2020 CHEVROLET TRAVERSE infotainment

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Driving and Operating 187
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
(Continued)
Warning (Continued)
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
When the ignition is turned from on
to off, the following features (if
equipped) will continue to function
for up to 10 minutes, or until the
driver door is opened. These
features will also work when the
ignition is in RUN or ACC/
ACCESSORY:
. Infotainment System
. Power Windows (during RAP
this functionality will be lost
when any door is opened)
. Sunroof (during RAP this
functionality will be lost when
any door is opened)
. Auxiliary Power Outlet

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Driving and Operating 215
.Front camera lens in the front
grille or near the front emblem
. Front side and rear side panels
. Outside of the windshield in front
of the rearview mirrors
. Side camera lens on the bottom
of the outside mirrors
. Rear side corner bumpers
. Rear Vision Camera above the
license plate
Radio Frequency
This vehicle may be equipped with
driver assistance systems that
operate using radio frequency. See
Radio Frequency Statement 0355.
Assistance Systems for
Parking or Backing
If equipped, the Rear Vision Camera
(RVC), Rear Park Assist (RPA),
Surround Vision, and Rear Cross
Traffic Alert (RCTA) may help the
driver park or avoid objects. Always
check around the vehicle when
parking or backing. Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of approximately 12 km/h (8
mph). The RVC is above the license
plate.
1. View Displayed by the
Camera
1. View Displayed by theCamera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may display to
show that RPA has detected an
object. This triangle changes from
amber to red and increases in size
the closer the object.
Hitch Guidance
If equipped, this feature displays a
single, centered guideline on the
camera display to assist with
aligning a vehicle’ s hitch ball with a

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
216 Driving and Operating
trailer coupler. Select the trailer
guidance line button, then align the
trailer guidance line over the trailer
coupler. Continuously steer the
vehicle to keep the guidance line
centered on the coupler when
backing. RVC Park Assist overlays
will not display when the trailer
guidance line is active. Hitch
Guidance is only available in
Standard View.
To check the trailer when in a
forward gear above 12 km/h
(8 mph), touch CAMERA on the
infotainment display to view the rear
camera. Touch X to exit the view or
it will be removed automatically after
eight seconds.
{Warning
Use Hitch Guidance only to help
back the vehicle to a trailer hitch
or, when traveling above 12 km/h
(8 mph), to briefly check the
status of your trailer. Do not use
for any other purpose, such as(Continued)
Warning (Continued)
making lane change decisions.
Before making a lane change,
always check the mirrors and
glance over your shoulder.
Improper use could result in
serious injury to you or others.
Surround Vision
If equipped, Surround Vision shows
an image of the area surrounding
the vehicle, along with the front or
rear camera views on the
infotainment display. The front
camera is in the grille or near the
front emblem, the side cameras are
on the bottom of the outside mirrors,
and the rear camera is above the
license plate.
The Surround Vision system can be
accessed by selecting CAMERA in
the infotainment display or when the
vehicle is shifted into R (Reverse).
To return to the previous screen
sooner, press any button on the infotainment system, shift into
P (Park), or reach a vehicle speed
of approximately 12 km/h (8 mph).
{Warning
The Surround Vision cameras
have blind spots and will not
display all objects near the
corners of the vehicle. Folding
outside mirrors that are out of
position may not display surround
view correctly. Always check
around the vehicle when parking
or backing.
1. Views Displayed by the
Surround Vision Cameras
2. Area Not Shown

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Driving and Operating 217
1. Views Displayed by theSurround Vision Cameras
2. Area Not Shown
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’ field of view, below the
bumper, or under the vehicle.
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
(Continued)
Warning (Continued)
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage.
Camera Views
Touch the camera view buttons
along the bottom of the infotainment
display. Available views will differ
depending on vehicle options.
Front/Rear Standard View :
Displays an image of the area in
front or behind the vehicle. Touch
Front/Rear Standard View on the infotainment display when a camera
view is active. Touching the button
multiple times will toggle between
front and rear camera views.
If equipped, the front view camera
also displays when the Park Assist
system detects an object within
30 cm (12 in).
Front/Rear Junction View :
Displays a front or rear cross traffic
view that shows objects directly to
the left and right of the front or back
of the vehicle. Touch Junction View
on the infotainment display when a
camera view is active. Touching the
button multiple times will toggle
between front and rear camera
views.
Front/Rear Overhead View :
Displays a front or rear overhead
view of the vehicle. Touching the
button will toggle between the two
views.
Front/Rear Bowl View :
Displays a
view of the vehicle from either the
front or the back of the vehicle.
Touch Bowl View on the
infotainment display when a camera

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
218 Driving and Operating
view is active. Touching the button
multiple times will toggle between
forward and rearward views. Park
Assist and RCTA overlays are not
available when Bowl View is active.
Side Forward/Rearward View :
Displays a view that shows objects
next to the front or rear sides of the
vehicle. Touch Side Forward/
Rearward View on the infotainment
display when a camera view is
active. Touching the button multiple
times will toggle between forward
and rearward views. Park Assist
and RCTA overlays are not
available when Side Forward/
Rearward View is active.
Hitch View :Assists while
connecting to a trailer. Displays a
zoomed-in view of the hitch to help
align the vehicle’s hitch ball with the
trailer coupler. Shifting into P (Park)
while in this view will automatically
engage the Electronic Parking
Brake (EPB).
Guidance Lines : Displays
available guidelines, including
standard and Hitch Guidance. Top Down View :
Displays an
image of the area surrounding the
vehicle, along with the rear camera
view in the infotainment display. The
rear camera view will be replaced
by the front camera view after
shifting from R (Reverse) to a
forward gear or when the vehicle is
moving forward slower than 12 km/h
(8 mph). This view can only be
enabled in Front/Rear Standard
View by touching the Top Down
View button when a camera view is
active.
Park Assist
With RPA, as the vehicle backs up
at speeds of less than 8 km/h
(5 mph), the sensors on the rear
bumper may detect objects up to
2.5 m (8 ft) behind the vehicle within
a zone 25 cm (10 in) high off the
ground and below bumper level.
These detection distances may be
shorter during warmer or humid
weather.
Blocked sensors will not detect
objects and can also cause false
detections. Keep the sensors clean of mud, dirt, snow, ice, and slush;
and clean sensors after a car wash
in freezing temperatures.
{Warning
The Park Assist system does not
detect children, pedestrians,
bicyclists, animals, or objects
below the bumper or that are too
close or too far from the vehicle.
It is not available at speeds
greater than 8 km/h (5 mph). To
prevent injury, death, or vehicle
damage, even with Park Assist,
always check the area around the
vehicle and check all mirrors
before backing.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Driving and Operating 219
The instrument cluster may have a
Park Assist display with bars that
show“distance to object” and object
location information for RPA. As the
object gets closer, more bars light
up and the bars change color from
yellow to amber to red.
When an object is first detected in
the rear, one beep will be heard
from the rear. When an object is
very close, <0.6 m (2 ft) in the
vehicle rear, five beeps will sound
from the rear.
Rear Cross Traffic Alert (RCTA)
If equipped, RCTA shows a red
warning triangle with a left or right
pointing arrow on the infotainment
display to warn of traffic coming
from the left or right. This system
detects objects coming from up to
20 m (65 ft) from the left or right side
of the vehicle. When an object is
detected, three beeps sound from
the left or right, depending on the
direction of the detected vehicle.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out from the back of the vehicle do not
move further back when a trailer is
towed.
Turning the Features On or Off
RPA, RCTA, and Rear Park Assist
symbols can be turned on or off
through vehicle personalization. See
“Collision/Detection Systems”
under
Vehicle Personalization 0138.
Turn off RPA when towing a trailer.
Assistance Systems for
Driving
If equipped, when driving the
vehicle in a forward gear, Forward
Collision Alert (FCA), Lane
Departure Warning (LDW), Lane
Keep Assist (LKA), Side Blind Zone
Alert (SBZA), Lane Change Alert
(LCA), Automatic Emergency
Braking (AEB), and/or the Front
Pedestrian Braking (FPB) System
can help to avoid a crash or reduce
crash damage.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. When
approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield and rapidly
beeps. FCA also lights an amber
visual alert if following another
vehicle much too closely.
FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 8 km/h (5 mph). If the vehicle
has Adaptive Cruise Control (ACC),
it can detect vehicles to distances of
approximately 110 m (360 ft) and
operates at all speeds. See
Adaptive Cruise Control 0205.
{Warning
FCA is a warning system and
does not apply the brakes. When
approaching a slower-moving or
stopped vehicle ahead too rapidly,
(Continued)

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Vehicle Care 279
FusesUsage
F14 Left front heated seat
F15 –
F16 Sunroof
F17 Communication gateway module
F18 Instrument cluster
F19 Body control module 1
F20 Wireless charger module
F21 Body control module 4
F22 Infotainment
F23 Body control module 2
F24 –
F25 Park assist
F26 Communications integration module
F27 Video Fuses
Usage
F28 Radio/Heating, ventilation, and air
conditioning
display
F29 Radio
F30 Steering wheel controls
F31 Front blower
F32 DC AC inverter
F33 Driver power seat
F34 Passenger power seat
F35 Feed/Body control module 4
F36 Electric power steering
F37 Power outlet/ Wireless charger/
Accessory
F38 Body control module 8 Fuses
Usage
F39 Steering wheel controls
backlighting
Circuit
Breakers Usage
F40 –
F41 –
F42 Auxiliary power outlet/Lighter

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Customer Information 345
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 345
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 347
Customer Assistance for Text Telephone (TTY) Users . . . . . 348
Online Owner Center . . . . . . . . . 348
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 349
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 349
Scheduling Service Appointments . . . . . . . . . . . . . . . 351
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 351
Collision Damage Repair . . . . . 352
Publication Ordering Information . . . . . . . . . . . . . . . . . . 354
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 355
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 355
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 356
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 356
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 357
Cybersecurity . . . . . . . . . . . . . . . . . 357
Event Data Recorders . . . . . . . . 357
OnStar . . . . . . . . . . . . . . . . . . . . . . . 358
Infotainment System . . . . . . . . . . 358
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be