2020 CHRYSLER PACIFICA HYBRID automatic transmission

4
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER..................................... 125
Instrument Cluster Descriptions ...............126
INSTRUMENT CLUSTER DISPLAY ................... 127
Instrument Cluster Display Location And
Controls ......................................................128 Oil Life Reset ..............................................129
Fuel And Oil Refresh Mode .......................129
KeySense Cluster Messages —
If Equipped .................................................130 Instrument Cluster Display Menu Items ..131
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ................................138 Instrument Cluster Display Programmable
Features Screen Setup.............................. 139
TRIP COMPUTER ............................................... 140
WARNING LIGHTS AND MESSAGES ............... 141
Red Warning Lights....................................141
Yellow Warning Lights ...............................144
Yellow Indicator Lights...............................147
Green Indicator Lights ...............................148
Blue Indicator Lights ..................................149White Indicator Lights................................149
ONBOARD DIAGNOSTIC SYSTEM — OBD II .... 150
Onboard Diagnostic System (OBD II)
Cybersecurity..............................................150
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................ 151
SAFETY
SAFETY FEATURES .............................................152 Anti-Lock Brake System (ABS) ................. 152
Electronic Brake Control (EBC) System ... 153
AUXILIARY DRIVING SYSTEMS.........................159 Blind Spot Monitoring (BSM) —
If Equipped ................................................. 159 Forward Collision Warning (FCW) With
Mitigation — If Equipped............................ 164 Tire Pressure Monitoring
System (TPMS) .......................................... 167
OCCUPANT RESTRAINT SYSTEMS .................. 171 Occupant Restraint Systems Features .... 171
Important Safety Precautions ................... 172
Seat Belt Systems ..................................... 172
Supplemental Restraint Systems (SRS)... 184
Child Restraints ......................................... 198
Transporting Pets ...................................... 215
SAFETY TIPS ....................................................... 216 Transporting Passengers .......................... 216Exhaust Gas .............................................. 216
Safety Checks You Should Make Inside
The Vehicle ................................................ 217 Periodic Safety Checks You Should Make
Outside The Vehicle ................................... 218
STARTING AND OPERATING
STARTING THE ENGINE .....................................219 Normal Starting.......................................... 219Cold Weather Operation (Below –22°F
Or −30°C) ................................................. 223 After Starting — Warming Up The
Engine ........................................................ 223 If Engine Fails To Start ............................. 223
To Turn Off The Engine Using ENGINE
START/STOP Button .................................. 223
ENGINE BLOCK HEATER — IF EQUIPPED ....... 224
ENGINE BREAK-IN RECOMMENDATIONS ...... 224
PARK BRAKE...................................................... 225 Electric Park Brake (EPB) ......................... 225
AUTOMATIC TRANSMISSION ........................... 228 Ignition Park Interlock ............................... 229Brake/Transmission Shift Interlock
System........................................................ 229 Nine-Speed Automatic Transmission ...... 230
Gear Ranges .............................................. 230
ACTIVE NOISE CANCELLATION ........................ 234
POWER STEERING............................................. 234
STOP/START SYSTEM — IF EQUIPPED ........... 235
Auto Stop/Start.......................................... 235
Possible Reasons The Engine Does Not
Autostop ..................................................... 235 To Start The Engine While In Auto
Stop/Start .................................................. 236 To Manually Turn Off The Stop/Start
System........................................................ 236 To Manually Turn On The Stop/Start
System........................................................ 237 System Malfunction................................... 237

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6
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ....................... 301
ASSIST AND SOS MIRROR — IF EQUIPPED.... 301
General Information ..................................305
BULB REPLACEMENT ....................................... 306
Replacement Bulbs ...................................306
Replacing Exterior Bulbs ...........................308
FUSES .................................................................. 311
General Information ..................................311Fuse Location.............................................312Underhood Fuses.......................................312
JACKING AND TIRE CHANGING —
IF EQUIPPED ....................................................... 320
Jack And Spare Tire Location....................320
Equipment Removal .................................320
Preparations For Jacking ..........................321
Jacking Instructions ..................................322Road Tire Installation ................................325Portable Air Compressor — If Equipped....327
Tire Service Kit For Inflating Tire —
If Equipped .................................................328 Return Inflatable Spare Tire ......................330
TIRE SERVICE KIT — IF EQUIPPED ................... 330
JUMP STARTING................................................. 337
Preparations For Jump Start .....................337Jump Starting Procedure...........................338
REFUELING IN EMERGENCY ............................ 339
IF YOUR ENGINE OVERHEATS .......................... 339 MANUAL PARK RELEASE ................................. 340
FREEING A STUCK VEHICLE .............................341
TOWING A DISABLED VEHICLE .......................342
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................344
EVENT DATA RECORDER (EDR) .......................344
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 345
Maintenance Plan ..................................... 345
ENGINE COMPARTMENT ................................... 349
3.6L Engine ................................................ 349
Checking Oil Level ..................................... 350
Adding Washer Fluid ................................. 350
Maintenance-Free Battery ....................... 350
Pressure Washing...................................... 351
DEALER SERVICE ..............................................351
Engine Oil .................................................. 351
Engine Oil Filter .......................................... 352Engine Air Cleaner ..................................... 353
Accessory Drive Belt Inspection ............... 353
Air Conditioner Maintenance .................... 354
Body Lubrication ........................................ 356
Windshield Wiper Blades .......................... 356Exhaust System ........................................ 359
Cooling System .......................................... 361Brake System ............................................ 364Automatic Transmission ........................... 365 RAISING THE VEHICLE ...................................... 366
TIRES .................................................................. 366
Tire Safety Information.............................. 366
Tires — General Information .................... 374Tire Types ................................................... 378
Spare Tires — If Equipped ......................... 379
Wheel And Wheel Trim Care ..................... 381
Tire Chains (Traction Devices) ................. 382
Tire Rotation Recommendations.............. 382
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................................... 383
Treadwear .................................................. 383
Traction Grades ......................................... 383Temperature Grades ................................. 384
STORING THE VEHICLE ..................................... 384
BODYWORK ........................................................ 385
Protection From Atmospheric Agents....... 385
Body And Underbody Maintenance .......... 385Preserving The Bodywork.......................... 385
INTERIORS ......................................................... 386
Seats And Fabric Parts .............................. 386
Plastic And Coated Parts........................... 387
Leather Parts ............................................. 387
Glass Surfaces .......................................... 387

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32GETTING TO KNOW YOUR VEHICLE
Hands-Free Sliding Doors — If Equipped

Hands-Free Sliding Doors

To open the Hands-Free Sliding Doors, use a
straight in and out kicking motion under the
vehicle in the general location below the door handle(s). Do not move your foot sideways or in
a sweeping motion or the sensors may not
detect the motion.
When a valid kicking motion is completed, the
sliding door will chime, the hazard lights will
flash and the sliding door will open almost
instantaneously. This assumes all options are
enabled in the radio settings.
NOTE:
To open the Hands-Free Sliding Doors
requires a valid Passive Entry key fob within
5 ft (1.5 m) of the door handle. If a valid
Passive Entry key fob is not within 5 ft
(1.5 m), the door will not respond to any
kicks.
The Hands-Free Sliding Door will only operate
when the transmission is in PARK.
With every movement of the Hands-Free
Sliding Doors, an audible tone will sound and
the turn signals will flash. Refer to “Uconnect
Settings” in “Multimedia” for further informa
-
tion on turning these alerts on or off.

If anything obstructs the power sliding side door
while it is closing or opening, the door will auto -
matically reverse to the closed or open position
and an audible tone will sound, provided it
meets sufficient resistance. The turn signals
will flash with sliding door movements.

If the power sliding doors encounters
multiple obstructions within the same cycle,
the system will automatically stop.
The Hands-Free Sliding Doors feature may be
turned off through Uconnect Settings. Refer to
“Uconnect Settings” in “Multimedia” for further
information. The Hands-Free Sliding Doors
feature should be turned off during jacking, tire
changing, and vehicle service.
Child Locks
To provide a safer environment for small
children riding in the rear seats, the sliding
doors are equipped with a Child Protection Door
Lock system.
WARNING!
Personal injury or cargo damage may occur
if caught in the path of the sliding door.
Make sure the door path is clear before
closing the door.
Before driving off, check the instrument
cluster for a sliding door or door open
message or warning indicator. Failure to do
this could result in unintentionally leaving
the sliding door open while driving.

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102GETTING TO KNOW YOUR VEHICLE
(Continued)
NOTE:
To open the Hands-Free Liftgate requires a valid
Passive Entry key fob within 5 ft (1.5 m) of the
door handle. If a valid Passive Entry key fob is
not within 5 ft (1.5 m), the liftgate will not
respond to any kicks.
NOTE:
The Hands-Free Liftgate will only operate
when the transmission is in PARK.
If anything obstructs the Hands-Free Liftgate
while it is opening or closing, the liftgate will
automatically reverse to the closed position,
provided it meets sufficient resistance.
There are pinch sensors attached to the side
of the liftgate opening. Light pressure
anywhere along these strips will cause the
liftgate to return to the open position.
If the power liftgate encounters multiple
obstructions within the same cycle, the
system will automatically stop. If this occurs,
the liftgate must be operated manually.
The power liftgate will release, but not power
open, in temperatures below −12°F
(−24°C). Be sure to remove any buildup of
snow or ice from the liftgate before opening
the liftgate.
If the liftgate is left open for an extended
period of time, the liftgate may need to be
closed manually to reset power liftgate func-
tionality. Gas props support the liftgate in the open
position. However, because the gas pressure
drops with temperature, it may be necessary to
assist the props when opening the liftgate in
cold weather.
NOTE:
Allow the power system to open the liftgate.
Manually pushing or pulling the liftgate may
activate the liftgate obstacle detection feature
and stop the power operation or reverse its
direction.
CAUTION!
The Hands-Free Liftgate feature may be
turned on or off in Uconnect Settings. Refer to
“Uconnect Settings” in “Multimedia” for
further information. The Hands-Free Liftgate
feature should be turned off during Jacking,
Tire Changing, and Vehicle Service.
WARNING!
Driving with the liftgate open can allow
poisonous exhaust gases into your vehicle.
You and your passengers could be injured
by these fumes. Keep the liftgate closed
when you are operating the vehicle.
If you are required to drive with the liftgate
open, make sure that all windows are
closed, and the climate control blower
switch is set at high speed. Do not use the
recirculation mode.
WARNING!
During power operation, personal injury or
cargo damage may occur. Ensure the liftgate
travel path is clear. Make sure the liftgate is
closed and latched before driving away.
WARNING!
(Continued)

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GETTING TO KNOW YOUR INSTRUMENT PANEL145
Electronic Stability Control (ESC) OFF
Warning Light — If Equipped
This warning light indicates the
Electronic Stability Control (ESC) is
off.
Each time the ignition is turned to ON/
RUN or ACC/ON/RUN, the ESC system will be
on, even if it was turned off previously.
Electronic Stability Control (ESC) Active
Warning Light — If Equipped
This warning light will indicate when
the Electronic Stability Control system
is Active. The “ESC Indicator Light” in
the instrument cluster will come on
when the ignition is placed in the ON/RUN or
ACC/ON/RUN position, and when ESC is
activated. It should go out with the engine
running. If the “ESC Indicator Light” comes on
continuously with the engine running, a
malfunction has been detected in the ESC
system. If this warning light remains on after
several ignition cycles, and the vehicle has been
driven several miles (kilometers) at speeds
greater than 30 mph (48 km/h), see an
authorized dealer as soon as possible to have
the problem diagnosed and corrected.
The “ESC OFF Indicator Light” and the “ESC
Indicator Light” come on momentarily each
time the ignition is placed in the ON/RUN or
ACC/ON/RUN position.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in
an ESC event.
Service LaneSense Warning Light — If
Equipped
This warning light will illuminate when
the LaneSense system is not
operating and requires service.
Please see an authorized dealer.
LaneSense Warning Light — If Equipped
The LaneSense Warning Light will be
solid yellow when the vehicle is
approaching a lane marker. The
warning light will flash when the
vehicle is crossing the lane marker. Refer to
“LaneSense — If Equipped” in “Starting And
Operating” for further information.
Low Fuel Warning Light
When the fuel level reaches
approximately 1.85 gal (7 L) this
warning light will turn on, and remain
on until fuel is added.
A single warning chime will sound with Low Fuel
Warning.
Low Washer Fluid Warning Light — If
Equipped
This warning light will illuminate when
the windshield washer fluid is low.
Engine Check/Malfunction Indicator Warning
Light (MIL)
The Engine Check/Malfunction
Indicator Light (MIL) is a part of an
Onboard Diagnostic System called
OBD II that monitors engine and
automatic transmission control systems. This
warning light will illuminate when the ignition is
in the ON/RUN position before engine start. If
the bulb does not come on when turning the
ignition switch from OFF to ON/RUN, have the
condition checked promptly.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illuminate
3

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150GETTING TO KNOW YOUR INSTRUMENT PANEL
ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated
Onboard Diagnostic system called OBD II. This
system monitors the performance of the
emissions, engine, and automatic transmission
control systems. When these systems are
operating properly, your vehicle will provide
excellent performance and fuel economy, as
well as emissions well within current
government regulations.
If any of these systems require service, the OBD
II system will turn on the Malfunction Indicator
Light (MIL). It will also store diagnostic codes
and other information to assist your service
technician in making repairs. Although your
vehicle will usually be drivable and not need
towing, see an authorized dealer for service as
soon as possible.
Onboard Diagnostic System (OBD II)
Cybersecurity
Your vehicle is required to have an Onboard
Diagnostic system (OBD II) and a connection
port to allow access to information related to
the performance of your emissions controls.
Authorized service technicians may need to
access this information to assist with the
diagnosis and service of your vehicle and
emissions system. For further information, refer to “Cybersecurity”
in “Multimedia”.
CAUTION!
Prolonged driving with the MIL on could
cause further damage to the emission
control system. It could also affect fuel
economy and driveability. The vehicle must
be serviced before any emissions tests can
be performed.
If the MIL is flashing while the vehicle is
running, severe catalytic converter damage
and power loss will soon occur. Immediate
service is required.
WARNING!
ONLY an authorized service technician
should connect equipment to the OBD II
connection port in order to read the VIN,
diagnose, or service your vehicle.
If unauthorized equipment is connected to
the OBD II connection port, such as a
driver-behavior tracking device, it may:
Be possible that vehicle systems,
including safety related systems, could
be impaired or a loss of vehicle control
could occur that may result in an acci
-
dent involving serious injury or death.
Access, or allow others to access, infor -
mation stored in your vehicle systems,
including personal information.

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196SAFETY
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the ORC will determine whether to have the
Enhanced Accident Response System perform
the following functions:
Cut off fuel to the engine (if equipped).
Cut off battery power to the electric motor (if
equipped).
Flash hazard lights as long as the battery has
power.
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System.
Unlock the power door locks. Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula
-
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump NOTE:

After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the
key from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks
in the engine compartment and on the ground
near the engine compartment and fuel tank
before resetting the system and starting the
engine. If there are no fuel leaks or damage to
the vehicle electrical devices (e.g. headlights)
after an accident, reset the system by following
the procedure described below. If you have any
doubt, contact an authorized dealer.

Enhanced Accident Response System Reset
Procedure
If applicable, refer to the “Hybrid Supplement”
for additional information.
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before
resetting the system and starting the engine.

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219
(Continued)
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and
fasten your seat belts.Start the engine with the gear selector in the
NEUTRAL (N) or PARK (P) position. Apply the
brake before shifting to any driving range.
Normal Starting
NOTE:
Normal starting of either a cold or a warm
engine is obtained without pumping or pressing
the accelerator pedal.To Turn On The Engine Using ENGINE START/
STOP Button

1. The transmission must be in PARK or
NEUTRAL.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button
once.
3. The system takes over and attempts to start the vehicle. If the vehicle fails to start, the
starter will disengage automatically after 10
seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, push the
button again.
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the transmission gear
selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
WARNING! (Continued)
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