2020 CITROEN RELAY stop start

122
In the event of a breakdown
► Connect the red cable to metallic terminal A,
then to the (+) terminal of backup battery B.
► Connect one end of the green or black cable
to the negative (-) terminal of backup battery B.
► Connect the other end of the green or black
cable to earth point C of your vehicle.
► Operate the starter, let the engine run.
► Wait for the engine to return to idle and
disconnect the cables.
Charging the battery using a
battery charger
► Access the battery, located in the left-hand
front floor.
► Disconnect the battery.
► Follow the instructions for use provided by
the manufacturer of the charger.
► Reconnect starting with the (-) terminal.
► Check the cleanliness of the terminals. If they
are covered with sulphate (whitish or greenish
deposit), remove and clean them.
The charging operation must be carried out in a well-ventilated area and away
from naked flames and any sources of sparks
so as to avoid the risk of explosion or fire.
Do not try to recharge a frozen battery: it
must first be thawed to avoid the risk of
explosion. If it has frozen, before charging it,
have the battery checked by a specialist who
will check that the interior components have
not been damaged and that the container is
not cracked, which would involve a risk of
leakage of toxic and corrosive acid.
Perform a slow charge at low amperage for
about 24 hours maximum to avoid damaging
the battery.
The presence of this label, in particular with the Stop & Start system, indicates
the use of a 12 V lead-acid battery with
special technology and specification; the
involvement of a CITROËN dealer or a
qualified workshop is essential when
replacing or disconnecting the battery.
After refitting the battery at a CITROËN dealer or a qualified workshop, the Stop
& Start system will only be active after a
continuous period of immobilisation of the
vehicle, a period which depends on the
climatic conditions and the state of charge of
the battery (up to about 8 hours).
Towing
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
– Broken down on a motorway or main road.
– Not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake.
– Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
– Towing with only two wheels on the ground.
– Four-wheel drive vehicle.
– No approved towbar available.
Towing your vehicle
The removable towing eye is located in the tool
box under the front passenger seat.
► Unclip the cover using a flat tool.


► Screw the removable towing eye in fully.
► Attach the approved towbar to the removable
towing eye.
► Place the gear lever in neutral.

160
Touch screen audio and telematics system
Vehicle information

Access the exterior temperature, the clock, the compass and the trip computer.
Navigation

Enter navigation settings and choose a
destination.
Settings

Activate, deactivate and configure certain system and vehicle function settings.
Radio
Press "RADIO" to display the radio
menus:
Briefly press on the 9 or : buttons to perform an automatic search.
Press and hold down the buttons to perform a
quick search.
Press Memor.
Press and hold this button to memorise the
station being listened to.
The station being listened to is highlighted.
Press the "All" button to display all saved radio
stations in the selected frequency band.
Browse
– List of stations .
– Press to select a station.
– Refresh the list according to the reception.
– Press on the 5 or 6 buttons to scroll through
the radio stations found. –
Skip directly to the desired letter in the list.
AM/DAB
– Choose the band .
– Choose the waveband.
Adjustment
– Direct adjustment.
– The virtual keyboard on the screen allows you
to enter a single number corresponding to the
station.
– The "plus" or "minus" graphic buttons allow
precise adjustment of the frequency.
Information
– Information .
– Display information about the radio station
being listened to.
Audio
– Equalizer.
– Adjust the bass, medium and treble.
– Balance/Fade.
– Adjust the balance of the front and rear
speakers, left and right.
– Press the button in the centre of the arrows to
balance the settings.
– Volume/Speed.
– Select the desired parameter; the option is
highlighted.
– Loudness.
– Optimise the quality of low volume audio.
– Automatic radio.
– Set the radio when starting up or recover the
active state when the ignition key was last turned
to STOP.
– Radio switch-off delay .
– Set the parameter.
– AUX vol. setting .
– Set the parameters.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio
Digital radio provides higher quality
reception and also the graphical display
of current information on the radio station
being listened to.
The various "multiplexes/ensembles" offer
a choice of radio stations organised in
alphabetical order.
Press “RADIO” successively to display
the "DAB Radio".
Select the "Navigate" tab.
Select a list from the filters
offered: "All", "Types",
"Ensembles", then select a radio station.
Press the "Update" button to update the
list of "DAB Radio" stations received.

162
Touch screen audio and telematics system
– Select the desired parameter; the option is
highlighted.
– Loudness.
– Optimise the quality of low volume audio.
– Automatic radio.
– Set the radio when starting up or recover the
active state when the ignition key was last turned
to STOP.
– Radio switch-off delay .
– Set the parameter.
– AUX vol. setting .
– Set the parameters.
USB socket
Insert the USB memory stick or connect
the device to the USB socket in the
central storage space , provided for transferring
data to the system, using a suitable cable (not
supplied).
To protect the system, do not use a USB hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
The playlists are updated every time the ignition
is switched off or a USB memory stick is
connected. The lists are memorised: if they are
not modified, the subsequent loading time will
be shorter.
USB socket
Located on the central console, this
socket is used only to power and
recharge the connected portable device.
Auxiliary socket (AUX)
Connect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
First adjust the volume on your portable device
(to a high level). Then adjust the volume on your
audio system.
Controls are managed via the portable device.
The functions of the device connected to the
“AUX” socket are managed directly by this
device: it is therefore not possible to change the
track/folder/playlist or manipulate the playback
start/end/pause using the controls on the control
panel or the steering wheel.
Do not leave the cable of your portable device
connected to the “AUX” socket when not in use,
to avoid possible noise from the speakers.
Selecting the source
Press on "MEDIA".
Select the "Source" tab to show the
rolling display of audio sources.
Select the source.
Use the play settings on the screen.
Press the "Rand." button and/or the
"Repeat" button to activate them, press again to
deactivate them.
Information and advice
The audio system will only play audio files with
".wav", ".wma" and ".mp3" file extensions, at bit
rates between 32 Kbps and 320 Kbps.
For audio files with ".aac", ".m4a", ".m4b" and
".mp4" file extensions, the supported sampling
rates are 8 - 96 kHz.
".m3u" and ".wpl" types are also supported.
The system does not manage devices with a
capacity greater than 64 GB.
It is advisable to restrict file names to 20
characters, without using special characters (e.g.
" " ? . ; ù) so as to avoid any reading or display
problems.
The system supports USB mass storage devices, BlackBerry® devices or Apple®
players via the USB sockets. The adapter
cable is not supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised by the system
during connection, must be connected to
the auxiliary socket using a Jack cable (not
supplied).
Only use USB memory sticks formatted to FAT
32 (File Allocation Table).
To protect the system, do not use a USB hub.
The system does not support the simultaneous connection of two identical
devices (two memory sticks or two
Apple
® players) but it is possible to connect
one memory stick and one Apple® player at
the same time.
It is recommended that you use genuine
Apple® USB cables to guarantee correct
operation.
Bluetooth® Streaming
Streaming allows music files on the telephone to
be played via the vehicle's speakers.
Active the Bluetooth
® function on the device.Press "MEDIA".
If there is a media source active, press
the "Source" button.
Select the "Bluetooth®" media source
then press the "Add device” button.
If no device has yet been paired with the system,
a special page is displayed on the screen.
Select "Yes" to start the pairing procedure, and
then search for the name of the system on the
device.
Select the name of the system on the device
and, when requested by the audio system,
enter the PIN code displayed on the screen of

168
Touch screen audio and telematics system
Enter the telephone number using the keypad,
then press the “Call” button to make the call.
Calling a contact
Press "PHONE".
Press the "Contacts" button or the
"Recent calls" button.
Select the desired contact from the list offered to
start the call.
Vehicle information
Press "MORE" to display the vehicle
information menus:
Exterior temp.
Display the exterior temperature.
Clock
Display the clock.
Compass
Display the direction that you are travelling in.
Trip
– Current info., Trip A, Trip B.
Display the trip computer.
Press and hold the "Trip A" or "Trip B" button to
reset the trip concerned.
Settings
Press this button to display the settings
menus:
Display
– Brightness. –
Set the brightness of the screen.
– Display mode.
– Set the display mode.
– Language.
– Choose the desired language.
– Unit of measurement.
– Set the display units for consumption, distance
and temperature.
– Touch screen beep.
– Activate or deactivate the audible signal when
touching a button on the screen.
– Display Trip B.
– Display Trip B on the driver's screen.
Voice commands
– Voice response time.
– Set the length of the voice system response.
– Display list of commands.
– Display suggestions with the different options
during a voice session.
Clock and Date
– Time setting and format.
– Setting the time.
– Display time mode.
– Activate or deactivate the display of the digital
clock on the status bar.
– Synchro time.
– Activate or deactivate the automatic time
display.
– Date setting.
– Set the date.
Safety/Assistance
– Reversing camera .
– Display the reversing camera in reverse. –
Camera delay .
– Maintain the on-screen display of the
reversing camera for a maximum of 10 seconds
or up to 11 mph (18 km/h).
Lighting
– Daytime running lamps.
– Activate or deactivate the automatic
illumination of the headlamps when starting.
Doors & locking
– Autoclose.
– Activate or deactivate the automatic locking of
the doors when the vehicle is moving.
Audio
– Equalizer.
– Adjust the bass, medium and treble.
– Balance/Fade.
– Adjust the balance of the front and rear
speakers, left and right.
– Press the button in the centre of the arrows to
balance the settings.
– Volume/Speed.
– Select the desired parameter; the option is
highlighted.
– Loudness.
– Optimise the quality of low volume audio.
– Automatic radio.
– Set the radio when starting up or recover the
active state when the ignition key was last turned
to STOP.
– Radio switch-off delay .
– Set the parameter.
– AUX vol. setting .
– Set the parameters.

178
Alphabetical index
Low fuel level 90
Lumbar 27
M
Maintenance, routine 74, 98
Manoeuvring aids (recommendations) 73
Mat 74
Menu 13, 160–161, 163, 166, 168
Menus (audio) 160–161
Mirrors, door 31, 83
O
Oil change 96
Oil consumption 96
OIl, engine 96–98
On-board tools 105–110
Opening the bonnet 94
Overhead storage 38–41
P
Pads, brake 99
Parking brake 68, 100
Player, USB 152–153, 161–162
Port, USB 152–153, 161–162
Pressures, tyres 100
Pre-tensioning seat belts 56
Protecting children 57–59
R
Radar (warnings) 74
Radio 152, 160, 162
Radio, digital (Digital Audio
Broadcasting - DAB) 161
Range, AdBlue® 12, 98
Recovery 122
Regeneration of the particle filter 99
Remote control 20, 66
Replacing bulbs 111
Replacing the air filter 98
Replacing the oil filter 99
Replacing the passenger compartment
filter 98
Resetting the service indicator 10–11
Reversing camera 74
S
Safety, children 57–59
Screen, colour 160
Screen menu map 160–161, 163, 166, 168
Screenwash fluid 97–98
SCR (Selective Catalytic Reduction) 101
Seat belts 55–56
Seat belts, rear 56
Seats, heated 28
Seats, rear 59
Sensors (warnings) 74
Service indicator 10–11
Servicing 10–11, 98
Settings, equipment 13, 18
Sidelamps 46
Snow chains 91
Socket, auxiliary 153, 162
Socket, Jack 153, 162
Sockets, auxiliary 38–41
Speed limiter 76–77
Speed limit recognition 75–76
Speedometer 74
Stability control (ESC) 52
Stability control (ESP) 53
Starting a Diesel engine 91
Station, radio 152, 160
Steering mounted controls, audio 151, 159
Steering wheel adjustment 30
Stop & Start 32, 38, 49, 56, 69–70, 94, 98, 122
Storage 38–41
Sunshine sensor 31
T
Tables of engines 124
Table, writing 38–40
Tank, fuel 90
Technical data 124
Telephone 154, 166–168
Temperature, coolant 11