Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 44
Storage . . . . . . . . . . . . . . . . . . . . . . . 110
Instruments and Controls . . . . . . 115
Lighting . . . . . . . . . . . . . . . . . . . . . . . 167
Infotainment System . . . . . . . . . . 177
Climate Controls . . . . . . . . . . . . . . 178
Driving and Operating . . . . . . . . . 186
Vehicle Care . . . . . . . . . . . . . . . . . . 283
Service and Maintenance . . . . . 381
Technical Data . . . . . . . . . . . . . . . . 396
Customer Information . . . . . . . . . 400
Reporting Safety Defects . . . . . . 410
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 414
Connected Services . . . . . . . . . . . 422
Index . . . . . . . . . . . . . . . . . . . . 425
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
6 Introduction
1.Air Vents 0183.
2. Head-Up Display (HUD) 0150
(If Equipped).
3.
gTraction Control/Electronic
Stability Control 0229.
jPower Assist Steps 032 (If
Equipped).
XPark Assist Button (If
Equipped). See Assistance
Systems for Parking or Backing
0 244.
ALane Keep Assist (LKA)
0 254 (If Equipped).
0Pedal Adjust Switch (If
Equipped). See Adjustable
Throttle and Brake Pedal
0 204.
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 171.
Windshield Wiper/Washer
0 117.
5. Favorite Switches (Out of View). See Steering Wheel
Controls 0117. Volume Switches (Out of View).
See
Steering Wheel Controls
0 117.
6. Instrument Cluster 0127.
7. Hazard Warning Flashers
0171.
8. Shift Lever. See Automatic
Transmission 0216.
Tow/Haul Selector Button. See
Tow/Haul Mode 0221.
Range Selection Mode (If
Equipped). See Manual Mode
0 219.
9. Light Sensor. See Automatic
Headlamp System 0170.
10. Infotainment 0177.
11. Dual Automatic Climate Control
System 0178.
12. Heated and Ventilated Front
Seats 053 (If Equipped).
13. USB Ports (If Equipped). See infotainment manual.
14. Power Outlets 0121 (If
Equipped). 15. 110/120-Volt Power Outlet (If
Equipped). See Power Outlets
0 121.
16. Rear Climate Control Buttons. SeeDual Automatic Climate
Control System 0178.
17. Engine START/STOP Button. SeeIgnition Positions (Keyless
Access) 0205 or
Ignition Positions (Key Access)
0 207.
18. Steering Wheel Controls 0117.
19. Hood Release. See Hood
0 286.
20. Horn 0117.
21. Steering Wheel Adjustment
0116.
22. Cruise Control 0232.
Adaptive Cruise Control 0235
(If Equipped).
Forward Collision Alert (FCA)
System 0248 (If Equipped).
Heated Steering Wheel 0117
(If Equipped).
23. Parking Brake 0228.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
10 Keys, Doors, and Windows
If the vehicle has the Keyless
Access system, there is a key in the
transmitter.The key, inside the Remote Keyless
Entry (RKE) transmitter, can be
used for all locks.
To remove the key, press the button
on the side of the RKE transmitter
near the bottom, and pull the key
out. Never pull the key out without
pressing the button.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See
OnStar Overview 0414.
If locked out of the vehicle, see
Roadside Assistance Program
0 404.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 050.
Keys (Key Access)
{Warning
Leaving children in a vehicle with
an ignition key or Remote
Keyless Entry (RKE) transmitter is
dangerous and children or others
could be seriously injured or
killed. They could operate the
power window or other controls or
make the vehicle move. The
windows will function with the key
in the ignition or with the RKE
transmitter in the vehicle, and
(Continued)
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
12 Keys, Doors, and Windows
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key can be used for the ignition,
and all locks.
If equipped with memory seats,
keys 1 and 2 are linked to seating
positions of memory 1 or 2. See
Memory Seats050.
Programming Keys to the
Vehicle
For the Tahoe Police and Tahoe
Special Service Packages, see the
Tahoe Police and Tahoe and
Special Service Packages
Supplement.
Follow these procedures to program
up to eight keys to the vehicle.
Programming with Two
Recognized Keys
To program a new key: 1. Insert the original, already
programmed key in the ignition
and turn the ignition on without
starting the engine.
2. Turn the ignition off and remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn the ignition on
without starting the engine.
4. Turn the ignition off and remove the key.
5. Insert the new key to be programmed, and within
five seconds, turn the ignition
on without starting the engine.
The security light will turn off
once the key has been
programmed.
6. Repeat Steps 1–5 if additional keys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 17
b:Press twice to open or close
the liftgate. Press once to stop the
liftgate from moving.
c: Press twice to open the
liftglass.
7: Press and release to initiate
vehicle locator. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is turned on or
7
is pressed again. The ignition must
be off for the panic alarm to work.
/: If equipped, press and release
Q, then immediately press and hold
/until the turn signal lamps flash
or for at least four seconds. The
engine may be started from outside the vehicle using the RKE
transmitter. See
Remote Vehicle
Start 023.
Keyless Access Operation
The Keyless Access system allows
for doors and the liftgate to be
accessed without pressing the RKE
transmitter button. The RKE
transmitter must be within 1 m (3 ft)
of the liftgate or door being opened.
If the vehicle has this feature, there
will be a button on the outside door
handles.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. Keyless Access can
also be turned off. See Vehicle
Personalization 0154.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 050. Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the door handle, pressing the
lock/unlock button on the driver door
handle will unlock the driver door.
If the lock/unlock button is pressed
again within five seconds, all
passenger doors and the liftgate will
unlock.
Driver Side Shown, Passenger
Side Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
20 Keys, Doors, and Windows
The DIC displays READY FOR
REMOTE #3, 4, 5 ETC.
4. Place the new transmitter inthe transmitter pocket/insert.
Open the center console
storage area and the storage
tray. The transmitter pocket/
insert is in front of the storage
area next to the center console
storage area between the
driver and front passenger
seats. 5. Press ENGINE START/STOP.
When the transmitter is
learned, the DIC display will
show that it is ready to program
the next transmitter.
6. Remove the transmitter from the transmitter pocket and
press
KorQon the
transmitter.
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
approximately 12 seconds to
exit programming mode.
7. Return the key back into the transmitter.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately 30 minutes to complete. The vehicle
must be off and all transmitters to
be programmed must be with you.
1. Remove the vehicle key from the transmitter.
2. Insert the vehicle key into the key lock cylinder on the driver
door handle; then turn the key
counterclockwise, to the unlock
position, five times within
10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.
3. Wait for 10 minutes until the DIC displays PRESS ENGINE
START BUTTON TO LEARN,
then press ENGINE
START/STOP.
The DIC will again display
REMOTE LEARN PENDING,
PLEASE WAIT.
4. Repeat Step 3 two additional times. After the third time all
previously known transmitters
will no longer work with the
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 21
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC should now display
READY FOR REMOTE # 1.
5. Place the new transmitter inthe transmitter pocket/insert.
Open the center console
storage area and the storage
tray. The transmitter pocket/
insert is in front of the storage
area next to the center console
storage area between the
driver and front passenger
seats. 6. Press ENGINE START/STOP.
When the transmitter is
learned, the DIC display will
show that it is ready to program
the next transmitter.
7. Remove the transmitter from the transmitter pocket/insert
and press
KorQon the
transmitter.
To program additional
transmitters, repeat Steps 5–7.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
approximately 12 seconds to
exit programming mode.
8. Return the key back into the transmitter.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak or if
there is interference with the signal,
the DIC may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN TRANSMITTER POCKET THEN
START YOUR VEHICLE when
starting the vehicle.
To start the vehicle:
1. Open the center console storage area and the
storage tray.
2. Place the transmitter in the
transmitter pocket/insert.
3. With the vehicle in P (Park) or N (Neutral) press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 23
Remote Vehicle Start
If equipped with the remote start
feature, the climate control system
will come on when the vehicle is
started remotely depending on the
outside temperature.
The rear defog and heated and
ventilated seats, if equipped, may
also come on. SeeHeated and
Ventilated Front Seats 053 and
Vehicle Personalization 0154.
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the
vehicle is low on fuel. The vehicle
may run out of fuel.
The vehicle cannot be remote
started if:
. The key is in the ignition (Key
Access) or the transmitter is in
the vehicle (Keyless Access).
. The hood is not closed. .
There is an emission control
system malfunction and the
malfunction indicator lamp is on.
. The hazard flashers are on.
. Two remote vehicle starts or a
start with an extension have
already been used.
. The vehicle is not in P (Park).
. The vehicle is not off.
The engine will turn off during a
remote vehicle start if:
. The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013 or
Vehicle Personalization 0154.
Starting the Engine Using Remote
Start
1. Press and release
Q. 2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds.
When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on.
The engine will continue to run
for 15 minutes. Repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested, 30 seconds after
starting.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.