2020 CITROEN DS3 CROSSBACK lock

180Touch screen BLUETOOTH audio system10
► Press the "Radio Settings" button then select
"Update list". The radio reception is cut off while
searching for available stations (approximately
30 seconds).
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►  Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
►  Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
Press the buttons to adjust the
brightness of the screen and/or of
the instrument panel (depending on version).
Modifying system settings
Press "Settings".
Press "System".
Press "Privacy" to access the privacy
settings.
Select "Units" to change the units of
distance, fuel consumption and
temperature.
Press "Factory settings" to return to the
initial settings.
Press "System Info" to check the system
version.
Privacy settings
Three data privacy options are available:"No data sharing (data, vehicle position)"
"Only data sharing"
“Data and vehicle position sharing"
When data and vehicle position sharing
are enabled, this symbol is displayed in the
upper bar of the touch screen.
Selecting the language
Press "Settings".
Select "Languages" to change the
language.
Set date and time
Press "Settings".
Press "Date/Time".
Setting the date:
Press the arrows to set the day, month and
year.
Setting the time:
Press these buttons to set hours and
minutes.
Select or deselect the 24h format.
In 12h format, choose "AM" or "PM".
The system does not automatically
manage the change between winter and
summer time.
Date format:
Select the display format of the date.
Frequently asked
questions
The following information groups together the
answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio station
gradually deteriorates or the station presets are
not working (no sound, 87.5 MHz is displayed,
etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►  Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is not
indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►  Have the aerial checked by a dealer.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information in
place of their name (the title of the song for
example).
The system interprets these details as the station
name.

185
DS CONNECT RADIO11
Air conditioning
21,518,5

Manage various temperature and air flow
settings.
Applications
Viewing photos
Insert a USB memory stick in the USB port.
To protect the system, do not use a USB
hub.
The system can read folders and image files in the
formats: .tiff; .gif; .jpg/jpeg; .bmp and .png.
Press Applications to display the main
page.
Press "Photos".
Select a folder.
Select an image to view.
Press this button to display the details of
the photo.
Press the back arrow to go back a level.
Managing messages
Press Applications to display the main
page.
Press "SMS".
Select the "SMS” tab.
Press this button to select the display
settings for messages.
Press this button to search and select a
recipient.
Select the "Quick messages” tab.
Press this button to select the display
settings for messages.
Press this button to write a new message.
Press the bin alongside the selected
message to delete it.
Press this button alongside the selected
message to display the secondary page.
Press this button to edit and modify the
existing text.
Press this button to write a new message.
Press the bin to delete the message.
Radio
Selecting a station
Press Radio Media to display the main
page.
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Or
Press the frequency.
Enter the FM and AM waveband values
using the virtual keypad.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger connected
to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode. This
phenomenon is perfectly normal in the context
of radio wave transmission, and in no way
indicative of an audio system malfunction.
Changing the waveband
Press Radio Media to display the main
page.

188
DS CONNECT RADIO11
The Bluetooth profile must be activated.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using the
system's touch buttons.
Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket using
a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of
the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a
classification structured in the form of a
library.
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage devices,
BlackBerry® devices or Apple® players via the USB
ports. The adapter cable is not supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
To protect the system, do not use a USB
hub.
The audio system will only play audio files with
".wav", ".wma", ".aac", ".ogg" and ".mp3" file
extensions, at bit rates between 32 Kbps and 320
Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? . ; ù).
Use only USB memory sticks in FAT32 format (File
Allocation Table).
We recommend using the original USB
cable for the portable device.
Telephone
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with the CarPlay®,
MirrorLinkTM or Android Auto applications, refer to
the "Ease of use and comfort" section.
The synchronisation of a smartphone
allows users to display applications
adapted to the CarPlay
®, MirrorLinkTM or
Android Auto technology of the smartphone on
the vehicle screen. For the CarPlay
®
technology, the CarPlay® function must be
activated on the smartphone beforehand.
For the communication process between the
smartphone and the system to work, it is
essential in all cases that the smartphone is
unlocked.
As the principles and standards are constantly
changing, it is recommended that you keep the
smartphone's operating system up-to-date, as
well as the date and time of the smartphone
and of the system.
For the list of eligible smartphones, go to the
Brand's national website.
MirrorLinkTM smartphone
connection
The "MirrorLinkTM" function requires a
compatible smartphone and applications.
Telephone not connected by Bluetooth®
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press "MirrorLinkTM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "MirrorLink
TM" function.During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Telephone connected by Bluetooth®
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to display the
secondary page.
Press "MirrorLinkTM" to start the
application in the system.

193
DS CONNECT RADIO11
Setting the time
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Date and time".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to save the time.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1
hour).
Activate or deactivate GPS synchronisation
(UTC).
Press the back arrow to save the settings.
The system may not automatically
manage the change between winter and
summer time (depending on the country of
sale).
Setting the date
Press Settings to display the main page.
Press "Configuration" to access the
secondary page.
Press "Date and time".
Select "Date".
Press this button to set the date.
Press the back arrow to save the date.
Select the display format for the date.
Press the back arrow again to confirm.
Time and date setting is only available if
"GPS Synchronisation:" is deactivated.
Frequently asked
questions
The following information groups together the
answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio station
gradually deteriorates or the station presets are
not working (no sound, 87.5 MHz is displayed,
etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area. ► 
Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is not
indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►  Have the aerial checked by a dealer.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
►  Press the round arrow on the "List" tab on the
"Radio" page.
Some radio stations send other information in
place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►  Press the round arrow on the "List" tab on the
"Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory

206DS CONNECT NAV12
MirrorLinkTM smartphone
connection
The "MirrorLinkTM" function requires a
compatible smartphone and compatible
applications.
You can check that your telephone is
compatible on the Brand's website (services).
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Applications" to
display the main page.
Press "Connectivity" to access the "MirrorLink
TM”
function.
Press "MirrorLinkTM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "MirrorLink
TM" function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
Once the connection is established, a page is
displayed, showing the applications already
downloaded to the smartphone that are
compatible with MirrorLink
TM technology.
Access to the different audio sources remains
available in the margin of the MirrorLink
TM display,
using the touch buttons located in the upper bar.
Press one of the buttons to search for
"Stations".
Activate/deactivate "Stations".
Press this button to display a secondary
page.
Select the "Settings” tab.
Select the desired connector type.
Press "OK" to save.
Displaying weather
information
Press Navigation to display the main page.
Press this button to display the list of
services.
Select "View map".
Select "Weather".
Press this button to display basic
information.
Press this button to display detailed
weather information.
The temperature displayed at 6 a.m. will
be the maximum temperature for the day.
The temperature displayed at 6 p.m. will be the
minimum temperature for the night.
Applications
USB ports
Depending on equipment, for more information
on the USB ports compatible with CarPlay®,
MirrorLinkTM or Android Auto applications, refer to
the "Ease of use and comfort" section.
For the list of suitable smartphones, visit
the Brand's national website.
Synchronising a smartphone enables
users to display applications that support
the smartphone’s MirrorLinkCarPlay
®, TM or
Android Auto technology on the vehicle’s
screen. For CarPlay
® technology, the CarPlay®
function must first be activated on the
smartphone.
In all cases, the smartphone must be unlocked,
to enable the communication process between
the smartphone and the system to function.
As principles and standards are constantly
changing, we recommend keeping the
smartphone's operating system up-to-date,
together with the date and time on the
smartphone and the system.
Connectivity
Press Applications to display the main
page.
Press "Connectivity" to access the CarPlay
®,
MirrorLinkTM or Android Auto functions.
CarPlay® smartphone
connection
Connect a USB cable. The smartphone
charges when connected by a USB cable.
Press "Telephone" to display the CarPlay®
interface.
Or
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Applications" to
display the main page.
Press "Connectivity" to access the "CarPlay
®”
function.
Press "CarPlay" to display the CarPlay®
interface.
On connecting the USB cable, the CarPlay®
function deactivates the system's
Bluetooth
® mode.
When the USB cable is disconnected and
the ignition is switched off then back on,
the system will not automatically switch to
Radio Media mode; the source must be
changed manually.

209DS CONNECT NAV12
Select the "Settings" tab to change the system’s
network name and password.
Press "OK" to confirm.
To protect against unauthorised access
and to make all systems as secure as
possible, the use of a security code or a
complex password is recommended.
Managing connections
Press Connect-App to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Manage connection".
With this function, you can view the access to
connected services, the availability of connected
services and modify the connection mode.
Radio
Selecting a station
Press Radio Media to display the main
page.
Press "Frequency".
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
OrPress Radio Media to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Radio stations" on the secondary
page.
Press "Frequency".
Enter the values using the virtual keypad.
First enter the units then click on the
decimals field to enter the figures after the
decimal point.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger connected
to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode. This
phenomenon is perfectly normal in the context
of radio wave transmission, and in no way
indicative of an audio system malfunction.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press "Presets".
Make a long press on one of the buttons to
preset the station.
Changing the waveband
Press Radio Media to display the main
page.
To change the waveband, press "Band…",
displayed at the bottom right of the screen.
Activating/Deactivating RDS
RDS, if activated, allows you to continue listening
to the same station by automatic retuning to
alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS" button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Station follow".
Press "OK" to confirm.
RDS station tracking may not be available
nationwide, as many radio stations do not
cover 100 % of the country. This explains the
loss of reception of the station during a
journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.

217DS CONNECT NAV12
► Activate the audible warning in the
"Navigation" menu and check the voice volume in
the sound settings.
The system does not suggest a detour around an
incident on the route.
The route settings do not take account of TMC
messages.
►  Configure the "Traffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area" that is
not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►  Zoom the map to show the exact location
of the "Danger area". You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before the
system begins to receive traffic information.
►  Wait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is dependent
on the traffic information available. The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
► 
Wait until the system has started up
completely so that there is GPS coverage by at
least 4 satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is dependent
on the GPS signal reception conditions.
My navigation is no longer connected.
During start-up and in certain geographical areas,
the connection may be unavailable.
►  Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio station
gradually deteriorates or the station presets are
not working (no sound, 87.5 MHz is displayed,
etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►  Activate the "" function by means of the short-
cut menu to enable the system to check whether
there is a more powerful transmitter in the
geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park). ► 
Have the aerial checked by a dealer.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is not
indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information in
place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►  Press the "Update list" button in the "Radio
stations” secondary menu.Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►  Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after inserting a
USB stick.

220
Alphabetical index
A
ABS 66
Accessories
63
Active Safety Brake

115–117
AdBlue®

18, 144
AdBlue® tank

145
Additive, Diesel

143
Adjusting headlamps

56
Adjusting head restraints

39
Adjusting seat

38–39
Adjusting the air distribution

44, 46
Adjusting the air flow

44–45
Adjusting the date

193, 215
Adjusting the height and reach of
the steering wheel

40
Adjusting the lumbar support

39
Adjusting the seat angle

38
Adjusting the temperature

44–45
Adjusting the time

180, 193, 216
Advanced Traction Control

67
Advice on care and maintenance

131, 146
Advice on driving

7, 80–81
Airbags

70–72, 74
Airbags, curtain

71–72
Airbags, front

70–71, 74
Airbags, lateral

71–72
Air conditioning

43, 46
Air conditioning, automatic

45
Air conditioning, manual

44
Air intake

47
Air vents

43
Alarm

34–36
Amplifier, audio

50
Android Auto connection

207
Anti-lock braking system (ABS)

66
Antitheft / Immobiliser 31, 81
Apple CarPlay connection
189, 206
Applications

207
Armrest, front

49
Assistance call

64
Assistance, emergency braking

66, 116
Audible warning

64
Audio streaming (Bluetooth)

177–178, 187, 211
B
Battery 138
Battery, 12 V
142, 161–164
Battery, ancillaries

161–162
Battery, charging

130, 134, 163–164
Battery, remote control

32–33
Blind spot monitoring system, active

114
Blind spot sensors

113–114
BlueHDi

18, 142, 148
Bluetooth (hands-free)

178, 190, 212
Bluetooth (telephone)

178, 190, 212–213
Bodywork

147
Bonnet

139
Boot

34, 53
Brake discs

143
Brake lamps

157–158
Brakes

143
Braking

90
Braking assistance system

66
Braking, automatic emergency

115–117
Braking, dynamic emergency

84–85
Brightness

179, 192
Bulbs

156
Bulbs (changing)

155–158
C
Cable, audio 211
Cable, Jack
211
Capacity, fuel tank

129
Cap, fuel filler

129
Care of the bodywork

147
CD

177, 187
CD, MP3

177, 187
Central locking

30
Changing a bulb

155–158
Changing a fuse

159–161
Changing a wheel

149, 152
Changing a wiper blade

61
Changing the remote control battery

32
Charger, induction

50
Charger, wireless

50
CHECK

21
Checking the levels

140–142
Checking tyre pressures
(using the kit)

150, 152
Checks

140, 142–144
Checks, routine

142–143
Child lock

79
Children

69, 75–76
Children (safety)

79
Child seats

69, 72–74
Child seats, conventional

74
Child seats, i-Size

76
Child seats, ISOFIX

75–76
Cleaning (advice)

131, 146–147
Closing the boot

30, 34
Closing the doors

29–30, 33
Collision Risk Alert

115–116
Configuration, vehicle

24
Connected applications

207