2020 CHRYSLER PACIFICA HYBRID transmission

234STARTING AND OPERATING
NOTE:
The torque converter clutch will not engage until
the engine and/or transmission is warm
(usually after 1 to 3 miles [2 to 5 km] of driving).
Because the engine speed is higher when the
torque converter clutch is not engaged, it may
seem as if the transmission is not shifting prop -
erly when the vehicle is cold. This is normal. The
torque converter clutch will function normally
once the powertrain is sufficiently warm.
ACTIVE NOISE CANCELLATION

Your vehicle is equipped with an Active Noise
Cancellation System. This system is designed
to address exhaust and engine noise. The
system relies on four microphones embedded
in the headliner, which monitor exhaust and
engine noise, and assists an onboard
frequency generator, which creates
counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle
quiet at idle and during drive.

POWER STEERING
The electric power steering system will give you
good vehicle response and increased ease of
maneuverability in tight spaces. The system will
vary its assist to provide light efforts while
parking and good feel while driving. If the
electric steering system experiences a fault that
reduces assist or prevents the vehicle from
providing assist, you will still have the ability to
steer the vehicle manually.
If the Steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, they indicate that extreme steering
maneuvers may have occurred which caused
an over temperature condition in the power
steering system. Once driving conditions are
safe, pull over and let the vehicle idle for a few moments until the icon and message turn off.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If the “SERVICE POWER STEERING"
OR "POWER STEERING ASSIST OFF -
SERVICE SYSTEM” message and a
steering wheel icon are displayed on
the instrument cluster screen, it indicates that
the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power
steering assistance. Refer to “Warning Lights
And Messages” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
Even if the power steering assistance is no
longer operational, it is still possible to steer
the vehicle. Under these conditions there will
be a substantial increase in steering effort,
especially at low speeds and during parking
maneuvers.
The power steering system is fully electric; it
requires no power steering fluid.
If the condition persists, see an authorized
dealer for service.
WARNING!
Continued operation with reduced assist
could pose a safety risk to yourself and
others. Service should be obtained as soon
as possible.

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STARTING AND OPERATING235
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to reduce
fuel consumption. The system will stop the
engine automatically during a vehicle stop if the
required conditions are met. Releasing the
brake pedal, pressing the accelerator pedal or
shifting out of DRIVE (D) will automatically
re-start the engine.
This vehicle has been upgraded with a heavy
duty starter, enhanced battery, and other
upgraded engine parts to handle the additional
engine starts.
Auto Stop/Start
The Stop/Start feature is enabled
after every normal customer engine
start. At that time, the system will go
into STOP/START READY and if all
other conditions are met, can go into a STOP/
START AUTOSTOP ACTIVE.
To Activate Auto STOP/START, The Following
Must Occur:
The system must be in STOP/START READY
state. A STOP/START READY message will be
displayed in the instrument cluster within the Stop/Start section. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
The vehicle must be completely stopped.
The shifter must be in a forward gear and the
brake pedal depressed.
The engine will shut down, the tachometer will
move to the zero position and the Stop/Start
telltale will illuminate indicating you are in
Autostop. Customer settings will be maintained
throughout the Auto Stop/Start process.
Possible Reasons The Engine Does Not
Autostop
Prior to engine shut down, the system will check
many safety and comfort conditions for Stop/
Start and ensure they are fulfilled. Detailed
information about the operation of the Stop/
Start system may be viewed in the instrument
cluster display Stop/Start screen. In the
following situations the engine will not stop:
If Stop/Start is manually disabled by the
Stop/Start OFF button.
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low. During this time a
message will display "Stop/Start Not Ready
Battery Charging".
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an
acceptable cabin temperature has not been
achieved.
HVAC is set to full defrost mode at a high
blower speed.
HVAC set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient
pressure.
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236STARTING AND OPERATING
Other Factors Which Can Inhibit Autostop
Include:
Accelerator pedal input.
Engine temp too high.
5 mph (8 km/h) threshold not achieved from
previous AUTOSTOP.
Steering angle beyond threshold.
ACC is on and speed is set.
It may be possible for the vehicle to be driven
several times without the Stop/Start system
going into a Stop/Start READY state under more
extreme conditions of the items listed above.
To Start The Engine While In Auto Stop/Start
While in a forward gear, the engine will start
when the brake pedal is released or the throttle
pedal is depressed. The transmission will
automatically re-engage upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Auto Stop/Start:
The transmission selector is moved out of
DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is
manually adjusted.
Battery voltage drops too low. During this
time a message will display "Stop/Start Not
Ready Battery Charging".
Low brake vacuum (e.g. after several brake
pedal applications).
Stop/Start OFF switch is pushed.
A Stop/Start system error occurs.
To Manually Turn Off The Stop/Start System

Stop/Start OFF Button
1. Push the Stop/Start OFF switch (located on
the instrument panel). The light on the
switch will illuminate.

2. The “STOP/START OFF” message will appear in the instrument cluster display.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”
for further information.
3. At the next vehicle stop (after turning off the Stop/Start system) the engine will not be
stopped.
4. The Stop/Start system will reset itself back to an ON condition every time the ignition is
turned off and back on.
Automatic Shutdown
This vehicle is equipped with an automatic
shutdown feature. If the vehicle is left in READY
mode (vehicle running) with the gear selector in
PARK for one hour after the driver exits, this
feature will automatically turn the vehicle off.
Notifications have been added into this feature
to raise awareness of the timed event:In the interior of the vehicle, the instrument
cluster will display “Ready To Drive”, and will
be accompanied by three audible chimes

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STARTING AND OPERATING237
while exiting. These interior warnings will
occur regardless of whether the key fob
remains in the vehicle or is removed.
For the exterior of the vehicle, the horn will
sound three times if the fob is removed from
the vehicle and the vehicle is in the “READY”
mode.
Please consider this feature when intentionally
running the vehicle for extended periods of time
over one hour. To restart the vehicle, follow the
normal vehicle starting process.
NOTE:
If the vehicle is left in the ACC or RUN (engine
not running) position and the transmission is in
PARK, the system will automatically time out
(shut down) after an initial 30 minutes of inac -
tivity, followed by the additional amount of time
for power accessory delay selected in the radio
settings menu. Once the vehicle times out, it will
switch to the OFF position.
To Manually Turn On The Stop/Start System
After turning off the Stop/Start system, push
the Stop/Start OFF switch again (located on the
instrument panel). The light on the switch will
turn off.
System Malfunction
If there is a malfunction in the Stop/Start
system, the system will not shut down the
engine. A “SERVICE STOP/START SYSTEM”
message will appear in the instrument cluster
display and the Stop/Start telltale will remain
yellow. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If the “SERVICE STOP/START SYSTEM”
message appears in the instrument cluster
display, have the system checked by an
authorized dealer.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over
accelerator operations at speeds greater than
25 mph (40 km/h).
The Speed Control buttons are located on the
right side of the steering wheel.

Speed Control Buttons

1 — On/Off
2 — SET (+)/Accel
3 — RES/Resume
4 — SET (-)/Decel
5 — CANC/Cancel
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STARTING AND OPERATING241
Adaptive Cruise Control (ACC) Operation
The Speed Control buttons (located on the right
side of the steering wheel) operates the ACC
system.

Adaptive Cruise Control Buttons
NOTE:
Any chassis/suspension or tire size modifica
-
tions to the vehicle will effect the performance
of the Adaptive Cruise Control and Forward
Collision Warning System.
Activating Adaptive Cruise Control (ACC)
You can only engage ACC if the vehicle speed is
above 0 mph (0 km/h).
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the READY
state, the instrument cluster displays “ACC
Ready.”
When the system is OFF, the instrument cluster
display “Adaptive Cruise Control (ACC) Off.” NOTE:
You cannot engage ACC under the following
conditions:
When you apply the brakes.
When the parking brake is applied.
When the automatic transmission is in PARK,
REVERSE or NEUTRAL.
When the vehicle speed is outside of the
speed range.
When the brakes are overheated.
When the driver door is open at low speed.
When the driver seat belt is unbuckled at low
speed.1 — Normal (Fixed Speed) Cruise Control On/Off
2 — SET (+)/Accel
3 — RES/Resume
4 — SET (-)/Decel
5 — Distance Setting Increase
6 — Adaptive Cruise Control (ACC) On/Off
7 — Distance Setting Decrease
8 — CANC/Cancel
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254STARTING AND OPERATING
PARKSENSE REAR PARK ASSIST — IF
EQUIPPED
The ParkSense Rear Park Assist system
provides visual and audible indications of the
distance between the rear fascia and a
detected obstacle when backing up (e.g. during
a parking maneuver). If your vehicle is equipped
with an Automatic Transmission, the vehicle
brakes may be automatically applied and
released when performing a reverse parking
maneuver if the system detects a possible
collision with an obstacle.
NOTE:
The driver can override the automatic
braking function by pressing the gas pedal,
turning ParkSense off via ParkSense switch,
or changing the gear while the automatic
brakes are being applied.
Automatic brakes will not be available if ESC
is not available.
Automatic brakes will not be available if there
is a faulted condition detected with the Park -
Sense Park Assist system or the Braking
System Module.

The automatic braking function may not provide
enough vehicle deceleration to avoid colliding
with a detected obstacle depending on vehicle
speed, road conditions, and brake capability.
The automatic braking function may not be
applied fast enough for moving obstacles that
approach the rear of the vehicle from the left
and/or right sides.
The automatic braking function can be
enabled/disabled from the Customer-Program -
mable Features section of the Uconnect
System.
ParkSense will retain its last known configura -
tion state for the automatic braking function
through ignition cycles.

The automatic braking function is intended to
assist the driver in avoiding possible collisions
with detected obstacles when backing up in
REVERSE gear.
NOTE:
The driver is always responsible for
controlling the vehicle.
The system is provided to assist the driver
and not to substitute the driver.
The driver must stay in full control of the
vehicle's acceleration and braking and is
responsible for the vehicle's movements.
Refer to “ParkSense System Usage
Precautions” for limitations of this system and
recommendations.
ParkSense will retain the last system state
(enabled or disabled) from the last ignition cycle
when the ignition is changed to the ON/RUN
position.
ParkSense can be active only when the gear
selector is in REVERSE. If ParkSense is enabled
at this gear selector position, the system will
remain active until the vehicle speed is
increased to approximately 7 mph (11 km/h) or
above. When in REVERSE and above the
system's operating speed, a warning will appear
within the instrument cluster display indicating
the vehicle speed is too fast. The system will
become active again if the vehicle speed is
decreased to speeds less than approximately
6 mph (9 km/h).

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STARTING AND OPERATING259
(Continued)
(Continued)
ParkSense should be disabled when the lift
-
gate is in the open position.
Use the ParkSense switch to turn the Park -
Sense system off if objects such as bicycle
carriers, trailer hitches, etc. are placed within
12 inches (30 cm) from the rear fascia/
bumper. Failure to do so can result in the
system misinterpreting a close object as a
sensor problem, causing the “PARKSENSE
UNAVAILABLE SERVICE REQUIRED” message
to be displayed in the instrument cluster
display.
PARKSENSE FRONT AND REAR PARK ASSIST
— IF EQUIPPED
The ParkSense Park Assist system provides
visual and audible indications of the distance
between the rear and/or front fascia and a
detected obstacle when backing up or moving
forward (e.g. during a parking maneuver). If your
vehicle is equipped with an Automatic
Transmission, the vehicle brakes may be
automatically applied and released when
performing a reverse parking maneuver if the
system detects a possible collision with an
obstacle.
WARNING!

Drivers must be careful when backing up
even when using ParkSense. Always check
carefully behind your vehicle, look behind
you, and be sure to check for pedestrians,
animals, other vehicles, obstructions, and
blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure to
do so can result in serious injury or death.

Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
WARNING! (Continued)
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.
CAUTION! (Continued)
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STARTING AND OPERATING291
Trailer Hitch Classification
The following chart provides the industry standard for the maximum trailer weight a given trailer hitch class can tow and should be used to assist you
in selecting the correct trailer hitch for your intended towing condition.
Trailer Towing Weights (Maximum Trailer Weight Ratings)
The following chart provides the maximum trailer weight ratings towable for your given drivetrain.
Trailer Hitch Classification Definitions
Class Max. Trailer Hitch Industry Standards
Class I - Light Duty 2,000 lbs (907 kg)
Class II - Medium Duty 3,500 lbs (1,587 kg)
Class III - Heavy Duty 6,000 lbs (2,722 kg)
Class IV - Extra Heavy Duty 10,000 lbs (4,535 kg)
Refer to the “Trailer Towing Weights (Maximum Trailer Weight Ratings)” chart for the Maximum Gross Trailer Weight (GTW) towable for your given
drivetrain.
All trailer hitches should be professionally installed on your vehicle.
Engine/Transmission Trailer Tow
Package GCWR (Gross
Combined Weight Rating) Frontal Area
Max. GTW (Gross
Trailer Weight) Max. Tongue Weight
3.6L/Automatic Yes 8,600 lbs (3,900 kg) 40 sq ft (3.72 sq m) 3,600 lbs (1,632 kg) 360 lbs (163 kg)
No 6,500 lbs (2,948 kg) 40 sq ft (3.72 sq m) 1,500 lbs (680 kg) 149 lbs (67 kg)
Refer to local laws for maximum trailer towing speeds.
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