2020 CITROEN C4 fuel

28
Access
Electronic key with
remote control function
and built-in key
Remote control function

The remote control can be used for the following
remote functions, depending on version:
–
Unlocking/Locking/Deadlocking the vehicle.
–


Remote operation of lighting.
–


Folding/Unfolding the door mirrors.
–


Activating/Deactivating the alarm.
–


Locating the vehicle.
–


Opening/Closing the windows.
–


Closing the sunroof.
–


Activating the vehicle’
s electronic immobiliser.
Back-up procedures allow the vehicle to be
locked/unlocked in the event of a failure of the
remote control, the central locking, the battery,
etc. For more information on the Back-up
procedures, refer to the corresponding section.
Built-in key
The key built into the remote control can be
used for the following operations, depending on
version:
–

Locking/Unlocking the vehicle.
–


Activation/Deactivation of the manual child
lock.
–


Activation/Deactivation of the front passenger
airbag.
–


Back-up Unlocking/Locking of the doors.
–


Switching on the ignition and starting/switching
off the engine.
W

ithout Keyless Entry and Start


► To unfold or fold the key, press the button.
With Keyless Entry and Start


► To eject the key or put it back in place, pull
and hold the button.
Once the built-in key is ejected, always
keep it with you to be able to carry out
the corresponding back-up procedures.
Unlocking the vehicle
Selective unlocking is configured in the
Driving/Vehicle touch screen menu.
Complete unlocking
► Press the unlocking button.
Selective unlocking
Driver’s door and fuel filler/charging flap
► Press the unlocking button.
►

Press it
again to unlock the other doors and
the boot.
The charging nozzle can be unplugged on the
second press.
Complete or selective unlocking, and alarm
deactivation (depending on version), is confirmed
by the flashing of the direction indicators.
Depending on version, the door mirrors unfold.
Locking the vehicle

30
Access
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services
to enter the passenger compartment in an
emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.
Proximity Keyless Entry
and Start
This is a Keyless Entry and Start system.
It enables automatic vehicle locking/unlocking
simply by detecting the electronic key.
As long as the driver has the electronic key
on their person, the vehicle unlocks as they
approach and locks when they walk away.
If the electronic key is present in an area
between 2 and 7 m from the vehicle for more
than 30 minutes, the system is deactivated to
preserve the battery.
Key recognition zones:


Zone A: welcome lighting on approaching
the vehicle (between 3 and 5 metres from the
vehicle).
Zone B: automatic locking on leaving the vehicle
(about 2
metres from the vehicle).
Zone C: automatic unlocking on approaching
the vehicle (between 1 and 2
metres from the
vehicle).
The automatic functions are configured via the Driving/Vehicle touch screen
menu.
Unlocking the vehicle

Selective unlocking is configured via the
Driving/Vehicle touch screen menu.
Selective unlocking is deactivated by default.
Complete unlocking
The vehicle (doors and boot) unlocks:
► Either automatically as the driver approaches
in zone
C, if the automatic functions are
activated.
►

Or by gently pressing the driver's door
handle.
Unlocking, and alarm deactivation (depending
on version), is confirmed by the flashing of the
direction indicators.
Depending on version, the door mirrors unfold.
If the electronic key remains around the
vehicle (zones A, B or C) for more than
15 minutes without action, the automatic
functions are deactivated. To unlock or lock
the vehicle, use the remote control or press
the driver's door handle.
If using the door handle does not lock/unlock
the vehicle, bring the electronic key closer
and repeat the desired action.
Selective unlocking
Driver’s door and fuel/charging flap
They unlock:
►

Either automatically when approaching the
driver

’s door, if the automatic functions are
activated.

68
Safety
– The indicator lamp flashes red: replace the
back-up battery .
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
–

If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
ASSISTANCE
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.

96
Driving
Driving modes are selected using the following
control:




► Press the control to display the modes on the
instrument panel.
When the message disappears, the selected
mode is activated and remains indicated on the
instrument panel (except Normal
mode).
Whenever the ignition is switched on,
Normal
driving mode is selected by default.
Normal
To restore the default settings.
Eco
To reduce energy consumption by reducing the
performance of the heating and air conditioning,
without deactivating them.
Free-wheeling in Eco mode: depending on
version, with the EAT8 gearbox, switching
into "free-wheeling" is encouraged to slow the
vehicle down without using engine braking. You
can save fuel by taking your foot gradually and
fully off the accelerator pedal in anticipation of
slowing down.
To reduce consumption of the traction battery's
electrical energy by limiting engine torque.
Sport
To obtain more dynamic driving with action
on the accelerator and gear changes with an
automatic gearbox.
Hill start assist
This system keeps the vehicle briefly stationary
(for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake
pedal to the accelerator pedal.
The system is only active when:
–

The vehicle is completely stationary
, with your
foot on the brake pedal.
–

Certain slope conditions are met.
–


The driver
’s door is closed.
Do not leave the vehicle while it is being
held temporarily by hill start assist.
If someone needs to get out of the vehicle
with the engine running, apply the parking
brake manually. Then check that the parking
brake indicator lamp and the P indicator lamp
in the electric parking brake control are on
fixed.
The hill start assist function cannot be deactivated. However, using the parking
brake to immobilise the vehicle interrupts its
operation.
Operation

Facing uphill, with the vehicle stationary,
the vehicle is held for a short time when the
driver releases the brake pedal:
–

If first gear or neutral is engaged on a manual
gearbox.
–


If mode
D or M is selected on an automatic
gearbox.
–

If mode
D or B is selected on the drive
selector.


Facing downhill, with the vehicle stationary
and reverse gear engaged, the vehicle is held
for a short time when the driver releases the
brake pedal.

97
Driving
6Malfunction
If the event of a malfunction, these
warning lamps light up on the
instrument panel, accompanied by the display of
a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
Gear shift indicator
(Depending on engine)
This system is designed to reduce fuel
consumption by recommending the most suitable
gear.
Operation
Depending on the driving situation and
the vehicle's equipment, the system may
recommend skipping one or more gears.
Gear engagement recommendations are
not to be considered mandatory. Indeed, the
configuration of the road, the traffic density and
safety remain determining factors when choosing
the best gear. Therefore, the driver remains
responsible for deciding whether or not to follow
the system’s advice.
The system cannot be deactivated.
With an automatic gearbox, the system is
only active in manual operation.
The information appears on the instrument panel, in the form of an arrow
and the recommended gear.
The system adapts the gear change instructions according to the driving
conditions (e.g.
slope, load) and driving style
(e.g.
power demand, acceleration, braking).
The system never suggests:
–

engaging first gear;
–


engaging reverse gear
.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stationary (e.g.
red
lights, traffic jams). The engine automatically
restarts - START mode - as soon as the driver
indicates the intention of moving off again.
Primarily designed for urban use, the function
is intended to reduce fuel consumption and
exhaust emissions as well as the noise level
when stationary.
The function does not affect the functionalities of
the vehicle, in particular the braking.
Deactivation/Reactivation
The function is activated by default when the
ignition is switched on.
The settings are changed via the Driving/Vehicle touch screen menu.
A message on the instrument panel confirms the
change of status.
When the function is deactivated, if the engine
was in standby, it restarts immediately.
Associated indicator lamps
Function activated.
Function deactivated or malfunction.
Opening the bonnet
Before doing anything under the bonnet,
deactivate the Stop & Start system to avoid
any risk of injury caused by the engine
restarting automatically.
Driving on flooded roads
Before entering into a flooded area, it is
strongly recommended that you deactivate
the Stop & Start system.
For more information on Driving
recommendations, particularly on flooded
roads, refer to the corresponding section.
Operation
Main conditions for operation
– The driver ’s door must be closed.
– The driver's seat belt must be fastened.

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137
Practical information
7Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol
respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only fuel additives authorised for use are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel fuels could prevent the engine from operating
correctly
. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50 % full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 50 litres.
Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached, this
warning lamp lights up on the instrument
panel, accompanied by the display of a message
and an audible signal. When it first comes on,
about 6 litres of fuel remain.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by an onscreen message and
an audible signal. When driving, this message
and audible signal are repeated with increasing
frequency as the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
A small arrow by the warning lamp indicates which side of the vehicle the
fuel filler flap is located on.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
When refuelling, at least 5 litres must be added
in order to be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This vacuum is normal,
caused by the sealing of the fuel system.
To refuel in complete safety:
►

Always switch off the engine.

138
Practical information

► With the vehicle unlocked, press the rear-
central part of the filler flap to open it.
►

T
ake care to select the pump that delivers the
correct fuel type for your vehicle's engine (see a
reminder label on the inside of the filler flap).
►

T
urn the filler cap to the left, remove it and
place it on its support (on the filler
flap).
►

Insert the filler nozzle and push it in as far as
possible before starting to refuel (to minimise the
risk of splashing).
Do not continue after the nozzle’

s third cut-
out. Doing so may cause malfunctions.
►

Put the filler cap back in place and turn it to
the right.
►


Close the fuel filler flap.
If you have put in the wrong fuel for the
vehicle, you must have the fuel tank
drained and filled with the correct fuel before
starting the engine.
The vehicle is fitted with a catalytic converter,
which helps to reduce the level of harmful
emissions in the exhaust gases.
For petrol engines, you must use unleaded
fuel.
The filler neck is narrower, admitting unleaded
petrol nozzles only.
Misfuel prevention (Diesel)
(Depending on country of sale.)
This mechanical device prevents filling the tank
of a Diesel vehicle with petrol.
Located in the filler neck, the misfuel prevention
device is visible when the filler cap is removed.
Operation

When a petrol filler nozzle is introduced into the
fuel filler neck of a Diesel vehicle, it comes into
contact with the flap. The system remains closed
and prevents filling.
Do not persist but introduce a Diesel type
filler nozzle.
The use of a fuel jerrycan to fill the tank remains possible.
Travelling abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.
Before travelling abroad, it is advisable to
check with a CITROËN dealer if the vehicle is
suitable for the distribution equipment of the
countries visited.
Charging system
(Electric)
400 V electrical system
The electric drive system, which operates at a
voltage of approximately 400 V, is identified by
orange cables and its components are marked
with this symbol:


An electric vehicle’s power train can become hot during use and after
switching off the ignition.
Comply with the warning messages shown
on the labels, particularly inside the charging
flap.