2020 CITROEN DS7 CROSSBACK ECO mode

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Lighting and visibility04
Maintenance
recommendations
The infrared camera has a wash nozzle connected
to the vehicle’s front screenwash system.
This nozzle operates every 5th use of the
screenwash.
Regularly check that the camera is clean.
In bad weather, or in wintry conditions, ensure
that the camera is not covered with mud, ice or
snow.
Malfunction
If the event of a malfunction, this warning
lamp comes on in orange on the
instrument panel, accompanied by the display of
a message.
Have it checked by a dealer or a qualified
workshop.
Wiper control stalk
Before operating the wipers in wintry
conditions, clear any snow, ice or frost
from the windscreen and around the wiper
arms and blades.
Do not operate the wipers on a dry
windscreen. In extremely hot or cold
weather, check that the wiper blades are not
stuck to the windscreen before operating the
wipers.
After using an automatic car wash, you
may temporarily notice abnormal noises
and poorer wiping performance.  You do not
need to replace the wiper blades.
Without AUTO wiping



With AUTO wiping

Windscreen wipers
►  To select the wiping speed: raise or lower the
stalk to the desired position.
Fast wiping (heavy rain)
Normal wiping (moderate rain)
Intermittent wiping (proportional to the
vehicle’s speed)
Switching off
Single wipe (press down and release).
or
Automatic wiping
Refer to the corresponding section.
In position 1 or 2, the wiping frequency is
automatically reduced when the speed of
the vehicle drops below 3 mph (5 km/h).
When the speed is above 6 mph (10 km/h)
again, the wiping frequency returns to the
original frequency (fast or normal).
After the ignition has been switched off,
the wipers may move slightly at the foot
of the windscreen.
If the ignition has been switched off with
the windscreen wipers active, you must
operate the control stalk again to reactivate
wiping when the ignition is switched on again
(unless the ignition was off for less than
a minute).
Single wipe
►  Pull the stalk briefly towards you.

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Safety05
Horn

►  Press the central part of the steering wheel.
Pedestrian horn
(Rechargeable hybrid)
This system alerts pedestrians that the vehicle is
approaching, when driving in Electric mode (100%
electric driving).
The pedestrian horn operates once the vehicle is
moving and at speeds of up to 19 mph (30 km/h),
in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.
**
Depending on the geographic c overage provided by the "eCall (SOS)" and "DS ASSISTANCE" systems.
The list of countries covered and the telematic services provided is available from dealers or on the website for your country. Have it checked by a dealer or a qualified
workshop.
Emergency or assistance
call




1. eCall (SOS)
2. DS ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall (SOS) system provides direct contact to
the emergency services and is fully built into the
vehicle. This contact is made either automatically
via the sensors built into the vehicle, or by
pressing button 1.
According to the country of sale, the eCall (SOS)
system corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall (SOS) system is activated by default.
►  To make an emergency call manually, press
button 1 for more than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall (SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►  Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
In the event that a serious accident is
detected by the sensors built into the
vehicle, such as the airbag control unit, an
emergency call is made automatically.
The eCall (SOS) system is a public service
of general interest and is free-of-charge.

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Safety05
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly.
–
The indic
ator lamp flashes red: emergency
battery is flat. This will be recharged after a few
minutes' driving.
–

The indic
ator lamp is fixed red: system
malfunction. The emergency and assistance call
services may not work.
–

If the indic
ator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
The malfunction of the system does not
prevent the vehicle from driving.
When an onboard system update is being
performed, the eCall (SOS) function is not
available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection Regulation
- GDPR) and Directive 2002/58/EC of the
European Parliament and the Council, and in
particular, seeks to protect the vital interests
of the data subject, in accordance with Article
6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to collect
and process the following data relating to the
vehicle: vehicle identification number, vehicle
type (passenger vehicle or light commercial
vehicle), fuel type or power source, three
most recent locations and direction of travel,
number of passengers and a timestamped log
file of the automatic activation of the system
and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory is
not accessible from outside the system until a
call is made. The system is not traceable and
is not continuously monitored in its normal
operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall be
notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or involves a
disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.

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Safety05
DS ASSISTANCE
►  If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►  Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and DS AUTOMOBILES.
It can be configured in the Settings touch
screen application.
If you purchased your vehicle outside the
dealer network, you are invited to have a
dealer check the configuration of these
services and, if desired, modify it as required.
In a multilingual country, services can be
configured to use the official national
language of your choice.
For technical reasons and in particular to
improve the quality of telematics services
provided to customers, the Manufacturer
reserves the right to carry out updates to the
vehicle's on-board telematics system at any
time.
* Depending on the geographic c overage of the "eCall (SOS)" and "DS ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is available from dealers or on the website for your country.
During an update to the vehicle's on-board
telematics system, the DS ASSISTANCE
system will be unavailable.
If you benefit from the DS CONNECT BOX
offer with the SOS and Assistance Pack
included, there are additional services
available to you in your personal space, via the
website for your country.
For information about the SOS and Assistance
Pack, please refer to the general conditions for
these services.
Electronic stability control
(ESC)
The electronic stability control programme
includes the following systems:
–

An
ti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–

Emergenc
y braking assistance (EBA).
–

An
ti-slip regulation (ASR).
–

Dynamic st
ability control (DSC).
–

Trailer st
ability assist (TSA).
Anti-lock braking system
(ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
► When braking in an emergency, depress the
pedal very firmly and maintain this pressure.
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
The fixed illumination of this warning lamp
signals that there is a fault with the ABS.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a dealer or a qualified
workshop.
This warning lamp, when lit together with
the STOP and ABS warning lamps,

96Driving06
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
►  Monitor your environment and keep your
hands on the wheel to be able to react to anything
that may happen any time.
►  Drive smoothly, anticipate the need for braking
and maintain a longer safety distance, especially
in bad weather.
►  Stop the vehicle before performing operations
that require sustained attention (e.g. settings).
►  During long trips, take a break every 2 hours.
Important!
Never leave the engine running in a closed
space without sufficient ventilation.
Internal combustion engines emit toxic
exhaust gases such as carbon monoxide.
Danger of poisoning and death!
In very severe wintry conditions
(temperature below -23°C), let the engine
run for 4 minutes before moving off, to ensure
the correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied. Risk of overheating and
damaging the braking system!
Never park the vehicle and never leave the
engine running on a flammable surface
(e.g. dry grass, dead leaves).The vehicle
exhaust system is very hot, even several
minutes after the engine stops. Risk of fire!
Never drive on surfaces covered with
vegetation (e.g. tall grass, accumulated
dead leaves, crops, debris) such as a field, a
country lane overgrown with bushes or a
grassy verge.
This vegetation could come into contact with
the vehicle's exhaust system or other systems
which are very hot. Risk of fire!
Make sure you do not leave any item in the
passenger compartment which could act
like a magnifying glass under the effect of the
sun's rays and cause a fire. Risk of fire or
damage to interior surfaces!
Never leave the vehicle unattended, with
the engine running. If you have to leave
your vehicle with the engine running, apply the
parking brake and put the automatic gearbox
into position N or P.
Never leave children inside the vehicle
unsupervised.
E-TENSE 4X4 360
Repeated hard braking in this vehicle
can generate loud banging noises which are
completely normal.
Continue driving but with lighter braking so
that the braking system can cool down.
The performance of the braking system
remains unaffected.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to the
internal combustion engine or electric motor, the
gearbox and the electrical systems of the vehicle.


If the vehicle absolutely must drive through a
flooded section of road:
►  Check that the depth of the water does not
exceed 15 cm, taking account of waves that might
be generated by other users.
►  Deactivate the Stop & Start function.
►  For rechargeable hybrid engines, place the
mode selector in 4WD position (depending on
version).
►  Drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10 km/h).

98Driving06
Move the electronic key so that the engine can
be started or switched off.
If there is still a problem, refer to the "Key not
detected - Back-up starting or Back-up switch-
off" section.
Illuminated animations of the "START/
STOP" button indicate the presence or
absence of the electronic key in the passenger
compartment.
Starting
►  Select mode P or N on the automatic gearbox,
then depress the brake pedal.


►  Press the "START/STOP" button while
maintaining pressure on the pedal until the engine
starts.
Diesel engines
In negative temperatures and/or when the
engine is cold, starting takes place only after the
preheating warning lamp goes out.
If this warning lamp comes on after
pressing the "START/STOP" button:
►  Keep the pedal fully depressed and do not
press the "START/STOP" button again until the
engine is running.
In all circumstances, if one of the starting
conditions is not met, a message is displayed.
In some circumstances, a message indicates
that it is necessary to turn the steering wheel
while pressing the "START/STOP" button to assist
unlocking of the steering column.
Petrol engines
With Petrol engines, after a cold start,
pre-heating the catalytic converter can cause
noticeable engine vibrations, for anything up
to 2 minutes (accelerated idle speed).
Starting rechargeable hybrid
vehicles
►  Fully depress the brake pedal and press the
START/STOP button for approximately 2 seconds.
►  Keep your foot on the pedal until this
indicator lamp comes on, indicating the
activation of the rechargeable hybrid system
(confirmed by an audible signal).
To exit Park mode, wait for the READY
indicator lamp to come on.
By default, the system starts in Electric mode.
Depending on certain parameters (battery
charge level or outside temperature), the system
determines whether it is necessary to start the
petrol engine.
It is possible to change the driving mode at any
time using the mode selector.
When the vehicle starts in electric mode,
it makes no noise.
Pay particular attention to pedestrians and
cyclists who may not hear the vehicle coming
despite the pedestrian horn.
Switching off
►  Immobilise the vehicle using the parking
brake.
►  Select mode P on the automatic gearbox.
►  Press the "START/STOP" button.
►  For rechargeable hybrid vehicles, before
leaving the vehicle, check that the READY
indicator lamp is switched off.
In some circumstances, it is necessary to turn the
steering wheel to lock the steering column.
On certain versions with an automatic gearbox
(EAT8), the steering column does not lock, but the
gearbox locks in mode P.
If the vehicle is not immobilised, the
engine will not stop.
With the engine off, the braking and
steering assistance systems are also cut
off - risk of loss of control of the vehicle!
Never leave your vehicle with the
electronic key still inside.

99Driving06
Switching on the ignition
without starting the engine
With the electronic key in the passenger
compartment, pressing the "START/STOP" button,
without depressing any of the pedals, allows the
ignition to be switched on without starting the
engine.
► Press this button again to switch off the
ignition and allow the vehicle to be locked.
Key not detected
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or if
the battery in the electronic key is flat.


►  Place and hold the remote control against the
back-up reader.
►  Select mode P on the automatic gearbox, then
depress the brake pedal. ► 
Press the "START/STOP" button.
The engine starts.
Back-up switch-off

If the electronic key is not detected or is no longer
in the recognition zone, a message appears in the
instrument panel when closing a door or trying to
switch off the engine.
►  To confirm the instruction to switch off the
engine, press the "START/STOP" button for
approximately 5 seconds.
In the event of a fault with the electronic key,
contact a dealer or a qualified workshop.
Emergency switch-off
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►  Press the "START/STOP" button for about
5 seconds. In this case, the steering column locks as soon as
the vehicle stops.
Electric parking brake
In automatic mode, this system applies the
parking brake when the engine is switched off
and releases it when the vehicle moves off.




At any time, with the engine running:
►  To apply the parking brake, briefly pull the
control.
►  To release it, briefly push the control while
pressing the brake pedal.
Automatic mode is activated by default.
This automatic operation can be deactivated in
certain situations.
Indicator lamp
This indicator lamp comes on both on the
instrument panel and on the control to
confirm that the parking brake has been applied,
accompanied by display of the message "Parking
brake applied".

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Driving06
Parking the vehicle with the brake
released
In very cold conditions (ice), applying the
parking brake is not recommended.
To immobilise the vehicle, place the chock
against one of the wheels.
Mode P is automatically selected when
the ignition is switched off. The wheels
are blocked.
For more information on Free-wheeling, refer
to the corresponding section.
If you open the driver's door while mode N
is engaged, an audible signal will sound
and mode P will be engaged. The audible signal
stops when the driver's door is closed.
Deactivating automatic
operation
In some situations, for example when it is
extremely cold or when towing (e.g. caravan,
breakdown), it may be necessary to deactivate
automatic operation of the system.
►  Start the engine.
►  Use the control to apply the parking brake, if it
is released.
►  Take your foot fully off the brake pedal.
►  Keep the control pushed in the release
direction for 10 to a maximum of 15 seconds. ► 
Release the control.
►  Depress and hold the brake pedal.
►  Pull the control in the application direction for
2 seconds.
This indicator lamp on the instrument
panel comes on to confirm deactivation of
the automatic functions.
►  Release the control and the brake pedal.
From this point onwards, only the manual
functions, using the control, allow the parking
brake to be applied and released.
►  Follow this procedure again to reactivate
automatic operation (confirmed by the indicator
lamp on the instrument panel going out).
Emergency braking
If depressing the brake pedal fails to provide
effective braking or in exceptional circumstances
(e.g. driver unwell, assisted driving), the vehicle
can be braked by sustained pulling on the electric
parking brake control. Braking continues for as
long as the control is kept pulled, and ceases
when the control is released.
The ABS and DSC systems stabilise the vehicle
during emergency braking.
If emergency braking malfunctions, the message
"Parking brake fault" will be displayed on the
instrument panel.
If the ABS and DSC systems
malfunction, indicated by lighting
one or both warning lamps on the instrument
panel, the vehicle’s stability is no longer ensured. ► 
In this case, ensure the vehicle's stability by
successive and repeated "pull-release" actions on
the electric parking brake control until the vehicle
comes to a complete stop.
Automatic gearbox
Automatic 8-speed gearbox with a push selector.
It also offers a manual mode with gear changes
via control paddles located behind the steering
wheel.
Gearbox selector positions
P. Park
For parking the vehicle: the front wheels are
blocked.
R. Reverse gear
N. Neutral
For moving the vehicle with the ignition off, or
to allow it to free-wheel.
For more information on Changing to free-
wheeling, refer to the corresponding section.
D. Driving in automatic mode
The gearbox manages gear changes according
to the style of driving, the road profile and the
vehicle load.
M. Driving in manual mode
The driver changes gear using the steering-
mounted controls.