2020 CHEVROLET TRAVERSE navigation

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
OnStar 363
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0246. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
364 OnStar
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
Connected Services 367
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 367
Connections . . . . . . . . . . . . . . . . . . 368
Diagnostics . . . . . . . . . . . . . . . . . . . 369
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
368 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
372 Index
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 84
Older Children . . . . . . . . . . . . . . . . . . 77
Securing . . . . . . . . . . . . . . . . . . . . 94, 96
Systems . . . . . . . . . . . . . . . . . . . . . . . . 81
Circuit Breakers . . . . . . . . . . . . . . . . 274
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 318
Interior Care . . . . . . . . . . . . . . . . . . 323
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 157
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Cluster, Instrument . . . . . . . . 115, 118
Collision Damage Repair . . . . . . . 352
Compact Spare Tire . . . . . . . . . . . . 311
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Compass . . . . . . . . . . . . . . . . . . . . . . . 109
Connected Services Connections . . . . . . . . . . . . . . . . . . 368
Diagnostics . . . . . . . . . . . . . . . . . . . 369
Navigation . . . . . . . . . . . . . . . . . . . . 367
Connections Connected Services . . . . . . . . . . 368 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 198
Control of a Vehicle . . . . . . . . . . . . . 168
Convex Mirrors . . . . . . . . . . . . . . . . . . 31
Coolant Engine Temperature Gauge . . 122
Cooling . . . . . . . . . . . . . . . . . . . . 157, 161
Cooling System . . . . . . . . . . . . . . . . . 258
Courtesy Lamps . . . . . . . . . . . . . . . . 152
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 351
Cruise Control . . . . . . . . . . . . . . . . . . 203 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Cruise Control, Adaptive . . . . . . . . 205
Customer Assistance . . . . . . . . . . . 348 Offices . . . . . . . . . . . . . . . . . . . . . . . . 347
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 348
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 354
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 345
Cybersecurity . . . . . . . . . . . . . . . . . . . 357D
Damage Repair, Collision . . . . . . . 352
Danger, Warning, and Caution . . . . 2
Data Collection Infotainment System . . . . . . . . . . 358
OnStar . . . . . . . . . . . . . . . . . . . . . . . 358
Data Recorders, Event . . . . . . . . . 357
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 149
Defensive Driving . . . . . . . . . . . . . . . 167
Delayed Locking . . . . . . . . . . . . . . . . . 20
Diagnostics
Connected Services . . . . . . . . . . 369
Distracted Driving . . . . . . . . . . . . . . . 166
Dome Lamps . . . . . . . . . . . . . . . . . . . 152
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 133
Delayed Locking . . . . . . . . . . . . . . . . 20
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 20
Drive Belt Routing, Engine . . . . . . 344
Drive Systems All-Wheel Drive . . . . . . . . . . 194, 267
Driver Assistance Systems . . . . . 213
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 134
Driver Mode Control . . . . . . . . . . . . 200

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527526) - 2020 - CRC - 9/5/19
376 Index
Lights (cont'd)Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 127
StabiliTrak OFF . . . . . . . . . . . . . . . 129
Tire Pressure . . . . . . . . . . . . . . . . . 130
Tow/Haul Mode . . . . . . . . . . . . . . . 128
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 130
Traction Off . . . . . . . . . . . . . . . . . . . 129
Locks Automatic Door . . . . . . . . . . . . . . . . . 20
Delayed Locking . . . . . . . . . . . . . . . . 20
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . 20
Power Door . . . . . . . . . . . . . . . . . . . . . 20
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Loss of Control . . . . . . . . . . . . . . . . . 169
Low Fuel Warning Light . . . . 131, 132
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 84
Lumbar Adjustment . . . . . . . . . . . . . . 43 Front Seats . . . . . . . . . . . . . . . . . . . . . 43
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 340 Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 335
Maintenance Schedule . . . . . . . . . 329 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 338
Malfunction Indicator Lamp . . . . . 125
Manual Mode . . . . . . . . . . . . . . . . . . . 193
Memory Seats . . . . . . . . . . . . . . . . . . . 45
Messages Engine Power . . . . . . . . . . . . . . . . 137
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 137
Vehicle Speed . . . . . . . . . . . . . . . . 138
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . 33
Mirrors Automatic Dimming . . . . . . . . . . . . . 32
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 32
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 31
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 31
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 32
Manual Rearview . . . . . . . . . . . . . . . 32
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tilt in Reverse . . . . . . . . . . . . . . . . . . 32
Mirrors, Interior Rearview . . . . . . . . 32
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Driver Control . . . . . . . . . . . . . . . . . 200 Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 291
N
Navigation
Connected Services . . . . . . . . . . 367
New Vehicle Break-In . . . . . . . . . . . 182
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 120
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 170 Driving . . . . . . . . . . . . . . . . . . . . . . . . 170
Recovery . . . . . . . . . . . . . . . . . . . . . 169
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 253
Engine Oil Life System . . . . . . . 255
Pressure Light . . . . . . . . . . . . . . . . 131
Older Children, Restraints . . . . . . . 77
Online Owner Center . . . . . . . . . . . 348
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 358
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 361
OnStar Emergency . . . . . . . . . . . . . 360
OnStar Overview . . . . . . . . . . . . . . . 359
OnStar Security . . . . . . . . . . . . . . . . 361
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 151