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12The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►
Start playback from the device.
T
rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I am unable to connect my Bluetooth
telephone.
The telephone's Bluetooth function may be
switched off or the device may not be visible.
►
Check that the telephone has Bluetooth
switched on.
►
Check in the telephone settings that it is
"visible to all".
►
Deactivate then reactivate the telephone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system. ►
Y
ou can check the compatibility of the
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►
Use genuine USB cables to ensure
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all
countries.
►
Check the list of supported countries via
these
websites: Google Android Auto or Apple.
The volume of the telephone connected via
Bluetooth is too low.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (e.g. close the
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►
Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order
.Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display
settings.
The system is not receiving SMS text
messages.
Bluetooth mode does not allow SMS text
messages to be sent to the system.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►
Modify the balance setting or the distribution
setting to obtain the desired sound quality
.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
286
MyCitroën Drive
► Check that the sound settings are appropriate
to the sources listened to. W e recommend
setting the sound functions (Bass, Treble,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►
In all cases, after applying sound settings,
adjust the volume level on the portable device (to
a high level) first.
Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►
Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Date and time settings are only available if
satellite synchronisation is deactivated.
►
Settings
menu/Options/Date-Time Setting.
Select the "Time" tab and deactivate "GPS
synchronisation" (UTC).
294
Alphabetical index
Minimum traction battery charge level
(Electric)
20
Mirror, rear view
53
Mirrors, door
52–53, 82, 170–171
Misfuel prevention
178
Mobile application
26, 85, 189
Moduwork
53–55
Motor, electric
138, 194, 231
Mountings, ISOFIX
118, 127, 130, 130–131
MP3 CD
242
N
Navigation 268–270
Navigation, connected
271–273
Net, cargo
53–55
Net, high load retaining
72–73
Number plate lamps
217
O
Obstacle detection 171
Oil change
194
Oil consumption
194
OIl, engine
194
On-board tools
205
Opening the bonnet
193
Opening the boot
28–29, 44
Opening the doors
28–29, 38–39
Opening to 180°
43–44
P
Pads, brake 198
Paint
202, 235
Paint colour code
235
Paint, matt
202
Panoramic glass sunroof
74
Parcel shelf, rear
69
Parking brake
140, 197
Parking brake, electric
140–142, 197
Parking sensors, audible and visual
171
Parking sensors, front
172
Parking sensors, rear
172
Passenger compartment temperature pre-
conditioning (Electric)
26, 85
Pedestrian horn (Electric)
99, 135
Plates, identification
235
Player, Apple®
243, 255, 278
Player, MP3 CD
242
Player, USB
241, 254, 277
Port, USB
70, 241, 254, 256, 273, 277
Power
20
Power indicator (Electric)
8, 20
Power mode
149
Pressures, tyres
198, 206, 209, 236
Pre-tensioning seat belts
105
Priming pump
204
Priming the fuel system
204
Profiles
259, 282
Protecting children
106, 108–110, 112,
120–121, 127, 130, 130–131
Public fast charging station
182, 188
Puncture 206–207, 209
R
Radar (warnings) 152
Radio
239–240, 252–253, 276
Radio, digital (Digital Audio
Broadcasting - DAB)
240, 254, 277
Range, AdBlue®
18, 196
RDS
253, 276
Rear screen, demisting
82
Recharging the battery
220–221
Recharging the traction battery
183
Recharging the traction battery
(Electric)
179, 186, 188–189
Recirculation, air
79–81
Recovery
222–224
Recovery of the vehicle
222–223
Reduction of electrical load
190
Regeneration of the particle filter
197
Regenerative braking (deceleration
by engine braking)
147–148
Reinitialisation of the under-inflation
detection system
151
Reinitialising the remote control
36
Reminder, key in ignition
138
Reminder, lighting on
89
Remote control
28–34, 136
Remotely operable functions
(Electric)
26, 85, 189
Removing a wheel
211–213
