2020 CITROEN C4 battery

53
Ease of use and comfort
3Auto® or CarPlay®, enabling certain smartphone
applications to be used on the touch screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
When the USB socket is used, the
portable device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing
the audio and telematics systems.
12 V accessory socket



► Plug in a 12 V accessory (with a maximum
rated power of 120 W) using a suitable adapter.
Observe the maximum power rating to
avoid damaging the accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
Wireless smartphone
charger




This system allows wireless charging of a
portable device such as a smartphone, using the
magnetic induction principle, in accordance with
the Qi 1.1 standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
A mat can also be used provided that it is
approved by the Manufacturer.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With the Keyless Entry and Start system, the
charger’s operation may be briefly disrupted
when a door is opened or the ignition is switched
off.
Charging
► With the charging area clear , place a device
in its centre.


When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge multiple devices simultaneously.
Do not leave metal objects (e.g. coins,
keys, vehicle remote control) in the
charging area while a device is being charged
- Risk of overheating or interrupting the
charging!
When using applications for a long time
in combination with wireless charging,
some smartphones may switch to thermal
safety and cause some functions to stop.

54
Ease of use and comfort
Checking operation
The state of the indicator lamp allows the
operation of the charger to be monitored.
State of the
indicator lampMeaning
Off Engine switched off.
No compatible devices
detected.
Charging complete.
Fixed green Compatible portable device detected.
Charging.
Flashing orange Foreign object detected in the charging zone.
Portable device not well
centred in the charging
zone.
Fixed orange Malfunction of the portable device's battery
meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is fixed orange:
– remove the device, then place it back in the
centre of the charging zone.
or –

remove the device and try again in a quarter
of an hour
.
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
CITROËN Hi-Fi system
(Depending on version)

The vehicle is equipped with a high-fidelity
acoustic system.
8 speakers offer the pleasure of pure and
detailed sound inside the vehicle:
–

2 tweeters and 2 woofers in the front
–


2 full range speakers in the rear
–


1 speaker in the central area of the dashboard
–


1 subwoofer under the trunk carpet
Mats
Fitting

When fitting it on the driver's side, only use
the mountings present on the carpet (a "click"
indicates proper locking).
The other mats are simply laid over the carpet.
Removing/refitting
► To remove it on the driver's side, move the
seat backwards and unclip the fasteners.
►
T
o refit it, position the mat and secure it by
pressing down.
►

Check that the mat is secured correctly
.
To avoid any risk of jamming the pedals:– Only use mats which are suited to the
fixings already present in the vehicle; these
fixings must be used.
–

Never fit one mat on top of another
.
The use of mats not approved by CITROËN
may interfere with access to the pedals and
hinder the operation of the cruise control/
speed limiter.

56
Ease of use and comfort
2-position boot floor
This two-position floor allows the boot volume to
be optimised using the lateral stops located on
the sides:
–
High position ( 100

kg max.): to obtain a flat
floor up to the front seats, when the rear seats
are folded down.
–

Low position ( 150

kg max.): maximum boot
volume.
On certain versions, the adjustable boot
floor cannot be fitted in the low position.
To change the height:
►

Lift and pull the floor towards you using its
central handle, then use the lateral stops to
move it.
►


Push the floor all the way forwards to place it
in the desired position.


To keep it in the inclined position:
► From the high position, lift the floor towards
the boot.
►

T
ake it past the retractable stops, then rest
the floor on these stops.
Storage well

► Lift the boot floor as far as possible, then lift
the carpet to access the storage well.
Depending on version, it includes:
–

A
temporary puncture repair kit with the tool
kit.
–

A
spare wheel with the tool kit.
–

The traction battery charging cable (Electric).
Boot lamp
It comes on automatically when the boot is
opened and goes off automatically when the
boot is closed.
The lighting time varies according to the
circumstances:
–
When the ignition is off, approximately 10
minutes.
–


In energy saving mode, approximately 30
seconds.
–


With the engine running, unlimited.

58
Lighting and visibility
Switching on the lamps after
switching off the ignition
To reactivate the lighting control, rotate the
ring to the "AUTO" position, then to the
desired position.
If the driver's door is opened, a temporary
audible signal warns the driver that the lamps
are on.
They will go off automatically after a period
of time that depends on the level of charge in
the battery (entering energy economy mode).
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
Never look too closely at the light beam
of LED technology lamps - risk of serious
eye injury!


Travelling abroad
If planning to use your vehicle in a
country that drives on the other side of the
road, the dipped beam headlamps must be
adjusted to avoid dazzling oncoming drivers.
Contact a CITROËN dealer or a qualified
workshop.
Daytime running lamps/
Sidelamps
These LED lamps at the front and rear of the
vehicle light up automatically when the engine
starts.
They perform the following functions:
–

Daytime running lamps (lighting control stalk
at position

"AUTO" with adequate ambient light).
–

Sidelamps (lighting control stalk at position
"

AUTO" with low ambient light or "Sidelamps
only" or "Dipped/main beam headlamps").
Direction indicators

► Left or right: lower or raise the lighting control
stalk, beyond the point of resistance.
If you keep the direction indicators on for
more than 20 seconds, the volume of the
audible signal will increase if the speed is
above 50 mph (80 km/h).
Three flashes
► Press briefly upwards or downwards, without
going beyond the point of resistance; the
direction indicators will flash 3 times.
Parking lamps
(Depending on version)
Vehicle side marking by lighting the sidelamps
on the traffic side only.
►

Within one minute after switching off the
ignition, operate the lighting control stalk

68
Safety
– The indicator lamp flashes red: replace the
back-up battery .
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
–

If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
ASSISTANCE
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.

85
Driving
6Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
When manoeuvring, the driver must always
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►

Reduce speed and lower the engine speed to
limit the amount of heating produced.
►


Pay constant attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the
vehicle and switch off the engine as soon as
possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.

86
Driving
Anti-theft protection
Electronic immobiliser
The keys contain a code, which must be
recognised by the vehicle before starting is
possible.
If the system malfunctions, indicated by the
display of a message, the engine will not start.
Contact a CITROËN dealer.
Starting / Switching off the
engine with the key
Key ignition switch

It has 3 positions:
– 1. Stop: inserting and removing the key ,
steering column locked.
–

2. Ignition : steering column unlocked, ignition
on, Diesel preheating, engine running.
–


3. Starting
.
Avoid attaching heavy objects to the key or the remote control. It would weigh
down on its shaft in the ignition switch and
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric
equipment or the charging of accessories.
Once the state of charge of the battery drops to
the reserve level, the system switches to energy
economy mode: the power supply is cut off
automatically to preserve the remaining battery
charge.
Starting the engine
With the parking brake applied:
► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

With an
automatic gearbox, place the gear
selector in mode N or P then depress the brake
pedal.
►

Insert the key into the ignition switch; the
system recognises the code.
►


Unlock
the steering column by simultaneously
turning the steering wheel and the key.
In certain cases, you may need to apply
significant force to move the steering
wheel (e.g.
wheels turned to full lock).
►

With a
petrol engine , operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine has started, release the
key and allow it to return to position 2.
Petrol engines
After a cold start, preheating the catalytic
converter can cause noticeable engine
vibrations, for anything up to 2 minutes
(accelerated idle speed).
►

With a
Diesel engine, turn the key to position
2, to

activate the engine preheating system.
Wait until this warning lamp goes off on
the instrument panel, then turn the key to
position 3 without pressing the accelerator pedal,
to operate the starter motor. Once the engine
has started, release the key and allow it to return
to position 2.
In wintry conditions, the warning lamp
may stay on for a longer period. When
the engine is hot, the warning lamp does not
come on.
In mild conditions, do not leave the engine
to warm up while stationary, but move off
straight away and drive at moderate speed.
If the engine does not start straight away,
switch off the ignition. Wait a few
seconds before operating the starter motor
again. If the engine does not start after a few
attempts, do not keep trying - risk of
damaging the starter motor and the engine!
Contact a CITROËN dealer or a qualified
workshop.

88
Driving
while pressing the "START/STOP" button to
assist unlocking of the steering column.
Petrol engines
With Petrol engines, after a cold start,
pre-heating the catalytic converter can cause
noticeable engine vibrations, for anything up
to 2 minutes (accelerated idle speed).
If the engine stalls, release the clutch
pedal and fully depress it again, the
engine will restart automatically.
Switching off
► Immobilise the vehicle using the parking
brake.
►

With a
manual gearbox, ideally put the gear
lever into neutral.
►

With an
automatic gearbox, ideally select
mode
P or N.
►

Press the "
START/STOP" button.
In some circumstances, it is necessary to turn
the steering wheel to lock the steering column.
On certain versions with an automatic gearbox
(EAT8), the steering column does not lock, but
the gearbox locks in mode P.
If the vehicle is not immobilised, the
engine will not stop.
With the engine off, the braking and
steering assistance systems are also cut
off - risk of loss of control of the vehicle!
Never leave your vehicle with the
electronic key still inside.
Switching on the ignition
without starting the engine


With the electronic key in the passenger
compartment, pressing the " START/STOP"
button, without depressing any of the pedals ,
allows the ignition to be switched on without
starting the engine.
►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Key not detected
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader .
►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►

W
ith an automatic gearbox or a drive
selector, select mode
P, then depress the brake
pedal.
►

Press the "
START/STOP" button.
The engine starts.
Back-up switch-off

If the electronic key is not detected or is no
longer in the recognition zone, a message