2020 CHRYSLER PACIFICA HYBRID maintenance

•Repairs: If a tire is returned under complaint and the reason for the
tire’s disablement is in any way associated with a repair, or with the
situation that led to the repair, the manufacturer ’s warranty is
invalidated.
• Mileage: Tread wear out up to a predetermined mileage is not covered
under this policy.
• Improper operation or maintenance: This includes, but is not limited
to, effects caused by:

ä Improper
tire
inflation
and/or
improper
load/speed
practices:
These
practices
can
cause
excessive
operational
temperatures
and
stresses
that
exceed
the
tire’s
capabilities.

ä Improper
or
insufficient
tire
rotation

ä Improper
vehicle
alignment

ä Damage
due
to:
– Rim
irregularities
or
rim
damage
– Snow
chains
– Vehicle
mechanical
problems,
including
brake
problems,
and
vehicle
wheel
alignment
– Extreme
temperature
exposure
– Negligent
and


abusive
driving
such
as
tire
spinning,
or
racing;
– Improper
tire
storage
– Automotive
accident
– Chemical
corrosion
or
fire
– Use
contrary
to
the
vehicle
manufacturer ’s
tire
recommenda-
tions
– Misuse
or
misapplication
• Improper Mounting or Demounting
• Alteration: such as, but not limited to, adding a white inlay on
blackwall, tread regrooving, tire truing or siping, or adding sealant
materials to the tire.
• Weather checking/cracking: Not covered after 48 months from the
date of purchase.
• Failure to observe safety and maintenance precautions set forth in
the Safety Warning Section.
GENERAL TIRE
11 7

IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED WAR-
RANTY AND ADJUSTMENT POLICY HAS BEEN DESIGNATED A
“LIMITED WARRANTY”. CTNA DOES NOT INTEND TO REPRE-
SENT THROUGH THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY THAT TIRE FAILURES CAN OR CANNOT HAPPEN.
CTNA’S OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle. Your
tires may be covered under the vehicle manufacturer ’s limited warranty.
If not, this CTNA Policy applies and replacement of Eligible Tires can be
made by any vehicle dealer authorized to handle General brand tire
adjustments or a General brand authorized dealer (“Authorized Dealer”).
CTNA will replace the tire pursuant to the terms of this Limited Warranty
and Adjustment Policy. Tires that are replaced under an adjustment basis
under this Limited Warranty and Adjustment Policy become the property
of CTNA.
OWNER’S OBLIGATIONS
To make an eligible claim under this Limited Warranty and Adjustment
Policy, the owner must present a claim with the tire to an Authorized
Dealer. For the nearest Authorized Dealer, consult the Yellow Pages, the
General brand internet address, or the 800 telephone numbers shown on
the back of this Limited Warranty and Adjustment Policy. Owner must
present new vehicle registration form or new vehicle sales invoice
indicating the date of purchase. Owner will be required to sign the CTNA
Limited Warranty Claim Form or dealer replacement sales receipt.
Owner is responsible for paying all applicable taxes set forth under this
Limited Warranty and Adjustment Policy. Owner is also responsible for
paying local tire disposal fees and any parts or service regardless of
mileage or months of service. This includes payment for tire rotation,
alignment, towing, road service, valve stems and tire repairs. Owner is
responsible for maintaining proper tire air pressure and for proper
maintenance of the tire.
GENERAL TIRE
11 9

TEMPORARY SPARE TIRE OWNERS:
CTNA does not recommend any repair to or reuse of punctured
Temporary Spare Tires.
In addition to the valuable warranty, safety and maintenance information
you will find in this Limited Warranty and Adjustment Policy we
encourage you to visit General Tire Brand websites at:
www.generalti-
re.com
or (www.generaltire.ca) for up-to-date changes and a Self-Help
knowledge base with downloadable brochures (customer care link).
Please also visit the Rubber Manufacturer Association (RMA) website at
www.rma.org.
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS NOT
A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR BECOME
UNSERVICEABLE IF NEGLECTED OR MISTREATED.
FOR SERVICE ASSISTANCE OR INFORMATION
First, contact the nearest General brand tire dealer. For the nearest
General brand tire dealer, consult the Yellow Pages or, if for any reason
local service or information is not available, call one of General brand
toll-free Customer Relations numbers:
In the United States call 1-800-847-3349
In Canada, call 1-800-461-1776
CTNA, Inc. 1830 McMillan Park Dr. Fort Mill, SC 29707
CT Canada Inc. 6110 Cantay Rd. Mississauga, ON L5R 3W5
GENERAL TIRE
121

•EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER
MOUNTING. Only specially trained persons should mount tires.
• FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES COM-
PLETELY BEFORE DEMOUNTING.
• TIRE SPINNING. On slippery surfaces such as snow, mud, ice, etc.,
do not spin tires in excess of 35 mph (55 kph), as indicated on the
speedometer.
• EXCESSIVE WHEEL SPINNING. This can also result in tire disinte-
gration or axle failure.
WARNING!
Vehicle handling, traction, ride comfort and other performance
parameters may be significantly affected by a change in tire size or
type. Before replacing tires, always consult and follow the vehicle
owner ’s manual because some vehicle manufacturers prohibit
changing tire size. When selecting tires that are different from the
original equipment size make certain:
1. The tires have adequate load-carrying capacity based on the vehicle placard,
2. The tires have sufficient inflation pressure to carry the load and
3. There is proper clearance with no interference points between the tire and vehicle.
The consumer must be aware to always drive safely and obey all
traffic laws. Avoid sudden, sharp turns or aggressive lane changes.
Failure to follow any of these warnings may result in loss of control
of the vehicle, leading to an accident and serious injury or death.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and performance
from your Goodyear or Dunlop tires is to give them a simple but frequent
(at least monthly) inspection for proper inflation, even tread wear and the
presence of any damage.
DO MAINTAIN PROPER INFLATION PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire performance,
safety and fuel economy. Check inflation pressures at least once a month
and before long trips. Use an accurate tire pressure gauge. Always check
GOODYEAR DUNLOP TIRES
128

WARNING!
Because of the unique characteristics of Run-Flat tires, the wheels
on which they are mounted and your vehicle’s tire pressure
monitoring system, all tire service work other than routine inflation
maintenance and external inspections must be performed by service
personnel at a Goodyear or Dunlop Run-Flat service facility.
Do not attempt to mount or demount Run-Flat tires yourself; serious
injury or death could result. Only specially trained persons should
mount, demount and repair Run-Flat tires, and more than 40 psi
(270 kPa) may be required to seat beads. A safety cage and clip-on
extension air hose must be used if more than 40 psi (270 kPa) is need
to seat beads.
GOODYEARDUNLOPTIRES
TOPROLONG TIRELIFEDURING A SYSTEM ALERT
The
Goodyear
or
Dunlop
Run-Flat
tire
can
be
driven
at
low
or
zero
air

pressure
(refer
to
your
vehicle
Owner ’s
Manual
for
these
limitations).
To

help
prolong
the
life
of
a
tire
operating
under
low-inflation
conditions,

drive
at
a
speed
as
far
below
50
mph
(80
kph)
as
possible.
Also,
drive
the

shortest
distance
possible
before
obtaining
tire
service.


Taking
these

precautions
will
increase
the
chance
that
your
tire
will
be
repairable.
SERVICE AFTERA SYSTEM ALERT
To
obtain
service
after
operating
under
low-inflation
conditions,
contact

your
Goodyear
or
Dunlop
Run-Flat
service
facility.
Trained
service

personnel
will
inspect
your
tires
to
determine
if
they
are
in
need
of
repair

or
replacement.
To
locate
the
nearest
authorized
Goodyear
or
Dunlop

Run-Flat
service
facility,
call
1-800-
GOODYEAR
1-800-466-3932
.
TIREREPAIR
Like
any
other
Goodyear
or
Dunlop
speed-rated,
high-performance
tire,

the
Goodyear
or
Dunlop
Run-Flat
tire
may
be
repaired
to
correct
a

puncture
in
the
tread,
but
PROPER
MATERIALS
AND
PROCEDURES

MUST
BE
USED.
Contact
a
Goodyear
or
Dunlop
Run-Flat
service
facility

for
information
on
proper
repairs.
For
the
location
of
the
nearest
facility,

call
1-800-GOODYEAR
1-800-466-3932


.
136

MICHELIN
Original Equipment Passenger & Light Truck Tire Owner ’s Manual &
Limited Warranty
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED
WARRANTY
ABOUT THIS WARRANTY
As the original purchaser of a MICHELIN® passenger or light truck tire,
you are covered by all the benefits and conditions (subject to the
maintenance recommendations and safety warnings) contained in this
booklet. To ensure your understanding of and compliance with the terms
and conditions of this warranty, please read it carefully. It is essential that
you also read and understand the safety and maintenance recommenda-
tions for tires contained in this booklet.
Limited Mileage Warranty:
MICHELIN passenger and light truck tires – replacement and original
equipment – are covered by a limited mileage warranty (hereafter
referred to as limited warranty for treadwear). For the mileage warranty
associated with each tire line, please see your Michelin tire retailer – or
visit us at
www.michelinman.com/promise.
Certain conditions and limitations apply. Mileage warranties vary by tire
line and certain exclusions may apply.
Self-Supporting Tires
Zero Pressure (ZP)
As the purchaser of a MICHELIN® Self-Supporting Zero Pressure (ZP)
passenger tire, mounted on a vehicle approved for ZP tires, equipped
with a properly operating low tire pressure warning system, you are
covered by this warranty. Please pay close attention to the Owner ’s
Manual part of this booklet since it provides specific safety and mainte-
nance information for your ZP tires.
MICHELIN® Self-Supporting Zero Pressure (ZP) tires are part of a very
sophisticated system which is designed to provide a very simple benefit:
Peace of Mind. With these tires, you can maneuver the vehicle up to 50
miles (80 kilometers) at 55 mph (90 kph), unless otherwise specified in
MICHELIN
159

your vehicle owner ’s manual, even though the tire has lost all air! That
means time to exit from the highway and get to a place where the tire can
be inspected, replaced, or possibly returned to service. The distance that
can safely be travelled following an air loss incident will depend upon
the conditions under which the vehicle is operating, the degree of air loss,
the extent of the damage causing the air loss, the ambient temperature,
the load, and the operating speed of the vehicle. The fewer miles you
travel after an air loss incident, the greater the likelihood that the tire can
be re-inflated (or, if punctured, repaired) and returned to service.
Pax System
The MICHELIN® PAX® System is a very sophisticated system that
includes the tire, support ring and gel, pressure sensing device, and
wheel. In the event of a loss of tire air pressure, with this system you can
still carefully maneuver the vehicle at speeds up to 55 miles per hour, for
a distance of up to 125 miles, even though a tire has lost all air! That
means time to get off the highway and get to a place where the tire can
be inspected, replaced, or possibly repaired and returned to service.
That’s peace of mind!
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED
WARRANTY
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires MICHELIN® Passenger and Light
Truck tires, used in normal service on the vehicle on which they were
originally fitted and in accordance with the maintenance recommen-
dations and safety warnings contained in the attached owner ’s manual,
are covered by this warranty against defects in workmanship and
materials for the life of the original usable tread, or 6 years from the
date of purchase, whichever occurs first. At that time, all warranties,
express or implied, expire. The usable tread is the original tread down
to the level of the tread wear indicators - 2/32 nds of an inch (1.6 mm)
of tread remaining. Date of purchase is documented by new vehicle
registration or tire sales invoice. If no proof of purchase is available,
coverage will be based on the date of manufacture.
Replacement will be made in accordance with the terms and conditions
described under “How Replacement Charges are Calculated”.
MICHELIN160

MICHELIN
NOTE:

:our
vehicle
manufacturer
may
provide
additional
tire
warranty

coverage
over
and
above
what
is
provided
by
Michelin.
Consult
your

vehicle
owner ’s
manual
for
further
information.
NOTE:

Some
MICHELIN®
Self-Supporting
Zero
Pressure
(ZP)
tires
can
only
be

mounted
on
special
SH-M
(Symmetric
Hump
-
Modified)
wheels.
These

tires
bear
the
special
SH-M
designation,
molded
into
the
sidewall
of
the

tire,
next
to
the
ZP
designation.
DO
NOT
MOUNT
A
TIRE
WITH
THE

SH-M
DESIGNA TION

ON
THE
SIDEW ALL


ON
A
STANDARD

WHEEL.
DOING
SO
VOIDS
THIS
LIMITED
WARRANTY
AND
COULD

CAUSE
THE
TIRE
TO
BECOME
UNSERVICEABLE
AT
LOW
OR
ZERO

PRESSURE,
RESULTING
IN
SERIOUS
PERSONAL
INJURY
OR
DEA TH.

Treadwear
–
Mileage


Warranty
Coverage
for
MICHELIN®
Passenger

and
Light
Truck
Tires
MICHELIN®
passenger
and
light
truck
tires
are
covered
by
a
manufac-
turer ’s
limited
warranty
for
treadwear.
For
the
mileage
warranty
associ-
ated
with
a
specific
tire
line,
please
see
your
Michelin
tire
retailer
or
visit

us
at

www.michelinman.com/promise.
Some
vehicles
come
from
the

vehicle
manufacturer
with
“split
fitments”
–
meaning
different
size
tires

on
the
front
and
rear
axles.
Because
these
tires
cannot
be
rotated
as

recommended
by
Michelin,
the
mileage
warranty
on
each
rear
tire
will

cover
half
the
number
of
miles
as
the
standard
mileage
warranty
for
that

particular
tire
design.
Michelin
Self-Supporting
Zero
Pressure
(ZP)
tires

have
the
same
mileage
warranty
as
the
standard
tire
line
of
which
they

are
a
part,
up
to
but
not
exceeding
30,000
miles.
DOT-approved
compe-
tition
tires
(e.g.,
MICHELIN®
Pilot®
Sport
Cup
tires)
are
excluded
from

any
mileage
warranty .

MICHELIN®

tires
must
be
used


during


months
only,
defined
as
a
period


beginning
on
or
after
September

1st
of
a
given
year
and
ending
no
later
than
April
30th
of
the
following

year.
MICHELIN

tires
require
documentation
of
the
timing
of
the

installation
and
removal
of
the
tires
each

to
maintain
coverage

under
the
limited
warranty
for
treadwear .
An
important
reminder:
No
tire
manufacturer


can
guarantee
you
a
certain
number
of
miles
from

a
given
tire.
Driving
habits,
driving
conditions,
road
conditions,
and

vehicle
maintenance
all
play
a
part
in
the
tread
life
of
a
tire.
If
a
tire
does

not
reach
the
warranted
mileage,
and
the
owner
of
the
tires
has
complied

with
the
terms
and
conditions
of
the
warranty,
Michelin
will
replace
the



tires
as
described
under
“How
Replacement
Charges
are
calculated”.
161