MULTIMEDIA497
NOTE:
Only the beginning of your custom message
will be seen on the touchscreen.
Reply with text message is not compatible
with iPhones®.
Auto reply with text message is only available
on phones that supporting Bluetooth® MAP.
Android Auto™ — If Equipped
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Android
Auto™ features may or may not be available in
every region and/or language.
Android Auto™ allows you to use your voice to
interact with Android’s™ best-in-class speech
technology through your vehicle’s voice
recognition system, and use your smartphone’s
data plan to project your Android™ powered
smartphone and a number of its apps onto your
Uconnect touchscreen. Connect your Android™
5.0 (Lollipop), or higher, to one of the media
USB ports, using the factory-provided USB
cable, and press the new Android Auto™ icon
that replaces your “Phone” icon on the main menu bar to begin Android Auto™. Push and
hold the VR button on the steering wheel, or
press and hold the “Microphone” icon within
Android Auto™, to activate Android’s™ VR,
which recognizes natural voice commands, to
use a list of your smartphone’s features:
Maps
Music
Phone
Text Messages
Additional Apps
Refer to your Uconnect Owner’s Manual
Supplement for further information.
NOTE:
Requires compatible smartphone running
Android™ 5.0 (Lollipop) or higher and download
app on Google Play. Android™, Android Auto™,
and Google Play are trademarks of Google Inc.
Apple CarPlay® — If Equipped
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Apple CarPlay® features may or may not be available
in every region and/or language.
Apple CarPlay® allows you to use your voice to
interact with Siri through your vehicle’s voice
recognition system, and use your smartphone’s
data plan to project your iPhone® and a number
of its apps onto your Uconnect touchscreen.
Connect your iPhone® 5, or higher, to one of the
media USB ports, using the factory-provided
Lightning cable, and press the new Apple
CarPlay® icon that replaces your “Phone” icon on
the main menu bar to begin Apple CarPlay®.
Press and hold the VR button on the steering
wheel, or press and hold the “Home” button
within Apple CarPlay®, to activate Siri, which
recognizes natural voice commands to use a list
of your iPhone’s® features:
Phone
Music
Messages
Maps
Additional Apps
Refer to your Uconnect Owner’s Manual
Supplement for further information.
9
20_RU_OM_EN_US_t.book Page 497
498MULTIMEDIA
NOTE:
Requires compatible iPhone®. See dealer for
phone compatibility. Data plan rates apply.
Vehicle user interface is a product of Apple®.
Apple CarPlay® is a trademark of Apple® Inc.
iPhone® is a trademark of Apple® Inc., regis -
tered in the US and other countries. Apple®
terms of use and privacy statements apply.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:
1. l'appareil ne doit pas produire de
brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment. Additional Information
© 202 1 FCA US LLC. All rights reserved.
Mopar and Uconnect are registered
trademarks and Mopar Owner Connect is a
trademark of FCA US LLC. Android™ is a
trademark of Google Inc. SiriusXM® and all
related marks and logos are trademarks of
SiriusXM® Radio Inc.
Uconnect System Support:US residents visit www.DriveUconnect.com or
call: 1-877-855-8400 (24 hours a day 7 days
a week)
Canadian residents visit www.DriveUcon -
nect.ca or call: 1-800-465-2001 (English) or
1-800-387-9983 (French)
SiriusXM Guardian™ services support:
US residents visitwww.driveuconnect.com/
sirius-xm-guardian or call: 1-844-796-4827
Canadian residents visitwww.siriusxm.ca/
guardian-v1/ or call: 1-877-324-9091
20_RU_OM_EN_US_t.book Page 498
499
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to
have the right papers with you. Take your
warranty folder. All work to be performed may
not be covered by the warranty. Discuss
additional charges with the service manager.
Keep a maintenance log of your vehicle's
service history. This can often provide a clue to
the current problem.
Prepare A List
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are
vitally interested in your satisfaction. We want you
to be happy with our products and services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. The manufacturer's authorized dealers
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact the manufac
-
turer's customer center.
Any communication to the manufacturer's
customer center should include the following
information:
Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage10
20_RU_OM_EN_US_t.book Page 499
500CUSTOMER ASSISTANCE
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
Puerto Rico And US Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special TDD (Telecommunication Devices for
the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has
access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate
with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
Service Contract
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after the manufacturer's
New Vehicle Limited Warranty expires. The
Mopar Vehicle Protection plans are the ONLY
vehicle extended protection plans authorized,
endorsed and backed by FCA US LLC to provide
additional protection beyond your vehicle’s
warranty. If you purchased a Mopar Vehicle
Protection Plan, you will receive Plan Provisions
and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call the manufacturer's Service
Contract National Customer Hotline at
1-800-521-9922 (Canadian residents, call
(800) 465-2001 English / (800) 387-9983
French).
20_RU_OM_EN_US_t.book Page 500
502CUSTOMER ASSISTANCE
PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
the information that students and professional
technicians need in diagnosing/
troubleshooting, problem solving, maintaining,
servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle,
system, and/or components is written in
straightforward language with illustrations,
diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations.
These practical manuals make it easy for
students and technicians to find and fix
problems on computer-controlled vehicle
systems and features. They show exactly how to
find and correct problems the first time, using
step-by-step troubleshooting and drivability
procedures, proven diagnostic tests and a
complete list of all tools and equipment.
Owner's Manuals
These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles. Included are starting, operating,
emergency and maintenance procedures as well
as specifications, capabilities and safety tips.
Call toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)
Or
To order a hard copy of your Owner’s
Information, visit:
www.techauthority.com (US)
20_RU_OM_EN_US_t.book Page 502
504
Bluetooth Connect Or Disconnect Link Betweenthe Uconnect Phone And Mobile
Phone
................................................... 465Connecting To A Particular Mobile PhoneOr Audio Device After Pairing................460Bluetooth Mode............................................. 448Body Mechanism Lubrication........................ 356B-Pillar Location............................................. 371Brake Assist System...................................... 153Brake Control System, Electronic.................. 153Brake Fluid.................................................... 396Brake System...................................... 364, 388Anti-Lock (ABS).......................................... 388Fluid Check..................................... 364, 396Master Cylinder......................................... 364Parking...................................................... 225Warning Light............................................ 141Brake/Transmission Interlock....................... 229Brightness, Interior Lights................................ 67Bulb Replacement............................... 306, 309Bulbs, Light................................. 218, 306, 309
C
Camera.......................................................... 283Camera, Rear...................................... 283, 284Capacities, Fluid............................................ 393
Caps, FillerFuel................................................. 286, 339Oil (Engine)............................................... 349Radiator (Coolant Pressure)..................... 363Car Washes................................................... 385Carbon Monoxide Warning................... 216, 392CargoVehicle Loading........................................ 103Cargo Area Cover.......................................... 103Cargo CompartmentLuggage Carrier........................................ 121Cargo Load Floor........................................... 103Cargo Tie-Downs........................................... 103Cellular Phone.............................................. 491Center High Mounted Stop Light................... 311Certification Label......................................... 288Chains, Tire................................................... 382Change Oil Indicator..................................... 129Changing A Flat Tire............................. 320, 366Chart, Tire Sizing........................................... 367Check Engine Light (Malfunction Indicator
Light)............................................................. 151Checking Your Vehicle For Safety................. 216Checks, Safety.............................................. 216Child Restraint.............................................. 198
Child RestraintsBooster Seats........................................... 201Center Seat LATCH................................... 207Child Seat Installation...................... 209, 212How To Stow An unused ALR Seat Belt..... 208Infant And Child Restraints....................... 199Lower Anchors And Tethers For Children.. 202Older Children And Child Restraints.......... 200Seating Positions...................................... 202Using The Top Tether Anchorage.............. 214Cigar Lighter.................................................. 120Clean Air Gasoline......................................... 390CleaningWheels...................................................... 381Climate Control................................................70Automatic....................................................80Manual........................................................70Rear......................................................78, 87Coat Hook..................................................... 117Cold Weather Operation................................ 223Compact Spare Tire...................................... 379Computer, Trip/Travel................................... 140Contract, Service........................................... 500Cooling Pressure Cap (Radiator Cap)............ 363
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511
Tire Stowage
.................................................. 330Tires................................... 218, 374, 379, 383Aging (Life Of Tires)................................... 377Air Pressure............................................... 374Chains....................................................... 382Changing......................................... 320, 366Compact Spare......................................... 379General Information........................ 374, 379High Speed................................................ 375Inflation Pressure...................................... 375Jacking................................... 320, 322, 366Life Of Tires............................................... 377Load Capacity............................................ 371Pressure Monitoring System (TPMS)............................... 131, 146, 167Quality Grading.......................................... 383Radial........................................................ 376Replacement............................................. 377Rotation.................................................... 382Safety.............................................. 366, 374Sizes.......................................................... 367Snow Tires................................................. 379Spare Tires............................. 320, 379, 380Spinning.................................................... 376Trailer Towing............................................ 295Tread Wear Indicators............................... 377Wheel Nut Torque..................................... 388To Open Hood.................................................. 97Tongue Weight/Trailer Weight....................... 294
Towing.......................................................... 289Disabled Vehicle....................................... 342Guide........................................................ 291Recreational............................................. 298Weight...................................................... 291Towing Behind A Motorhome........................ 298Traction......................................................... 299Traction Control............................................ 158Trailer Sway Control (TSC)............................. 158Trailer Towing............................................... 289Cooling System Tips................................. 297Hitches..................................................... 291Minimum Requirements........................... 294Tips........................................................... 297Trailer And Tongue Weight........................ 294Wiring....................................................... 296Trailer Towing Guide..................................... 291Trailer Weight................................................ 291TransaxleAutomatic................................................. 228Operation................................................. 228Transmission................................................ 230Automatic........................................ 230, 365Maintenance............................................ 365Transporting Pets.......................................... 215Tread Wear Indicators.................................. 377Turn Signals.................................. 63, 149, 309
U
UconnectAdvanced Phone Connectivity
................... 465Phone Call Features................................. 462Theater..................................................... 469Things You Should Know About Your Uconnect Phone................................... 465Uconnect Settings.......................................21Uconnect 4 With 7-Inch Display.................... 398Uconnect 4C/4C Nav With 8.4-Inch Display.. 415Uconnect Phone................ 456, 457, 459, 460Answer Or Ignore An Incoming Call — Call Currently In Progress..................... 464Answer Or Ignore An Incoming Call — No Call Currently In Progress................ 464Bluetooth Communication Link................ 466Call By Saying A Phonebook Name........... 463Call Continuation...................................... 465Call Controls............................................. 463Call Termination....................................... 465Cancel Command..................................... 457Connect Or Disconnect Link Between The Uconnect Phone And Mobile
Phone
................................................... 465Connecting To A Particular Mobile Phone Or Audio Device After Pairing................ 460
11
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512
Deleting A Phone Or Audio Device
.............461Dial By Saying A Number........................... 463Disconnecting A Phone Or Audio Device... 460Far End Audio Performance...................... 466Help Command......................................... 457Join Calls................................................... 465Making A Phone Or Audio Device A Favorite................................................. 461Making A Second Call While Current Call Is In Progress................................. 464Managing Your Favorites........................... 462Natural Speech......................................... 456Operation.................................................. 456Pair (Link) Uconnect Phone To A MobilePhone................................................... 457Pair A Bluetooth Streaming Audio Device.. 459Pair Additional Mobile Phones.................. 459Phonebook Download............................... 461Place/Retrieve A Call From Hold............... 464Power-Up................................................... 466Recent Calls.............................................. 463Redial........................................................ 465To Remove A Favorite............................... 462Toggling Between Calls............................. 464
Touch-Tone Number Entry........................ 463
Transfer Call To And From Mobile Phone.... 465
Voice Command....................................... 465Ways To Initiate A Phone Call................... 462Uconnect SettingsCustomer Programmable Features............. 21Uconnect Voice Command............................ 493Umbrella Holder............................................ 115Uniform Tire Quality Grades.......................... 383Universal Garage Door Opener (HomeLink).. 109Universal Transmitter................................... 109Unleaded Gasoline....................................... 389Untwisting Procedure, Seat Belt................... 176USB............................................................... 468
V
Vacuum........................................................ 103Stow ‘n Vac............................................... 103Vanity Mirrors.................................................. 62Vehicle Identification Number (VIN).............. 388Vehicle Loading................................... 288, 371Vehicle Modifications/Alterations.................... 11Vehicle Storage................................................ 91Vehicle User GuideIn Vehicle Help............................................ 12Navigation................................................... 12
Operating Instructions.................................12Searching User Guide..................................12Viscosity, Engine Oil...................................... 352Voice Recognition System (VR)..................... 493
W
Warning Lights (Instrument Cluster
Descriptions)
................................................. 145Warnings And Cautions....................................10Warranty Information.................................... 501Washers, Windshield.................................... 350Washing Vehicle............................................ 385WaterDriving Through........................................ 299Wheel And Wheel Tire Care........................... 381Wheel And Wheel Tire Trim........................... 381Wind Buffeting.................................................96Window Fogging...............................................91Windshield Defroster.................................... 217Windshield Washers.............................. 68, 350Fluid.......................................................... 350Windshield Wiper Blades.............................. 356Wipers Blade Replacement........................... 356Wipers, Intermittent.........................................68Wrecker Towing............................................. 342
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