200IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you will be connected to a representative for
assistance. Roadside Assistance will know
what vehicle you’re driving and its location.
Additional fees may apply for roadside Assis -
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To
cancel the SOS Call connection, push the SOS
call button on the Rearview Mirror or press the
cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the Rearview Mirror.
2. The LED light located between the ASSIST
and SOS buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator:
Indication that the occupant placed a
SOS Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle. 4. You should be able to speak with the SOS
operator through the vehicle audio system
to determine if additional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the Uconnect and SiriusXM
Guardian™ features and applications in this
vehicle. Only use Uconnect features and
SiriusXM Guardian™ services when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
20_LA_OM_EN_USC_t.book Page 200
IN CASE OF EMERGENCY201
(Continued)
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occurring
in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi -
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from an Emergency Services
Agent. All occupants should exit the vehicle
immediately and move to a safe location.
Never place anything on or near the
vehicle’s operable network and GPS
antennas. You could prevent operable
network and GPS signal reception, which
can prevent your vehicle from placing an
emergency call. An operable network and
GPS signal reception is required for the SOS
Call system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add
aftermarket electrical equipment to the
vehicle’s electrical system. This may
prevent your vehicle from sending a signal
to initiate an emergency call. To avoid inter -
ference that can cause the SOS Call system
to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to
fail when you need it. You could be injured
if the air bag system is not there to help
protect you.
WARNING! (Continued)
6
20_LA_OM_EN_USC_t.book Page 201
202IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between
the ASSIST and SOS buttons will continuously
illuminate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact an authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not
intact.
The SOS Call system software and/or hard
-
ware are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network
congestion.
Weather.
Buildings, structures, geographic terrain, or
tunnels.
WARNING!
Ignoring the Rearview Mirror light could
mean you will not have SOS Call services. If
the Rearview Mirror light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
20_LA_OM_EN_USC_t.book Page 202
IN CASE OF EMERGENCY203
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Never place anything on or near the
vehicle’s LTE (voice/data) or 4G (data) and
GPS antennas. You could prevent LTE
(voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle
from placing an emergency call. An operable
LTE (voice/data) or 4G (data) network
connection and a GPS signal is required for
the SOS Call system to function properly. NOTE:
Changes or modifications not expressly
approved by the party responsible for compli
-
ance could void the user's authority to operate
the equipment.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:
1. l'appareil ne doit pas produire de
brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the Uconnect and SiriusXM
Guardian™ features and applications in this
vehicle. Only use Uconnect features and
SiriusXM Guardian™ services when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.
6
20_LA_OM_EN_USC_t.book Page 203
206IN CASE OF EMERGENCY
REPLACING EXTERIOR BULBS
Low Beam Headlamp, High Beam
Headlamp — Models With Halogen
Headlamps — If Equipped
1. Open the hood.
Headlamp Assembly Dust Cap Location
NOTE:
Removal of the air cleaner filter housing may be
necessary prior to replacing bulbs in the head -
lamp assembly on the driver side of the vehicle.
2. Remove the large dust cap from the headlamp housing by turning it counter -
clockwise. 3. Turn the bulb counterclockwise, and
remove.
Headlamp Location
4. Disconnect the bulb from the socket assembly and install the replacement bulb.
5. Reinstall the bulb and socket assembly into the headlamp assembly, and then turn it
clockwise.
6. Reinstall the dust cap.
Low Beam Headlamp, High Beam
Headlamp — Models With High Intensity
Discharge (HID) Headlamps — If Equipped
The headlamps are a type of high voltage
discharge tube. High voltage can remain in the
circuit even with the headlamp switch off and
the key removed. Because of this, you should
not attempt to service a headlamp bulb
yourself. If a headlamp bulb fails, take your
vehicle to an authorized dealer for service.
NOTE:
On vehicles equipped with HID headlamps,
when the headlamps are turned on, there is a
blue hue to the lamps. This diminishes and
becomes more white after approximately
10 seconds, as the system charges.
CAUTION!
Do not touch the new bulb with your fingers.
Oil contamination will severely shorten bulb
life. If the bulb comes in contact with any oily
surface, clean the bulb with rubbing alcohol.
WARNING!
A transient high voltage occurs at the bulb
sockets of HID headlamps when the
headlamp switch is turned ON. It may cause
serious electrical shock or electrocution if not
serviced properly. See an authorized dealer
for service.
20_LA_OM_EN_USC_t.book Page 206
IN CASE OF EMERGENCY207
Front Park/Signature Lamp
The Front Park/Signature function is part of the
headlamp assembly and use LED lamps that
are not serviceable separately. The headlamps
must be replaced as an assembly, see an
authorized dealer.
Front Turn/DRL Lamp
The Front Turn/DRL function is part of the
headlamp assembly and use LED lamps that
are not serviceable separately. The headlamps
must be replaced as an assembly, see an
authorized dealer.
Front/Rear Side Marker Lamp
The Side Markers use LED lamps that are not
serviceable separately. The Side Markers must
be replaced as an assembly, see an authorized
dealer.
Tail/Turn And Stop Lamp
The Tail/Turn and Stop Lamps use LED lamps
that are not serviceable separately. The Tail/
Turn and Stop Lamps must be replaced as an
assembly, see an authorized dealer.
Center Tail/Backup Lamp
The Center Tail/Backup Lamp use LED lamps
that are not serviceable separately. The Center
Tail/Backup Lamp must be replaced as an
assembly; see an authorized dealer.
Center High Mounted Stop Lamp (CHMSL)
The CHMSL Lamp uses LED sources that are
not serviceable separately. The CHMSL Lamp
must be replaced as an assembly; see an
authorized dealer.
License Lamp
The License Lamp uses an LED source that is
not serviceable separately. The License Lamp
must be replaced as an assembly; see an
authorized dealer.
FUSES
WARNING!
When replacing a blown fuse, always use
an appropriate replacement fuse with the
same amp rating as the original fuse. Never
replace a fuse with another fuse of higher
amp rating. Never replace a blown fuse with
metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity
or vice versa. Failure to use proper fuses
may result in serious personal injury, fire
and/or property damage.
Before replacing a fuse, make sure that the
ignition is off and that all the other services
are switched off and/or disengaged.
If the replaced fuse blows again, contact an
authorized dealer.
If a general protection fuse for safety
systems (air bag system, braking system),
power unit systems (engine system, trans -
mission system) or steering system blows,
contact an authorized dealer.
6
20_LA_OM_EN_USC_t.book Page 207
216IN CASE OF EMERGENCY
JACKING AND TIRE CHANGINGJACK LOCATION/SPARE TIRE STOWAGE
The jack and spare tire are both stowed under
an access cover in the trunk. Follow these steps
to access the jack and spare tire.
NOTE:
The spare tire must be removed in order to
access the jack.
1. Open the trunk.
2. Lift the access cover using the pull strap.
3. Rotate the fastener securing the spare tire
counterclockwise to remove it.
Removing Tire Fastener
4. Remove the spare tire.
5. Rotate the fastener securing the jack
counterclockwise to remove it.
Removing Jack Fastener
6. Remove the jack and lug wrench assembly from under the spare tire. Turn the jack
screw to the left to loosen the lug wrench,
and remove the wrench from the jack
assembly.WARNING!
Do not attempt to change a tire on the side
of the vehicle close to moving traffic. Pull
far enough off the road to avoid the danger
of being hit when operating the jack or
changing the wheel.
Being under a jacked-up vehicle is
dangerous. The vehicle could slip off the
jack and fall on you. You could be crushed.
Never put any part of your body under a
vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service
center where it can be raised on a lift.
Never start or run the engine while the
vehicle is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING!
A loose tire or jack thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the jack
parts and the spare tire in the places
provided. Have the deflated (flat) tire repaired
or replaced immediately.
20_LA_OM_EN_USC_t.book Page 216
IN CASE OF EMERGENCY217
(Continued)
PREPARATIONS FOR JACKING
1. Park the vehicle on a firm, level surface as far from the edge of the roadway as
possible. Avoid icy or slippery areas.
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the gear selector into PARK (automatic transmission) or FIRST gear
(manual transmission).
5. Turn the ignition OFF. 6. Block both the front and rear of the wheel
diagonally opposite the jacking position. For
example, if the driver’s front wheel is being
changed, block the passenger’s rear wheel.
Wheel Blocked
NOTE:
Passengers should not remain in the vehicle
when the vehicle is being lifted or raised.
JACKING AND CHANGING A TIRE
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic, pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
WARNING!
Carefully follow these tire changing warnings
to help prevent personal injury or damage to
your vehicle:
Always park on a firm, level surface as far
from the edge of the roadway as possible
before raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and place an
automatic transmission in PARK; a manual
transmission in REVERSE or FIRST gear.
Block the wheel diagonally opposite the
wheel to be raised.
Never start or run the engine with the
vehicle on a jack.
Do not let anyone sit in the vehicle when it
is on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised
vehicle, take it to a service center where it
can be raised on a lift.
6
20_LA_OM_EN_USC_t.book Page 217