2020 CITROEN C3 AIRCROSS service

28
CHECK
Resetting the service indicator
After each service, the service indicator must
be reset to zero.
If you have carried out the ser vice on your
vehicle yourself, switch off the ignition:
F
P
ress and hold this button.
F

S
witch on the ignition; the distance recorder
display begins a countdown.
F

W
hen the display indicates =0, release the
button; the spanner disappears.
If you have to disconnect the battery
following this operation, lock the vehicle
and wait at least five minutes for the reset
to be registered.
Retrieving the service
information
You can access the ser vice information at any
time. F

P
ress this button.
The ser vice information is displayed for a few
seconds, then disappears.
Engine oil level indicator
(Depending on version)
On versions fitted with an electric oil level
indicator, the state of the engine oil level is
displayed in the instrument panel for a few
seconds, after the servicing information.
The level read will only be correct if the
vehicle is on level ground and the engine
has been off for more than 30
minutes.
Oil level correct
Oil level insufficient
If the low oil level is confirmed by a check using
the dipstick, the level must be topped up to
avoid damage to the engine.
For more information on Checking levels ,
refer to the corresponding section.
Oil level indicator fault
In the event of a fault with the electric
indicator, the oil level is no longer
monitored.
If the system is faulty, you must check the
engine oil level using the manual dipstick
located under the bonnet.
For more information on Checking levels ,
refer to the corresponding section.
AdBlue® liquid range
indicators
Once the AdBlue® tank is on reser ve or after
detection of a fault with the SCR emissions
control system, when the ignition is switched
on, an indicator displays an estimate of the
distance that can be covered, the range, before
engine starting is prevented.
In the event of simultaneous system fault and
low AdBlue
® level, the shortest range figure is
the one displayed.
This is indicated by the display of the "
Oil level
correct " message.
This is signalled by the display of the " Oil level
measurement invalid " message on the instrument
panel.
Contact a CITROËN dealer or a qualified workshop.
Dashboard instruments

34
Recommendations
This screen is of the capacitive type.
Use is possible in all temperatures.
Do not use pointed objects on the touch
screen.
Do not touch the touch screen with wet hands.
Use a soft clean cloth to clean the touch
screen.
Principles
Use the buttons on each side of the touch
screen to access the menus, then use the
buttons that appear on the touch screen.
Certain functions may be displayed over 1 or
2 pages.
To deactivate/activate a function, press OFF/
ON.
To modify a setting (lighting duration, etc.) or
access additional information, press the symbol
for the function.After a few moments with no action on
the secondary page, the primary page is
displayed automatically. Use this button to confirm.
Use this button to return to the
previous page.
Menus
Radio Media.
See the "Audio and telematics" section.
Mirror Screen or Connected
navigation*.
See the "Audio and telematics" section.
Air conditioning.
Allows control of the settings for
temperature, air flow, etc.
For more information on Heating , Manual
air conditioning and Automatic air
conditioning , refer to the corresponding
sections.
*
D

epending on equipment Telephone.
See the "Audio and telematics" section.
Applications.
Allows the display of the connected
services available.
See the "Audio and telematics"
section.
Vehicle or Driving*.
Allows the activation, deactivation
and adjustment of settings for
certain functions.
The functions accessible from this menu are
arranged under two tabs: " Vehicle settings"
and " Driving functions ".
Volume control/mute.
See the ‘Audio and telematics’
section.
Press with three fingers on the touch
screen to display the menu carousel.
Dashboard instruments

50
Unlocking
When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the red indicator lamp
flashes and the button is inactive.
F
A
fter normal locking, pull one of the
interior door controls to unlock the
vehicle.
F

A
fter deadlocking, it is necessary to
use the remote control,

K
eyless Entry
and Starting or the integral key to
unlock the vehicle.
Automatic mode
This is the automatic central locking of the
vehicle when driving, also called anti-intrusion
s e c u r i t y.
For more information on Anti-intrusion
security , refer to the corresponding section.
Anti-intrusion security
This system allows automatic simultaneous
locking of the doors and boot as soon as the
speed of the vehicle exceeds 6
mph (10 km/h).
Operation
This is signalled by the sound of
the locks rebounding, accompanied
by illumination of this symbol in the
instrument panel, an audible signal
and the display of an alert message.
If any of the doors or the boot is open, the
automatic central locking does not take place.
Carrying long or voluminous objects
If you want to drive with the boot open, you
should press the central locking button
to lock the doors. Other wise, every time
the speed of the vehicle exceeds 6
mph
(10

km/h), the locks will rebound and the
alerts mentioned above will appear.
Pressing the central locking button
unlocks the vehicle.
Above 6
mph (10 km/h), this unlocking is
te m p o r a r y.
Activation/Deactivation
You can activate or deactivate this function
permanently.
F

W
ith the ignition on, press this button
until an audible signal is triggered and a
corresponding message of confirmation is
displayed.
The state of the system stays in memory when
switching off the ignition.
Driving with the doors locked may render
access for the emergency services
difficult in an emergency.
In the event of a serious impact, the doors
and the boot unlock automatically.
Access

91
Hazard warning lamps
F When you press this red button, all four direction indicators flash.
They can operate with the ignition off.
Automatic operation of
hazard warning lamps
When braking in an emergency, depending on
the deceleration, the hazard warning lamps
come on automatically.
They switch off automatically the next time you
accelerate.
F

Y
ou can also switch them off by pressing
the button.
Horn
F Press the central part of the steering wheel.
Emergency or assistance
call
Localised Emergency Call
In an emergency, press this
button for more than 2 seconds.
The flashing green LED and
the voice message confirm that
the call has been made to the
"Localised Emergency Call"
service*.
Pressing this button again cancels the
command and the green LED goes off.
The green LED remains on (without flashing)
when communication is established.
It goes off at the end of the call.
"Localised Emergency Call" immediately
locates your vehicle, contacts you in your own
language**, and – if necessary – requests that
relevant emergency services be dispatched**.
In countries where the ser vice is not available,
or when the locating ser vice has been
expressly declined, the call is sent directly
to the emergency ser vices (112) without the
vehicle location.
If an impact is detected by the airbag
control unit, and independently of the
deployment of any airbags, an emergency
call is made automatically.
5
Safety

92
** As per the geographic coverage of "Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the vehicle.
The list of countries covered and of
Telematic services is available from dealers
or on the website for your country.
Operation of the system (type 1)
When the ignition is switched
on, the green LED comes on for
3
seconds indicating that the
system is operating correctly.
If the orange indicator lamp
flashes then goes off: the system
has a fault.
If the orange indicator lamp is on fixed: replace
the back-up battery.
In both cases, the emergency and assistance
calls ser vice may not work.
Contact a qualified repairer as soon as
possible. The fault with the system does not prevent
the vehicle from being driven.
*

I

n accordance with the general conditions
of use for the ser vice available from dealers
and subject to technological and technical
limitations.
Operation of the system (type 2)
When the ignition is switched
on, the green LED comes on for
3
seconds indicating that the
system is operating correctly.
For all countries except Russia, Belarus
and Kazakhstan.
If the red indicator lamp flashes then goes off:
there is a system fault.
If the red indicator lamp is on fixed: replace the
back-up battery.
For Russia, Belarus and Kazakhstan.
If the red indicator lamp is on fixed: there is a
system fault.
If the red indicator lamp flashes: replace the
back-up battery.
In either case, the emergency and assistance
calls ser vice may not work.
Contact a qualified repairer as soon as
possible.
The fault with the system does not prevent
the vehicle from being driven.
Localised Assistance Call
** As per the geographic coverage of "Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the vehicle.
The list of countries covered and of
Telematic services is available from dealers
or on the website for your country. Press this button for more than
2
seconds to request assistance
if the vehicle breaks down.
A voice message confirms that the call has
been made**.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.
Geolocation
You can deactivate geolocation by
simultaneously pressing the "Localised
Emergency Call" and "Localised Assistance
Call" buttons, followed by pressing "Localised
Assistance Call" to confirm.
Safety

176
3.Brake fluid reser voir.
4. Battery.
5. Fusebox.
6. A i r f i l t e r.
7. Engine oil dipstick.
8. Engine oil filler cap.
9. Remote earth point.
10. Priming pump*.
The Diesel circuit is under very high
pressure.
All work on this circuit must be carried out
only by a CITROËN dealer or a qualified
workshop.
*
D

epending on engine.
Checking levels
Check all of these levels regularly, in line with
the manufacturer's service schedule. Top them
up if necessary, unless other wise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop. The fluid must comply with the
manufacturer's recommendations and with
the vehicle's engine. Take care when working under the bonnet,
as certain areas of the engine may be
extremely hot (risk of burns) and the
cooling fan could start at any time (even
with the ignition off).
Used products
Avoid prolonged contact of used oil or
fluids with the skin.
Most of these fluids are harmful to health
or indeed very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Take used oil to a CITROËN dealer or
a qualified workshop and dispose of
it in the containers reser ved for this
purpose.
Engine oil level
The check is carried out either when
the ignition is switched on using the
oil level indicator in the instrument
panel for vehicles so equipped, or
using the dipstick. To ensure that the reading is correct, your
vehicle must be parked on a level sur face
with the engine having been off for more
than 30


minutes.
It is normal to top up the oil level between
two ser vices (or oil changes). CITROËN
recommends that you check the level, and top
up if necessary, every 3,000 miles (5,000 km).
Checking using the dipstick
The location of the dipstick is shown in the
corresponding underbonnet layout view.
F

T
ake the dipstick by its coloured grip and
pull it out completely.
F

W
ipe the end of the dipstick using a clean
non-fluffy cloth.
F

R
efit the dipstick and push fully down, then
pull it out again to make the visual check:
the correct level is between marks A and B .
Practical information

177
A = MA X
B = MIN
If you find that the level is above the mark A or
below the mark B , do not star t the engine.
-

I

f the level is above the MAX mark (risk of
damage to the engine), contact a CITROËN
dealer or a qualified workshop.
-

I

f the level is below the MIN mark, you must
top up the engine oil.
Oil grade
Before topping up the oil or changing the oil,
check that the oil is the correct grade for your
engine and conforms to the manufacturer's
recommendations.
Topping up the engine oil level
F Unscrew the oil filler cap to access the filler opening.
F

A
dd oil in small quantities, avoiding any
spills on engine components (risk of fire).
F

W
ait a few minutes before checking the
level again using the dipstick.
F

A
dd more oil if necessary.
F

A
fter checking the level, carefully refit the oil
filler cap and the dipstick in its tube.
After topping up the oil, the check when
switching on the ignition with the oil level
indicator in the instrument panel is not
valid during the 30
minutes after topping
up.
Engine oil change
Refer to the manufacturer's service schedule
for details of the inter val for this operation.
In order to maintain the reliability of the engine
and emissions control system, never use
additives in the engine oil.
Brake fluid level
The brake fluid level should be close
to the "MA X" mark. If it is not, check
the brake pad wear.
Changing the fluid
Refer to the manufacturer's service schedule
for details of the inter val for this operation.
Fluid specification
This fluid must conform to the manufacturer's
recommendations.
Coolant level
Check the coolant level regularly.
It is normal to top up the fluid
between two services.
To ensure that the reading is correct, your
vehicle must be parked on a level sur face with
the engine cool.
The coolant level should be close to the "MA X"
mark but should never exceed it.
If the level is close to or below the "MIN" mark,
it is essential to top up.
The location of the oil filler cap is shown in the
corresponding underbonnet layout view.
7
Practical information

178
When the engine is warm, the temperature of
the coolant is regulated by the fan.
In addition, as the cooling system is
pressurised, wait at least one hour after
switching off the engine before carrying out any
work.
To avoid the risk of scalding when you need to
top up in an emergency, place a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
Once the pressure has dropped, remove the
cap and top up the coolant.The cooling fan may star t after
switching off the engine: take care
with articles and clothing that might be
caught by the fan blades.
Fluid specification
The fluid must conform to the manufacturer's
recommendations.
Screenwash fluid level
A low coolant level presents a risk of serious
damage to your engine.
Top up the fluid when necessary.Fluid specification
The screenwash fluid must be topped up with a
ready for use mix.
In winter (temperatures below zero), a fluid with
antifreeze must be used that is appropriate for
the prevailing conditions, in order to preser ve
the elements of the system (pump, tank, ducts,
e t c .) .
Filling with pure water is prohibited under all
circumstances (risk of freezing, limestone
deposits, etc.).
Diesel fuel additive level
(Diesel with particle filter)
The additive tank minimum level is
indicated by fixed illumination of this
warning lamp, accompanied by an
audible signal and a message that
the particle filter additive level is
too low.
To p p i n g u p
The reser voir must be topped up without delay
by a CITROËN dealer or a qualified workshop.
AdBlue level
An alert is triggered once the reser ve level is
reached.
To avoid the vehicle being immobilised as per
regulations, you must top up with AdBlue.
For more information on AdBlue
® and the SCR
system, and, in particular, topping it up, refer to
the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Other wise, have them checked by a CITROËN
dealer or a qualified workshop.
12 V battery
The battery does not require any
maintenance.
However, check regularly that the
terminals are correctly tightened
(versions without quick release
terminals) and that the connections
are clean.
Practical information