Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
360 OnStar
.Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
OnStar 363
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0246. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Index 371
Assistance Systems forParking and Backing . . . . . . . . . . 215
Auto Stop Stop/Start System . . . . . . . . . . . . 185
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 32
Door Locks . . . . . . . . . . . . . . . . . . . . . 20
Emergency Braking (AEB) . . . . 221
Headlamp System . . . . . . . . . . . . 150
Transmission . . . . . . . . . . . . . . . . . 191
Transmission Fluid . . . . . . . . . . . 256
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 193
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 267
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 155
Load Management . . . . . . . . . . . . 154
Power Protection . . . . . . . . . . . . . 155
Battery - North America . . . . 266, 312
Blade Replacement, Wiper . . . . . 268
Brake Parking, Electric . . . . . . . . . . . . . . 196
System Warning Light . . . . . . . . 127
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 264 Brakes (cont'd)
Antilock . . . . . . . . . . . . . . . . . . . . . . . 195
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 197
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 168 AutomaticEmergency (AEB) . . . . . . . . . . . 221
Braking System Front Pedestrian (FPB) . . . . . . . 223
Break-In, New Vehicle . . . . . . . . . . 182
Bulb Replacement Headlamp Aiming . . . . . . . . . . . . . 271
Headlamps . . . . . . . . . . . . . . . . . . . 271
Headlamps, Front TurnSignal, and Sidemarker . . . . . 271
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 271
License Plate Lamps . . . . . . . . . 272
Buying New Tires . . . . . . . . . . . . . . . 298
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 109 California
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 249
California Proposition
65 Warning . . . . . . . . . .248, 266, 312, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 342
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 190
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 22
Winter Driving . . . . . . . . . . . . . . . . 176
Cargo Management System . . . . . . . . . 101
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . 101
Chains, Tire . . . . . . . . . . . . . . . . . . . . 303
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . 111
Charging System Light . . . . . . . . . 124
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 125
Child Restraints Infants and Young Children . . . . . 79
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 373
DrivingAssistance Systems . . . . . . . . . . 219
Better Fuel Economy . . . . . . . . . 166
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 233
Defensive . . . . . . . . . . . . . . . . . . . . . 167
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 167
Hill and Mountain Roads . . . . . . 175
If the Vehicle is Stuck . . . . . . . . . 177
Loss of Control . . . . . . . . . . . . . . . 169
Off-Road . . . . . . . . . . . . . . . . . . . . . 170
Off-Road Recovery . . . . . . . . . . . 169
Vehicle Load Limits . . . . . . . . . . . 178
Wet Roads . . . . . . . . . . . . . . . . . . . 174
Winter . . . . . . . . . . . . . . . . . . . . . . . . 176
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 157
E
Electric Parking Brake . . . . . . . . . . 196
Electric Parking Brake Light . . . . 127
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 246
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 274
Fuses and Circuit Breakers . . . 274 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 278
Overload . . . . . . . . . . . . . . . . . . . . . 273
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 280
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 360
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 257
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 125
Compartment Overview . . . . . . . 252
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 122
Cooling System . . . . . . . . . . . . . . . 258
Drive Belt Routing . . . . . . . . . . . . 344
Exhaust . . . . . . . . . . . . . . . . . . . . . . 190
Heater . . . . . . . . . . . . . . . . . . . . . . . . 186
Oil Life System . . . . . . . . . . . . . . . 255
Oil Pressure Light . . . . . . . . . . . . 131
Overheating . . . . . . . . . . . . . . . . . . 262
Power Messages . . . . . . . . . . . . . 137
Running While Parked . . . . . . . . 190
Starting . . . . . . . . . . . . . . . . . . . . . . . 184
Engine Air Filter Life System . . . . 257
Entry Lighting . . . . . . . . . . . . . . . . . . . 154
Equipment, Towing . . . . . . . . . . . . . 241 Event Data Recorders . . . . . . . . . . 357
Exit Lighting . . . . . . . . . . . . . . . . . . . . 154
Extended Parking . . . . . . . . . . . . . . . 189
Extender, Seat Belt . . . . . . . . . . . . . . 63
Exterior Lamp Controls . . . . . . . . . 147
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 155
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 257
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 149
Flashers, Hazard Warning . . . . . . 151
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 303
Changing . . . . . . . . . . . . . . . . . . . . . 305
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 326
Fluid Automatic Transmission . . . . . . 256
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 265
Washer . . . . . . . . . . . . . . . . . . . . . . . 263
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 151
Folding Mirrors . . . . . . . . . . . . . . . . . . 31
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 219
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 355
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 375
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . 57
HVAC . . . . . . . . . . . . . . . . . . . . . . 157, 161
I
Ignition Positions . . . . . . . . . . . . . . . 182
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 30
Indicator Pedestrian Ahead . . . . . . . . . . . . 129
Vehicle Ahead . . . . . . . . . . . . . . . . 129
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 79
Information Publication Ordering . . . . . . . . . . 354
Infotainment . . . . . . . . . . . . . . . . . . . . 156
Infotainment System . . . . . . . . . . . . 358
Instrument Cluster . . . . . . . . . 115, 118
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 100
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 32
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 312
K
Keyless EntryRemote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 284
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 152
Daytime Running (DRL) . . . . . . 149
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 152
Exterior Controls . . . . . . . . . . . . . . 147
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 155
License Plate . . . . . . . . . . . . . . . . . 272
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 125
On Reminder . . . . . . . . . . . . . . . . . 133
Reading . . . . . . . . . . . . . . . . . . . . . . 153
Lane Change Alert (LCA) . . . . . . . 225
Lane Keep Assist (LKA) . . . . . . . . 227
Lane Keep Assist Light . . . . . . . . . 128
Lap-Shoulder Belt . . . . . . . . . . . . . . . 59
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 94
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 84 LED Lighting . . . . . . . . . . . . . . . . . . . . 271
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 154
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Illumination Control . . . . . . . . . . . 152
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Lights Airbag Readiness . . . . . . . . . . . . . 123
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 128
Brake System Warning . . . . . . . 127
Charging System . . . . . . . . . . . . . 124
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 125
Cruise Control . . . . . . . . . . . . . . . . 133
Door Ajar . . . . . . . . . . . . . . . . . . . . . 133
Electric Parking Brake . . . . . . . . 127
Engine Oil Pressure . . . . . . . . . . 131
Flash-to-Pass . . . . . . . . . . . . . . . . . 149
Front Fog Lamp . . . . . . . . . . . . . . 132
High-Beam On . . . . . . . . . . . . . . . . 132
High/Low Beam Changer . . . . . 149
Lane Keep Assist . . . . . . . . . . . . . 128
Low Fuel Warning . . . . . . . 131, 132
Seat Belt Reminders . . . . . . . . . . 122
Security . . . . . . . . . . . . . . . . . . . . . . 132
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 377
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . .110
Overheating, Engine . . . . . . . . . . . . 262
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 189
Park Assist . . . . . . . . . . . . . . . . . . . . . 215
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 267
Extended . . . . . . . . . . . . . . . . . . . . . 189
Over Things That Burn . . . . . . . 189
Parking or Backing Assistance Systems . . . . . . . . . . 215
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 123
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Passenger Sensing System . . . . . 71
Pedestrian Ahead Indicator . . . . . 129
Perchlorate Materials Requirements, California . . . . . . 249
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 138 Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 20
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Outlets . . . . . . . . . . . . . . . . . . . . . . . .110
Protection, Battery . . . . . . . . . . . . 155
Retained Accessory (RAP) . . . 187
Seat Adjustment . . . . . . . . . . . . . . . . 42
Windows . . . . . . . . . . . . . . . . . . . . . . . 35
Pregnancy, Using Seat Belts . . . . 62
Privacy Vehicle Data Recording . . . . . . . 357
Program Courtesy Transportation . . . . . . 351
Prohibited Fuels . . . . . . . . . . . . . . . . 230
Proposition 65 Warning,
California . . . . . . . . . . . .248, 266, 312,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 354
R
Radio Frequency Statement . . . . 355
Reading Lamps . . . . . . . . . . . . . . . . . 153
Rear Camera Mirror . . . . . . . . . . . . . 33
Rear Climate Control System . . . 161
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 49Heated . . . . . . . . . . . . . . . . . . . . . . . . . 52 Rear Vision Camera (RVC) . . . . . 215
Rear Window Washer/Wiper . . . . 108
Rearview Mirrors . . . . . . . . . . . . . . . . 32
Automatic Dimming . . . . . . . . . . . . . 32
Reclining Seatbacks . . . . . . . . . . . . . 43
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 338
Records Maintenance . . . . . . . . . . . . . . . . . . 340
Recreational Vehicle Towing . . . . 315
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 349
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 16
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 77
Maintenance . . . . . . . . . . . . . . . . . . 339
Replacing Airbag System . . . . . . . . 77
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 94
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 64
Reporting Safety Defects Canadian Government . . . . . . . . 356
General Motors . . . . . . . . . . . . . . . 356