2020 CITROEN JUMPY ignition

218
In the event of a breakdown
Platform cab (rear lamps)
1.Direction indicators (P21W-21W).
2. Brake lamps (P21W-21W).
3. Sidelamps (R10W-10W).
4. Reversing lamps (P21W-21W).
5. Foglamps (P21W-21W).
►

Locate the faulty bulb.
►


Unscrew the 4 fixing screws from the lens
unit and remove it.
►


Remove the faulty bulb by pressing lightly on
it, then turning it a quarter turn clockwise.
►


Change the bulb.
Fuses
Changing a fuse
All work must be carried out only by a
CITROËN dealer or a qualified workshop
The replacement of a fuse by a third party
could cause a serious malfunction of the
vehicle.
Installing electrical accessories
The vehicle's electrical system is
designed to operate with standard or optional
equipment.
Before fitting other electrical equipment
or accessories to your vehicle, contact a
CITROËN dealer or a qualified workshop.
CITROËN accepts no responsibility for
the cost incurred in repairing the vehicle
or for rectifying malfunctions resulting from
the installation of accessories not supplied or
not recommended by CITROËN and not
installed in accordance with its
recommendations, in particular when the
combined power consumption of all of the
additional equipment connected exceeds 10
milliamperes.
12 V battery / Accessory
battery
Procedure for starting the engine using another
battery or for charging a discharged battery.
Lead-acid starter batteries
These batteries contain harmful
substances (sulphuric acid and lead).
They must be disposed of in accordance
with regulations and must never under any
circumstances be discarded with household
waste.
Dispose of used batteries at a designated
collection point.
Protect your eyes and face before
handling the battery.
All operations on the battery must be carried
out in a well ventilated area and away from
naked flames and sources of sparks, to avoid
any risk of explosion or fire.
Wash your hands afterwards.
Electric motor
Flat accessory battery
It is no longer possible to start the motor
or recharge the traction battery.
Precautions before working on the
accessory battery
Select mode
P, switch off the ignition, check
that the instrument panel is off and that the
vehicle is not being charged.
Jump-starting another vehicle
Do not use the accessory battery to
jump-start another vehicle or to charge
another vehicle's battery.

220
In the event of a breakdown
the booster (or to an earth point on the assisting
vehicle).
►
Connect the other end of the green or black
cable to the earth point


C
.
►

Start the engine on the assisting vehicle and
leave it running for a few minutes.
►


Operate the starter on the broken down
vehicle and let the engine run.
If the engine does not start immediately

, switch
off the ignition and wait a few moments before
trying again.
►

W
ait for it to return to idle.
►

Disconnect the jump leads in reverse order.
►


Refit the plastic cover to the (+) terminal, if
the vehicle has one.
►


Allow the engine to run for at least
30

minutes, with the vehicle stationary, so that
the battery reaches an adequate state of charge.
Driving immediately without having
reached a sufficient level of charge may
affect some of the vehicle's functions (e.g.
Stop & Start).
To disconnect, proceed in reverse order.
Automatic gearbox
Never try to start the engine by pushing
the vehicle.
Charging the battery using a
battery charger
For optimum service life of the battery, it is
essential to maintain an adequate state of
charge.
In some circumstances, it may be necessary to
charge the battery:
–

When using the vehicle mainly for short
journeys.
–


If the vehicle is to be taken off the road for
several weeks.
Contact a CITROËN dealer or a qualified
workshop.
To charge the vehicle's battery yourself, use only a charger compatible with
lead-acid batteries with a nominal voltage of
12

V.
Follow the instructions provided by the
manufacturer of the charger.
Never reverse polarities.
It is not necessary to disconnect the
battery.
►

Switch the ignition off.
►


Switch off all electrical consumers (audio
system, lighting, wipers, etc.).


► Switch off charger B before connecting
the cables to the battery, so as to avoid any
dangerous sparks.
►

Ensure that the charger cables are in good
condition.
►


Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►


Connect the cables of charger B

as follows:
•

the positive (+) red cable to the (+) terminal
of battery

A.
•

the negative (-) black cable to earth point C


on the vehicle.
►

At the end of the charging operation, switch
off charger B

before disconnecting the cables
from battery A.

221
In the event of a breakdown
8If this label is present, use only a 12 V
charger to avoid causing irreversible
damage to the electrical components.
24V
12V
Frozen battery
Never try to charge a frozen battery - risk
of explosion!
If the battery has frozen, have it checked by a
CITROËN dealer or by a qualified workshop,
who will verify that the internal components
have not been damaged and that the case
has not cracked, which could lead to a risk of
leakage of toxic and corrosive acid.
Disconnecting/reconnecting
the battery
In order to maintain an adequate state of
charge for starting the engine, we recommend
disconnecting the battery if the vehicle is to be
unused for an extended period.
Before disconnecting the battery:
►

Close all openings (doors, tailgate, windows).
►


Switch off all electricity-consuming devices
(audio system, wipers, lamps, etc.).
►


Switch off the ignition and wait for 4
minutes.After accessing the battery, it is only necessary
to disconnect the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

► Depending on equipment, lift the plastic cover
on the (+) terminal.
►

Raise lever

A
fully to release clamp
B
.
►

Remove clamp

B
by lifting it off.
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
►

Push clamp
B fully down.
►

Lower lever

A
to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.

237
Bluetooth® audio system
10Bluetooth® audio system

The different functions and settings described vary according to the version
and configuration of your vehicle.
As a safety measure and because it requires sustained attention by the driver,
the pairing of a Bluetooth
® mobile telephone
with the Bluetooth® hands-free system of your
audio system must be done with the vehicle
stationary and the ignition on.
Your audio system is coded in such a way that it will only operate in your
vehicle.
All work on the system must be carried out
exclusively by a dealer or qualified workshop,
to avoid any risk of electrocution, fire or
mechanical faults.
To avoid discharging the battery, the audio system may switch off after a few
minutes if the engine is not running.
First steps
Press: On/Off.
Rotate: adjust volume.
Short press: change audio source (radio;
USB; AUX (if equipment connected); CD;
streaming).
Long press: display the Telephone menu (if a
telephone is connected).
Adjust audio settings: Front/rear fader; left/right balance; bass/
treble; loudness; audio ambience.
Activate/Deactivate automatic volume
adjustment (based on the vehicle’s speed).
Radio :
Short press: display the list of radio
stations.
Long press: update the list.
Media
:
Short press: display the list of folders.
Long press: display the available sorting options.
Select the screen display mode, between:
Date; Audio functions; Trip computer;
Telephone.
Confirm or display contextual menu.
Buttons 1 to 6. Short press: select the preset radio station.
Long press: preset a radio station.
Radio:
Automatic step by step search up/down
for radio stations.
Media:
Select previous/next CD, USB, streaming track.
Scroll in a list.
Radio:
Manual step by step search up/down for
radio stations.
Select previous/next MP3 folder.
Media:
Select previous/next folder/genre/artist/playlist
on the USB device.
Scroll in a list.
Cancel the current operation.
Go up one level (menu or folder).
Access the main menu.
Activate/Deactivate TA function (traffic announcements).
Long press: select type of announcement.
Selection of FM/DAB/AM wavebands.

243
Bluetooth® audio system
10Press and hold one of these buttons for
fast forward or rewind.
Bluetooth® audio streaming
Streaming allows music files on the telephone to
be played via the vehicle's speakers.
Connect the telephone.
(Refer to the "Pairing a Bluetooth® telephone"
section).
Activate the streaming source by pressing SOURCE.
In certain cases, playback of the audio files must
be initiated from the keypad.
Audio files can be selected using the buttons on
the audio system control panel and the steering-
mounted controls. The contextual information
can be displayed on the screen.
If the telephone supports the function. The audio
quality depends on the quality of transmission by
the telephone.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the
portable device connected (artists / albums /
genres / playlists).
The version of software in the audio system may
not be compatible with the generation of your
Apple
® player.
Information and advice
The CD player can play audio files with “.mp3”,
“.wma”, “.wav” and “.aac” file extensions, with a
bit rate of 32 to 320 Kbps.
It also supports TAG mode (ID3 tag, WMA TAG).
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 11, 22, 44 and
48 kHz.
Via the USB socket, the system can play audio
files with the extension “.mp3”, “.wma”, “.wav”,
“.cbr”, “.vbr" with a bit rate of 32 to 320 Kbps.
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 11, 22, 44 and
48 kHz.
File names should have fewer than 20
characters, avoiding special characters (e.g.
«
? ; ù) so as to avoid any reading or display
problems.
In order to be able to play a burned CDR or
CDRW, select ISO 9660
standards level 1, 2, or
Joliet, if possible, when burning the CD.
If the disc is burned in another format, it may not
be played correctly.
It is recommended that the same burning
standard always
be used on an individual disc,
with the lowest speed possible (4x maximum) for
the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
To protect the system, do not use a USB hub.
Only use USB memory sticks formatted
to FAT 32 (File Allocation Table).
It is recommended that you use genuine
Apple® USB cables to guarantee correct
operation.
Telephone
Pairing a Bluetooth®
telephone
As a safety measure and because it
requires sustained attention by the driver,
the pairing of a Bluetooth
® mobile telephone
with the Bluetooth® hands-free system of your
audio system must be done with the vehicle
stationary and the ignition on.
Activate the telephone's Bluetooth®
function and ensure that it is "visible to
all" (telephone configuration).

249
MyCitroën Play
11MyCitroën Play
Multimedia audio system -
Applications - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration, as well as the country of sale.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Pairing the smartphone with the system via
Bluetooth.
–


Using the smartphone.
–


Connecting to the CarPlay® or Android
Auto applications (certain applications stop
displaying when the vehicle is moving).
–

Changing the system settings and
configuration.
The system is protected so that it only operates in the vehicle.
The message Energy economy mode is
displayed when the system is about to go into
standby.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen to access the menus, then press
the virtual buttons on the touch screen.
Depending on the model, use the "Source" and
"Menu" buttons on the left of the touch screen to
access the menus, then press the virtual buttons
on the touch screen.
At all times it is possible to display the rolling
menus by pressing the screen briefly with three
fingers.
All touch-sensitive areas on the screen are
white.
On pages with multiple tabs at the bottom of the
screen, you can switch between pages either
by tapping the tab for the desired page or by
swiping the pages to the left or right with your
finger.
Press in the shaded area to go back up a level
or confirm.
Press the back arrow to go back a level or
confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently in
the upper bar of the touch screen:
–

Air conditioning status information (depending
on version), and direct access to the
corresponding menu.
–


Radio Media and
Telephone menu status
information.
–

Privacy status information.
–


Access to the touch screen and digital
instrument panel settings.
Audio source selection (depending on
equipment):
–


FM/DAB/AM radio stations (depending on
equipment).
–


T

elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB Memory stick.
–


Media player connected via the auxiliary
socket (depending on equipment).

255
MyCitroën Play
11Reduce the number of non-music files and the
number of folders to reduce the waiting time.
Playlists are updated whenever the ignition
is switched off or a USB memory stick is
connected. The audio system memorises these
lists, which will subsequently load faster if they
have not been changed.
Auxiliary (AUX) jack socket
Depending on equipmentConnect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
This source is only available if "Auxiliary input"
has been selected in the audio settings.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
audio system.
Controls are managed via the portable device.
Selecting the source
Press Radio Media to display the main
page.
Press the "SOURCES" button.
Select the source.
BluetoothStreaming®
Streaming allows you to listen to the audio feed
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a
classification structured in the form of a
library.
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage
devices, BlackBerry® devices or Apple® players
via the USB ports. The adapter cable is not
supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
To protect the system, do not use a USB hub.
The audio system will only play audio files with
".wav", ".wma", ".aac", ".ogg" and ".mp3" file
extensions, at bit rates between 32 Kbps and
320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? .
; ù).
Use only USB memory sticks in FAT32 format
(File Allocation Table).
We recommend using the original USB
cable for the portable device.

256
MyCitroën Play
Telephone
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with CarPlay® or
Android Auto applications, refer to the "Ease of
use and comfort" section.
For the list of compatible smartphones,
visit the Manufacturer's website in your
country.
Synchronising a smartphone enables
users to display applications that support
the smartphone’s CarPlay
® or Android Auto
technology on the vehicle’s screen. For
CarPlay
® technology, the CarPlay® function
must first be activated on the smartphone.
Unlock the smartphone for the communication
process between the smartphone and the
system to work.
As principles and standards are constantly
changing, we recommend keeping the
smartphone's operating system up-to-
date, together with the date and time on
the smartphone and the system.
CarPlay® smartphone
connection
Depending on country.
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
The "CarPlay " function requires the use of
a compatible smartphone and compatible
applications.
Connect the USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press Telephone to
display the CarPlay® interface.
Or
If the smartphone has already connected
by Bluetooth®.Connect the USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to go to the
secondary page.
Press "CarPlay" to display the CarPlay®
interface.
When the USB cable is disconnected
and the ignition is switched off then back
on, the system will not automatically switch to
Radio Media mode; the source must be
changed manually.
The CarPlay® navigation can be accessed
at any time by pressing the system's
Navigation button.
Android Auto smartphone connection
Depending on country.On the smartphone, download the
Android Auto application.
The "Android Auto" function requires the
use of a compatible smartphone and
applications.
Telephone not connected by
Bluetooth®
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press "Android Auto" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "Android Auto"
function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.
Telephone connected by Bluetooth®
From the system, press "Telephone" to
display the main page.