Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
350 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
372 Index
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 84
Older Children . . . . . . . . . . . . . . . . . . 77
Securing . . . . . . . . . . . . . . . . . . . . 94, 96
Systems . . . . . . . . . . . . . . . . . . . . . . . . 81
Circuit Breakers . . . . . . . . . . . . . . . . 274
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 318
Interior Care . . . . . . . . . . . . . . . . . . 323
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 157
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Cluster, Instrument . . . . . . . . 115, 118
Collision Damage Repair . . . . . . . 352
Compact Spare Tire . . . . . . . . . . . . 311
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Compass . . . . . . . . . . . . . . . . . . . . . . . 109
Connected Services Connections . . . . . . . . . . . . . . . . . . 368
Diagnostics . . . . . . . . . . . . . . . . . . . 369
Navigation . . . . . . . . . . . . . . . . . . . . 367
Connections Connected Services . . . . . . . . . . 368 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 198
Control of a Vehicle . . . . . . . . . . . . . 168
Convex Mirrors . . . . . . . . . . . . . . . . . . 31
Coolant Engine Temperature Gauge . . 122
Cooling . . . . . . . . . . . . . . . . . . . . 157, 161
Cooling System . . . . . . . . . . . . . . . . . 258
Courtesy Lamps . . . . . . . . . . . . . . . . 152
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 351
Cruise Control . . . . . . . . . . . . . . . . . . 203 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Cruise Control, Adaptive . . . . . . . . 205
Customer Assistance . . . . . . . . . . . 348 Offices . . . . . . . . . . . . . . . . . . . . . . . . 347
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 348
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 354
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 345
Cybersecurity . . . . . . . . . . . . . . . . . . . 357D
Damage Repair, Collision . . . . . . . 352
Danger, Warning, and Caution . . . . 2
Data Collection Infotainment System . . . . . . . . . . 358
OnStar . . . . . . . . . . . . . . . . . . . . . . . 358
Data Recorders, Event . . . . . . . . . 357
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 149
Defensive Driving . . . . . . . . . . . . . . . 167
Delayed Locking . . . . . . . . . . . . . . . . . 20
Diagnostics
Connected Services . . . . . . . . . . 369
Distracted Driving . . . . . . . . . . . . . . . 166
Dome Lamps . . . . . . . . . . . . . . . . . . . 152
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 133
Delayed Locking . . . . . . . . . . . . . . . . 20
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 20
Drive Belt Routing, Engine . . . . . . 344
Drive Systems All-Wheel Drive . . . . . . . . . . 194, 267
Driver Assistance Systems . . . . . 213
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 134
Driver Mode Control . . . . . . . . . . . . 200
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
378 Index
Reporting Safety Defects (cont'd)U.S. Government . . . . . . . . . . . . . 355
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 83
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 187
Reverse Tilt Mirrors . . . . . . . . . . . . . . 32
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 174
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 349
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 37
Roof Rack System . . . . . . . . . . . . . . 103
Rotation, Tires . . . . . . . . . . . . . . . . . . 297
Routing, Engine Drive Belt . . . . . . 344
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 190
S
Safety Defects Reporting
Canadian Government . . . . . . . . 356
General Motors . . . . . . . . . . . . . . . 356
U.S. Government . . . . . . . . . . . . . 355
Safety Locks . . . . . . . . . . . . . . . . . . . . . 21
Safety System Check . . . . . . . . . . . . 63
Scheduling Appointments . . . . . . . 351
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 55 Seat Belts (cont'd)
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Extender . . . . . . . . . . . . . . . . . . . . . . . . 63
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 57
Lap-Shoulder Belt . . . . . . . . . . . . . . 59
Reminders . . . . . . . . . . . . . . . . . . . . 122
Replacing after a Crash . . . . . . . . 64
Use During Pregnancy . . . . . . . . . . 62
Seats Adjustment, Front . . . . . . . . . . . . . . . 42
Head Restraints . . . . . . . . . . . . . . . . 40
Heated and Ventilated Front . . . . 48
Heated, Rear . . . . . . . . . . . . . . . . . . . 52
Lumbar Adjustment, Front . . . . . . 43
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Adjustment, Front . . . . . . . 42
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Reclining Seatbacks . . . . . . . . . . . . 43
Third Row Seat . . . . . . . . . . . . . . . . . 53
Securing Child Restraints . . . . 94, 96
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 132
OnStar . . . . . . . . . . . . . . . . . . . . . . . 361
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 29
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 29
Service . . . . . . . . . . . . . . . . . . . . . . . . . 164 Service (cont'd)
Accessories and
Modifications . . . . . . . . . . . . . . . . 249
Doing Your Own Work . . . . . . . . 249
Maintenance Records . . . . . . . . 340
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 327
Parts Identification . . . . . . . . . . . . 341
Scheduling Appointments . . . . . 351
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 127
Services Special Application . . . . . . . . . . . 334
Servicing the Airbag . . . . . . . . . . . . . 75
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 267
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 188
Out of Park . . . . . . . . . . . . . . . . . . . 189
Side Blind Zone Alert (SBZA) . . . 225
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 151
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . .311
Special Application Services . . . . 334
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 342
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Index 379
Speedometer . . . . . . . . . . . . . . . . . . . 120
StabiliTrakOFF Light . . . . . . . . . . . . . . . . . . . . . 129
Start Assist, Hill . . . . . . . . . . . . . . . . . 197
Start Vehicle, Remote . . . . . . . . . . . 16
Starter Switch Check . . . . . . . . . . . 267
Starting the Engine . . . . . . . . . . . . . 184
Steering . . . . . . . . . . . . . . . . . . . . . . . . 168 Heated Wheel . . . . . . . . . . . . . . . . 106
Wheel Adjustment . . . . . . . . . . . . 106
Wheel Controls . . . . . . . . . . . . . . . 106
Stop/Start System . . . . . . . . . . . . . . 185
Storage Areas Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 101
Center Console . . . . . . . . . . . . . . . 101
Glove Box . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel . . . . . . . . . . . . . 100
Roof Rack System . . . . . . . . . . . . 103
Storage Compartments . . . . . . . . . 100
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 177
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 37
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Engine Air Filter Life . . . . . . . . . . 257 System (cont'd)
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 219
Infotainment . . . . . . . . . . . . . 156, 358
Roof Rack . . . . . . . . . . . . . . . . . . . . 103
Systems Driver Assistance . . . . . . . . . . . . . 213
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 120
Text Telephone (TTY) Users . . . . 348
Theft-Deterrent Systems . . . . . . . . . 30Immobilizer . . . . . . . . . . . . . . . . . . . . . 30
Third-Row Seats . . . . . . . . . . . . . . . . . 53
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
All-Season . . . . . . . . . . . . . . . . . . . . 284
Buying New Tires . . . . . . . . . . . . . 298
Chains . . . . . . . . . . . . . . . . . . . . . . . . 303
Changing . . . . . . . . . . . . . . . . . . . . . 305
Compact Spare . . . . . . . . . . . . . . . .311
Designations . . . . . . . . . . . . . . . . . 286
Different Size . . . . . . . . . . . . . . . . . 300
If a Tire Goes Flat . . . . . . . . . . . . 303
Inspection . . . . . . . . . . . . . . . . . . . . 296
Pressure . . . . . . . . . . . . . . . . . 290, 291
Pressure Light . . . . . . . . . . . . . . . . 130
Pressure Monitor Operation . . 292 Tires (cont'd)
Pressure Monitor System . . . . . 291
Rotation . . . . . . . . . . . . . . . . . . . . . . 297
Sidewall Labeling . . . . . . . . . . . . . 284
Terminology and Definitions . . 287
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 300
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 302
Wheel Replacement . . . . . . . . . . 302
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 298
Winter . . . . . . . . . . . . . . . . . . . . . . . . 284
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 229
Tow/Haul Mode . . . . . . . . . . . . . . . . . 194
Tow/Haul Mode Light . . . . . . . . . . . 128
Towing Driving Characteristics . . . . . . . . 233
Equipment . . . . . . . . . . . . . . . . . . . . 241
General Information . . . . . . . . . . 233
Recreational Vehicle . . . . . . . . . . 315
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 237
Trailer Sway Control (TSC) . . . 244
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 315
Traction Control System(TCS)/StabiliTrak Light . . . . . . 130
Off Light . . . . . . . . . . . . . . . . . . . . . . 129