2020 CITROEN JUMPY window

222
In the event of a breakdown
Referring to the relevant section, reinitialise
certain equipment:
–
Remote control key or electronic key
(depending on version).
–


Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
Procedure for having your vehicle towed or
for towing another vehicle using a removable
mechanical device.
General recommendations
Observe the legislation in force in the
country where you are driving.
Check that the towing vehicle is heavier than
the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towbar;
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional recovery service must
be called in the following cases:
–

broken down on a motorway or main road;
–


not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake;
–


not possible to tow a vehicle with an
automatic gearbox, with the engine running;
– towing with only two wheels on the ground;
– four-wheel drive vehicle;
–

no approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.
With a manual gearbox, place the gear
lever in neutral.
With an automatic gearbox, place the gear
selector in position N.
Failure to adhere to this instruction may lead
to damage to some braking components and
the lack of braking assistance on restarting
the engine.

244
Bluetooth® audio system
The services available depend on the network, the SIM card and the
compatibility of the Bluetooth
® devices used.
Refer to your telephone’s user guide and your
service provider to check which services you
are able to access.
Procedure from the telephone
Select the name of the system in the list
of detected devices.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth
® function on the
telephone.
Procedure from the system
Press the MENU button.
Select "Connections".
Confirm with OK.
Select "Search for a device".
Confirm with OK.
A window is displayed with a search in progress
message.
In the list of devices detected, select a telephone
to pair. Only one telephone can be paired at a
time.
Completing the pairing
To complete the pairing, whichever procedure is used (from the telephone or
from the system), confirm that the code is the
same in the system and in the telephone and
validate.
If pairing fails, the number of attempts is not
restricted.
A message appears on the screen confirming
the pairing.
Information and advice
The "Telephone" menu provides access to the
following functions in particular: " Directory", if
your telephone is fully compatible, " Calls list",
"Consult the paired devices".
Depending on the type of telephone, you may be
asked to accept or confirm access by the system
to each of these functions.
Go to the Brand's website for more
information (compatibility, more help,
etc.).
Managing connections
The telephone connection automatically includes hands free operation and audio
streaming.
The ability of the system to connect to just
one profile depends on the telephone. Both
profiles may connect by default.
Press the MENU button.
Select "Connections".
Press OK to confirm.
Select "Bluetooth Connections
management " and confirm. The list of
paired telephones is displayed.
Press OK to confirm.
Indicates that a device is connected.
A number indicates the profile of the connection with the system:
–

1 for media or 1 for telephone.
–


2 for media and telephone.
Indicates connection of the audio
steaming profile.
Indicates connection of the hands-free
telephone profile.
Select a telephone.
Press OK to confirm.
Then select and confirm:
–

"Connect telephone"/"Disconnect
telephone" : to connect/disconnect the
telephone or the hands-free kit only.
–

"Connect media player"/"Disconnect media
player" : to connect/disconnect streaming only.

261
MyCitroën Play
11► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly
.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and/or CarPlay do not work. Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the Google
Android Auto or Apple
website to see which countries are supported.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce ambient noise (close windows, turn
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset. Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►

Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►
Check that the sound settings are appropriate
to the sources listened to.
Adjust the sound
functions to the middle position.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
► Start the vehicle’ s engine to increase the
charge of the battery.

265
MyCitroën Drive
12Voice commands
Steering wheel-mounted
controls
Voice commands:
Voice commands can be issued from any
screen page after a short press on the "Voice
commands" button located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment), as long as there is no
telephone call in progress.
To ensure that voice commands are always recognised by the system, please
follow these recommendations:
–

use natural language in a normal tone
without breaking up words or raising your
voice.
–


always wait for the "beep" (audible signal)
before speaking.
–


for best results, closing the windows and
sunroof is recommended, to avoid extraneous
interference (depending on version).
–


before issuing a voice command, ask any
other passengers to refrain from speaking.
First steps
Example of a "voice command" for
navigation:
"Navigate to address 11 regent street,
London"
Example of a "voice command" for the radio and
media:
"Play artist Madonna"
Example of a "voice command" for the
telephone:
"Call David Miller"
The voice commands, with a choice of 17 languages (Arabic, Brazilian, Czech,
Danish, Dutch, English, Farsi, French,
German, Italian, Norwegian, Polish,
Portuguese, Russian, Spanish, Swedish,
Turkish), are made using the language
previously chosen and set in the system.
For some voice commands, there are
alternative synonyms.
Example: Guide to / Navigate to / Go to / ...
The voice commands in Arabic for: "Navigate
to address" and "Display POI in the city", are
not available.
Information - Using the
system
When voice commands are activated, by
briefly pressing the button, help is
displayed on the touch screen, offering various
menus and enabling voice-based interaction with
the system.


A number of commands are available when a
menu is selected.


Press the Push To Talk button and tell me
what you'd like after the tone. Remember
you can interrupt me at any time by pressing this
button. If you press it again while I'm waiting for
you to speak, it'll end the conversation. If you
need to start over, say "cancel". If you want to
undo something, say "undo". And to get
information and tips at any time, just say "help".
If you ask to me do something and there's some
information missing that I need, I'll give you
some examples or take you through it step by

285
MyCitroën Drive
12The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►

Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these
websites: Google Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order

.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►

Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.

291
Alphabetical index
Changing a fuse 218
Changing a wheel
209
Changing a wiper blade

94–95
Changing the remote control battery

36
Changing to free-wheeling

200, 222
Charge level indicator (Electric)

20
Charging cable

183
Charging cable (Electric)

182
Charging connector (Electric)

181, 186, 188–189
Charging flap (Electric)

181, 186, 188–189
Charging system (Electric)

5, 8, 25, 179, 194
Charging the traction battery
(Electric)

20, 179, 186, 188–189
Checking the engine oil level

18
Checking the levels

194–196
Checking tyre pressures (using the kit)

206,
208–209
Checks

194, 196–198
Checks, routine

196–198
Child lock

132–133
Child lock on rear windows

133
Children

105, 112, 120–121, 127, 130, 130–131
Children (safety)

132
Child seats

105, 108–112, 118, 118–119, 130
Child seats, conventional

111–112,
118, 118–119
Child seats, i-Size

130
Child seats, ISOFIX

120–121, 127, 130, 130–131
Cleaning (advice)

180, 202–203Closing the boot 44
Closing the doors
28, 33, 43–44
Collision Risk Alert

165–166
Compressor, tyre inflation

206
Configuration, vehicle

24–25
Connected applications

274
Connection, Bluetooth

244, 257–258,
274–275, 279–280
Connection, Wi-Fi network

275
Connectivity

273
Consumption figures

25
Container, AdBlue®

199
Control, emergency boot release

35
Control, emergency door

28, 34–35
Control, heated seats

51
Control stalk, lighting

88
Control stalk, wipers

92–94
Control unit

182–183
Courtesy lamp

86
Courtesy lamp, front

86–87, 217
Courtesy lamp, rear

86–87, 217
Courtesy lamps

86–87, 217
Cover, load space

71
Crew cab, fixed

65–67
Crew cab, folding

67
Cruise control

154–157, 159–161
Cruise control, adaptive

157, 162–165
Cruise control by speed limit
recognition

156–157
Cruise control, dynamic with
Stop function

156–157D
DAB (Digital Audio Broadcasting) -
Digital radio
240–241, 254, 277
Date (setting)

26, 260, 282
Daytime running lamps

89, 214–215
Deactivating the passenger airbag

106, 110
Deactivation of DSC (ESC)

100
Deadlocking

33–34
Deferred charging

26
Deferred charging (Electric)

25–26, 181, 186, 189
Defrosting

53, 81
Demisting

81
Demisting, rear

82
Demisting, rear screen

82
Dimensions

233
Dipstick

18, 194
Direction indicators

89, 214–216, 218
Display, head-up

153–154
Domestic charging

183
Domestic charging (Electric)

187–189, 231
Door pockets

69
Doors, rear

43–44
Doors, side

39
Doors, side-hinged

33–34, 43–44, 216
Driver’s attention warning

169
Drive selector (Electric)

147, 197
Driving

134–135
Driving aids camera (warnings)

152
Driving aids (recommendations)

152
Driving economically

7

292
Alphabetical index
Driving modes 148
Driving modes (Electric)
148–149
Dynamic stability control (DSC)

99–100, 102
E
EBFD 99
Eco-driving (advice)
7
ECO mode

149
Economy mode

190
Electric motor

5, 8, 25, 179, 191,
194, 218, 222, 231
Electric windows

47
Electronic brake force distribution (EBFD)

99
Emergency braking assistance (EBA)

99
Emergency call

97
Emergency warning lamps

96, 204
Emissions control system, SCR

19, 198
Energy economy mode

190
Energy flows

25
Energy recovery

20, 148
Engine

198
Engine compartment

194
Engine, Diesel

177, 194, 204, 226
Engines

225
Environment

7, 36, 84, 135
ESC (electronic stability control)

99
F
Fatigue detection 169
Filling the AdBlue® tank
196, 200
Filling the fuel tank

177–178
Filter, air

197
Filter, oil

197
Filter, particle

196–197
Filter, passenger compartment

77, 197
Finisher

213
Fitting a wheel

211–213
Fitting roof bars

192
Fittings, interior

68, 72
Fittings, rear

72
Flap, fuel filler

177–178
Flap, removable

53–55
Flashing indicators

89
Floor cab

218
Fluid, brake

195
Fluid, engine coolant

195
Fluid, power steering

195
Foglamp, rear

88, 216, 218
Foglamps, front

88, 215
Foglamps, rear

88
Frequency (radio)

276
Fuel

7, 177
Fuel consumption

7
Fuel tank

177
Fuses

218
G
Gauge, fuel 177–178
Gearbox, automatic
143–147, 197, 220
Gearbox, manual

143, 197
Gear lever, automatic gearbox

144–147
Gear lever, manual gearbox

143
Gear shift indicator ~ Gear efficiency
indicator

144
Glove box

68
G.P.S.

270
H
Hazard warning lamps 96, 204
Headlamp adjustment
92
Headlamps, automatic dipping

90–91
Headlamps, automatic illumination

89–90
Headlamps, dipped beam

88, 214
Headlamps, halogen

214–215
Headlamps, main beam

88, 90, 214–215
Headlamps, Xenon

214
Head restraints, front

50
Head-up display

153–154
Heated bench seat

51
Heating

77–79, 81–84
Heating, additional

45, 83–84
Heating, programmable

26, 45, 83–85
High voltage

179
Hill start assist

142–143
Histogramme, fuel consumption

25–26

295
Alphabetical index
Removing the mat 68
Replacing bulbs
213–214, 216, 218
Replacing fuses

218
Replacing the air filter

197
Replacing the oil filter

197
Replacing the passenger compartment
filter

197
Reservoir, screenwash

196
Resetting the trip recorder

21–22
Reversing camera

153, 173, 175
Reversing lamp

216, 218
Roof bars

191–192
Roof rack

191
Running out of fuel (Diesel)

204
S
Safety, children 106, 108–110, 112, 120–121,
127, 130, 130–131
Saturation of the particle filter (Diesel)

197
Screen, instrument panel

22
Screen menu map

256
Screen, multifunction (with audio system)

238
Screenwash

93
Screenwash, front

93
Screenwash, rear

94
SCR (Selective Catalytic Reduction)

19, 198
Seat and bench seat, rear, fixed

57, 59–61
Seat and bench seat, rear, on rails

57, 61–63
Seat angle

48
Seat belts

102–105, 111
Seat belts, rear

104
Seat, bench front, 2-seat 50, 104
Seat, rear bench
57
Seats, electric

49–50
Seats, front

48–50
Seats, heated

51
Seat(s), individual, rear, on rails

63–65, 104
Seats, rear

57–63, 109
Selector, gear

144
Sensors (warnings)

153
Serial number, vehicle

235
Service indicator

16
Servicing

16, 196, 198
Settings, equipment

24–25
Settings, system

259, 282
Sidelamps

88, 214–216, 218
Side repeater

216
Silent vehicle warning sound (Electric)

99, 135
Sliding side door, electric

33–34, 38–41
Sliding side door, hands-free

42–43
Sliding side window

73
Smartphone

26
Snow chains

151, 190–191, 211
Snow chains, link

191, 211
Socket, 12 V accessory

69
Socket, 220 V

70
Socket, auxiliary

242, 255, 277
Socket, Jack

242, 277
Speed limiter

154–159
Speed limit recognition

155–156, 158, 160, 164–166
Speedometer

153
Sport mode

149
Stability control (ESC)

99, 101–102Starting a Diesel engine 177
Starting the engine
136, 138
Starting the vehicle

137, 139, 143–147
Starting using another battery

139, 219
Station, radio

239, 252–253, 276
Stay, bonnet

193
Steering mounted controls,
audio

238, 250, 263
Steering wheel, adjustment

52
Stickers, customising ~ Stickers,
expressive

203
Stopping the vehicle

138–139, 144–147
Stop & Start

24, 78, 149–150,
177, 192, 197, 222
Storage

50, 56–57, 65–68
Storage compartments

68–69
Storage wells

65–67, 69
Stowing rings

71
Sunshine sensor

77
Super-fast charging (Electric)

188–189, 231
Suspension

198
Switching off the engine

136, 138
Synchronising the remote control

36
T
Table of weights 226
Table position
49
Table, retractable sliding

74–76
Tables, aircraft

69
Tables of engines

231
Table top, working

56–57