2020 CHRYSLER PACIFICA HYBRID change time

3
MIRRORS ..............................................................59 Inside Day/Night Mirror — If Equipped ....... 59
Automatic Dimming Mirror —
If Equipped .................................................. 60 Outside Mirrors ........................................... 60
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 60 Conversation Mirror ..................................... 60
Power Mirrors — If Equipped ...................... 61
Outside Mirrors Folding Feature ................. 61
Heated Mirrors — If Equipped ..................... 61
Tilt Side Mirrors In Reverse (Available With
Memory Seat Only) — If Equipped............... 61 Power Folding Mirrors — If Equipped .......... 62
Illuminated Vanity Mirrors — If Equipped .. 62
EXTERIOR LIGHTS ................................................63
Multifunction Lever ...................................... 63
Headlight Switch .......................................... 63
Daytime Running Lights (DRLs) —
If Equipped ................................................... 63 High/Low Beam Switch ............................... 64
Automatic High Beam — If Equipped ......... 64
Flash-To-Pass .............................................. 64
Automatic Headlights — If Equipped .......... 64
Headlights On With Wipers — If Equipped.. 65
Headlight Delay — If Equipped .................... 65
Lights-On Reminder .................................... 65
Front Fog Lights — If Equipped .................. 65
Turn Signals ................................................. 65
Lane Change Assist — If Equipped ............. 66
Battery Protection ....................................... 66 INTERIOR LIGHTS ................................................ 66
Courtesy/Interior Lighting .......................... 66
WINDSHIELD WIPER AND WASHERS .............. 68
Windshield Wiper Operation ....................... 68
Rain Sensing Wipers — If Equipped............ 69
Rear Wiper And Washer .............................. 70
CLIMATE CONTROLS ........................................... 70
Manual Climate Controls Overview ............ 70
Automatic Climate Control Overview .......... 80
Climate Control Functions........................... 90
Automatic Temperature Control (ATC) — If
Equipped ..................................................... 90 Operating Tips ............................................. 91
WINDOWS ............................................................. 93
Power Windows............................................ 93
PANORAMIC SUNROOF — IF EQUIPPED ........... 95
Opening Sunroof .......................................... 95
Closing Sunroof............................................ 96
Wind Buffeting ............................................. 96
Power Sunshade — If Equipped .................. 96
Pinch Protect Feature.................................. 97
Sunroof Maintenance.................................. 97
Ignition Off Operation .................................. 97
HOOD .................................................................... 97
Opening ........................................................ 97
Closing .......................................................... 98 LIFTGATE ................................................................99
Opening ........................................................ 99
Closing.......................................................... 99
Power Liftgate — If Equipped .................... 100 Hands-Free Liftgate — If Equipped ........... 101
Cargo Area Features ................................. 103
GARAGE DOOR OPENER — IF EQUIPPED ....... 109
Before You Begin Programming
HomeLink® ................................................ 109 Canadian/Gate Operator Programming... 111
Using HomeLink®...................................... 112
Security ...................................................... 112Troubleshooting Tips ................................. 112General Information .................................. 113
INTERNAL EQUIPMENT ..................................... 113
Storage ....................................................... 113
Sun Screens — If Equipped ....................... 117Power Outlets ............................................ 118Power Inverter — If Equipped ................... 119
Cigar Lighter — If Equipped ...................... 120
Smoker's Package Kit — If Equipped ....... 120
Overhead Sunglass Storage ..................... 120
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ...................................................... 121
Deploying The Crossbars .......................... 121
Stowing The Crossbars.............................. 123

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9
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner's
Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by Warranty Information, and customer-oriented documents. Within this information, you will find a description of the
services that FCA US LLC offers to its customers, the vehicle's warranty coverage, and the details of the terms and conditions for maintaining its validity.
Please take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions, recommendations,
tips, and important warnings in this manual will help assure safe and enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any
content introduced throughout the Owner's Information, that may or may not be applicable to your vehicle, will be identified with the wording “If
Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant
improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.1

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14GETTING TO KNOW YOUR VEHICLE

Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
NOTE:
A low key fob battery condition may be indi
-
cated by a message in the instrument cluster
display, or by the LED light on the key fob. If
the LED key fob light no longer illuminates
from key fob button pushes, then the key fob
battery requires replacement.
The key fob LED light brightness is designed
for indoor light viewing, so the LED light may
not be visible in direct sunlight. In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side of
the key fob (side opposite of the Emergency
Key) against the START/STOP ignition button
and push to operate the ignition switch.
To Unlock The Doors
NOTE:

Uconnect Settings lets you program the system to
unlock either the driver's side doors on the first
push (default) or unlock all doors on the first push
of the unlock button on the key fob. To change
the default setting, refer to “Uconnect Settings”
in “Multimedia” for further information.

1st Push Of Key Fob Unlocks
Push and release the unlock button on the key
fob once to unlock the driver front door and
sliding door or twice within five seconds to
unlock all doors and liftgate. The hazard lights
will flash to acknowledge the unlock signal. The
illuminated entry system will be activated.
2nd Push Of Key Fob Unlocks
Push and release the unlock button on the key
fob twice within five seconds to unlock all doors
and liftgate. The turn signal lights will flash to
1 — LED Light
2 — Lock
3 — Remote Start
4 — Right Power Sliding Side Door
5 — PANIC Alarm
6 — Emergency Key
7 — Left Power Sliding Side Door
8 — Liftgate
9 — Unlock

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GETTING TO KNOW YOUR VEHICLE15
acknowledge the unlock signal. The illuminated
entry system will be activated.
This feature lets you program the system to
unlock either the driver's side doors or all doors
on the first push of the unlock button on the key
fob. To change the current setting, refer to
“Uconnect Settings” in “Multimedia” for further
information.
NOTE:
Your vehicle is equipped with Passive Entry;
refer to “Keyless Enter-N-Go — Passive Entry” in
this chapter for further information.
Emergency Key Feature
The key fob also contains an emergency key.
The emergency key is stored in the bottom of
the key fob.

Mechanical Latch To Release Emergency Key
The emergency key allows for entry into the
vehicle should the battery in the vehicle or the
key become depleted. The emergency key is
also for locking/unlocking the glove
compartment. You can keep the emergency key
with you when valet parking.
To remove the emergency key, press the
mechanical button on the side of the key fob
with your thumb and pull the emergency key out
with your other hand while pushing the
mechanical button.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob
to lock all doors and liftgate. The hazard lights
will flash once and the horn will chirp once to
acknowledge the signal. Settings in radio can
change to lights only, chirp only, or both.
Refer to “Keyless Enter-N-Go — Passive Entry” in
this chapter for further information.
Key Fob With Remote Control And Integrated
Vehicle Key
If one or more doors are open or the liftgate is
open, the doors can be locked. This is signaled
by a quick flash of the turn signals.
Vehicles Equipped With Keyless Enter-N-Go —
Passive Entry
If one or more doors are open, or the liftgate is
open, the doors can be locked. The doors will
unlock again only if the key is inside the
passenger compartment.
Key Fob Battery Replacement
The recommended replacement battery is one
CR2032 battery.
NOTE:
Batteries contain harmful chemicals.
Dispose old batteries by placing them in
correct containers according to the law or by
taking them to a dealership, where they will
be handled appropriately.
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard
-
ouswaste/perchlorate for further informa -
tion.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.
2

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30GETTING TO KNOW YOUR VEHICLE
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
Manual Sliding Side Door
The sliding door may be opened from the inside
or the outside. Pull outward on the exterior
handle to open the sliding door. The sliding door
inside handle functions by rocking forward and
back. Rocking the handle backwards opens the
door and rocking forward releases the
hold-open latch in order to close the door.
Side Door Handle And Lock Functions

To keep your door operating properly, observe
the following guidelines:Always open the door smoothly.

Avoid high impacts against the door stop when
opening the door. This is very important when
your vehicle is parked on an incline as the door
will slide faster in the downhill direction.

There is a hold-open latch that is activated
when the sliding door is fully opened. This
latch will keep your sliding door open on any
incline. To close the sliding door after the
hold-open latch is activated, you must rock
the inside handle forward or pull outward on
the exterior handle.
Always make sure that the sliding door is fully
latched anytime the vehicle is in motion.
NOTE:
The left side sliding door cannot be opened
while the fuel door is open.
Power Sliding Side Door — If Equipped
The power sliding door may be power opened or
closed in several ways:
Key fob
Inside or outside handles
Buttons located:
In the overhead console
Just inside the sliding door
On the outside handle
1 — Door Handle
2 — Door Lock

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GETTING TO KNOW YOUR VEHICLE53
Heated Seats
Front Heated Seats — If Equipped
The front heated seats control buttons are
located within the climate or controls screen of
the touchscreen.
You can choose from HI, LO or off heat settings.
The indicator lights in each switch indicate the
level of heat in use. Two indicator lights will
illuminate for HI, one for LO and none for off.
Press the heated seat button once to turn
the HI setting on.
Press the heated seat button a second
time to turn the LO setting on.
Press the heated seat button a third time
to turn the heating elements off.
The level of heat selected will stay on until the
operator changes it.
NOTE:
Once a heat setting is selected, heat will be
felt within two to five minutes.
The engine must be running for the heated
seats to operate. Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated seats can be programmed to come
on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Rear Heated Seats — If Equipped
On some models, the second row seats are
equipped with heaters. There are two heated
seat switches that allow the second row
passengers to operate the seats independently.
The heated seat switches are located on the
sliding side door handle trim panels.

Second Row Heated Seat Switch

You can choose from HI, LO or off heat settings.
Amber indicator lights in each switch indicate
the level of heat in use. Two indicator lights will
illuminate for HI, one for LO and none for off.
Push the switch once to select HI-level heating.
Push the switch a second time to select LO-level
heating. Push the switch a third time to shut the
heating elements off.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
2

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54GETTING TO KNOW YOUR VEHICLE
NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.

When the HI-level setting is selected, the heater
will provide a boosted heat level during the initial
stages of operation. Then, the heat output will
drop to the normal HI-level. The level of heat
selected will stay on until the operator changes it.

Ventilated Seats — If Equipped
Located in the first row seat cushions are small
fans that draw the air from the passenger
compartment and move air through fine
perforations in the seat cover to help keep the
driver and front passenger cooler in higher
ambient temperatures. The fans operate at two
speeds, HI and LO.
The front ventilated seats control buttons are
located within the climate or controls screen of
the touchscreen.
Press the ventilated seat button once to
choose HI.
Press the ventilated seat button a second
time to choose LO.
Press the ventilated seat button a third
time to turn the ventilated seat off.
NOTE:
The engine must be running for the ventilated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the ventilated seats can be programmed to
come on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Adjustable Armrest (Front Seats) — If
Equipped
Your vehicle may be equipped with adjustable
armrests on the front seats. The armrest can be
adjusted by moving it up or down. To adjust the
armrest below the normal height, push and hold the button and lower to the desired position.
Push the button a second time to lock the
armrest into place.

Adjustable Armrest

Plastic Grocery Bag Retainer Hooks
Retainer hooks which will hold plastic grocery
bag handles are built into the seatbacks of the
first and third row rear seats. The floor supports
the partial weight of the bagged goods.

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GETTING TO KNOW YOUR VEHICLE65
NOTE:
The engine must be running before the head -
lights will come on in the Automatic mode.
Headlights On With Wipers — If Equipped
When your headlights are in the AUTO mode
and the engine is running, the headlights will
automatically turn on when the wiper system is
also turned on. Headlights on when windshield
wipers are on may be found on vehicles
equipped with an automatic headlight system.
NOTE:
The Headlights with Wipers feature can be
turned on or off through the Uconnect system.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
Headlight Delay — If Equipped
This feature provides the safety of headlight
illumination for up to 90 seconds after exiting
your vehicle.
To activate the delay feature, place the ignition
in the OFF position while the headlights are still
on. The 90 second delay interval begins when
headlight switch is turned off. If the headlights or parking lights are turned back on or the
ignition is placed in the ON position, the delay
will be cancelled.
When exiting the vehicle the driver can choose
to have the headlights remain on for 30, 60, or
90 seconds or not remain on. To change the
timer setting, select the proper setting through
the Uconnect System.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If the headlights are turned off before the
ignition, they will turn off in the normal manner.
NOTE:
The headlights must be turned off within
45 seconds of placing the ignition in the OFF
position to activate this feature.Lights-On Reminder
If the headlights or the parking lights are left on
after the ignition switch is placed in the OFF
position, a chime will sound when the driver's
door is opened.
Front Fog Lights — If Equipped
To activate the front fog lights, turn on the
parking lights or the low beam headlights and
push in the headlight switch control knob.
Pushing the headlight switch control knob in a
second time will turn the front fog lights off.

Fog Light Switch

Turn Signals
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster flash to show proper operation of the
front and rear turn signal lights.
2

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