2020 CITROEN JUMPY maintenance

166
Driving
Brake system operational.
Seat belts fastened for all passengers.
Stabilised speed on roads with no or low
curvature.
This warning lamp lights up on the instrument panel without any additional
message, to indicate that the automatic braking
system is not available.
This is a normal behavior indicating that a
condition is not fulfilled and which does not
request the support of a workshop.
In any situations with ignition on where automatic
braking presents a risk, deactivating the
system via the vehicle's configuration menu is
recommended, for instance:
–

T

owing a trailer (particularly a trailer without its
own braking system).
–

Carrying long objects on roof bars or roof rack.
–


Driving with snow chains.
–


Using an automatic car wash.
–


Performing any maintenance (e.g.
changing a
wheel, working inside the engine compartment).
–

Placing the vehicle on a rolling bench in a
workshop.
–


T

owing the vehicle.
–

Following a front bumper deformation.
–


Following
an impact to the windscreen close to
the detection camera.
The system diagnoses permanently its capability and may inhibit itself without
specific driver indication, if the system is
outside of the regular operating conditions
(e.g. sensor initialization, board voltage out of
regular range, activation of stability system).
Therefore, the system may not be available
just after starting the vehicle.
It can be dangerous to drive if the brake
lamps are not in perfect working order.
The driver must not overload the vehicle (keep within the GVW limit and load
height limits for roof bars).
Following an impact (e.g. a collision), the
system is automatically deactivated.
Have it checked by a CITROËN dealer or a
qualified workshop.
Collision Risk Alert
This function warns the driver if there is a risk
of collision with the preceding vehicle, or with a
pedestrian or cyclist.
Modifying the alert trigger threshold
This trigger threshold determines the sensitivity
with which the function warns of the risk of
collision.
The threshold is set via the vehicle configuration menu with the audio
system or touch screen.
►

Select one of the three pre-defined
thresholds: "Far", "Normal" or "Close".
The last threshold selected is memorised when
the ignition is switched off.
Operation
Depending on the collision risk detected by the
system and the alert trigger threshold chosen
by the driver, different levels of alert may be
triggered and displayed on the instrument panel.
The system takes into account the vehicle
dynamics, the difference speed of the own
vehicle and the object identified for the
collision risk, and the operation of the vehicle
(e.g.
actions on the pedals, steering wheel) to
trigger the alert at the most relevant moment.
(orange)
Level 1: visual alert only, warning that the
preceding vehicle is very close.
The message "Vehicle close" is displayed.
(red)
Level 2: visual and audible alert, warning
that a collision is imminent.
The message "Brake! " is displayed.
While approaching a vehicle too quickly,
the level 2 alert may be displayed
directly.
Important: the level 1 alert depends on the
trigger threshold selected. It reacts only on
moving vehicles. It is disabled automatically
at lower speed.

177
Practical information
7

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Compatibility of fuels
Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel
(e.g. pure or diluted vegetable or animal
oils, domestic fuel) is strictly prohibited - risk
of damaging the engine and fuel system!
The only Diesel fuel additives authorised for use are those that meet the B715000
standard.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
fuels could prevent the engine from operating
correctly
. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50
% full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 69 litres.
Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached,
one of these warning lamps lights
up on the instrument panel, accompanied by the
display of a message and an audible signal.
When it first comes on, about 8 litres of fuel
remain.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
A small arrow by the warning lamp indicates which side of the vehicle the
fuel filler flap is located on.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
At least 8 litres of fuel must be added, in order to
be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This is entirely normal and
results from the sealing of the fuel system.
To refuel in complete safety:
►

Always switch off the engine.
►


Unlock the vehicle using the Keyless Entry
and Start.


► Open the fuel filler flap.

180
Practical information

This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt
to fight the fire yourself - risk of electrocution!
You must immediately contact the emergency
services, informing them that the incident
involves an electric vehicle.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
This battery stores the energy that powers
the electric motor and the thermal comfort
equipment in the passenger compartment. It is
discharged during use, and must therefore be
regularly recharged. There is no need to wait
for the traction battery to fall to its reserve level
before recharging.
The range of the battery may vary according
to the type of driving, the route, the use of
thermal comfort equipment and the ageing of its
components.
The lifespan of the traction battery depends on multiple factors, such as
climatic conditions, distance travelled and
how often it has been fast-charged.
To preserve the mileage of your vehicle and the durability of your traction battery,
CITROËN recommends that you:
–

Do not fully charge the battery of your
electric vehicle daily (charge the traction
battery below 80% as often as possible).
–


Do not completely discharge the battery
.
–

Do not store the vehicle for a long period
of non-use (more than 12

hours) when the
traction battery has a low or high charge level.
Prefer a charge level between 20 and 40%.
–

Limit the use of fast charging.
–


Do not expose the vehicle to temperatures
below -30°C and above +60°C for more than
24


hours.
–

A

void charging the vehicle at negative
temperatures (except if the vehicle ran more
than 20
minutes) or above +30°C.
–

Do not use the vehicle's traction battery as
a generator of energy

.
–

Do not use a generator to recharge your
vehicle's traction battery

.

194
Practical information
Diesel engine

1.Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9. Engine oil dipstick
10. Priming pump*
11 . Power steering fluid reservoir
Diesel fuel system
This system is under very high pressure.
All work must be carried out only by a
CITROËN dealer or a qualified workshop
* Depending on engine.
Electric motor

1. Screenwash fluid reservoir
2. Engine coolant reservoir (level only)
3. Brake fluid reservoir
4. Battery/Fuses
5. Remote earth point (-)
6. Fusebox
7. 400
V electrical circuit
8. Emergency circuit-breaker for emergency
services and maintenance technicians
9. Power steering fluid reservoir
For more information on the Charging system
(Electric), refer to the corresponding section.
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
The fluids must comply with the manufacturer's requirements and with
the vehicle's engine.
Take care when working under the bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the

196
Practical information
When the engine is hot, the temperature of the
coolant is regulated by the fan.
As the cooling system is pressurised, wait at
least one hour after switching off the engine
before carrying out any work.
In order to avoid the risk of scalding if you need
to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Vehicle with electric motorDo not top up the coolant.
If the level is close to or below
the "MIN" mark, it is essential to contact a
CITROËN dealer or a qualified workshop.
Screenwash fluid
Top up to the required level when necessary.
Fluid specification
The fluid must be topped up with a pre-mixed
product.
In winter (temperatures below zero), a fluid
containing an anti-freeze agent which is
appropriate for the temperature conditions
must be used in order to protect the system's
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all
circumstances (risk of freezing,
limescale, etc.).
Diesel fuel additive (Diesel
with particle filter)
On reaching the minimum level in
the particle filter additive tank, one
of these warning lamps comes on fixed,
accompanied by an audible signal and a warning
message.
Topping up
The topping up of this additive must be carried
out quickly.
Visit a CITROËN dealer or a qualified workshop.
AdBlue® (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue® (BlueHDi),
and in particular the supply of AdBlue, refer to
the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
Check regularly that the terminals are correctly
tightened (versions without quick-release
terminals) and that the connections are clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.

197
Practical information
7Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery with
special technology and specifications.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate
undesirable odours.
Air filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
/ The start of clogging of the
particle filter is indicated by the
temporary lighting of this warning lamp,
accompanied by an alert message.
As soon as traffic conditions allow, regenerate
the filter by driving at a speed of at least 37
mph
(60
km/h), with an engine speed above 2,500
rpm, for about 15 minutes (until the warning lamp
goes out).
If it is not possible to reach 37
mph (60 km/h),
leave the engine running at idle for about 15
minutes, then drive with an engine speed
above
2,500 rpm for 15 minutes.
Do not switch off the engine until the filter
is fully regenerated; repeated intervals
can degrade the engine oil prematurely.
Regenerating the filter while the vehicle is
stationary is not recommended.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice
water vapour coming from the exhaust while
accelerating. These emissions have no
impact on the vehicle’s behaviour and the
environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Drive selector
The drive selector does not require any maintenance.
Manual parking brake
If you notice excessive brake lever travel
or decreased effectiveness, the parking
brake must be adjusted, even between two
services.
This system must be checked by a CITROËN
dealer or a qualified workshop.
Electric parking brake
This system does not require any routine servicing. However, in the event of a
problem, do not hesitate to have the system
checked by a CITROËN dealer or a qualified
workshop.
For more information on the Electric
parking brake, refer to the
corresponding section.

202
Practical information
Keyless Entry and Start
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away and deactivate
the "hands-free" function (Hands-Free
Tailgate Access).
When using a pressure washer, keep the jet
nozzle at a minimum distance of 30 cm from
the vehicle (particularly when cleaning areas
containing chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's
paintwork (including tree resin, bird
droppings, insect secretions, pollen and tar).
Depending on the environment, clean the
vehicle frequently to remove salty deposits
(in coastal areas), soot (in industrial areas)
and mud/salts (in wet or cold areas). These
substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!
To clean instrument panels, touch screens
or other displays, wipe gently with a soft,
dry cloth. Do not use products (e.g. alcohol,
disinfectant) or soapy water directly on these
surfaces - risk of damage!
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Textured paint
This type of paint reacts under the effect of
light, through variations in appearance and
finish that highlight the lines and contours of the
vehicle. Its varnish is enriched with particles that
remain visible and create a unique satin effect
with relief. Its slightly granular texture gives it a
surprising touch.
Never attempt to clean without water.
Never clean your vehicle in an automatic
roller-brush car wash.

203
Practical information
7Never select the programme with hot wax
finish.
Never use high-pressure lances equipped
with brushes - risk of scratching paint!
Never apply glossy polish or preservatives to
the bodywork or alloy wheels; these products
irreversibly reveal glossy or spotted areas.
Choose high-pressure wash, or at least
high-flow water jet.
Rinse the vehicle with demineralised water.
Only a clean microfibre cloth
is recommended
for wiping the vehicle; pass it over the vehicle
without rubbing.
Carefully wipe off any fuel spilt on the
bodywork using a soft cloth, then allow to dry.
Clean off minor marks (for example, finger
marks), using a maintenance product
recommended by CITROËN.
Decals
(Depending on version)
Do not use a high-pressure washer to
clean the vehicle - risk of damaging or
detaching the decals!
Use a high-flow hose (temperature
between 25°C and 40°C).
Place the jet of water perpendicular to the
surface to be cleaned.
Rinse the vehicle with demineralised water.
Leather
Leather is a natural product. Appropriate regular
care is essential for its durability.
It must be protected and nourished using a
specific leather product, to keep it supple and
preserve its original appearance.
Do not use maintenance products which
are not suitable for cleaning leather
(e.g.
solvent, detergent, petrol, pure alcohol).
Do not use bleaching or colour-removal
products (e.g.
perchloroethylene).
When cleaning items partly made from
leather, take care not to damage the other
materials with the specific leather product.
Before cleaning greasy stains or liquids,
quickly mop up any surplus.
Before cleaning, wipe off any residues liable
to scuff the leather, using a cloth that has
been dampened with demineralised water
and thoroughly wrung out.
Clean the leather, without rubbing too
vigorously, using a soft cloth moistened with
soapy water or a pH-neutral product.
Dry with a soft, dry cloth.