2020 CITROEN DS7 CROSSBACK Exchange

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Vehicle data recording and privacy11
Vehicle data recording and
privacy
Electronic control units are installed in your
vehicle. These control units process data received
from the vehicle's sensors, for example, or data
they generate themselves or exchange with
each other. Some of these control units are
required for the correct operation of your vehicle,
some others assist you while driving (driving or
manoeuvring aids), while others provide comfort
or infotainment functions.
The following contains general information about
how data is processed within the vehicle.
You will find additional information about the
specific data which is downloaded, stored
and transmitted to third parties and what it
is used for in your vehicle under the keyword
"Data protection". This information is directly
associated with the references for the functions
in question contained in the corresponding
vehicle handbook, or in the general terms and
conditions of sale.
This information is also available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
In
formation about the state of the vehicle
(e.g. speed, travel time, lateral acceleration,
wheel rotation rate, fastened seat belts display). –

En
vironmental conditions (e.g. temperature,
rain sensor, distance sensor).
As a general rule, this data is temporary, is
not stored for longer than one operating cycle
and is only used within the vehicle itself. The
control units often record this data (including
the vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–
O
perating state of system components
(e.g. filling level, tyre pressures, battery charge
status).
–
Faults and malfunctions in import
ant system
components (e.g. lamps, brakes).
–
Sy
stem reactions in specific driving situations
(e.g. deployment of an airbag, triggering of
stability control and braking systems).
–
In
formation about events which have damaged
the vehicle.
–
For electric and rechargeable h
ybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g. if the vehicle has
detected a malfunction), it may be necessary to
record data which would otherwise simply not be
stored.
When taking your vehicle in for servicing
(e.g. repairs, maintenance), the stored operating
data may be read along with the vehicle's identification number and used if necessary.
The personnel working for the servicing network
(e.g. garages, manufacturers) or third parties
(e.g. roadside assistance agents) may read the
vehicle's data. This also applies to work carried
out under warranty and quality assurance
measures.
This data is generally read via the OBD (On-Board
Diagnostics) port fitted by law to the vehicle. It
is used to report on the technical state of the
vehicle or its components and facilitates the
diagnosis of malfunctions, in compliance with
warranty obligations and for quality improvement.
This data, in particular the information relating
to stress on components, technical events,
operator errors and other malfunctions, is
sent to the Manufacturer, if necessary, along
with the vehicle's identification number. The
Manufacturer's liability may also be engaged. The
Manufacturer may also use the operating data
taken from the vehicle for product recalls. This
data may also be used to check the customer's
warranty and any claims made under warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request. Comfort and infotainment
functions
Comfort settings and personalised settings
may be saved in the vehicle and modified or
reinitialised at any time.

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Vehicle data recording and privacy11
Depending on the vehicle's equipment level, this
may include:
–

Sea
t and steering wheel position settings.
–

C
hassis and air conditioning settings.
–

Personalised settings such as the in
terior
lighting.
You can enter your own data into the functions of
your vehicle's audio and telematic system, as part
of the selected functionalities.
Depending on the vehicle's equipment level, this
may include:
–

Multimedia da
ta such as music, videos or
photos to be read by an integrated multimedia
system.
–

Addre
ss book data to be used with an
integrated hands-free system or with an
integrated navigation system.
–

En
tered destinations.
–

Da
ta regarding the use of online services.
This data for the comfort and infotainment
functions may be stored locally in the vehicle or
saved to a device that you have connected to the
vehicle (e.g. smartphone, USB memory stick or
MP3 player). Data that you have entered yourself
may be deleted at any time.
This data may also be transmitted outside the
vehicle at your request, particularly when using
online services in line with the settings that you
have selected. Smartphone integration
(e.g. Android Auto
® or
Apple
®CarPlay®)
If your vehicle is equipped accordingly, you can
connect your smartphone or another mobile
device to the vehicle in order to operate it using
the vehicle's integrated controls. Images and
sounds from the smartphone can be transmitted
through the audio and telematics system.
Specific information is simultaneously sent
to your smartphone. Depending on the type
of integration, this includes data such as location,
day/night mode and other general information
about the vehicle. For more information, please
refer to the user instructions for the vehicle or the
audio and telematics system.
Integrating a smartphone allows you to use
its applications, such as a navigation app or
music player. No other integration between
the smartphone and the vehicle is possible, in
particular active access to vehicle data. How the
data is processed subsequently is determined
by the supplier of the application being used.
The ability the change settings depends on the
application in question and on the operating
system installed on your smartphone.
Online services
If your vehicle is connected to a wireless network,
data can be exchanged between your vehicle and
other systems. Connection to a wireless network
is made possible via a transmitter located in your vehicle or a mobile device that you have provided
(e.g. smartphone). The online services can be
used via this wireless connection. These include
online services and applications (apps) provided
to you by the Manufacturer or other suppliers.
Exclusive services
As regards the Manufacturer's online services,
the corresponding functions are described by
the Manufacturer in an appropriate medium
(e.g. handbook, Manufacturer's website) and the
information about data protection is provided.
Personal data may be used for online services.
The exchange of data for this purpose takes place
over a secure connection, using for example the
Manufacturer's dedicated computer systems.
The collection, processing and use of personal
data for the development of services are carried
out solely on the basis of a legal authorisation,
for example in the case of a legal emergency call
system or a contractual agreement or else under
a consent agreement.
You can activate or deactivate the services and
functions (some may be chargeable) and, in
some cases, the vehicle's entire connection to
the wireless network. This does not include the
statutory functions and services such as the
emergency or assistance call system.
Third-party services
If you use online services provided by other (third-
party) suppliers, these services are subject to the
responsibility, the data protection and the terms

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Vehicle data recording and privacy11
and conditions of use of the supplier in question.
The Manufacturer often has no influence over the
content exchanged in this regard.
Please therefore ensure that you are aware of
the nature, extent and purpose of the collection
and use of personal data as part of the third-
party services provided by the service provider in
question.