Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
390 Service and Maintenance
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0376 and
Exterior Care 0371.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Customer Information 409
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 079.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
430 Index
HeatedRear Seats . . . . . . . . . . . . . . . . . . . . . 54
Steering Wheel . . . . . . . . . . . . . . . .117
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Heated Mirrors . . . . . . . . . . . . . . . . . . . 38
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . .211
Heating . . . . . . . . . . . . . . . . . . . . 178, 182
High-Beam On Light . . . . . . . . . . . . 143
High-Speed Operation . . . . . . . . . . 338
Hill and Mountain Roads . . . . . . . . 196
Hill Descent Control (HDC) . . . . . 231
Hill Descent Control Light . . . . . . . 141
Hill Start Assist (HSA) . . . . . . . . . . 228
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 64
HVAC . . . . . . . . . . . . . . . . . . . . . . 178, 182
I
Ignition Positions . . . . . . . . . . 205, 207
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 311
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 35 Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 141
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 89
Information Publication Ordering . . . . . . . . . . 409
Infotainment . . . . . . . . . . . . . . . . . . . . 177
Infotainment System . . . . . . . . . . . . 413
Instrument Cluster . . . . . . . . . . . . . . 127
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . .110
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 39
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 363
K
Keyless EntryRemote (RKE) System . . . . . 13, 16
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 10
L
Labeling, Tire Sidewall . . . . . . . . . . 332
Lamps Auxiliary Roof
Mounted Lamp . . . . . . . . . . . . . . 172 Daytime Running (DRL) . . . . . . 170
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 173
Exterior Controls . . . . . . . . . . . . . . 167
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 169
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 176
Front Turn Signal . . . . . . . . . . . . . 316
License Plate . . . . . . . . . . . . . . . . . 318
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 137
On Reminder . . . . . . . . . . . . . . . . . 144
Reading . . . . . . . . . . . . . . . . . . . . . . 174
Lane Change Alert (LCA) . . . . . . . 252
Lane Keep Assist (LKA) . . . . . . . . 254
Lane Keep Assist Light . . . . . . . . . 141
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 72
Lap-Shoulder Belt . . . . . . . . . . . . . . . 66
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 104
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 94
LED Lighting . . . . . . . . . . . . . . . . . . . . 315
Level Control Automatic . . . . . . . . . . . . . . . . . . . . . 232
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13566622) - 2020 - CRC - 4/24/19
434 Index
Reclining Seatbacks . . . . . . . . . . . . 48
Second Row . . . . . . . . . . . . . . . . . . . . 55
Third Row Seat . . . . . . . . . . . . . . . . . 59
Second Row Seats . . . . . . . . . . . . . . 55
Securing Child Restraints . . . . . . . . . . .104, 106, 107
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 143
OnStar . . . . . . . . . . . . . . . . . . . . . . . 416
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 33
Service . . . . . . . . . . . . . . . . . . . . . . . . . 185 Accessories andModifications . . . . . . . . . . . . . . . . 285
Doing Your Own Work . . . . . . . . 286
Maintenance Records . . . . . . . . 395
Maintenance, General Information . . . . . . . . . . . . . . . . . . 381
Parts Identification . . . . . . . . . . . . 396
Scheduling Appointments . . . . . 406
Services
Special Application . . . . . . . . . . . 388
Servicing the Airbag . . . . . . . . . . . . . 85
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 311
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 212 Out of Park . . . . . . . . . . . . . . . . . . . 214
Side Blind Zone Alert (SBZA) . . . 252
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 171
Special Application Services . . . . 388
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 397
Speedometer . . . . . . . . . . . . . . . . . . . 131
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 142
Start Assist, Hill . . . . . . . . . . . . . . . . . 228
Start Vehicle, Remote . . . . . . . . . . . 23
Starter Switch Check . . . . . . . . . . . 311
Starting the Engine . . . . . . . . . . . . . 209
Steering . . . . . . . . . . . . . . . . . . . . . . . . 189 Heated Wheel . . . . . . . . . . . . . . . . .117
Wheel Adjustment . . . . . . . . . . . . .116
Wheel Controls . . . . . . . . . . . . . . . .117
Steps Power Assist . . . . . . . . . . . . . . . . . . . 32
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . 317
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . 111
Center Console . . . . . . . . . . . . . . . .112
Convenience Net . . . . . . . . . . . . . .113 Floor Console . . . . . . . . . . . . . . . . .113
Glove Box . . . . . . . . . . . . . . . . . . . . .110
Instrument Panel . . . . . . . . . . . . . .110
Roof Rack System . . . . . . . . . . . . .113
Sunglasses . . . . . . . . . . . . . . . . . . . . 111
Storage Compartments . . . . . . . . . 110
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 198
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 42
Sunglass Storage . . . . . . . . . . . . . . . 111
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 248
Infotainment . . . . . . . . . . . . . 177, 413
Roof Rack . . . . . . . . . . . . . . . . . . . . .113
Systems Driver Assistance . . . . . . . . . . . . . 243
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 131
TaillampsBulb Replacement . . . . . . . . . . . . 317
Text Telephone (TTY) Users . . . . 403
Theft-Deterrent Systems . . . . . . . . . 35