2020 CITROEN DS7 CROSSBACK assist

47
Ease of use and comfort03
Mirrors
Door mirrors
Adjustment



►  Turn control A to the right or to the left to
select the corresponding mirror.
►  Move the control in any of the four directions
to adjust.
►  Return the control to the central position.
For optimum safety, adjust the mirrors to
reduce the "blind spot".
The objects observed are, in reality, closer than
they appear. Take this into account in order
to correctly judge the distance of vehicles
approaching from behind.
Folding
Automatic: lock the vehicle using the electronic
key.
Manual: with the ignition on, move control
A downwards.
If the mirrors are folded using control A,
they will not unfold when the vehicle is
unlocked.
Unfolding
Automatic: unlock the vehicle using the electronic
key.
Manual: with the ignition on, move control A
upwards.
The mirrors can be folded manually if necessary.
Automatic folding/unfolding of the door
mirrors is configured in the Settings >
Vehicle touch screen application.
Before using an automatic car wash, fold the
mirrors.
Automatic tilting in reverse gear
Depending on version, this function allows you to
automatically tilt the mirrors downwards to assist
with parking manoeuvres in reverse gear.
With the engine running, on engaging reverse
gear, the mirror glasses tilt downwards.
They each return to their original positions:
–

A fe
w seconds after coming out of reverse gear.
–

O
nce the vehicle speed exceeds 6 mph
(10 km/h).
–

When the engine is s
witched off.
It can be activated/deactivated in the
Settings > Vehicle touch screen
application.
Demisting/Defrosting
The demisting/defrosting of the door
mirrors works with the demisting/
defrosting of the rear screen.
For more information on Rear screen demisting/
defrosting, refer to the corresponding section.
Electrochrome interior rear
view mirror


The electrochrome system uses a sensor that
detects the level of exterior brightness and that
coming from the rear of the vehicle, in order to
automatically and gradually switch between day
and night usage.
To ensure optimum visibility while
manoeuvring, the mirror automatically
brightens when reverse gear is engaged.
The system is deactivated if the load in the
boot exceeds the height of the load space
cover or if the load space cover has items
placed on it.

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Horn

►  Press the central part of the steering wheel.
Pedestrian horn
(Rechargeable hybrid)
This system alerts pedestrians that the vehicle is
approaching, when driving in Electric mode (100%
electric driving).
The pedestrian horn operates once the vehicle is
moving and at speeds of up to 19 mph (30 km/h),
in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.
**
Depending on the geographic c overage provided by the "eCall (SOS)" and "DS ASSISTANCE" systems.
The list of countries covered and the telematic services provided is available from dealers or on the website for your country. Have it checked by a dealer or a qualified
workshop.
Emergency or assistance
call




1. eCall (SOS)
2. DS ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall (SOS) system provides direct contact to
the emergency services and is fully built into the
vehicle. This contact is made either automatically
via the sensors built into the vehicle, or by
pressing button 1.
According to the country of sale, the eCall (SOS)
system corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall (SOS) system is activated by default.
►  To make an emergency call manually, press
button 1 for more than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall (SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►  Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
In the event that a serious accident is
detected by the sensors built into the
vehicle, such as the airbag control unit, an
emergency call is made automatically.
The eCall (SOS) system is a public service
of general interest and is free-of-charge.

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Safety05
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly.
–
The indic
ator lamp flashes red: emergency
battery is flat. This will be recharged after a few
minutes' driving.
–

The indic
ator lamp is fixed red: system
malfunction. The emergency and assistance call
services may not work.
–

If the indic
ator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
The malfunction of the system does not
prevent the vehicle from driving.
When an onboard system update is being
performed, the eCall (SOS) function is not
available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection Regulation
- GDPR) and Directive 2002/58/EC of the
European Parliament and the Council, and in
particular, seeks to protect the vital interests
of the data subject, in accordance with Article
6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to collect
and process the following data relating to the
vehicle: vehicle identification number, vehicle
type (passenger vehicle or light commercial
vehicle), fuel type or power source, three
most recent locations and direction of travel,
number of passengers and a timestamped log
file of the automatic activation of the system
and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory is
not accessible from outside the system until a
call is made. The system is not traceable and
is not continuously monitored in its normal
operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall be
notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or involves a
disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.

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DS ASSISTANCE
►  If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►  Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and DS AUTOMOBILES.
It can be configured in the Settings touch
screen application.
If you purchased your vehicle outside the
dealer network, you are invited to have a
dealer check the configuration of these
services and, if desired, modify it as required.
In a multilingual country, services can be
configured to use the official national
language of your choice.
For technical reasons and in particular to
improve the quality of telematics services
provided to customers, the Manufacturer
reserves the right to carry out updates to the
vehicle's on-board telematics system at any
time.
* Depending on the geographic c overage of the "eCall (SOS)" and "DS ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is available from dealers or on the website for your country.
During an update to the vehicle's on-board
telematics system, the DS ASSISTANCE
system will be unavailable.
If you benefit from the DS CONNECT BOX
offer with the SOS and Assistance Pack
included, there are additional services
available to you in your personal space, via the
website for your country.
For information about the SOS and Assistance
Pack, please refer to the general conditions for
these services.
Electronic stability control
(ESC)
The electronic stability control programme
includes the following systems:
–

An
ti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–

Emergenc
y braking assistance (EBA).
–

An
ti-slip regulation (ASR).
–

Dynamic st
ability control (DSC).
–

Trailer st
ability assist (TSA).
Anti-lock braking system
(ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
► When braking in an emergency, depress the
pedal very firmly and maintain this pressure.
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
The fixed illumination of this warning lamp
signals that there is a fault with the ABS.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a dealer or a qualified
workshop.
This warning lamp, when lit together with
the STOP and ABS warning lamps,

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accompanied by a message and an audible signal,
indicates an EBFD malfunction.
You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
Contact a dealer or a qualified workshop.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact
Have it checked by a dealer or a qualified
workshop.
Emergency braking assistance
(EBA)
This system reduces the emergency stopping
distance, by optimising the braking pressure.
It is triggered in relation to the speed at which
the brake pedal is depressed. The effect of this is
a reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR) /
Dynamic stability control (DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event
of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
E-TENSE 4X4 360
The dynamic stability control is optimised
to be able to react later on this vehicle.
Deactivation/Reactivation
In exceptional conditions (e.g. moving a vehicle
that is bogged down in mud, stuck in snow, on
loose soil), it may prove useful to deactivate the
DSC/ASR systems, so that the wheels can move
freely and regain grip.
Reactivate the system as soon as the level of grip
permits.
The ASR system is deactivated/
reactivated in the ADAS touch screen
application.
Deactivation/reactivation of the ASR
system is indicated by this indicator lamp
on the instrument panel coming on/going out and
the display of a message.
The ASR system is automatically reactivated
every time the ignition is switched off or at
speeds over 31 mph (50 km/h)
Reactivation is manual below 31 mph (50 km/h).
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and an
audible signal.
Have it checked by a dealer or a qualified
workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage the
driver to take extra risks or drive at high speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels (tyres
and rims), braking and electronic components,
as well as the assembly and repair procedures
provided by dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow
or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.

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All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings, refer to the
corresponding section.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC) must
not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160 km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if necessary,
to slow the vehicle (indicated by the flashing of
this warning lamp on the instrument panel and
the brake lamps coming on).
For information on weights and towed loads, refer
to the Engine technical data and towed loads
section or your vehicle’s registration certificate.
To ensure safe driving with a Towing device, refer
to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a dealer or a qualified
workshop.
The trailer stability control system
provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g. excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Seat belts
Inertia reel
The seat belts are equipped with an inertia
reel which allows the strap length to adjust
automatically to the shape of the user. The seat
belt returns to its storage automatically when it
is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiting system
This system reduces the pressure of the seat belt
on the chest of the occupant, thus improving their
protection.
In the event of an impact
Depending on the nature and seriousness
of the impacts, the pyrotechnic device may
trigger before and independently of airbag
deployment. Deployment of the pretensioners
is accompanied by a slight discharge of
harmless smoke and a noise, due to the
activation of the pyrotechnic cartridge
incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt system
checked, and if necessary replaced, by a dealer
or a qualified workshop.

98Driving06
Move the electronic key so that the engine can
be started or switched off.
If there is still a problem, refer to the "Key not
detected - Back-up starting or Back-up switch-
off" section.
Illuminated animations of the "START/
STOP" button indicate the presence or
absence of the electronic key in the passenger
compartment.
Starting
►  Select mode P or N on the automatic gearbox,
then depress the brake pedal.


►  Press the "START/STOP" button while
maintaining pressure on the pedal until the engine
starts.
Diesel engines
In negative temperatures and/or when the
engine is cold, starting takes place only after the
preheating warning lamp goes out.
If this warning lamp comes on after
pressing the "START/STOP" button:
►  Keep the pedal fully depressed and do not
press the "START/STOP" button again until the
engine is running.
In all circumstances, if one of the starting
conditions is not met, a message is displayed.
In some circumstances, a message indicates
that it is necessary to turn the steering wheel
while pressing the "START/STOP" button to assist
unlocking of the steering column.
Petrol engines
With Petrol engines, after a cold start,
pre-heating the catalytic converter can cause
noticeable engine vibrations, for anything up
to 2 minutes (accelerated idle speed).
Starting rechargeable hybrid
vehicles
►  Fully depress the brake pedal and press the
START/STOP button for approximately 2 seconds.
►  Keep your foot on the pedal until this
indicator lamp comes on, indicating the
activation of the rechargeable hybrid system
(confirmed by an audible signal).
To exit Park mode, wait for the READY
indicator lamp to come on.
By default, the system starts in Electric mode.
Depending on certain parameters (battery
charge level or outside temperature), the system
determines whether it is necessary to start the
petrol engine.
It is possible to change the driving mode at any
time using the mode selector.
When the vehicle starts in electric mode,
it makes no noise.
Pay particular attention to pedestrians and
cyclists who may not hear the vehicle coming
despite the pedestrian horn.
Switching off
►  Immobilise the vehicle using the parking
brake.
►  Select mode P on the automatic gearbox.
►  Press the "START/STOP" button.
►  For rechargeable hybrid vehicles, before
leaving the vehicle, check that the READY
indicator lamp is switched off.
In some circumstances, it is necessary to turn the
steering wheel to lock the steering column.
On certain versions with an automatic gearbox
(EAT8), the steering column does not lock, but the
gearbox locks in mode P.
If the vehicle is not immobilised, the
engine will not stop.
With the engine off, the braking and
steering assistance systems are also cut
off - risk of loss of control of the vehicle!
Never leave your vehicle with the
electronic key still inside.

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Driving06
Parking the vehicle with the brake
released
In very cold conditions (ice), applying the
parking brake is not recommended.
To immobilise the vehicle, place the chock
against one of the wheels.
Mode P is automatically selected when
the ignition is switched off. The wheels
are blocked.
For more information on Free-wheeling, refer
to the corresponding section.
If you open the driver's door while mode N
is engaged, an audible signal will sound
and mode P will be engaged. The audible signal
stops when the driver's door is closed.
Deactivating automatic
operation
In some situations, for example when it is
extremely cold or when towing (e.g. caravan,
breakdown), it may be necessary to deactivate
automatic operation of the system.
►  Start the engine.
►  Use the control to apply the parking brake, if it
is released.
►  Take your foot fully off the brake pedal.
►  Keep the control pushed in the release
direction for 10 to a maximum of 15 seconds. ► 
Release the control.
►  Depress and hold the brake pedal.
►  Pull the control in the application direction for
2 seconds.
This indicator lamp on the instrument
panel comes on to confirm deactivation of
the automatic functions.
►  Release the control and the brake pedal.
From this point onwards, only the manual
functions, using the control, allow the parking
brake to be applied and released.
►  Follow this procedure again to reactivate
automatic operation (confirmed by the indicator
lamp on the instrument panel going out).
Emergency braking
If depressing the brake pedal fails to provide
effective braking or in exceptional circumstances
(e.g. driver unwell, assisted driving), the vehicle
can be braked by sustained pulling on the electric
parking brake control. Braking continues for as
long as the control is kept pulled, and ceases
when the control is released.
The ABS and DSC systems stabilise the vehicle
during emergency braking.
If emergency braking malfunctions, the message
"Parking brake fault" will be displayed on the
instrument panel.
If the ABS and DSC systems
malfunction, indicated by lighting
one or both warning lamps on the instrument
panel, the vehicle’s stability is no longer ensured. ► 
In this case, ensure the vehicle's stability by
successive and repeated "pull-release" actions on
the electric parking brake control until the vehicle
comes to a complete stop.
Automatic gearbox
Automatic 8-speed gearbox with a push selector.
It also offers a manual mode with gear changes
via control paddles located behind the steering
wheel.
Gearbox selector positions
P. Park
For parking the vehicle: the front wheels are
blocked.
R. Reverse gear
N. Neutral
For moving the vehicle with the ignition off, or
to allow it to free-wheel.
For more information on Changing to free-
wheeling, refer to the corresponding section.
D. Driving in automatic mode
The gearbox manages gear changes according
to the style of driving, the road profile and the
vehicle load.
M. Driving in manual mode
The driver changes gear using the steering-
mounted controls.