2020 DODGE CHALLENGER phone

374MULTIMEDIA
ANDROID AUTO™ — IF EQUIPPED
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Android
Auto™ features may or may not be available in
every region and/or language.
Android Auto™ allows you to use your voice to
interact with Android’s™ best-in-class speech
technology through your vehicle’s voice
recognition system, and use your smartphone’s
data plan to project your Android™-powered
smartphone and a number of its apps onto your
Uconnect touchscreen. Connect your Android™
5.0 or higher to one of the media USB ports,
using the factory-provided USB cable, and press
the new Android Auto™ icon that replaces your
“Phone” icon on the main menu bar to begin
Android Auto™. Push and hold the VR button on
the steering wheel, or press and hold the
Microphone icon within Android Auto™, to
activate Android’s™ VR, which recognizes
natural voice commands, to use a list of your
smartphone’s features:
Maps
Music
Phone
Text Messages
Additional Apps
Refer to your Uconnect Owner’s Manual
Supplement for further information.
NOTE:
Requires compatible smartphone running
Android™ 5.0 or higher and download app on
Google Play. Android™, Android Auto™, and
Google Play are trademarks of Google Inc.
APPLE CARPLAY® — IF EQUIPPED
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Apple
CarPlay® features may or may not be available
in every region and/or language.
Apple CarPlay® allows you to use your voice to
interact with Siri through your vehicle’s voice
recognition system, and use your smartphone’s
data plan to project your iPhone® and a
number of its apps onto your Uconnect
touchscreen. Connect your iPhone® 5 or higher
to one of the media USB ports, using the
factory-provided Lightning cable, and press the
new Apple CarPlay® icon that replaces your
Phone icon on the main menu bar to begin Apple CarPlay®. Push and hold the VR button
on the steering wheel, or press and hold the
Home button within Apple CarPlay®, to activate
Siri, which recognizes natural voice commands
to use a list of your iPhone’s® features:
Phone
Music
Messages
Maps (if equipped)
Additional Apps (if equipped)
Refer to your Uconnect Owner’s Manual
Supplement for further information.
NOTE:
Requires compatible iPhone®. See dealer for
phone compatibility. Data plan rates apply.
Vehicle user interface is a product of Apple®.
Apple CarPlay® is a trademark of Apple® Inc.
iPhone® is a trademark of Apple® Inc., regis -
tered in the US and other countries. Apple®
terms of use and privacy statements apply.

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376
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
If you are having warranty work done, be sure to
have the right papers with you. Take your
warranty folder. All work to be performed may
not be covered by the warranty. Discuss
additional charges with the service manager.
Keep a maintenance log of your vehicle's
service history. This can often provide a clue to
the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers
are vitally interested in your satisfaction. We
want you to be happy with our products and
services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. The manufacturer's authorized dealers
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact the manufac
-
turer's customer center.
Any communication to the manufacturer's
customer center should include the following
information:
Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage

20_LA_OM_EN_USC_t.book Page 376

CUSTOMER ASSISTANCE377
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED (TDD/
TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special TDD (Telecommunication Devices for
the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has
access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate
with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized,
endorsed and backed by FCA US LLC to provide
additional protection beyond your vehicle’s
warranty. If you purchased a Mopar Vehicle
Protection Plan, you will receive Plan Provisions
and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call the FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
10

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CUSTOMER ASSISTANCE379
PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
a complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations.
These manuals make it easy to find and fix
problems on computer-controlled vehicle
systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all
tools and equipment.
Owner's Manuals
These Owner's Manuals have been prepared
with the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles.
To access your Owner's Information online, visit
www.mopar.com/om
To order a hard copy of your Owner’s
Information, visit:
www.techauthority.com (US)
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)
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381
Automatic Transmission Limp
Home Mode
............................................ 28, 163AutoPark........................................................ 150Autostick Operation.................................................. 164Aux Mode....................................................... 350Axle Fluid........................... 299, 301, 302, 304Axle Lubrication................. 299, 301, 302, 304
B
Back-Up......................................................... 186Battery.................................................... 84, 251Charging System Light................................. 84Keyless Key Fob Replacement.................... 14Location.................................................... 251Belts, Seat..................................................... 146Blind Spot Monitoring.................................... 100BluetoothConnect Or Disconnect Link Betweenthe Uconnect Phone And Mobile
Phone
................................................... 366Connecting To A Particular Mobile PhoneOr Audio Device After Pairing................361Bluetooth Mode............................................. 351Body Mechanism Lubrication........................ 259B-Pillar Location............................................. 273Brake Assist System........................................ 94Brake Control System...................................... 94Brake Fluid...............266, 299, 301, 302, 304
Brake System...................................... 266, 291Fluid Check.......... 266, 299, 301, 302, 304Master Cylinder........................................ 266Parking..................................................... 154Warning Light.....................................83, 291Brake/Transmission Interlock...................... 160Break-In Recommendations, New Vehicle.... 152Brightness, Interior Lights................................ 44Bulb Replacement........................................ 204Bulbs, Light.......................................... 147, 204
C
Camera, Rear................................................ 186Capacities, Fluid.................................. 297, 298Caps, FillerFuel.......................................................... 188Oil (Engine)...................................... 246, 254Radiator (Coolant Pressure)..................... 264Car Washes................................................... 288Carbon Monoxide Warning................... 145, 296CargoVehicle Loading........................................ 189Cellular Phone.............................................. 368Certification Label......................................... 189Chains, Tire.......................................... 284, 285Changing A Flat Tire...................................... 269Chart, Tire Sizing........................................... 270
Check Engine Light
(Malfunction Indicator Light)............................92Checking Your Vehicle For Safety.................. 145Checks, Safety.............................................. 145Child Restraint.............................................. 130Child RestraintsBooster Seats........................................... 133Child Seat Installation............................... 142How To Stow An unused ALR Seat Belt..... 139Infant And Child Restraints....................... 132Lower Anchors And Tethers For Children................................................ 135Older Children And Child Restraints.......... 132Seating Positions...................................... 134Clean Air Gasoline......................................... 294CleaningWheels...................................................... 283Climate Control................................................47Cold Weather Operation................................ 151Compact Spare Tire...................................... 281Contract, Service........................................... 377Cooling Pressure Cap (Radiator Cap)............ 264Cooling System............................................. 262Adding Coolant (Antifreeze)...................... 263Coolant Level................................... 262, 265Cooling Capacity.............................. 297, 298Disposal Of Used Coolant......................... 26511

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388 Changing
................................ 216, 217, 269Compact Spare......................................... 281General Information........................ 276, 281High Speed................................................ 277Inflation Pressure...................................... 277Jacking............................................ 217, 269Life Of Tires............................................... 279Load Capacity............................................ 273Pressure Monitoring System(TPMS)........................................... 87, 107Quality Grading.......................................... 286Radial........................................................ 277Replacement............................................. 279Rotation.................................................... 285Safety.............................................. 269, 276Sizes.......................................................... 270Snow Tires................................................. 281Spare Tires............................. 216, 281, 282Spinning.................................................... 278Trailer Towing............................................ 194Tread Wear Indicators............................... 278Wheel Nut Torque..................................... 291To Open Hood.................................................. 57Tongue Weight/Trailer Weight....................... 193Towing........................................................... 190Disabled Vehicle........................................ 232Guide......................................................... 192Recreational.............................................. 197Weight....................................................... 192
Towing Behind A Motorhome........................ 197Traction......................................................... 197Traction Control............................................ 100Trailer Towing............................................... 190Cooling System Tips................................. 196Hitches..................................................... 191Minimum Requirements........................... 193Tips........................................................... 196Trailer And Tongue Weight........................ 193Wiring....................................................... 195Trailer Towing Guide..................................... 192Trailer Weight................................................ 192Transfer CaseFluid.............................. 268, 299, 301, 302Maintenance............................................ 268Transmission................................................ 160Automatic............................... 158, 160, 267Fluid.............................. 299, 301, 302, 304Maintenance............................................ 267Manual..................................................... 155Shifting..................................................... 158Transporting Pets.......................................... 145Tread Wear Indicators.................................. 278Trunk Lid (Deck Lid)......................................... 58Trunk Release Remote Control........................ 58Turn Signals.............................................. 43, 89
U
UconnectAdvanced Phone Connectivity
................... 366Phone Call Features................................. 363Things You Should Know About YourUconnect Phone................................... 366Uconnect Settings............... 13, 14, 21, 317Uconnect 4 With 7-Inch Display.................... 307Uconnect 4C/4C Nav With 8.4-Inch
Display.......................................................... 323Uconnect Phone................ 359, 360, 361, 362Answer Or Ignore An Incoming Call — Call Currently In Progress..................... 364Answer Or Ignore An Incoming Call — No Call Currently In Progress................ 364Bluetooth Communication Link................ 367Call By Saying A Phonebook Name........... 363Call Continuation...................................... 366Call Controls............................................. 364Call Termination....................................... 365Cancel Command..................................... 359Connect Or Disconnect Link Between The Uconnect Phone And Mobile
Phone
................................................... 366Connecting To A Particular Mobile Phone Or Audio Device After Pairing..... 361Deleting A Phone Or Audio Device............ 362Dial By Saying A Number.......................... 363

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389
Disconnecting A Phone Or Audio Device
................................................... 362Far End Audio Performance...................... 367Help Command......................................... 359Join Calls................................................... 365Making A Phone Or Audio Device AFavorite................................................. 362Making A Second Call While CurrentCall Is In Progress................................. 365Managing Your Favorites........................... 363Natural Speech......................................... 359Operation.................................................. 358Pair (Link) Uconnect Phone To AMobile Phone........................................ 359Pair A Bluetooth Streaming AudioDevice................................................... 361Pair Additional Mobile Phones.................. 360Phonebook Download............................... 362Place/Retrieve A Call From Hold............... 365Power-Up................................................... 367Recent Calls.............................................. 364Redial........................................................ 365To Remove A Favorite............................... 363Toggling Between Calls............................. 365Touch-Tone Number Entry......................... 364
Transfer Call To And From MobilePhone................................................... 366Voice Command....................................... 366Ways To Initiate A Phone Call................... 363Uconnect SettingsCustomer Programmable Features....21, 317Uniform Tire Quality Grades.......................... 286Unleaded Gasoline....................................... 293Untwisting Procedure, Seat Belt................... 117
V
Vanity Mirrors.................................................. 40Vehicle Certification Label............................ 189Vehicle Identification Number (VIN).............. 291Vehicle Loading.......................... 189, 190, 273Vehicle Modifications/Alterations.................... 10Vehicle Security Alarm..................................... 23Vehicle Storage.......................................53, 287Vehicle User GuideIn Vehicle Help............................................ 11Navigation................................................... 11Operating Instructions................................. 11Searching User Guide.................................. 11Viscosity, Engine Oil............................. 253, 254Voice Command............................................ 370Voice Recognition System (VR)..................... 370
W
Warning Lights (Instrument
Cluster Descriptions)
........................................87Warnings And Cautions...................................... 9Warranty Information.................................... 378WasherAdding Fluid.............................................. 250Washers, Windshield............................. 45, 250Washing Vehicle............................................ 288WaterDriving Through........................................ 197Wheel And Wheel Tire Care........................... 283Wheel And Wheel Tire Trim........................... 283Wind Buffeting..........................................55, 56Window Fogging...............................................53Windows..........................................................54Power...........................................................54Windshield Defroster.................................... 146Windshield Washers........................................45Fluid.......................................................... 250Windshield Wiper Blades.............................. 259Windshield Wipers...........................................45Wipers Blade Replacement........................... 259Wipers, Intermittent.........................................45Wipers, Rain Sensitive.....................................46
11

20_LA_OM_EN_USC_t.book Page 389

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipme\
nt that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or \
were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specificat\
ions, and/or make additions to or improvements to its
products without imposing any obligation upon itself to install them on \
products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may \
obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343 (U.S.) or
1-800-387-1143 (Canada) or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of y\
our vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian
residents can purchase replacement kits by calling 1-800-387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, p\
ortable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired
when you have been drinking. Never drink and then drive.
WARNING!