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To avoid any playback or display issues, it is
advisable to create file names that have less
than 20 characters and without using any
special characters (e.g. " ? . ; ù).
Use only USB memory sticks in FAT32 format
(File Allocation Table).It is recommended that the original USB
cable for the portable device be used.
CD player (depending on equipment).
In order to be able to play a burned CDR or
CDRW, select ISO 9660 level 1, 2 or Joliet
standards if possible when burning the CD.
If the disc is burned in another format, it may
not be played correctly.
It is recommended that the same burning
standard be always used on an individual disc,
with the lowest speed possible (4x maximum)
for the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.Telephone
Pairing a Bluetooth®
telephone
As a safety measure and because it
requires sustained attention by the
driver, the pairing of a Bluetooth mobile
telephone with the Bluetooth hands-free
system of your audio system must be
done with the vehicle stationary and the
ignition on.
Activate the Bluetooth function on the
telephone and ensure that it is "visible to
all" (telephone configuration).
Procedure from the telephone
Select the system name in the list of
devices detected.
In the system, accept the connection request
from the telephone.
To complete the pairing, whichever
procedure used (from the telephone or
from the system), ensure that the code
is the same in the system and in the
telephone.
Procedure from the system
Press Telephone to display the
primary page.
Press " Bluetooth search ".
Or Select "Search".
The list of telephones detected is
displayed.
If the pairing procedure fails, it is
recommended that you deactivate and
then reactivate the Bluetooth function in
your telephone. Select the name of the chosen
telephone in the list.
Connection sharing
The system offers to connect the telephone
with 3 profiles:
-
"Telephone " (hands-free kit, telephone
only),
-
"Streaming " (streaming: wireless playing of
the audio files on the telephone),
-
"Mobile internet data ".
.
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Settings
Audio settings
Press Settings to display the
primary page.
Select " Audio settings ".
Select " Ambience ".
Or
" Balance "
Or
" Sound ".
Or
" Voice ".
Or
" Ringtone ".
Press " OK" to save the settings. The sound balance (or spatialisation with
the Arkamys
© system) is audio processing
that allows the quality of the sound to
be adapted according to the number of
passengers in the vehicle.
Available only with the front and rear
speakers configuration.
The audio settings Ambience (6 optional
ambiences) and Bass , Medium and
Tr e b l e are different and independent for
each audio source.
Activate or Deactivate " Loudness".
The settings for " Balance" (All
passengers, Driver and Front only) are
common to all sources.
Activate or Deactivate " Touch tones",
" Volume linked to speed " and
" Auxiliary input ".
Onboard audio: the Sound Staging of
Arkamys
© optimises the distribution of
sound in the passenger compartment.
Profile settings
As a safety measure and because it
requires the sustained attention of the
driver, changes to settings must only be
done with the vehicle stationary .
Press "
Play" to start playing the
message.
Access to " Email" depends on the
compatibility of the smartphone and the
integral system. Press Settings
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Setting of the profiles ".
Select " Profile 1 " or "Profile 2 " or "Profile 3 "
or " Common profile ".
Press this button to enter a name for
the profile using the virtual keypad.
Press " OK" to confirm.
Press this button to add a
photograph to the profile.
Insert a USB memory stick
containing the photograph in the
USB port.
Select the photograph.
Press " OK" to accept the transfer of
the photograph.
Press " OK" again to save the
settings.
.
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The framing for the photograph is
square; the system reshapes the original
photograph if in another format.Press this button to initialise the
profile selected.
Initialisation of the profile selected
activates the English language by default.
Select a " Profile" (1 or 2 or 3) to associate the
" Audio settings " with it.
Select " Audio settings ".
Select " Ambience ".
Or
" Balance "
Or
" Sound ".
Or
" Voice ".
Or
" Ringtone ".
Press " OK" to save the settings.Modifying system settings
Press Settings to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Screen configuration ".
Select " Animation ".
Activate or deactivate: " Automatic
scrolling ".
Select " Brightness ".
Move the cursor to adjust the
brightness of the screen and/or of
the instrument panel.
Press Settings to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "System settings ".
Select " Units" to change the units of distance,
fuel consumption and temperature.
Select " Factory settings " to return to the initial
settings. Resetting the system to "Factory Settings"
activates English by default, as well as
Fahrenheit degrees, and turns off daylight
saving (summer) time.
Select " System info " to display the versions of
the different modules installed in the system.
Select the language
Press Settings to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Languages " to change the
language.
Setting the date
Press Settings to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Set time-date ".
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Navigation
QUESTIONRESPONSESOLUTION
The route calculation is not successful. The guidance criteria may be in conflict with
the current location (exclusion of toll roads on
a toll road).Check the route settings in the "Navigation"
menu.
The POIs do not appear. The POIs have not been selected.Select the POIs in the list of POIs.
The audible warning of "Danger zones" does
not work. The audible warning is not active or the volume
is too low.Activate the audible warning in the "Navigation"
menu and check the voice volume in the audio
settings.
The system does not suggest a detour around
an incident on the route. The guidance criteria do not take account of
TMC messages.Select setting for the "Traffic info " function in
the list of route settings (Without, Manual or
Automatic).
I receive a "Danger zone" alert which is not on
my route. Other than guidance, the system announces all
"Danger zones" positioned in a cone located in
front of the vehicle. It may provide an alert for
"Danger zones" located on nearby or parallel
roads.Zoom in on the map to see the exact position
of the "Danger zone". Select "On the route" to
no longer receive alerts other than navigation
instructions or to reduce the time for the
announcement.
Certain traffic jams along the route are not
indicated in real time. On starting, it is several minutes before the
system begins to receive the traffic information.Wait until the traffic information is being
received correctly (display of the traffic
information icons on the map).
In certain countries, only major routes
(motor ways, etc.) are listed for the traffic
information. This is per fectly normal. The system is
dependent on the traffic information available.
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Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are
not working (no sound, 87.5 MHz is displayed,
e t c .) . The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) block reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a car wash or into
an underground car park). Have the aerial checked by a dealer.
The altitude is not displayed.
On starting, the initialisation of the GPS may
take up to 3 minutes to receive more than
4 satellites correctly.Wait until the system has started up completely
so that there is GPS coverage by at least
4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary. This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected. During start-up and in certain geographical
areas, the connection may be unavailable.Check that the connected ser vices are
activated (settings, contract).
.
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QUESTIONRESPONSESOLUTION
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes). Some files supplied with the memory stick
may greatly slow down access to reading
the memory stick (multiplication by 10 of the
catalogue time).Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of
a format not recognised by the audio system.
The CD has been recorded in a format that is
not compatible with the player (udf, etc.).
The CD is protected by an anti-pirating system
not recognised by the audio system.Check that the CD is inserted in the player the
right way up.
Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
Check the content in the case of a recorded
CD: follow the advice in the "AUDIO" section.
The audio system CD does not read DVDs.
Due to poor quality, certain burned CDs will not
be read by the audio system.
Media
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is not received or has changed its
name in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the
station name.Press on the "Update list" button in the "Radio
stations" secondary menu.
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There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick.Upon insertion of a new key, the system reads
a certain amount of data (directory, title, artist,
etc.). This may take from a few seconds to a
few minutes.This is per fectly normal.
The CD sound is of poor quality. The CD used in scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.Start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the
transfer of this information.
.
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Telephone
QUESTIONRESPONSESOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be
visible.Check that your telephone has Bluetooth
switched on.
Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system. You can check the compatibility of your
telephone at the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and
the telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, etc.).
Some contacts are duplicated in the list. The options for synchronising contacts are synchronising the contacts on the SIM card,
the contacts on the telephone, or both. When
both synchronisations are selected, some
contacts may be duplicated.Select "Display SIM card contacts" or "Display
telephone contacts".
The contacts are not listed in alphabetical
o r d e r. Some telephones offer display options.
Depending on the settings chosen, contacts
can be transferred in a specific order.Modify the telephone directory display settings.
The system does not receive SMS. The Bluetooth mode does not permit sending
SMS text messages to the system.
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