2020 CITROEN DS3 CROSSBACK radio

194
DS CONNECT RADIO11
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
►  Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►  Check that the telephone has Bluetooth
switched on.
►  Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►  Check the compatibility of the telephone on
the Brand's website (services). Android Auto and CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
► 
Use genuine USB cables to ensure
compatibility.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►  Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
Ambient noise affects the quality of the telephone
call.
►  Reduce ambient noise (close windows, reduce
ventilation, slow down, etc.).
The contacts are not listed in alphabetical order.
Some telephones offer display options. Depending
on the settings chosen, contacts can be
transferred in a specific order.
►  Modify the telephone directory display
settings.Settings
When the treble and bass settings are changed,
the ambience is deselected.
When the ambience is changed, the treble and
bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►  Modify the treble and bass or ambience
settings to obtain the desired musical ambience. When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► 
Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality between
audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►  Check that the sound settings are appropriate
to the sources listened to. Adjust the sound
functions to the middle position.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►  Start the vehicle’s engine to increase the
charge of the battery.

195
DS CONNECT NAV12
DS CONNECT NAV

GPS navigation - Applications
- Multimedia audio system -
Bluetooth
® telephone
The functions and settings described vary
according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition on:
–

Pairing the smartphone with the s
ystem in
Bluetooth mode.
–

U

sing the smartphone.
–

Connection t
o the CarPlay
®, MirrorLinkTM
or Android Auto applications (certain
applications interrupt their display while the
vehicle is moving).
– Watching a video (the video stops when the
vehicle starts to move again).
–

C
hanging the system settings and
configuration.
The system is protected in such a way
that it will only operate in the vehicle.
The Energy Economy Mode message is
displayed when the system is about to enter
the corresponding mode.
System and map updates can be
downloaded from the Brand’s website.
The update procedure is also available on the
website.
The system’s Open Source Software (OSS)
source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes the
sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using the wheel
or the "plus" or "minus" buttons (depending on
the equipment).
Use the menu buttons on either side of or below
the touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Display the rolling menus at any time by pressing
the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the back arrow to go back a level.
Press "OK" to confirm.
The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently
in the side bars or in the upper bar of the touch
screen (depending on equipment):
–

Air c
onditioning status information
(depending on version), and direct access to the
corresponding menu.
–

Go directly t
o the audio source selection option,
to view the list of radio stations (or list of titles
depending on the source).
–

Go t

o the "Notifications" of messages, emails,
map updates and, depending on the services, the
navigation notifications.
–

Go t

o the settings for the touch screen and the
digital instrument panel.
Audio source selection (depending on equipment):
–

FM/D
AB/AM radio stations (depending on
equipment).

196
DS CONNECT NAV12
Applications

Run certain applications on a smartphone
connected via CarPlay®, MirrorLinkTM
(available in some countries) or Android Auto.
Check the status of Bluetooth
® and Wi-Fi
connections.
Radio Media
87.5 MHz

Select an audio source or radio station, or
display photographs.
– Telephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB memory stick.
–


Media pla
yer connected via the auxiliary socket
(depending on equipment).
–

Video (
depending on equipment).


In the "Settings" menu, it is possible to
create a profile for an individual or for a
group of people with shared interests, and
configure a wide range of settings (radio
presets, audio settings, navigation history,
favourite contacts, etc.). Settings are applied
automatically.
In very hot conditions, the volume may be
limited to protect the system. It may enter
standby mode (with the screen and sound off)
for 5 minutes or more.
The system will resume normal operation
when the temperature in the passenger
compartment has dropped.
Steering mounted controls
Voice control:
This control is located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment).
Short press, system voice control.
Long press, voice control for smartphone or
CarPlay
®, MirrorLinkTM (availability depending on
country), Android Auto via the system.
Increase volume.
Decrease volume.
Mute by pressing the volume increase and
decrease buttons simultaneously (depending on
equipment).
Restore the sound by pressing one of the two
volume buttons.
Media (short press): change the
multimedia source.
Telephone (short press): start telephone
call.
Call in progress (short press): access telephone
menu.
Telephone (long press): reject an incoming call,
end call; when no call is in progress, access
telephone menu.
Radio (rotate): automatic search for the
previous / next station.
Media (rotate): previous / next track, move in a
list.
Short press: confirm a selection; if nothing
selected, access to presets.
Radio: display the list of stations.
Media: display the list of tracks.
Radio (press and hold): update the list of stations
received.
Menus
Connected navigation

Enter navigation settings and choose a
destination.
Use real-time services, depending on equipment.

197
DS CONNECT NAV12
Applications

Run certain applications on a smartphone
connected via CarPlay®, MirrorLinkTM
(available in some countries) or Android Auto.
Check the status of Bluetooth
® and Wi-Fi
connections.
Radio Media
87.5 MHz

Select an audio source or radio station, or
display photographs.
Telephone

Connect a telephone via Bluetooth®, read
messages and emails and send quick
messages.
Settings

Configure a personal profile and/or
configure the sound (balance, ambience,
etc.) and the display (language, units, date, time,
etc.).
Vehicle

Activate, deactivate or configure certain
vehicle functions.
Air conditioning
21,518,5

Manage various temperature and air flow
settings.

198
DS CONNECT NAV12
There's more information available in "novice"
mode. You can set the dialogue mode to "expert"
when you feel comfortable.
Global voice commands
Voice commands
Set dialogue mode as novice - expert
Select user 1 / Select profile John
Increase temperature
Decrease temperature
Help messages
There are lots of topics I can help you with.
You can say: "help with phone", "help with
navigation", "help with media" or "help with
radio". For an overview on how to use voice
controls, you can say "help with voice controls".
Say "yes" if I got that right. Otherwise, say "no"
and we'll start that again.
"Navigation" voice commands
Voice commands
Navigate home
Navigate to work
Navigate to preferred address, Tennis club
Navigate to contact, John Miller
Navigate to address 11 regent street, London
Help messages
To plan a route, say "navigate to" followed by the
address, the contact name or an intersection.
Voice commands
Steering wheel-mounted
controls
Voice commands:
Voice commands can be issued from any
screen page after a short press on the "Voice
commands" button located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment), as long as there is no
telephone call in progress.
To ensure that voice commands are
always recognised by the system, please
follow these recommendations:
–

use natural language in a normal tone
without breaking up w

ords or raising your
voice.
–

alw
ays wait for the "beep" (audible signal)
before speaking.
–

for be
st results, closing the windows and
sunroof is recommended, to avoid extraneous
interference (depending on version).
–

before is
suing a voice command, ask any
other passengers to refrain from speaking.
First steps
Example of a "voice command" for
navigation:
"Navigate to address 11 regent street, London"
Example of a "voice command" for the radio and
media:
"Play artist Madonna"
Example of a "voice command" for the telephone:
"Call David Miller"
The voice commands, with a choice of 17
languages (Arabic, Brazilian, Czech,
Danish, Dutch, English, Farsi, French, German,
Italian, Norwegian, Polish, Portuguese,
Russian, Spanish, Swedish, Turkish), are made
using the language previously chosen and set
in the system.
For some voice commands, there are
alternative synonyms.
Example: Guide to / Navigate to / Go to / ...
The voice commands in Arabic for: "Navigate
to address" and "Display POI in the city", are
not available.
Information - Using the system
When voice commands are activated, by
briefly pressing the button, help is
displayed on the touch screen, offering various
menus and enabling voice-based interaction with
the system.


A number of commands are available when a
menu is selected.


Press the Push To Talk button and tell me
what you'd like after the tone. Remember
you can interrupt me at any time by pressing this
button. If you press it again while I'm waiting for
you to speak, it'll end the conversation. If you
need to start over, say "cancel". If you want to
undo something, say "undo". And to get
information and tips at any time, just say "help". If
you ask to me do something and there's some
information missing that I need, I'll give you some
examples or take you through it step by step.

199
DS CONNECT NAV12
There's more information available in "novice"
mode. You can set the dialogue mode to "expert"
when you feel comfortable.
Global voice commands
Voice commands
Set dialogue mode as novice - expert
Select user 1 / Select profile John
Increase temperature
Decrease temperature
Help messages
There are lots of topics I can help you with.
You can say: "help with phone", "help with
navigation", "help with media" or "help with
radio". For an overview on how to use voice
controls, you can say "help with voice controls".
Say "yes" if I got that right. Otherwise, say "no"
and we'll start that again.
"Navigation" voice commands
Voice commands
Navigate home
Navigate to work
Navigate to preferred address, Tennis club
Navigate to contact, John Miller
Navigate to address 11 regent street, London
Help messages
To plan a route, say "navigate to" followed by the
address, the contact name or an intersection. For example, "navigate to address 11 Regent
Street, London", "navigate to contact, John
Miller", or "navigate to intersection of Regent
Street, London". You can specify if it's a preferred
address, or a Point of Interest. For example, say
"navigate to preferred address, Tennis club", or
"navigate to POI Heathrow Airport in London".
Or, you can just say, "navigate home". To see
Points of Interest on a map, you can say things
like "show POI hotels in Banbury". For more
information say "help with points of interest" or
"help with route guidance".
To choose a destination, say something like
"navigate to line three" or "select line two". If you
can't find the destination but the street's right,
say for example "select the street in line three".
To move around a displayed list, you can say "next
page" or "previous page". You can undo your last
action and start over by saying "undo", or say
"cancel" to cancel the current action.
Voice commands
Tell me the remaining distance
Tell me the remaining time
Tell me the arrival time
Stop route guidance
Help messages
You can say "stop" or "resume route guidance".
To get information about your current route, you
can say "tell me the remaining time", "remaining
distance" or "arrival time". To learn more
commands, try saying "help with navigation".
Voice commands
Show POI ''hotel'' at the destination
Show nearby POI petrol station
Navigate to POI Heathrow Airport in London
Navigate to POI petrol station along the route
Help messages
To see points of interest on a map, you can say
things like "show hotels in Banbury", "show
nearby parking", "show hotel at the destination"
or "show petrol station along the route". If you
prefer to navigate directly to a point of interest,
you can say "navigate to nearby petrol station". If
you feel you are not being well understood, try to
say the word "POI" in front of the point of interest.
For example say "navigate to POI restaurant at
the destination".
To choose a POI, say something like "select line
2". If you've searched for a Point of Interest
and don't see the one you're after, you can filter
further by saying something like "select POI in line
2", or "select the city in line 3". You can also scroll
through the list by saying "next page" or "previous
page".
Depending on the country, give
destination (address) instructions in the
language configured for the system.

200DS CONNECT NAV12
page" or "previous page". You can undo your last
action and start over by saying "undo", or say
"cancel" to cancel the current action.
"Text message" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session is closed.
The "Text messages" voice commands
function allows you to dictate and send an
SMS.
Dictate the text, taking care to pause briefly
between each word.
When you have finished, the voice recognition
system will automatically generate an SMS.
Voice commands
Send quick message to Bill Carter, I'll be late
Help messages
From the list of quick messages, say the name of
the one you'd like to send. To move around the list
you can say "go to start", "go to end", "next page"
or "previous page". You can undo your last action
* This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding download
has been performed.
"Radio Media" voice
commands
Voice commands
Turn on source radio - Streaming Bluetooth - …
Help messages
You can select an audio source by saying "turn on
source" followed by the device name. For example,
"turn on source, Streaming Bluetooth", or "turn on
source, radio". Use the command "play" to specify
the type of music you'd like to hear. You can
choose between "song", "artist", or "album". Just
say something like "play artist, Madonna", "play
song, Hey Jude", or "play album, Thriller".
Voice commands
Tune to channel BBC Radio 2
Tune to 98.5 FM
Tune to preset number five
Help messages
You can pick a radio station by saying "tune to"
and the station name or frequency. For example
"tune to channel Talksport" or "tune to 98.5 FM".
To listen to a preset radio station, say for example
"tune to preset number five".
Voice commands
* This function is a vailable only if the telephone connected to the system supports downloading of contacts and recent calls and the corresponding download
has been performed.
What's playing?Help messages
To choose what you'd like to play, start by saying
"play" and then the item. For example, say "play
song Hey Jude", "play line 3" or "select line 2". You
can undo your last action and start over by saying
"undo", or say "cancel" to cancel the current
action.
Voice commands
Play song Hey Jude
Play artist Madonna
Play album Thriller
Help messages
I'm not sure what you'd like to play. Please say
"play" and then a song title, an album title, or
an artist name. For example, say "play song Hey
Jude", "play artist Madonna" or "play album
Thriller". To select a line number from the display,
say "select line two". To move around a displayed
list, you can say "next page" or "previous page".
You can undo your last action and start over
by saying "undo", or say "cancel" to cancel the
current action.
Media voice commands are available only
with a USB connection.
"Telephone" voice commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session is closed.
Voice commands
Call David Miller*
Call voicemail*
Display calls*
Help messages
To make a phone call, say "call" followed by the
contact name, for example: "Call David Miller".
You can also include the phone type, for example:
"Call David Miller at home". To make a call by
number, say "dial" followed by the phone number,
for example, "Dial 107776 835 417". You can check
your voicemail by saying "call voicemail". To send
a text, say "send quick message to", followed
by the contact, and then the name of the quick
message you'd like to send. For example, "send
quick message to David Miller, I'll be late". To
display the list of calls, say "display calls". For
more information on SMS, you can say "help with
texting".
To choose a contact, say something like "select
line three". To move around the list say "next

203DS CONNECT NAV12
the DS CONNECT BOX solution, or else a
"network connection provided by the user" via
a smartphone,
In both cases, the system is automatically
connected to the Internet, if network coverage
permits.
Press Navigation to display the main page.
Press the "MENU" button to access the secondary
page.
Select "Search".
Press on the mode shown in the bottom right of
the screen (On-Board or Connected) to change
"Database".
Select the "Database" in "On-Board" mode
(integrated into the map), or in
"Connected" mode (connected to the Internet).
Press the back arrow to confirm.
Enter an address or key words for your
destination (POI).
Press "OK" to start the search.
Select the "On the route", "Around the
vehicle" or "At destination" tab to refine
your search.
Select the desired address to calculate the route.
To a point on the map
Press Navigation to display the main page.
Explore the map by sliding a finger on the screen.
Select the destination by pressing on the map.
Tap the screen to place a marker and
display the sub-menu.
Press this button to start guided
navigation.
Or
Press this button to save the displayed
address.
A long press on a point opens a list of
nearby POIs.
To GPS coordinates
Press Navigation to display the main page.
Explore the map by sliding a finger on the screen.
Touch the screen with a finger to go to the next
image.
Press this button to display the world map.
Using the grid, select the desired country
or region by zooming.
Press this button to display or enter the
GPS coordinates.
A marker is displayed in the middle of the
screen, with the "Latitude" and
"Longitude" coordinates.
Choose the type of coordinates:
DMS for: Degrees, Minutes, Seconds.
DD for: Degrees, Decimals.
Press this button to start guided
navigation.
Or
Press this button to save the displayed
address.
OR
Press this button to enter the "Latitude"
value using the virtual keypad.
And
Press this button to enter the "Longitude"
value using the virtual keypad.
TMC (Traffic Message
Channel)
Available in some countries.
TMC (Traffic Message Channel) messages
are based on a European standard for traffic
information broadcasting via the RDS system on
FM radio, sending traffic information in real time.
The TMC information is then displayed on a GPS
Navigation system map and taken into account
straight away when routes are calculated, to
avoid accidents, traffic jams and closed roads.
Danger zone alerts may or may not be
displayed, depending on the applicable
legislation and subscription to the
corresponding service.