2020 CHEVROLET VOLT emergency towing

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
170 Driving and Operating
Driving and
Operating
Driving Information
Driving for Better EnergyEfficiency . . . . . . . . . . . . . . . . . . . 171
Distracted Driving . . . . . . . . . . . . 172
Defensive Driving . . . . . . . . . . . . . 173
Drunk Driving . . . . . . . . . . . . . . . . . 173
Control of a Vehicle . . . . . . . . . . . 173
Braking . . . . . . . . . . . . . . . . . . . . . . . 173
Steering . . . . . . . . . . . . . . . . . . . . . . 174
Off-Road Recovery . . . . . . . . . . . 175
Loss of Control . . . . . . . . . . . . . . . 175
Driving on Wet Roads . . . . . . . . 176
Hill and Mountain Roads . . . . . 176
Winter Driving . . . . . . . . . . . . . . . . 177
If the Vehicle Is Stuck . . . . . . . . 178
Vehicle Load Limits . . . . . . . . . . . 178
Starting and Operating
New Vehicle Break-In . . . . . . . . . 182
Power Button . . . . . . . . . . . . . . . . . 182
Starting and Stopping the Vehicle . . . . . . . . . . . . . . . . . . . . . . 184
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 184
Shifting Into Park . . . . . . . . . . . . . 185 Shifting out of Park . . . . . . . . . . . 185
Extended Parking . . . . . . . . . . . . 186
Electric Vehicle Operating
Modes
Driver Selected Operating
Modes . . . . . . . . . . . . . . . . . . . . . . 186
Electric Drive Unit
Electric Drive Unit . . . . . . . . . . . . 187
One-Pedal Driving . . . . . . . . . . . . 190
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 191
Electric Parking Brake . . . . . . . . 192
Brake Assist . . . . . . . . . . . . . . . . . . 193
Hill Start Assist (HSA) . . . . . . . . 193
Regenerative Braking . . . . . . . . 194
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 194
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 196
Driver Assistance Systems
Driver Assistance Systems . . . 199
Assistance Systems forParking or Backing . . . . . . . . . . 200 Assistance Systems for
Driving . . . . . . . . . . . . . . . . . . . . . . 203
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 204
Automatic Emergency
Braking (AEB) . . . . . . . . . . . . . . . 205
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . 207
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 209
Lane Change Alert (LCA) . . . . . 209
Lane Keep Assist (LKA) . . . . . . 211
Charging
When to Charge . . . . . . . . . . . . . . 213
Plug-In Charging . . . . . . . . . . . . . 214
Delayed Charging Override . . . 217
Charging Status Feedback . . . 218
Charge Cord . . . . . . . . . . . . . . . . . 222
Utility Interruption of Charging . . . . . . . . . . . . . . . . . . . . 228
Electrical Requirements for Battery Charging . . . . . . . . . . . . 229
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 230
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 230

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
Customer Information 317
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Bolt EV dealer
for warranty service, or if the
vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow.
Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: If the tire has
been separated from the wheel,
has damaged sidewalls, or has a
large puncture, the tire is too
severely damaged for the self
sealing tire to be effective and
the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for

Chevrolet BOLT EV Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556250) - 2020 - CRC - 2/11/20
320 Customer Information
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by usingaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
316.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.