replacement
Charges
are
Calculated”.

Note:

our
vehicle
manufacturer
may
provide
additional
tire
warranty

coverage
over
and
above
what
is
provided
by
BFGoodrich.

Consult
your
vehicle
owner ’s
manual
for
further
information.
WHATISNOT COVERED
Tires
Which
Become
Unserviceable
Due
To :
• Road
hazard
injury
(e.g.,
a
cut,
snag,
bruise,
impact
damage
or
puncture)
• Incorrect
mounting
of
the
tire,
tire/wheel
imbalance
or
improper
repair
BFGOODRICH TIRES
27

LIMITED WARRANTY
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT TRUCK TIRES
Including
Tires with Run-Flat Technology
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE and FIRESTONE brand
passenger and light truck tires, including RFT and temporary spare tires,
originally installed by the vehicle manufacturer on a new vehicle. You are
covered under the terms of this Limited Warranty if the tire was
produced after July 4, 2004 (DOT serial 2704 or later) and has been used
only on the vehicle on which it was originally installed in non-
commercial service.
WHAT IS WARRANTED AND FOR HOW LONG
Before wearing down to 2/32 inch (1.6 mm) remaining original tread
depth (i.e. worn down to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of purchase (proof of purchase
date required; without proof of purchase date, then within 6 years from
the date of tire manufacture), for any reason other than those excluded in
the section entitled “What This Limited Warranty Does Not Cover,” any
eligible tire that becomes unusable for any reason within the manufac-
turer ’s control will be replaced with an equivalent new tire on the basis
set forth in this Limited Warranty.
WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following:
1. Tire damage or irregular wear due to: A. Road hazards, including, without limitation: Puncture, cut, impact
break, stone drill, bruise, bulge, snag, etc.
BRIDGESTONE® - FIRESTONE®
81

REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under this Limited
Warranty will be replaced free of charge during the first 25% of tread
wear or within 12 months from the date of purchase (proof of purchase
date required; without proof of purchase date, then within 12 months
from the date of tire manufacture), whichever occurs first. During the free
replacement period, mounting and balancing are included free of charge.
To determine the replacement price after the free tire replacement period,
the percent of used tread wear is multiplied by the current selling price
for the replacement tire(s). The appropriate taxes, mounting, balancing,
disposal fee, and other service charges may be added to the adjustment
replacement price.
In Canada, the tire will be adjusted at dealerships (subject to dealer
discretion) at a predetermined “Adjustment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this Limited Warranty, it will be
covered by the manufacturer ’s warranty, if any, given on that tire at that
time.
WHERE TO GO
Tire adjustments under this Limited Warranty will only be made at an
authorized Bridgestone Firestone retailer. Consult a phone directory
(often listed in the Yellow Pages underTire Dealers) or the internet at
www.bridgestonetire.comfor the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights, and you may also
have other rights which vary from state to state or in Canada from
province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone Firestone North American
Tire, LLC disclaims all other warranties, including but not limited to the
implied warranties of merchantability and fitness for a particular pur-
pose and any liability for incidental and consequential damages, loss of
time, loss of vehicle use, or inconvenience. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
BRIDGESTONE® - FIRESTONE®
83

This Limited Warranty applies only to consumers actually using the tire
in the United States and Canada. For warranty conditions outside the
United States and Canada, see your local Bridgestone Firestone distribu-
tor.
Obligations under this policy may not be enlarged or altered by anyone.
In accordance with Federal Law, this Limited Warranty has been desig-
nated as aLimited Warranty.” Nothing in this Limited Warranty is
intended to be a representation that tire failures cannot occur. This
Limited Warranty is given in the United States by Bridgestone Firestone
North American Tire, LLC, 535 Marriott Dr., Nashville, TN 37214 and in
Canada by Bridgestone Firestone Canada Inc., 5770 Hurontario St., Suite
400, Mississauga, Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, we require you to have your
tires regularly inspected and rotated per the recommendations outlined
in the sections of this manual entitled Tire Damage, Inspection and
Service Life” and “Radial Tire Rotation” and to furnish proof of same in
order to receive an adjustment. Such proof should show the date,
mileage, and servicing location. A sales receipt containing this informa-
tion will suffice. In addition, a “Maintenance Record” is included on the
back cover of this manual. It is your obligation to maintain proper tire
inflation pressures as specified by the vehicle manufacturer and to
operate the vehicle within tire/vehicle load capacity and speed limita-
tions. It is also your obligation to maintain proper wheel alignment and
tire/wheel assembly balance. To request an adjustment, you must present
the tire to an authorized Bridgestone Firestone retailer. Complete and
sign the customer section of the Bridgestone Firestone North American
Tire, LLC Limited Warranty adjustment form and pay appropriate
replacement price, taxes, disposal fee, and service charges, if any.
ARBITRATION
You and Bridgestone Firestone North American Tire, LLC agree that all
claims, disputes, and controversies between you and it, including any of
its agents, employees, successors, or assigns, arising out of or in connec-
tion with this Limited Warranty, or any other warranties, express or
implied, including a failure of warranty and the validity of this arbitra-
tion clause, but excluding claims for personal injury or property damage,
shall be resolved by binding arbitration between you and it, according to
the formal dispute resolution procedures of the National Arbitration
BRIDGESTONE® - FIRESTONE®
84

3.OWNER’S OBLIGATIONS
At least monthly, the vehicle owner(s) should check the tires’ air
pressure with a gauge and inflate to the recommended cold air
pressure level listed on the driver ’s door placard. Do not rely on car
servicers to perform the checks. The tires should be rotated at least
every 8,000km (5,000 miles) or earlier if uneven wear is occurring, and
proof of maintenance records should be kept. The owner(s) should
have the tires rebalanced if vibration is experienced, and the vehicle’s
alignment should be checked if uneven or rapid wear is occurring, or
when suggested by the vehicle’s manufacturer.
All warranty claims must be presented to an authorized Falken dealer
or participating car dealership. The owner(s) must present any sup-
porting maintenance records and documentation necessary to help
determine if the tire(s) in question are deemed covered by the limited
warranty or not.
4. LEGAL RIGHTS
All implied warranties, including warranties of merchantability and
fitness for a particular purpose shall be limited in duration to the above
period. To the extent permitted by law, Falken Tire Corporation shall not
be responsible for incidental or consequential damages, such as loss of
use of the tire or the vehicle on which it is used, inconvenience, or
commercial loss, some states do not allow limitations on how long an
implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights and you may
also have other rights, which vary from state to state. This is the only
express warranty applicable to Falken brand tires and supersedes the
terms of any previous warranty. Falken neither assumes nor authorizes
anyone to make or assume for it any other warranty.
C) UNDERSTANDING YOUR TIRES
TIRE SPEED SYMBOLS
Tires that are speed-rated are identified by the following letter symbols:
Q, S, T, U, H, V, W, Y, (Y), or (ZR). The Speed Rating’s Symbol can be
found as a part of the tire size designation (ex: 215/65HR16) or after the
load index immediately following the tire size designation (ex: 215/
65R16 97H). The Speed Rating’s Symbol indicates the maximum speed
that a tire can handle when properly inflated and loaded.
FALKEN TIRE CORPORATION
104

GOODYEAR DUNLOP TIRES
HIGHWAY AUTO AND LIGHT TRUCK TIRE WARRANTY AND
ADJUSTMENT POLICY (EXCLUDES GOODYEAR® UNISTEEL®
RADIAL LIGHT TRUCK TIRES)
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited Warranty if you meet all
the following criteria:
•You are the owner or authorized agent of the owner of new Goodyear
or Dunlop® highway auto or light truck tires supplied as Original
Equipment on your vehicle.
• Your tires bear Department of Transportation prescribed tire identifi-
cation numbers.
• Your tires have been used only on the vehicle on which they were
originally installed according to the vehicle manufacturer ’s or Good-
year ’s recommendations.
• Your tires were purchased on or after March 1, 2014.
Light truck tires are defined as all tires identified with the “LT”
designation in the sidewall stamping.
WHAT IS COVERED AND FOR HOW LONG?
FREE TIRE REPLACEMENT
Any new Goodyear or Dunlop highway radial auto or radial light truck
tire, covered by this policy, removed from service due to a covered
warranty condition during the first 2/32 of usable tread or twelve
months from date of purchase, whichever comes first, will be replaced
with a comparable new Goodyear or Dunlop tire at no charge, including
mounting and balancing. (Without proof of purchase the date of manu-
facture will be used to determine eligibility.)
ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES
Any new Goodyear or Dunlop highway auto or light truck tire, other
than radial auto or radial light truck tires, removed from service due to
a covered warranty condition during the first 1/32 of usable tread will
GOODYEAR DUNLOP TIRES
123

be replaced with a comparable new Goodyear or Dunlop tire at no
charge, including mounting and balancing.
TEMPORARY SPARE TIRES
Any Goodyear or Dunlop temporary spare tire removed from service due
to a covered warranty condition during the first 50% of usable tread wear
(1/32) will be replaced with a comparable new Goodyear or Dunlop
temporary spare tire at no charge, including mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that are removed from service due
to a covered warranty condition will be replaced with a comparable new
Goodyear or Dunlop tire on a prorated basis for up to six (6) years from
the date of original new tire purchase or when the treadwear indicators
become visible (worn to 2/32), whichever occurs first. (Without proof of
purchase the date of manufacture will be used to determine eligibility.)
HOW WILL PRORATED CHARGES BE CALCULATED?
Replacement price will be calculated by multiplying the tire’s advertised
retail selling price at the time of adjustment by the percentage of usable
original tread that has been worn off. You pay for mounting and
balancing, and an amount equal to the current Federal Excise Tax (F.E.T.
– U.S. only) and any other applicable taxes and government-mandated
charges.
EXAMPLE:If your disabled tire had an original 8/32 of usable tread
wear and is worn to 4/32 usable tread remaining, you have used 50% and
therefore must pay 50% of the advertised retail selling price of the
comparable tire.
In addition, you must pay an amount equal to the full current Federal
Excise Tax (U.S. only) or any other applicable taxes and government-
mandated charges for the comparable new replacement tire at the time of
adjustment. If the price of the new comparable tire is $130.00, the cost to
you would be $65.00 plus F.E.T. (U.S. only) plus any other applicable
taxes and government-mandated charges.
WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear or Dunlop tire will be the same brand tire
and may be either the same line of tire or, in the event that the tire is not
available, the same brand tire with the same basic construction and
GOODYEAR DUNLOP TIRES
124

similar performance attributes with a different sidewall or tread configu-
ration. If a higher priced tire is accepted as replacement, the difference in
price will be at an additional charge to you. Any replacement tire
provided pursuant to this warranty will be covered by the warranty in
effect at the time of replacement.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the coverage of this
limited warranty ends when the tread wear indicators become visible
(worn to 2/32) or six (6) years from the date of new tire purchase,
whichever occurs first. (Without proof of purchase the date of manufac-
ture will be used to determine eligibility.)
LIMITATIONS
This limited warranty is applicable only in the United States and Canada.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:
•Tires submitted for ride disturbance complaints that are worn beyond
the first two thirty-seconds of an inch (2/32) tread depth or tires
submitted for ride disturbance due to damaged wheels or any vehicle
condition.
• Goodyear does not warrant or give credit in any adjustment transac-
tion for any kind of material added to a tire (e.g., tire fillers, sealants,
balancing substances) after the tire leaves a factory producing Good-
year or Dunlop tires, nor will it adjust any tire that has failed as a result
of adding such material.
• Irregular wear or damage due to mechanical condition of the vehicle,
improper inflation, overloading, high speed spin-up, misapplication,
misuse, negligence, racing, use of tire chains, improper mounting or
demounting, improper repair, wreck, collision or fire.
• Road hazards (includes, but is not limited to, punctures, cuts, snags,
impact breaks, etc.).
• Any tire that, after leaving a factory producing Goodyear or Dunlop
tires, has been intentionally altered to change its appearance (e.g.,
white inlay on a black tire or regrooved).
GOODYEAR DUNLOP TIRES
125