2020 CITROEN DS7 CROSSBACK maintenance

WELCOME
Thank you for choosing DS 7.
This document contains the key information and recommendations you will need
to be able to explore your vehicle in complete safety. We strongly recommend
familiarising yourself with it, as well as the Maintenance and Warranty Guide.
Your vehicle will be fitted with only some of the equipment described in this
document, depending on its trim level, version and the specification for the
country in which it was sold.
The descriptions and illustrations are for guidance only.
The DS brand is marketed by Automobiles CITRO

3
Contents
137 Parking sensors
138 Reversing camera
140 360 Vision
07 Practical information
143 Compatibility of fuels
143 Refuelling
144 Misfuel prevention (Diesel)
145 Rechargeable hybrid system
153 Charging the traction battery
(Rechargeable hybrid)
155
Towing device
156 Towing device with retractable ball joint
157 Roof bars
158 Very cold climate screens
158 Snow chains
159 Energy economy mode
159 Bonnet
160 Engine compartment
161 Checking levels
163 Checks
165 AdBlue® (BlueHDi)
166 Free-wheeling
167 Advice on care and maintenance
08 In the event of a breakdown
170 Warning triangle
170 Running out of fuel (Diesel)
170 Tool kit
172 Temporary puncture repair kit
175 Spare wheel
178 Changing a bulb
180 Fuses
181 12 V battery/Accessory batteries
186 Towing the vehicle
09 Technical data
189 Engine technical data and towed loads
190 Petrol engines
191 Diesel engines
192 Rechargeable hybrid engines
193 Dimensions
193 Identification markings
10 DS IRIS SYSTEM - 12" touch screen Infotainment
system
194
First steps
197 Customisation
198 Steering mounted controls
198 Applications
199 Voice commands
200 Navigation
201 Connectivity
203 Mirror Screen
204 Media
206 Phone
207 Settings
208 Help
11 Vehicle data recording and privacy
Alphabetical index
Appendix

66
Lighting and visibility04
dipped beam headlamps come on automatically
when the ignition is switched off.
You can activate/deactivate and adjust
the duration of the guide-me-home lighting
in the Settings > Vehicle touch screen application.
Manual

►  With the ignition off, pull the lighting control
stalk toward you ("headlamp flash") to activate/
deactivate the function.
Manual guide-me-home lighting goes off
automatically after a period of time.
Welcome lighting
When the vehicle is unlocked in low light
conditions and the "Automatic illumination of
headlamps" function is activated, this system
automatically switches on:
–

O
n the outside, sidelamps, dipped beam
headlamps and door mirror spotlamps.
–

Inside
, courtesy lamps and footwell lighting.
You can activate/deactivate and adjust
the duration of the welcome lighting in the
Settings > Vehicle touch screen application.
Door mirror spotlamps
These spotlamps facilitate access to the vehicle
by lighting the ground near the front doors.
The spotlamps come on automatically:
–

when the v
ehicle is unlocked.
–

when a door is opened.
–


when a reque
st to locate the vehicle is received
from the remote control.
They also come on with the welcome lighting and
guide-me-home lighting functions.
They go off automatically after 30 seconds.
Automatic lighting
systems - General
recommendations
The automatic lighting systems use a detection
camera, located at the top of the windscreen.
Operating limits
The system may be disrupted or not work
correctly:
–

When visibility c
onditions are poor
(e.g. snowfall, heavy rain).
–

If the windscreen is dirty
, misted-up or
masked (e.g. sticker) in front of the camera.
–

If the v
ehicle is facing highly reflective signs
or safety barrier reflectors.
The system is not able to detect:
– R oad users that do not have their own
lighting, such as pedestrians.
–

V
ehicles with hidden lighting (e.g. travelling
behind a safety barrier on the motorway).
–

V
ehicles at the top or bottom of a steep
slope, on winding roads, on crossroads.
Maintenance
Clean the windscreen regularly,
particularly the area in front of the camera.
The internal surface of the windscreen can
also become misted around the camera.
In humid and cold weather, demist the
windscreen regularly.
Do not allow snow to accumulate on the
bonnet or roof of the vehicle as this could
obstruct the camera.
Automatic headlamp
dipping
For more information, refer to the General
recommendations for automatic lighting
systems.
With the ring of the lighting control stalk in the
"AUTO" position and the function activated on the
touch screen, this system automatically switches
between dipped and main beam headlamps,

72
Lighting and visibility04
Maintenance
recommendations
The infrared camera has a wash nozzle connected
to the vehicle’s front screenwash system.
This nozzle operates every 5th use of the
screenwash.
Regularly check that the camera is clean.
In bad weather, or in wintry conditions, ensure
that the camera is not covered with mud, ice or
snow.
Malfunction
If the event of a malfunction, this warning
lamp comes on in orange on the
instrument panel, accompanied by the display of
a message.
Have it checked by a dealer or a qualified
workshop.
Wiper control stalk
Before operating the wipers in wintry
conditions, clear any snow, ice or frost
from the windscreen and around the wiper
arms and blades.
Do not operate the wipers on a dry
windscreen. In extremely hot or cold
weather, check that the wiper blades are not
stuck to the windscreen before operating the
wipers.
After using an automatic car wash, you
may temporarily notice abnormal noises
and poorer wiping performance.  You do not
need to replace the wiper blades.
Without AUTO wiping



With AUTO wiping

Windscreen wipers
►  To select the wiping speed: raise or lower the
stalk to the desired position.
Fast wiping (heavy rain)
Normal wiping (moderate rain)
Intermittent wiping (proportional to the
vehicle’s speed)
Switching off
Single wipe (press down and release).
or
Automatic wiping
Refer to the corresponding section.
In position 1 or 2, the wiping frequency is
automatically reduced when the speed of
the vehicle drops below 3 mph (5 km/h).
When the speed is above 6 mph (10 km/h)
again, the wiping frequency returns to the
original frequency (fast or normal).
After the ignition has been switched off,
the wipers may move slightly at the foot
of the windscreen.
If the ignition has been switched off with
the windscreen wipers active, you must
operate the control stalk again to reactivate
wiping when the ignition is switched on again
(unless the ignition was off for less than
a minute).
Single wipe
►  Pull the stalk briefly towards you.

73
Lighting and visibility04
Windscreen wash
►  Pull the wiper control stalk towards you and
hold.
A final wiping cycle is performed when
screenwashing ends.
The windscreen wash jets are
incorporated into the tip of each wiper
arm.
Screenwash fluid is sprayed along the length
of the wiper blade. This improves visibility and
reduces screenwash fluid consumption.
To avoid damaging the wiper blades, do
not operate the screenwash if the
screenwash reservoir is empty.
Only operate the screenwash if there is no risk
of the fluid freezing on the windscreen and
hindering visibility. During the winter period,
use "very cold climate" rated products.
Never top up with water.
Rear wiper

►  Turn the ring to align the desired symbol with
the marking.
Off
Intermittent wiping
Screenwash-wipe
Reverse
When reverse gear is engaged, the rear wiper will
come into operation automatically if the front
windscreen wipers are operating.
It is configured in the Settings > Vehicle
touch screen application.
In the event of accumulation of snow or
hard frost or if a bicycle carrier is fitted to
a towing system, deactivate the automatic
rear wiper via theSettings > Vehicle touch
screen application.
Rear screenwash
►  Turn the ring as far as it will go and hold it in
position.
The screenwash and the wiper operate for as long
as the ring remains turned.
A final wiping cycle is performed when screen
washing ends.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in wintry weather (ice, snow), to release
the wiper blades from the windscreen.
To maintain the effectiveness of the flat
wiper blades, it is advisable to:
–

handle them with c
are.
–

clean them regularly using soap
y water.
–

a

void using them to hold cardboard on the
windscreen.
–

replac
e them at the first signs of wear.
Before removing a windscreen wiper blade

Operating the wiper control stalk immediately
after switching off the ignition will place the
wiper blades in a vertical position.
► Proceed with the desired operation or the
replacement of the wiper blades.
After refitting a windscreen wiper blade
►  To return the wiper blades to their initial
position after the operation, switch on the ignition
and operate the wiper control stalk.

83
Safety05
At a speed greater than 12 mph (20 km/h), these
warning lamps flash, accompanied by an audible
signal for approximately two minutes. After this
time, these warning lamps remain on as long as
the seatbelts are not refastened.
Advice
The driver must ensure that passengers
use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not invert the seat belt buckles, as they will
not fulfil their role properly.
To ensure the proper functioning of the belt
buckles, make sure that there are no foreign
bodies present (e.g. a coin) before fastening.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible over the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
At the front, adjusting the position of the
seat belt may require the seat height to be
adjusted.
In order to be effective, a seat belt must:
– be tigh tened as close to the body as
possible.
–

be pulled in fron
t of you with a smooth
movement, checking that it is not twisted.
–

must only be used t
o secure one person.
–

no
t show signs of tearing or fraying.
–

no
t be changed or modified, in order to avoid
affecting its performance.
Recommendations for children
Use a suitable child seat if the passenger
is less than 12 years old or shorter than 1.5
metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all work on your vehicle's seat
belts, contact a qualified workshop with the
skills and equipment needed, which a dealer is
able to provide.
Have your seat belts checked regularly by a
dealer or a qualified workshop, particularly if
the straps show signs of damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by dealers.
Airbags
General information
This system is designed to improve the safety
of the occupants of the front seats and the rear
outer seats in the event of a violent collision. The
airbags supplement the action of the seat belts
equipped with a force limiting system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–

In the e
vent of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–

In the e
vent of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to protect
you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.

113
Driving06
In the presence of areas in shade, or in
conditions of bright sunlight or inadequate
lighting, the image may be darkened and with
lower contrast.
Obstacles may appear further away than they
actually are.
Sensors
The operation of the sensors, as well as
any associated functions, may be disrupted by
noise pollution such as that emitted by noisy
vehicles and machinery (e.g. lorries, pneumatic
drills), by the accumulation of snow or dead
leaves on the road or in the event of damaged
bumpers and mirrors.
When reverse gear is engaged, an audible
signal (long beep) indicates that the sensors
may be dirty.
A front or rear impact to the vehicle can
upset the sensors’ settings, which is not
always detected by the system: distance
measurements may be distorted.
The sensors do not systematically detect
obstacles that are too low (pavements, studs)
or too thin (trees, posts, wire fences).
Certain obstacles located in the sensors’ blind
spots may not be detected or may no longer be
detected during the manoeuvre.
Certain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
Maintenance
Clean the bumpers and door mirrors and
the field of vision of the cameras regularly.
When washing your vehicle at high pressure,
direct the spray from at least 30 cm away from
the radar, sensors and cameras.
Mats/Pedal trims
The use of mats or pedal trims not
approved by the Manufacturer may interfere
with the operation of the speed limiter or
cruise control.
To avoid any risk of jamming the pedals:
–

Ensure tha
t the mat is secured correctly.
–

Ne
ver fit one mat on top of another.
Units of speed
Ensure that the units of speed displayed
on the instrument panel (mph or km/h) are
those for the country you are driving in.
If this is not the case, when the vehicle is
stationary, set the display to the required
units of speed so that it complies with what is
authorised locally.
In case of doubt, contact a dealer or a qualified
workshop.
Shortcuts for driving aids
The full list of available driving aids can be found
in the Functions tab. Driving aids can be accessed directly to quickly
activate/deactivate them.
By default, driving aids are already stored in the
Shortcuts tab (e.g. Stop & Start, Lane keeping
assist).
Other driving aids can be added or deleted from
this tab.
It is configured in the ADAS>Functions
touch screen application.
► 
Press the button corresponding to the
driving assistance concerned:
•

Full s
ymbol: the function is added to the
Shortcuts tab.
•

Empty s
ymbol: the function is deleted from
the Shortcuts tab.
►  Check the modification in the Shortcuts tab.




►  Press this button to access directly to the
Shortcuts tab.
Multiple deactivation
It is possible to deactivate several driver
assistance functions simultaneously.
This is done in two steps:

129
Driving06
This is a normal behavior indicating that a
condition is not fulfilled and which does not
request the support of a workshop.
In any situations with ignition on where automatic
braking presents a risk, deactivating the system
via the driving aids touch screen application is
recommended, for instance:
–

T
owing a trailer (particularly a trailer without
its own braking system).
–

Carrying long objects on roo
f bars.
–

D
riving with snow chains.
–

U
sing an automatic car wash.
–

Performing an
y maintenance (e.g. changing a
wheel, working inside the engine compartment).
–

Placing the v
ehicle on a rolling bench in a
workshop.
–

T
owing the vehicle.
–

Follo
wing an impact to the windscreen close to
the detection camera.
The system is automatically deactivated
once the use of a different diameter
"space-saver" type spare wheel is detected, or
if a fault with the two lateral brake lamps is
detected.
The system diagnoses permanently its
capability and may inhibit itself without
specific driver indication, if the system is
outside of the regular operating conditions
(e.g. sensor initialization, board voltage out of
regular range, activation of stability system).
Therefore, the system may not be available
just after starting the vehicle.
It can be dangerous to drive if the brake
lamps are not in perfect working order.
The driver must not overload the vehicle
(keep within the GVW limit and load
height limits for roof bars).
Following an impact (e.g.  a collision), the
system is automatically deactivated.
Have it checked by a dealer or a qualified
workshop.
Collision Risk Alert
This function warns the driver if there is a risk
of collision with the preceding vehicle, or with a
pedestrian or cyclist.
Modifying the alert trigger threshold
The trigger threshold determines the sensitivity
with which the function warns of the risk of
collision.
It is configured in the ADAS touch screen
application.
►  Select one of the 3 preset
thresholds: "Far ", "Medium" or "Near".
The selected threshold is memorised when the
ignition is switched off.
Operation
Depending on the collision risk detected by the
system and the alert trigger threshold chosen
by the driver, different levels of alert may be
triggered and displayed on the instrument panel.
The system takes into account the vehicle
dynamics, the difference speed of the own vehicle
and the object identified for the collision risk, and
the operation of the vehicle (e.g. actions on the
pedals, steering wheel) to trigger the alert at the
most relevant moment.
(orange)
Level 1: visual alert only, warning that the
preceding vehicle is very close.
The message "Vehicle close" is displayed.
(red)
Level 2: visual and audible alert, warning
that a collision is imminent.
The message "Brake!" is displayed.
Level 3: a micro-braking may be given, confirming
the risk of collision (optional).
While approaching a vehicle too quickly,
the level 2 alert may be displayed directly.
Important: the level 1 alert depends on the
trigger threshold selected. It reacts only on
moving vehicles. It is disabled automatically at
lower speed.