91
The system's fault does not prevent the
vehicle from being driven.
Localised Assistance Call
** As per the geographic coverage of "Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the
vehicle.
T
he list of countries covered and of
telematic services is available from dealers
or on the website for your country.
Press button 2
for more than 2 seconds to
request assistance if the vehicle breaks down
(confirmed by a voice message** ).
Pressing this button again immediately cancels
the request (confirmed by a voice message).
Geolocation
Deactivate/reactivate geolocation by
simultaneously pressing buttons 1
and 2 and
then a
single press of button 2 to confirm.If you purchased your vehicle outside the
CITROËN dealer network, we invite you to
have a
dealer check the configuration of
these ser vices and, if desired, modify it to
suit your wishes. In a multilingual country,
configuration is possible in the official
national language of your choice.
For technical reasons, in particular to
improve the quality of telematic ser vices
for customers, the Manufacturer reserves
the right to carry out updates to the
vehicle's on-board telematic system at
any time.
If you benefit from the Citroën Connect
Box offer with the SOS and assistance
pack included, there are additional
ser vices available to you in your personal
space, via the website for your country.
Electronic stability control
(ESC)
Electronic stability control programme
comprising the following systems:
-
A
nti-lock Braking System (ABS) and
Electronic Brake Force Distribution (EBFD).
-
E
mergency braking assistance (EBA).
-
A
nti-slip regulation (ASR).
-
D
ynamic stability control (DSC).
-
T
railer stability assist (TSA).
Definitions
Anti-lock braking system (ABS)
and electronic brake force
distribution (EBFD)
These systems improve the stability and
manoeuvrability of your vehicle when braking
and contribute towards improved control in
corners, in particular on poor or slippery road
surfaces.
The ABS prevents wheel lock in the event of
emergency braking.
The EBFD manages the braking pressure
wheel by wheel.
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Safety
92
Emergency braking assistance
(EBA)
In an emergency, this system enables you to
reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by
a reduction in the resistance of the pedal and
an increase in braking efficiency.
Anti-slip regulation (ASR)
This system optimises traction in order to
avoid wheel slip by acting on the brakes of
the driving wheels and on the engine. It also
improves the directional stability of the vehicle
on acceleration.
Dynamic stability control (DSC)
If there is a difference between the path
f ollowed by the vehicle and that required by the
driver, this system monitors each wheel and
automatically acts on the brake of one or more
wheels and on the engine to return the vehicle
to the required path, within the limits of the laws
of physics.
Trailer stability assist (TSA)
This system allows control of the vehicle to be
retained when towing a trailer, so as to avoid
the risk of snaking.
Anti-lock braking system
(ABS) and electronic brake
force distribution (EBFD)
The fixed illumination of this warning
lamp signals that there is a fault with
the ABS.
Illumination of this warning lamp,
coupled with the STOP and ABS
warning lamps, accompanied by the
display of a
message and an audible
signal, signals that there is a
fault
with the electronic brake force
distribution (EBFD). Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems
checked by a
CITROËN dealer or
a
qualified workshop.
Intelligent traction control
system ("Snow motion ")
The vehicle retains conventional braking. Drive
carefully at moderate speed.
Contact a
CITROËN dealer or a qualified
workshop as soon as possible.
You must stop as soon as it is safe to do so.
Call a
CITROËN dealer or a qualified
workshop. Depending on version, your vehicle has
a
system to help driving on snow: intelligent
traction control.
This system detects situations of poor sur face
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the intelligent traction
control limits the amount of wheel spin to
provide the best traction and trajectory control
for your vehicle.
Safety
93
The use of snow tyres is strongly
recommended on sur faces offering low
levels of grip.
Anti-slip regulation (ASR)/
Dynamic stability control
(DSC)
Operation
These systems are activated automatically
every time the vehicle is started.
They come into operation in the event of
a problem with grip or trajectory.
Deactivation
In exceptional conditions (starting a vehicle
w hich is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
these systems, so that the wheels can turn
freely and regain grip.
Reactivate these systems as soon as the level
of grip permits. With Advanced Grip Control
F
P
lace the dial in this position.
With the touch screen The deactivation is carried out via the
Driving/Vehicle menu.
It is confirmed by the illumination of
this warning lamp in the instrument
panel and the display of a message.
This is indicated by this warning
lamp flashing in the instrument
panel.Reactivation
These systems are reactivated automatically
each time the ignition is switched back on or
above 31
mph (50 km/h).
Below 31
mph (50 km/h), you can reactivate
them manually. With Advanced Grip Control
F
P
lace the dial in a different
position to this.
With the touch screen The reactivation is carried out via the
Driving/Vehicle menu.
It is confirmed by this warning lamp
going out in the instrument panel and
the display of a message.
Malfunction
Illumination of this warning lamp,
accompanied by the display of
a
message and an audible signal,
indicates a
fault with the system.
Contact a
CITROËN dealer or a qualified
workshop to have the systems checked.
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Safety
94
ASR/DSC
These systems offer increased safety
in normal driving, but they should not
encourage the driver to take extra risks or
drive at high speed.
It is in conditions of reduced grip (rain,
snow, ice) that the risk of loss of grip
increases. It is therefore important for your
safety to keep these systems activated in
all conditions, and particularly in difficult
conditions.
The correct operation of these
systems depends on obser vation of
the manufacturer's recommendations
regarding both the wheels (tyres and
rims), braking and electronic components
and the assembly and repair procedures
used by CITROËN dealers.
The use of snow tyres is recommended,
in order to be able to benefit from the
efficiency of these systems in winter
conditions.
In this case, it is essential to equip the
four wheels with tyres approved for your
vehicle.Trailer stability assist (TSA)
When towing, this system reduces the risk of
the vehicle or trailer swaying.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control (ESC) must not
have any faults.
If the system detects oscillations (snaking) in
the movement of the trailer at speeds between
37 and 99 mph (60 and 160 km/h), it acts
on the brakes to stabilise the trailer and, if
necessary, reduces the engine power to slow
down the vehicle.
The correction is signalled by the
flashing of this warning lamp in the
instrument panel and illumination of
the brake lamps.
For information on the weights and towed
loads, refer to the "Technical data" section or
the registration certificate for your vehicle.
To ensure complete safety while driving with
a
To w b a r d e v i c e , refer to the corresponding
section.
Operating fault
Should a fault occur with the system,
t his warning lamp comes on in the
instrument panel, accompanied by
the display of a
message and an
audible signal.
The trailer stability assist system offers
increased safety in normal driving,
provided that the recommendations on
towing a
trailer are obser ved. It should not
encourage the driver to take risks, such
as towing a
trailer in adverse operating
conditions (overloading, failure to obser ve
the trailer nose weight, worn or under-
inflated tyres, faulty braking system, etc.)
or drive at too high a
speed.
In certain cases, snaking of the trailer
may not be detected by the ESC system,
particularly with a
light trailer.
When driving on slippery or poor sur faces,
the system may not be able to prevent
sudden snaking of the trailer.
If you continue to tow a
trailer, reduce your
speed and drive carefully!
Contact a
CITROËN dealer or a qualified
workshop to have the system checked.
Safety
95
Advanced Grip Control
Special patented traction control system which
improves traction on snow, mud and sand.
This system, the operation of which has been
optimised for each situation, allows you to
manoeuvre in most conditions of poor grip
(encountered during touring use).
Associated with all-season M+S (Mud and
Snow) tyres, this system offers a compromise
between safety, adhesion and traction.
The accelerator pedal should be pressed
sufficiently to allow the system to use the power
of the engine. Operation at high engine speeds
is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of
a
message to confirm your choice.
Operating modes
Standard (ESC)
This mode is calibrated for a low
l evel of wheel spin, based on the
different levels of grip normally
encountered on the road.
Every time the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to
the conditions of grip encountered
for each of the two front wheels on
moving off.
(mode active up to 50
mph
(80
km/h))
All terrain (mud, damp grass,
etc.)
This mode, when moving off, allows
considerable spin on the wheel with
the least grip to optimise clearing of
the mud and to regain grip. At the
same time, the wheel with the most
grip is controlled in such a way
as to transmit as much torque as
possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31
mph (50 km/h))
Sand
This mode allows little spin on the
two driving wheels at the same time
to allow the vehicle to move for ward
and limit the risks of getting stuck in
the sand.
(mode active up to 75 mph
(120
km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
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101
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats in the event of violent
collisions. The airbags supplement the action
of the seat belts fitted with force limiters at the
front seats and at the rear outer seats.
If a collision occurs, the electronic detectors
record and analyse the front and side impacts
sustained in the impact detection zones:
-
I
n the event of violent impact, the airbags
deploy instantly and help better protect
the occupants of the vehicle; immediately
after the impact, the airbags deflate rapidly
in order not to hinder the visibility or the
possible exit of the occupants,
-
i
n the case of a minor or rear impact or
in certain rollover conditions, the airbags
may not be deployed; the seat belt
alone contributes towards ensuring your
protection in these situations. The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If
a
second impact occurs (during the same
or a subsequent accident), the airbag will
not be deployed again.
Impact detection zones
A. Front impact zone.
B. Side impact zone.
The deployment of one or more airbags
is accompanied by a
slight emission of
smoke and a
noise, due to the detonation
of the pyrotechnic charge incorporated in
the system.
This smoke is not harmful, but sensitive
individuals may experience slight irritation.
The detonation noise associated with the
deployment of one or more airbags may
result in a
slight loss of hearing for a short
time.
Front airbags
System which protects the driver and front
passenger in the event of a serious front impact
in order to limit the risk of injury to the head and
chest.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger airbag is
fitted in the dashboard above the glove box.
These front airbags are adaptive. In
particular, their hardness will decrease in
the presence of an occupant of shorter
height, with the seat adjusted to a
for ward
longitudinal position.
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Safety
102
Deployment
* For more information on Deactivating the front passenger airbag , refer to the
corresponding section.
They deploy, except the front passenger airbag
if it is deactivated*, in the event of a
serious
front impact to all or part of the front impact
zone A .
The front airbag inflates between the thorax
and head of the front occupant of the vehicle
and the steering wheel, driver's side, and the
dashboard, passenger's side, to cushion their
for ward movement.
Lateral airbags
At the front
Deployment
They deploy on one side in the event of
a serious side impact applied to all or part of
the side impact zone B .
The lateral airbag inflates between the hip and
shoulder of the vehicle's occupant and the
corresponding door trim panel.
Curtain airbags
System contributing towards greater protection
for the driver and passengers (with the
exception of the rear centre passenger) in the
event of a
serious side impact in order to limit
the risk of injury to the side of the head.
Each curtain airbag is built into the pillars and
the upper passenger compartment area.
Deployment
It deploys simultaneously with the
corresponding lateral airbag in the event of
a
serious side impact applied to all or part of
the side impact zone B .
The curtain airbag inflates between the front
and rear occupants of the vehicle and the
corresponding windows.
Malfunction
If this warning lamp comes on in the
instrument panel, you must contact
a
CITROËN dealer or a qualified
workshop to have the system
checked.
The airbags may no longer be deployed in the
event of a
serious impact.
In the event of a
minor impact or bump on
the side of the vehicle or if the vehicle rolls
over, the airbags may not be deployed.
In the event of a
rear or front collision,
none of the lateral airbags are deployed.
This system protects the driver and front
passenger in the event of a
serious side impact to mitigate the risk of injury to the chest,
between the hip and the shoulder.
Each lateral airbag is fitted in the seat backrest
frame, door side.
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103
Advice
For the airbags to be fully effective,
observe the safety recommendations
below.
Adopt a normal and upright sitting
position.
Wear a
correctly adjusted seat belt.
Do not leave anything between the
occupants and the airbags (a child, pet,
object, etc.), nor fix or attach anything
close to or in the way of the airbag release
trajectory; this could cause injuries during
their deployment.
Never modify the original definition of your
vehicle, particularly in the area directly
around the airbags.
After an accident or if the vehicle has
been stolen, have the airbag systems
checked.
All work on the airbag systems must only
be carried out by a
CITROËN dealer or
a
qualified workshop.
Even if all of the precautions mentioned
are obser ved, a risk of injury or of minor
burns to the head, chest or arms cannot
be ruled out when an airbag is deployed.
The bag inflates almost instantly (within
a
few milliseconds) then deflates within
the same time discharging the hot gas via
openings provided for this purpose. Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on
the dashboard.
Do not smoke as deployment of the
airbags can cause burns or the risk of
injury from a
cigarette or pipe.
Never remove or pierce the steering wheel
or hit it violently.
Do not fix or attach anything to the
steering wheel or dashboard, as this
could cause injuries when the airbags are
deployed.
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed. Lateral airbags
Use only approved covers on the seats,
compatible with the deployment of the
lateral airbags. For information on the
range of seat covers suitable for your
vehicle, contact the CITROËN network.
Do not fix or attach anything to the seat
backrests (clothes, etc.), as this could
cause injuries to the thorax or arm when
the lateral airbag is deployed.
Do not sit with the upper part of the body
any nearer to the door than necessary.
The vehicle's front door panels include
side impact sensors.
A damaged door or any unauthorised or
incorrectly executed work (modification or
repair) on the front doors or their interior
trim could compromise the operation of
these sensors – risk of malfunction of the
lateral airbags!
Such work must only be done by
a
CITROËN dealer or a qualified
workshop.
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Safety