2020 CITROEN JUMPY light

225
Technical data
9Engine technical data and
towed loads
Engines
The engine characteristics are given in the
vehicle's registration document, as well as in
sales brochures.
Only the values available at the time of
publication are presented in the tables.
Contact a CITROËN dealer or a qualified
workshop to obtain missing values.
The maximum power corresponds to the value type-approved on a test bed, under
conditions defined by European legislation
(Directive 1999/99/EC).
For more information, contact a CITROËN dealer
or a qualified workshop.
Weights and towed loads
The weights and towed loads relating to
the vehicle are indicated on the registration
document, as well as in sales brochures.
These values are also indicated on the
manufacturer's plate or label.
For more information, contact a CITROËN dealer
or a qualified workshop.
The GTW (Gross Train Weight) and towed load
values indicated are valid up to a maximum
altitude of 1,000 metres. The towed load value
must be reduced by 10% for each additional
1,000 metres of altitude.
The maximum authorised nose weight
corresponds to the weight permitted on the
towball.
When exterior temperatures are high, the
vehicle performance may be limited in
order to protect the engine. When the exterior
temperature is higher than 37°C, reduce the
towed weight.
Towing even with a lightly loaded vehicle can adversely affect its road holding.
Braking distances are increased when towing
a trailer.
When using a vehicle to tow, never exceed
a speed of 62 mph (100
km/h) (observe the
local legislation in force).

246
Bluetooth® audio system
Interactive voice response
From the contextual menu, select "DTMF
tones" and confirm to use the digital
keypad to navigate in the interactive voice
response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
"Switch" and validate to return to a call
left on hold.
Confirm with OK.
Directory
To access the directory, press and hold SRC/TEL.
Select "Directory" to see the list of
contacts.
Confirm with OK.
To modify the contacts saved in the system, press MENU then select
"Telephone" and confirm.
Select "Directory management " and confirm.
You can:
–

"Consult an entry",
–

"Delete an entry",
–

"Delete all entries".
The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by
Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever the
telephone connected.
The menu for the directory is not accessible if it
is empty.
Voice recognition
This function allows you to use your
smartphone's voice recognition via the system.
To start voice recognition, depending on the type
of steering mounted controls:
Make a long press on the end of the lighting
control stalk.
OR
Press this button.
Voice recognition requires the use of a
compatible smartphone first connected to
the vehicle by Bluetooth.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning your audio system. With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the state of
charge of the battery.
The switch-off is normal: the audio system
switches to economy mode and switches off to
avoid discharging the vehicle's battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The message "the audio system is
overheated" is displayed onscreen.
To protect the installation if the ambient
temperature is too high, the audio system
switches to an automatic thermal protection
mode, in which the volume may be decreased or
the CD player stopped.
►
Switch the audio system off for a few minutes
to allow the system to cool.
Radio
There is a difference in sound quality
between the different audio sources (radio,
CD, etc.).
For optimal listening quality, the audio settings
(Volume, Bass, Treble, Ambience and Loudness)
can be adjusted to different audio sources,
resulting in audible differences when switching
between sources (radio, CD, etc.).
►

Check that the audio settings (V
olume, Bass,
Treble, Ambience and Loudness) are appropriate
to the sources being listened to. We recommend
setting the audio functions (Bass, Treble, Fr-Re

250
MyCitroën Play

In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, ambiences, etc.).
Settings are applied automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
enter standby mode (with the screen and
sound off) for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering-mounted
controls
Steering mounted controls -
Type 1

Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a menu or a list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Change audio source (radio; USB; AUX if
equipment connected; CD; streaming).
Confirm a selection.
Increase volume.
Decrease volume.
Mute/restore sound by simultaneously
pressing the increase and decrease
volume buttons.
Steering mounted controls -
Type 2

Voice control:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press: smartphone voice commands via
the system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.

263
MyCitroën Drive
12– Media player connected via the auxiliary
socket (depending on equipment).
–

V
ideo (depending on equipment).


In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, navigation history,
favourite contacts, etc.). Settings are applied
automatically.
In very hot conditions, the volume may
be limited to protect the system. It may
enter standby mode (with the screen and
sound off) for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering-mounted
controls
Voice control:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press, system voice control.
Long press, voice commands from smartphone
or CarPlay
®, Android Auto via the system.Increase volume.
Decrease volume.
Mute by pressing the volume increase
and decrease buttons simultaneously
(depending on equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access
telephone menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous/next station.
Media (rotate): previous/next track, move
through a list.
Short press: confirm a selection; if nothing
selected, access presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of
detected stations.
Menus
Connected navigation

Enter navigation settings and choose a
destination.
Use real-time services, depending on equipment.

265
MyCitroën Drive
12Voice commands
Steering wheel-mounted
controls
Voice commands:
Voice commands can be issued from any
screen page after a short press on the "Voice
commands" button located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment), as long as there is no
telephone call in progress.
To ensure that voice commands are always recognised by the system, please
follow these recommendations:
–

use natural language in a normal tone
without breaking up words or raising your
voice.
–


always wait for the "beep" (audible signal)
before speaking.
–


for best results, closing the windows and
sunroof is recommended, to avoid extraneous
interference (depending on version).
–


before issuing a voice command, ask any
other passengers to refrain from speaking.
First steps
Example of a "voice command" for
navigation:
"Navigate to address 11 regent street,
London"
Example of a "voice command" for the radio and
media:
"Play artist Madonna"
Example of a "voice command" for the
telephone:
"Call David Miller"
The voice commands, with a choice of 17 languages (Arabic, Brazilian, Czech,
Danish, Dutch, English, Farsi, French,
German, Italian, Norwegian, Polish,
Portuguese, Russian, Spanish, Swedish,
Turkish), are made using the language
previously chosen and set in the system.
For some voice commands, there are
alternative synonyms.
Example: Guide to / Navigate to / Go to / ...
The voice commands in Arabic for: "Navigate
to address" and "Display POI in the city", are
not available.
Information - Using the
system
When voice commands are activated, by
briefly pressing the button, help is
displayed on the touch screen, offering various
menus and enabling voice-based interaction with
the system.


A number of commands are available when a
menu is selected.


Press the Push To Talk button and tell me
what you'd like after the tone. Remember
you can interrupt me at any time by pressing this
button. If you press it again while I'm waiting for
you to speak, it'll end the conversation. If you
need to start over, say "cancel". If you want to
undo something, say "undo". And to get
information and tips at any time, just say "help".
If you ask to me do something and there's some
information missing that I need, I'll give you
some examples or take you through it step by

288
Event data recorders
Depending on the vehicle's equipment level, this
may include:
–

Seat and steering wheel position settings.
–


Chassis and air conditioning settings.
–


Personalised settings such as the interior
lighting.
Y

ou can enter your own data into the functions
of your vehicle's audio and telematic system, as
part of the selected functionalities.
Depending on the vehicle's equipment level,
this
may
include:
–

Multimedia data such as music, videos or
photos to be read by an integrated multimedia
system.
–


Address book data to be used with an
integrated hands-free system or with an
integrated navigation system.
–


Entered destinations.
–


Data regarding the use of online services.
This data for the comfort and infotainment
functions may be stored locally in the vehicle
or saved to a device that you have connected
to the vehicle (e.g.

smartphone, USB memory
stick or MP3 player). Data that you have entered
yourself may be deleted at any time.
This data may also be transmitted outside the
vehicle at your request, particularly when using
online services in line with the settings that you
have selected. Smartphone integration
(e.g.
Android
Auto
® or
Apple
®CarPlay®)
If your vehicle is equipped accordingly, you can
connect your smartphone or another mobile
device to the vehicle in order to operate it using
the vehicle's integrated controls. Images and
sounds from the smartphone can be transmitted
through the audio and telematics system.
Specific information is simultaneously sent
to your smartphone. Depending on the type
of
integration, this includes data such as location,
day/night mode and other general information
about the vehicle. For more information, please
refer to the user instructions for the vehicle or the
audio and telematics system.
Integrating a smartphone allows you to use
its applications, such as a navigation app or
music player. No other
integration between
the smartphone and the vehicle is possible, in
particular active access to vehicle data. How the
data is processed subsequently is determined
by the supplier of the application being used.
The ability the change settings depends on the
application in question and on the operating
system installed on your smartphone.
Online services
If your vehicle is connected to a wireless
network, data can be exchanged between
your vehicle and other systems. Connection
to a wireless network is made possible
via a transmitter located in your vehicle or a mobile
device that you have provided (e.g.

smartphone).
The online services can be used via this wireless
connection.
These include online services and
applications (apps) provided to you by the
Manufacturer or other suppliers.
Exclusive services
As regards the Manufacturer's online services,
the corresponding functions are described by
the Manufacturer in an appropriate medium
(e.g.
handbook, Manufacturer's website) and the
information about data protection is provided.
Personal data may be used for online services.
The exchange of data for this purpose takes
place over a secure connection, using for
example the Manufacturer's dedicated computer
systems. The collection, processing and use of
personal data for the development of services
are carried out solely on the basis of a legal
authorisation, for example in the case of a
legal emergency call system or a contractual
agreement or else under a consent agreement.
You can activate or deactivate the services and
functions (some may be chargeable) and, in
some cases, the vehicle's entire connection to
the wireless network. This does not include the
statutory functions and services such as the
emergency or assistance call system.
Third-party services
If you use online services provided by other
(third-party) suppliers, these services are subject

291
Alphabetical index
Changing a fuse 218
Changing a wheel
209
Changing a wiper blade

94–95
Changing the remote control battery

36
Changing to free-wheeling

200, 222
Charge level indicator (Electric)

20
Charging cable

183
Charging cable (Electric)

182
Charging connector (Electric)

181, 186, 188–189
Charging flap (Electric)

181, 186, 188–189
Charging system (Electric)

5, 8, 25, 179, 194
Charging the traction battery
(Electric)

20, 179, 186, 188–189
Checking the engine oil level

18
Checking the levels

194–196
Checking tyre pressures (using the kit)

206,
208–209
Checks

194, 196–198
Checks, routine

196–198
Child lock

132–133
Child lock on rear windows

133
Children

105, 112, 120–121, 127, 130, 130–131
Children (safety)

132
Child seats

105, 108–112, 118, 118–119, 130
Child seats, conventional

111–112,
118, 118–119
Child seats, i-Size

130
Child seats, ISOFIX

120–121, 127, 130, 130–131
Cleaning (advice)

180, 202–203Closing the boot 44
Closing the doors
28, 33, 43–44
Collision Risk Alert

165–166
Compressor, tyre inflation

206
Configuration, vehicle

24–25
Connected applications

274
Connection, Bluetooth

244, 257–258,
274–275, 279–280
Connection, Wi-Fi network

275
Connectivity

273
Consumption figures

25
Container, AdBlue®

199
Control, emergency boot release

35
Control, emergency door

28, 34–35
Control, heated seats

51
Control stalk, lighting

88
Control stalk, wipers

92–94
Control unit

182–183
Courtesy lamp

86
Courtesy lamp, front

86–87, 217
Courtesy lamp, rear

86–87, 217
Courtesy lamps

86–87, 217
Cover, load space

71
Crew cab, fixed

65–67
Crew cab, folding

67
Cruise control

154–157, 159–161
Cruise control, adaptive

157, 162–165
Cruise control by speed limit
recognition

156–157
Cruise control, dynamic with
Stop function

156–157D
DAB (Digital Audio Broadcasting) -
Digital radio
240–241, 254, 277
Date (setting)

26, 260, 282
Daytime running lamps

89, 214–215
Deactivating the passenger airbag

106, 110
Deactivation of DSC (ESC)

100
Deadlocking

33–34
Deferred charging

26
Deferred charging (Electric)

25–26, 181, 186, 189
Defrosting

53, 81
Demisting

81
Demisting, rear

82
Demisting, rear screen

82
Dimensions

233
Dipstick

18, 194
Direction indicators

89, 214–216, 218
Display, head-up

153–154
Domestic charging

183
Domestic charging (Electric)

187–189, 231
Door pockets

69
Doors, rear

43–44
Doors, side

39
Doors, side-hinged

33–34, 43–44, 216
Driver’s attention warning

169
Drive selector (Electric)

147, 197
Driving

134–135
Driving aids camera (warnings)

152
Driving aids (recommendations)

152
Driving economically

7

293
Alphabetical index
Horn 99
I
Ignition 138–139, 280
Ignition on
139
Immobiliser, electronic

136
Indicator, AdBlue® range

18
Indicator, coolant temperature

17–18
Indicator, engine oil level

18
Indicator lamps, operation

88
Indicators, direction

89
Inflating tyres

198, 236
Inflating tyres and accessories
(using the kit)

206, 208–209
Information, vehicle

287
Infrared camera

153
Instrument panel

9, 153
Intelligent Traction Control

101
Internet browser

271, 274
ISOFIX

127, 130, 130–131
J
Jack 209–210, 277
Jump starting
219
K
Key 28–29, 31–35
Key, electronic
28, 139
Keyless Entry and Starting

28–34, 137–138
Key not recognised

139
Key with remote control

33, 136
Kit, hands-free

243–244, 257, 279
Kit, puncture repair

206–209
Kit, temporary puncture repair

206–209
L
Labels 5, 57
Labels, identification
235
Lane Departure Warning System
(LDWS)

168–169
Leather (care)

203
Level, AdBlue®

196
Level, brake fluid

195
Level, Diesel additive

196–197
Level, engine coolant

17–18, 195
Level, engine oil

18, 194
Level, headlamp wash

93
Level, power steering fluid

195
Levels and checks

194–196
Level, screenwash fluid

93, 196
Lighting

88
Lighting dimmer

22
Lighting, exterior

88
Lighting, guide-me home

90
Lighting, interior 86, 92
Lighting, mood
92
Lighting, welcome

90
Loading

72, 191–192
Loading area fittings

71
Load reduction mode

190
Load restraint

71
Locating your vehicle

29
Locking

28–29, 33
Locking from the inside

37–38
Locking the doors

37
Low fuel level

177–178
Lumbar

48, 51–52
M
Mains socket (domestic network) 182
Maintenance (advice)
180, 202
Maintenance, routine

153, 196, 198
Manoeuvring aids (recommendations)

152
Map reading lamps

86
Markings, identification

235
Massage function

51–52
Mat

68, 153
Memorising a speed

154–155
Menu

256
Menu, main

24, 238
Menus (audio)

251–252, 263–264
Menu short cuts

24
Messages

281
Messages, quick

281