Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
OnStar 415
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
424 Connected Services
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
430 Index
HeatedRear Seats . . . . . . . . . . . . . . . . . . . . . 54
Steering Wheel . . . . . . . . . . . . . . . .117
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Heated Mirrors . . . . . . . . . . . . . . . . . . . 38
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . .211
Heating . . . . . . . . . . . . . . . . . . . . 178, 182
High-Beam On Light . . . . . . . . . . . . 143
High-Speed Operation . . . . . . . . . . 338
Hill and Mountain Roads . . . . . . . . 196
Hill Descent Control (HDC) . . . . . 231
Hill Descent Control Light . . . . . . . 141
Hill Start Assist (HSA) . . . . . . . . . . 228
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 64
HVAC . . . . . . . . . . . . . . . . . . . . . . 178, 182
I
Ignition Positions . . . . . . . . . . 205, 207
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 311
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 35 Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 141
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 89
Information Publication Ordering . . . . . . . . . . 409
Infotainment . . . . . . . . . . . . . . . . . . . . 177
Infotainment System . . . . . . . . . . . . 413
Instrument Cluster . . . . . . . . . . . . . . 127
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . .110
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 39
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 363
K
Keyless EntryRemote (RKE) System . . . . . 13, 16
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 10
L
Labeling, Tire Sidewall . . . . . . . . . . 332
Lamps Auxiliary Roof
Mounted Lamp . . . . . . . . . . . . . . 172 Daytime Running (DRL) . . . . . . 170
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 173
Exterior Controls . . . . . . . . . . . . . . 167
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 169
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 176
Front Turn Signal . . . . . . . . . . . . . 316
License Plate . . . . . . . . . . . . . . . . . 318
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 137
On Reminder . . . . . . . . . . . . . . . . . 144
Reading . . . . . . . . . . . . . . . . . . . . . . 174
Lane Change Alert (LCA) . . . . . . . 252
Lane Keep Assist (LKA) . . . . . . . . 254
Lane Keep Assist Light . . . . . . . . . 141
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 72
Lap-Shoulder Belt . . . . . . . . . . . . . . . 66
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 104
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 94
LED Lighting . . . . . . . . . . . . . . . . . . . . 315
Level Control Automatic . . . . . . . . . . . . . . . . . . . . . 232
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
Index 433
Locking . . . . . . . . . . . . . . . . . . . . . . . 232
Rear Climate Control System . . . 182
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 54
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 54
Rear Storage . . . . . . . . . . . . . . . . . . . 111
Rear Vision Camera (RVC) . . . . . 244
Rear Window Washer/Wiper . . . . 119
Rearview Mirrors . . . . . . . . . . . . . . . . 39 Automatic Dimming . . . . . . . . . . . . . 40
Reclining Seatbacks . . . . . . . . . . . . . 48
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 392
Records Maintenance . . . . . . . . . . . . . . . . . . 395
Recreational Vehicle Towing . . . . 368
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 404
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 13, 16
Remote Vehicle Start . . . . . . . . . . . . 23
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . 313
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 87 Maintenance . . . . . . . . . . . . . . . . . . 393
Replacing Airbag System . . . . . . . . 87
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 104
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 73
Reporting Safety Defects
Canadian Government . . . . . . . . .411
General Motors . . . . . . . . . . . . . . . .411
U.S. Government . . . . . . . . . . . . . 410
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 93
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 212
Reverse Tilt Mirrors . . . . . . . . . . . . . . 39
Ride Control Systems Magnetic . . . . . . . . . . . . . . . . . . . . . 232
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 196
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 404
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 42
Roof Rack System . . . . . . . . . . . . . . 113
Rotation, Tires . . . . . . . . . . . . . . . . . . 344
Routing, Engine Drive Belt . . . . . . 399
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 216S
Safety Defects ReportingCanadian Government . . . . . . . . .411
General Motors . . . . . . . . . . . . . . . .411
U.S. Government . . . . . . . . . . . . . 410
Safety Locks . . . . . . . . . . . . . . . . . . . . . 26
Safety System Check . . . . . . . . . . . . 72
Scheduling Appointments . . . . . . . 406
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 63 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Extender . . . . . . . . . . . . . . . . . . . . . . . . 72
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 64
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 72
Lap-Shoulder Belt . . . . . . . . . . . . . . 66
Reminders . . . . . . . . . . . . . . . . . . . . 135
Replacing after a Crash . . . . . . . . 73
Use During Pregnancy . . . . . . . . . . 71
Seats
Adjustment, Front . . . . . . . . . . . . . . . 46
Center Seat . . . . . . . . . . . . . . . . . . . . 47
Head Restraints . . . . . . . . . . . . . . . . 45
Heated and Ventilated Front . . . . 53
Heated, Rear . . . . . . . . . . . . . . . . . . . 54
Lumbar Adjustment, Front . . . . . . 48
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 50
Power Adjustment, Front . . . . . . . 47
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54