2020 CHEVROLET TRAX emergency towing

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
322 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
Customer Information 325
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use ofaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
321.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13556235) - 2020 - CRC - 9/19/19
Index 349
OnStar Emergency . . . . . . . . . . . . . 332
OnStar Overview . . . . . . . . . . . . . . . 331
OnStar Security . . . . . . . . . . . . . . . . 333
OnStar System . . . . . . . . . . . . . . . . . 141
Operate Pedal Light . . . . . . . . . . . . 106
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Overheating, Engine . . . . . . . . . . . . 231
Overview . . . . . . . . . . . . . . . . . . . . . . . 130 Instrument Panel . . . . . . . . . . . . . . . . 5
Owner Manual Indicator . . . . . . . . 104
P
Park
Shifting Out of . . . . . . . . . . . . . . . . 183
Park Assist . . . . . . . . . . . . . . . . . . . . . 201
Parking . . . . . . . . . . . . . . . . . . . . . . . . . 184 Brake . . . . . . . . . . . . . . . . . . . . . . . . . 192
Brake and P (Park)Mechanism Check . . . . . . . . . . 238
Extended . . . . . . . . . . . . . . . . . . . . . 184
Over Things That Burn . . . . . . . 184
Ultrasonic Sensor Light . . . . . . . 107
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 101
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Passenger Sensing System . . . . . 61 Perchlorate Materials
Requirements, California . . . . . . 215
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . .118
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 148
Bluetooth . . . . . . . . . . . . . . . . 143, 144
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 22
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 95
Protection, Battery . . . . . . . . . . . . 128
Reduced Engine Light . . . . . . . . .110
Retained Accessory (RAP) . . . 181
Seat Adjustment . . . . . . . . . . . . . . . . 38
Steering Fluid . . . . . . . . . . . . . . . . . 232
Windows . . . . . . . . . . . . . . . . . . . . . . . 31
Power Steering Warning
Lights . . . . . . . . . . . . . . . . . . . . . . . . . 106
Pregnancy, Using Seat Belts . . . . 52
Privacy Vehicle Data Recording . . . . . . . 329
Program Courtesy Transportation . . . . . . 323
Prohibited Fuels . . . . . . . . . . . . . . . . 208 Proposition
65 Warning,
California . . . . . . . . . . . .214, 236, 282,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 326
R
RadioAM-FM . . . . . . . . . . . . . . . . . . . . . . . 134
Satellite . . . . . . . . . . . . . . . . . . . . . . . 136
Radio Frequency Statement . . . . 327
Radio Reception . . . . . . . . . . . . . . . . 136
Reading Lamps . . . . . . . . . . . . . . . . . 126
Rear Seat Armrest . . . . . . . . . . . . . . . 46
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 42
Rear Vision Camera (RVC) . . . . . 199
Rear Window Washer/Wiper . . . . . 94
Rearview Mirrors . . . . . . . . . . . . . . . . 30
Automatic Dimming . . . . . . . . . . . . . 31
Reclining Seatbacks . . . . . . . . . . . . . 39
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 309
Records
Maintenance . . . . . . . . . . . . . . . . . . 312
Recreational Vehicle Towing . . . . 286